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		<title><![CDATA[Day 2 of the X2 Aspen Community Conference]]></title>
		<link><![CDATA[http://education.zdnet.com/?p=2520]]></link>
		<description><![CDATA[Here I am again at the X2 Aspen Community Conference.  While X2 Aspen information is obviously of most interest to X2 Aspen users, users of the countless SIS products out there should feel free to chime in and let us know where their SIS is ahead, behind, or otherwise...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 07 May 2009 06:05:27 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/asset.html"><![CDATA[Asset]]></category>
		<category domain="http://updates.zdnet.com/tags/aspen+technology+inc..html"><![CDATA[Aspen Technology Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sis.html"><![CDATA[SiS]]></category>
		<category domain="http://updates.zdnet.com/tags/x2.html"><![CDATA[X2]]></category>
		<category domain="http://updates.zdnet.com/tags/pando.html"><![CDATA[Pando]]></category>
		<category domain="http://updates.zdnet.com/tags/asset+management.html"><![CDATA[Asset Management]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/christopher+dawson.html"><![CDATA[Christopher Dawson]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AZPN</category>
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		<title><![CDATA[Getting customer service right]]></title>
		<link><![CDATA[http://education.zdnet.com/?p=1915]]></link>
		<description><![CDATA[All of a sudden, I was getting worried.  A couple months ago the customer service for our SIS really hit the "less than stellar" mark.  X2, a company that I chose largely because of outstanding customer service, in addition to a great web-based product, was suddenly taking weeks...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 27 Oct 2008 10:24:37 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://updates.zdnet.com/tags/call-center.html"><![CDATA[Call-center]]></category>
		<category domain="http://updates.zdnet.com/tags/x2.html"><![CDATA[X2]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/christopher+dawson.html"><![CDATA[Christopher Dawson]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://updates.zdnet.com/tags/call-center.html"><![CDATA[Call-center]]></category>
		<category domain="http://updates.zdnet.com/tags/x2.html"><![CDATA[X2]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/christopher+dawson.html"><![CDATA[Christopher Dawson]]></category>
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		<title><![CDATA[Hands on with a Web-based SIS]]></title>
		<link><![CDATA[http://education.zdnet.com/?p=1589]]></link>
		<description><![CDATA[I've talked a fair amount about Web-based vs. client-server student information systems.  Both have their advantages and disadvantages, but as regular readers know, we made the move to the Web-based X2 Aspen SIS about a year and a half ago, after a miserable experience with Chancery's (now Pearson School...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 24 Mar 2008 08:09:16 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/aspen+technology+inc..html"><![CDATA[Aspen Technology Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/client-server.html"><![CDATA[Client-server]]></category>
		<category domain="http://updates.zdnet.com/tags/sis.html"><![CDATA[SiS]]></category>
		<category domain="http://updates.zdnet.com/tags/x2.html"><![CDATA[X2]]></category>
		<category domain="http://updates.zdnet.com/tags/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://updates.zdnet.com/tags/servers.html"><![CDATA[Servers]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/christopher+dawson.html"><![CDATA[Christopher Dawson]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AZPN</category>
		<category domain="tickers">AZPN</category>
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		<title><![CDATA[Hands on with X2's Aspen SIS]]></title>
		<link><![CDATA[http://content.zdnet.com/2346-12355_22-193743.html]]></link>
		<description><![CDATA[Screenshots from X2's Aspen web-based student information system by Christopher Dawson]]></description>
		<s:doctype><![CDATA[Image galleries]]></s:doctype>
		<pubDate>Mon, 24 Mar 2008 06:25:29 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/sis.html"><![CDATA[SIS]]></category>
		<category domain="http://updates.zdnet.com/tags/x2.html"><![CDATA[X2]]></category>
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		<title><![CDATA[X2 - The Threat Rolling demo (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=696079]]></link>
		<description><![CDATA[X2: The Threat is space simulation on the PC taken to a new level. Trade your way through the space lanes and achieve mogul status. Fight your way through dozens of interlinked missions within an all-new storyline. Build your empire of stations and ships across the Universe. X2 is a...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 13 Nov 2003 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/enlight+software.html"><![CDATA[Enlight Software]]></category>
		<category domain="http://updates.zdnet.com/tags/x2.html"><![CDATA[X2]]></category>
		<category domain="http://updates.zdnet.com/tags/games.html"><![CDATA[Games]]></category>
		<category domain="http://updates.zdnet.com/tags/piracy.html"><![CDATA[Piracy]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
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