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- IBM Corporation Creates a Seamless Organization for Customers Worldwide
- Committed to providing a seamless customer experience, International Business Machines Corporation IBM - the world's largest information technology company - decided to standardize on common worldwide sales processes, using one set of worldwide data standards. The company then turned to Oracle's Siebel CRM applications to tie all the pieces together....
- Tags: Worldwide Sales, Oracle Corp., Siebel Systems Inc., IBM Corp., Sales Strategy, Quality, Advertising & Promotion, Customer Relationship Management (CRM), Sales, Business Operations, Marketing, Enterprise Software, Software
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Additional Resources
- Pondering a rogue cloud
- Our future[i]Harvard law professor Jonathan Zittrain plays the contrarian when it comes to cloud computing: Is the cloud really the backbone of the future we want?[/i]I will [u]never[/u] consider storing personal files on anything even remotely considered "The Cloud".The amount of privacy concerns here are mind boggling. Yet, so many...
- Tags: Virtualization, Patches, cloud computing, benefit
- Discussion threads 2009-12-02
- Microsoft CFO Liddell to leave by year-end
- dump MSFT shares next yearafter the last bump in stock price you'll get from Win7. It's all downhill from there.Why are the shareholders so greedy?Currently MSFT has around 18-19 PE which is very reasonable. It's pretty high seeing that we are in the great global recession. I know that...
- Tags: Microsoft Windows NT, Investment, Financial accounting, Strategy, Microsoft Corp., stock
- Discussion threads 2009-11-24
- Is Google the Center of the Universe?
- It's not even a year since the triumphalism of Jeff Jarvis's Google 'reverse engineering' book 'What Would Google Do?' hit the book shelves, but it seems an age ago now. Jarvis's publisher Harper Collins claims this book is 'all about you' in their promo blurb - how you...
- Tags: Google Inc., Rupert Murdoch, Jarvis, Wiki, Online Communications, Oliver Marks
- Blog posts 2009-11-24
- iPhone replacements
- washed out row of pixelsI had a washed out row of pixels on my screen and they just gave me a brand new one. Took about 5 minutes, and when I hooked it up to iTunes, everything I had synced: contacts, songs, movies, text messages, alarm clocks, notes, etc. was...
- Tags: Sales strategy, Smart phones, Sales force management, Verizon Communications Inc., Apple iPhone, sales
- Discussion threads 2009-11-24
- Reduce Cost and Improve Service Levels with Application Performance Monitoring Simplification
- Organizations are feeling the pressure of economic uncertainty. They strive to closely align IT infrastructure to the business and also face challenges to reduce costs. While virtually every IT organization has multiple management solutions in place, the unfortunate truth is that most companies are struggling to develop a product mix...
- Tags: Performance, Information Technology, Performance Monitoring, IBM Corp., Performance Management, Business Intelligence, Human Resources, Workforce Management, Enterprise Software, Software, Data Management
- Webcasts 2009-11-19
- Microsoft may have blown opportunities, but all hope is not lost
- Time to let it goThe erosion has started, it cannot be stopped and the longer you try to hold on to something that fleecing away the more you lose.Game over.Android wins.:)Blown OpportunitiesThis reminds me of MS failing to see the internet coming and allowing Netscape to dominate the market. They...
- Tags: Operating systems, Mobile operating systems, Handhelds, Wireless and Mobility, Microsoft Windows, Microsoft Corp., Microsoft Windows Mobile, mobile, phone, Windows Monopoly
- Discussion threads 2009-11-17
- CRM Association-Netherlands Rocks Het Huis!
- I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...
- Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-11-16
- Apple ranks 3rd in smartphones, nipping at RIMs heels
- Apple came in third in worldwide smartphone sales in Q309 with 17% of the market. The real takeaway is that Apple is just four points behind RIM, which it could surpass in the upcoming holiday shopping quarter. by Jason D. O'Grady
- Tags: Research In Motion Ltd., Smart Phone, Apple Inc., Sales Strategy, Smart Phones, Cellular Phones, Handhelds, Sales Force Management, Sales, Consumer Electronics, Personal Technology, Hardware, Jason D. O'Grady
- Blog posts 2009-11-12
- Are the Microsoft layoffs over now?
- I hope soI hate seeing "SoandSo killing X amount of jobs" in the news =/Ballmer should be the first to get laid offHis reklessness to ignore the FOSS and cling to the proprietary model drove M$ into the ground.Q1 revenues of $13Bn generating $3.5Bn in net profit ...... would tend...
