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- Xtend IVR Developer Edition (exe)
- Xtend IVR is a Rapid Application Development toolkit for implementing Interactive Voice Response Systems quickly and easily. The easy-to-learn scripting language, integrated debugging environment, variable view, single step mode, online help, syntax coloring editor and simulated on-screen phone enable you to quickly develop, test and demo IVR applications. The included...
- Tags: IVR, Xtend IVR, Interactive Voice Response (IVR)
- Software downloads 2007-06-28
Additional Resources
- WinAgents TFTP Server (exe)
- WinAgents TFTP Server for Windows is a full-service TFTP server realized as a Windows service. WinAgents TFTP Server runs as a background task and doesn't require permanent attendance. It is originally designed load-resistant for the 24x7 mode of operation. Using WinAgents TFTP Server, you can make reserve copies of device...
- Tags: Microsoft Windows, Interactive Voice Response (IVR), Operating Systems, Software
- Software downloads 2008-10-03
- An IT productivity horror story
- An IT productivity horror storyMiddlemen1, Speculating on your unconfirmed report, is there any love lost between the insurance companies and the independent insurance brokers? Relationships between suppliers and independent brokers tend to change over time. If the companies are after the margins of the brokers, automated communication may be the...
- Tags: Financial Planning, IT productivity, information technology, insurance, insurance company
- Discussion threads 2008-07-07
- SoftPhone (exe)
- We help individual callers and sale agents and also Internet cafes, and call shops. Our service provides you with most advanced technology and functionality to make reliable, inexpensive worldwide phone calls. Multilingual panels: Arabic, English, Espanol, Francias, Portuguese, Urdu, Serbo-Croat, Bangla, Nepali and more coming. Callshop Software. Complete Reporting Tools....
- Tags: Acacia Voiceline, Business Intelligence, Internet, Real Estate, Enterprise Software, Software, Data Management, Business Operations
- Software downloads 2008-05-05
- Videoconferencing, Video Mail, IVR and Mobile Services Provided by iPBX Technology
- Private Branch Exchange PBX systems have traditionally connected private enterprises to the Public Switched Telephone Network PSTN using circuit-switched communications. iPBX or IP PBX systems, which use the Internet Protocol IP to carry calls over packet-switched networks, have become increasingly popular in recent years. iPBXs account for a significant majority...
- Tags: Mobile, IP, IVR, Video, PBX, Surf Communication Solutions, Telephony, VOIP, Interactive Voice Response (IVR), Networking, Telecommunications
- White papers 2008-04-16
- The one thing Asterisk has been missing
- If you're like most folk, setting up a PBX is something you'd rather avoid, especially when its an open source PBX that isn't known for its easy configuration and installation. ISPBX aims to solve the pain with its drag-and-drop configuration tool, Cogoblue. Drag a few phone object...
- Tags: Phone, Configuration, PBX, ISPBX, Cogoblue, Model 500, Model 12000, Interactive Voice Response (IVR), Telephony, VOIP, Telecom & Utilities, Networking, Telecommunications, Dave Greenfield
- Blog posts 2008-04-11
- An Open Source Class-Five Switch
- Open source projects have revolutionized operating systems, web servers, web browsers, and so why not carrier switches? The FreeSwitch open source project released its Release Candidate 1 (RC1) yesterday providing and by early accounts the software rocks. "We replaced a cluster of 10 Asterisk servers with...
- Tags: Software, Open Source, Server, Softswitch, BroadSoft, Carrier, FreeSwitch Open Source, Interactive Voice Response (IVR), Tools & Techniques, Management, Dave Greenfield
- Blog posts 2008-04-08
- MAX IVR Studio (exe)
- MAX IVR Studio Features: Call key select menus and ability for caller to enter numbers data entry; Unlimited selectable out-going messages and menus; Fully programmable setup with examples; Call transfer subject to your company PBX features; Call simulator is included so you can test your system off-line; Extended message play...
- Tags: Broadcasting, IVR, WAV, GSM, MAIN Telecom, Interactive Voice Response (IVR), Cellular Phones, Consumer Electronics, Personal Technology
- Software downloads 2008-04-08
- Here's the SECRET number for Comcast's National Support Desk: It's 1-888...
- First of all, if you publish a "secret," is it still a "secret?" I mean, is Victoria's Secret a secret still? OK, enough o'that. Let me explain to you why we're going where we are. I once read somewhere, that a...
- Tags: Comcast Corp., Interactive Voice Response (IVR), Web Site Development, Web Technology, Internet, Russell Shaw
- Blog posts 2008-02-04
- Ribbit's Amphibian consumer telephony app is just the tip of the iceberg
- Ribbit's Amphibian consumer telephony app is just the tip of the icebergPhone Mashups will include both Telco and IVRI completely agree with your excitement about the availability of telephone services that extend the web experience. At Ifbyphone we believe the minimum support required to build interesting and world changing...
