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- Fourth type of cloud computing
- Close, but no cigarThere is no requirement that a cloud be publicly accessible. In many cases, corporations use cloud products to supplement existing production. In that case, the public access is via the existing security scheme and the cloud assets are never directly accessible via public IP.Also, there...
- Tags: Virtualization, cloud computing, Open web
- Discussion threads 2009-10-05
- The 2010 Productivity Tool Bonanza - Microsoft, Google, Zoho & Open Standards
- On the eve of what looks to be a major Microsoft productivity products year in 2010 with the Windows 7 operating system, Exchange 2010, Office 2010, MOSS/SharePoint 2010 and Azure it's interesting to look at how the market for these products serve has changed. ...
- Tags: Google Inc., Open Standard, Zoho, Microsoft Corp., Tool, Microsoft Office, Office Suites, Software, Oliver Marks
- Blog posts 2009-09-25
- Zoho's Next Big Thing
- Zoho has announced the availability of Zoho Discussions. Of itself you might think this is a smallish me-too announcement given that it can be construed as support forums-reinvented for the new millennium with some bells and whistles thrown in. That would be a gross underestimate of...
- Tags: Zoho, Smb/Sme, Sales Force Management, Sales, Dennis Howlett
- Blog posts 2009-09-22
- Brent Leary Expounds: The SMBs Rejoice
- Small Business CRMI happened to come across your article today and was somewhat dismayed by your comments regarding Salesforce.com's customer service. As the CEO of Commence Corporation a provider of CRM solutions to thousands of small to mid-size businesses I have very little interest in defending Salesforce.com about...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Sales force management, CRM, Salesforce.com Inc., customer service, small and medium business
- Discussion threads 2009-09-16
- Brent Leary Expounds: The SMBs Rejoice
- Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media, Â is someone that I want to highlight on these pages. Â Not that you need to come...
- Tags: Salesforce.com Inc., Leader, Small Business, Small And Medium Business, CRM, Brent Leary, Maximizer Needs, Price Point, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-09-14
- Microsoft gets its edge back
- Microsoft gets its edge backrplat"edge"? Microsoft hasn't had an original idea since "Visiplot/Visitrend".Kicking butt is what they do best...This is pure heaven for my rep and I. I of course knew Microsoft would strike back and strike back hard they have. I have done my part by re-launching "Rotten...
- Tags: Linux, Microsoft Windows 7, Microsoft Windows, Operating systems, Microsoft Corp.
- Discussion threads 2009-07-16
- Zoho goes gadget happy; Brings apps to social networks
- Zoho said Thursday that its apps--Zoho Docs, Mail, Calendar, Tasks and Planner---will be available as Open Social compatible gadgets on Facebook, Gmail and iGoogle. The move is an effort to bring Zoho to where the action is. Zoho has increasingly lowering barriers to adoption. For instance, Zoho...
- Tags: Social Networking, Zoho, Network, E-mail Providers, Cloud Computing, Enterprise Software, Internet, Software, Larry Dignan
- Blog posts 2009-04-16
- Looks are everything: Zoho advances Writer 2.0 user interface
- Zoho on Thursday announced the latest rev of its word processing program, Zoho Writer 2.0, and the biggest change is a tab motif that looks pretty useful. Think a cross between Google's Chrome browser and Microsoft Office's Ribbon. Â The tabbed theme of Zoho Writer will be...
- Tags: Zoho, Web Browsers, Internet, Larry Dignan
- Blog posts 2009-03-05
- Box: Content Management With New Collaboration Enhancements
- Box.net, the online file hosting and sharing service that allows users to store, access and share files remotely, is moving further into the collaboration space. Founded in 2005 as a Software as a Service offering, Box was originally the antidote to the ftp...
- Tags: Team, User Interface, SAP AG, Content Management, Box, Team Management, Collaboration, Groupware, Management, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-02-05
- CRM 2009 - Companies to Watch For - Part Tree, er...Three
- To Recap We're heading into the homestretch. Which is why the Giants need to beat the Panthers....last night. Oh, snap. This isn't my NFL blog. I don't have one. This is the final episode in that hilarious sitcom, Greenberg's Fools Gold. For those of you who missed the previous...