- Tags: Operational accounting, Financial services, accounting, Creative accounting, Microsoft Corp., layoff
- Discussion threads 2009-11-04
- Smartplanet: Apple can grab more share by slashing Mac prices
- RE: Smartplanet: Apple can grab more share by slashing Mac pricesIf they wanted marketshare at a lower entry price they could have pulled that off years ago with cloner acquisitions and more mfg on their own part with rigid standards and practices to ensure quality and lower production costs. ...
- Tags: Desktops, Notebooks, Mac proponent, Apple Inc., Apple Macintosh, Audi AG, Mac Share
- Discussion threads 2009-11-04
- SIA: Chip sales "above expectations"; more growth expected
- Echoing a growing sentiment that economic recovery is in the works, the Semiconductor Industry Association today said that worldwide sales of semiconductors were up nearly 20 percent from the previous quarter, though down more than 10 percent from the same quarter a year ago. For the quarter...
- Tags: Semiconductor Industry Association, Semiconductor, Chip, Sales Strategy, Sales Force Management, Sales, Sam Diaz
- Blog posts 2009-11-02
- Tecumseh Products Company Unifies Global Business Systems to Improve Decision Making and Efficiency
- Tecumseh Products Company wanted to support business goals to unify operations in five key countries, which had previously operated independently and improve inventory management of its manufactured products. The challenge was to enable the company to conduct global sales and operations planning and share financial information across sites. Tecumseh Products...
- Tags: Oracle Corp., Financial, Decision-making, Hardware Upgrade, Financial Accounting, Sales Strategy, Operational Planning, Hardware, Finance, Sales, Business Operations
- Case studies 2009-11-01
- Report: VoIP sales top $20 billion in first half; more growth to come
- A market research report found that VoIP services worldwide topped $20 billion in the first half of the year and were set for even more growth, as recession-plagued customers turn to VoIP to save money. by Sam Diaz
- Tags: Telephony, VOIP, Sales Strategy, Telecommunications, Networking, Sales, Sam Diaz
- Blog posts 2009-10-30
- PC report: Apple pushing 10 percent share; Win 7 not expected to have big Q4 impact
- Not what I'm seeingNot sure where this guy thinks people are buying PCs AHEAD of Windows 7 release. Most people that I know that are looking or have been looking for PCs are INDEED waiting for Windows 7. Why would you go through the trouble of upgrading when you...
- Tags: Operating systems, Microsoft Windows 7, Apple Inc., Microsoft Windows, PC, Microsoft Windows Vista
- Discussion threads 2009-10-15
- Saying goodbye to OpenOffice.Org
- RE: Saying goodbye to OpenOffice.OrgMS Office appears to be a really expensive trap. Your solution: Softmakerhttp://www.softmaker.comSuperior compatibility with all MS versions. No bloatware. Simply solid German engineering.If this came from a credible author I would be confused too butMr Kusnetzky has an habit of interspersing his zdnet stream with...
- Tags: goodbye, OpenOffice, Microsoft Office, Microsoft Corp., OpenOffice.org
- Discussion threads 2009-10-01
- Dell sells discounted Zune HD before it hits stores
- waitfirst thing im going to do tomorrow is head out to best buy and try this thing out. the one thing i care about a lot is the browser, if the browser is as good as safari in the iphone then I might just on this. I browse...
- Tags: Microsoft Windows 7, Digital music, Digital media, Media players, Microsoft Zune, Zune HD, Dell Computer Corp.
- Discussion threads 2009-09-14
- IBM, Dell gain server share amid server sales carnage; HP share flat
- Server sales continue to tank with worldwide server revenue falling 30.1 percent in the second quarter to $9.8 billion. That decline has set up a market share duel that IBM is winning, according to IDC. by Larry Dignan
- Tags: Dell Computer Corp., Hewlett-Packard Co., IBM Corp., Sales Strategy, Sales Force Management, Servers, Sales, Hardware, Larry Dignan
- Blog posts 2009-09-02
- Hollywood studios offer 'download to own' DivX movies online; Film Fresh the new iTunes?
- For the first time ever, movie titles from Lionsgate, Paramount, Sony and Warner Bros. will be available for download online in the DivX format. DivX, Inc. and movie site Film Fresh on Wednesday announced that Film Fresh will offer titles such as The...
- Tags: Hollywood Studios, DivXNetworks, Movie, Apple iTunes, RB, Andrew Nusca
- Blog posts 2009-08-26
- Industry fight against Google hurts education
- Everyone knows I'm something of a Google devotee. I don't think it's without reason, though. Google's Education Apps have allowed me to completely transform communication within our district this summer and provide state-of-the-art collaboration tools to teachers for free. Google's Summer of Code puts 1000 students to...
- Tags: Education, Google Inc., Industry, Internet, Litigation, Business Operations, Christopher Dawson
- Blog posts 2009-08-21
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