- Tags: Interactive Voice Response (IVR), Telecom & Utilities, TELECOMMUNICATIONS, Amphibian consumer telephony app, consumer telephony app, phone, Amphibian, Ribbit, API, HTML FORM
- Discussion threads 2008-01-31
- VoIP Traffic Manager- a turnkey solution for hosted VoIP management
- One of the more interesting aspects of going to VoIP-related trade shows is an opportunity to see the underbelly of Internet telephony. By underbelly, I don't mean the snazzy new softphones with the sparkling GUIs, or even the software that lets home, SMB and even enterprise users...
- Tags: VoIP Traffic Manager, Telephony, VOIP, Telecommunications, Networking, Russell Shaw
- Blog posts 2008-01-24
- PrettyMay Call Center for Skype (exe)
- PrettyMay Call Center for Skype PMCCS is a 100% software-based call center solution for Skype. It allows small or medium businesses sized to quickly and affordably implement a Skype PBXaka PABX system with auto-attendant, interactive voice response IVR, extension transferring, call recording, personalized voicemail capabilities - and a lot more...
- Tags: Call-center, Skype Technologies S.A., IVR, Interactive Voice Response (IVR), Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Software downloads 2008-01-17
- UCCXD - Cisco Contact Center Express/Unified IP IVR Deployment
- View Available Dates and LocationsIn this hands-on Authorized Cisco course, you will gain the knowledge and skills needed to deploy the Cisco IP Contact Center Express product, including deployment of IP IVR and IP ICD as a contact center solution. Tasks include planning, installation, configuration, troubleshooting, and...
- Tags: Global Knowledge Network Inc., Pod, Agent, Contact Center, IP, IVR, Cisco Systems Inc., Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Training 2008-01-01
- UCCXA - Cisco Unified Contact Center Express Advanced
- View Available Dates and LocationsIn this course, you'll build on the knowledge and scripting experience gained in the prerequisite UCCXD course by exploring more advanced techniques in scripting as well as the overall Customer Response Solution CRS functionality. Learn to implement features that extend the functionality of...
- Tags: Global Knowledge Network Inc., Pod, Recorder, Contact Center, IP, Server, Cisco Systems Inc., Best Practice, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Training 2008-01-01
- SAP Business Transformation Study: The United Illuminating Company
- UI knew it required a new IT platform to address its legacy IT environment. "We selected SAP in 2002 because the solutions have flexibility and full functionality, and because the company has strategic alliances with other firms that we found valuable," says Marie Zanavich, CIO at UI. The following year...
- Tags: SAP AG, Interactive Voice Response (IVR), Data Management, Recruitment & Selection, Workforce Management, Payroll Solutions, Human Resources
- Case studies 2007-12-28
- NetDiagram ASP.NET Control (zip)
- NetDiagram is a general-purpose software component that can be used to display various types of flow diagrams and charts in web applications. It is implemented as a .NET web control and can be easily integrated into any project targeting the Microsoft ASP.NET platform. NetDiagram can give graphical representation to object...
- Tags: Microsoft ASP.NET, NetDiagram, Interactive Voice Response (IVR), .Net, Middleware, Software Development, Software/Web Development, Enterprise Software, Software
- Software downloads 2007-12-26
- UK Airport Handles More Calls With Self-Service Automation Through IVR
- Newcastle International Airport wanted to reduce the burden on front-desk customer service staff through a more flexible and automated call handling system. Nortel delivered a cutting-edge Interactive Voice Response IVR system, based on the Nortel Media Processing Server MPS 500 and speech recognition software. The Nortel developer team also designed...
- Tags: Nortel Networks Corp., IVR, Automation, Interactive Voice Response (IVR), Speech Recognition, Product Marketing, Customer Relationship Management (CRM), Emerging Technologies, Marketing, Enterprise Software, Software
- Case studies 2007-12-18
- Integrated Notification System (zip)
- INS is designed to take care of all your communication needs. It allows you to send messages to pagers, mobile phones SMS, FAX, as voice file or as E-mail. At the same time you can configure the application to handle all your incoming calls, SMS or E-Mails. Interactive Voice Response...
- Tags: Phone, SMS, INS, Text Messaging/SMS/MMS, Telephony, Interactive Voice Response (IVR), E-mail, Telecom & Utilities, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking
- Software downloads 2007-12-17
- BlueNote Networks adds key voice functionalities to Session Suite
- Enterprise interactive communications solutions provider BlueNote Networks is set to offer two new Web Services to its SessionSuite Web services offering. Available at the end of this month, the addition of two new Web Services - the Outbound Notification Solution Framework (ON-SF) and the Session ...
- Tags: Web, Application, Web Service, IVR, BlueNote Networks, Interactive Voice Response (IVR), Web Services, Channel Management, Enterprise Software, Software, Marketing, Russell Shaw
- Blog posts 2007-12-12
- IVM Telephone Answering Attendant (exe)
- IVM is a telephone answering machine, voice mail, call attendant, and interactive voice response IVR program for Windows. It connects to the phone using a standard voice modem, professional telephony board or even directly to a VoIP service.This software is an effective voicemail, call attendant, info-line, audiotext or autodial solution...
- Tags: Phone, Voicemail, IVM, Corporate Governance, Telecommunications, Interactive Voice Response (IVR), Telecom & Utilities, Business Operations, Corporate Law
- Software downloads 2007-12-12
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