- Tags: Software-as-a-service, CRM, Greenberg, Connectbeam Management, Zuora, LucidEra, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2008-12-22
- CRM 2009 - Companies to Watch For - Second Verse, Different Than the First
- Industry Giants -the New Adults on the Block Most of these might not be surprising to you but they are to me. With maybe the exception of Sage...and NetSuite....and RightNow and.....ah well. I guess they aren't really all that surprising. But to some degree, IBM and Cisco are surprising. ...
- Tags: Strategy, Application, NetSuite Inc., IBM Corp., CRM, Zach, Zoho, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2008-12-16
- CRM 2009 Forecast - Part 2 - Sticking My Hands Out To Be Slapped
- Last week at this time I was throwing my neck out there forecasting some of CRM's moves in 2009 - and no one chopped it off, thank goodness. So, now, in the same spirit, I'm going to do part 2 of three and stick my hands out to be slapped...
- Tags: Salesforce.com Inc., Software-as-a-service, PaaS, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Software As A Service (SaaS), Cloud Computing, Enterprise Software, Marketing, Software, Emerging Technologies, Paul Greenberg
- Blog posts 2008-12-04
- Zoho's CloudSQL: a real step forward
- Zoho just can't stop churning out software. Today it is launching the Zoho CloudSQL. Put simply, this is the first step to providing a cloud based integration framework that allows developers to pass data between Zoho applications and their own. This is exciting stuff. For the...
- Tags: SQL, Cloud, Zoho, Smb/Sme, Databases, Programming Languages, Enterprise Software, Software, Data Management, Software Development, Software/Web Development, Dennis Howlett
- Blog posts 2008-12-02
- CRM 2009 Forecast: How'd I Do in 2008? Gimme A High Four!
- Usually, when I begin my forecast for the coming year, I like to look at how I did the previous year - which is usually disconcerting to say the least. So, in honor of my first non-intro post for this ZDNET blog, I'm going to be nakedly transparent and show...
- Tags: Social Media, Business, Tool, CRM, Zoho, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2008-11-18
- News to know: FCC oks white spaces; Firefox; Dell; Adobe patch
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Obama wins: CBS News: Election Webcast Techmeme: FCC approves plan to approve white spaces for broadband use Joe Brockmeier: Vote Firefox! Mozilla passes 20%...
- Tags: Salesforce.com Inc., FCC, Adobe Systems Inc., Google Inc., Dell Computer Corp., Mozilla Firefox, Microsoft Windows, Sales Strategy, Sales Force Management, Web Browsers, Operating Systems, Software, Sales, Internet, Larry Dignan
- Blog posts 2008-11-05
- SaaS battlegrounds: Salesforce v Zoho
- When Salesforce.com CEO Marc Benioff put on his jocular performance for the analysts and press at Dreamforce yesterday, I'm sure he didn't expect little ol' Zoho to come bite him in the pants. That's exactly what's happened. According to Venture Beat's Anthony Ha: Salesforce.com’s strategy can...
- Tags: Salesforce.com Inc., Software-as-a-service, Marc Benioff, Zoho, Force.com, Sales Force Management, Sales, Dennis Howlett
- Blog posts 2008-11-04
- Startups listen up: you've got a pricing problem
- Just about every new product coming to market is being offered as a service rather than packaged software. But pricing remains something of a mystery. A while back, I started a spreadsheet that plots price points for different saas accounting offerings. At the time I concluded that no-one has figured...
- Tags: Salesforce.com Inc., Small And Medium Enterprise, Web Application, Pricing Strategy, Phil Wainewright, Pricing, Smb/Sme, Marketing Research, Marketing, Dennis Howlett
- Blog posts 2008-10-06
- Could Zoho outgrow Salesforce.com?
- Within two years, Zoho expects to have more users on its CRM application than current market leader Salesforce.com. It may take a few more years to catch up with its rival's billion-dollar turnover, but there are several reasons for thinking Zoho will prosper. by Phil Wainewright
- Tags: Salesforce.com Inc., Zoho, Sales Force Management, Sales, Phil Wainewright
- Blog posts 2008-10-03
- Zoho launches app marketplace; Aims to rally developers
- The application marketplace is becoming a critical cog in the software development ecosystem. Zoho is that latest to hop on the bandwagon. Zoho on Tuesday launched Zoho Marketplace, an app store with software from its developers, which offer their wares for free or a fee. Zoho's app...
- Tags: Software, Developer, Zoho, Application Marketplace, Tools & Techniques, Software Development, Management, Software/Web Development, Larry Dignan
- Blog posts 2008-09-30
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