workforce management and neural network Resources on ZDNet

ZDNet Resources

Data Mining Approach for Analyzing Call Center Performance: The aim of the research explain in this paper was to apply well-known data mining techniques (such as linear neural networks, probabilistic neural networks, support vector machines and finally a hybrid decision tree - neural network approach) to the problem of predicting the quality of service in call centers; based...; Tags: Performance, Call-center, Neural Network, Data Mining, Performance Management, Call Centers, Customer Relationship Management (CRM), Human Resources, Workforce Management, It Operations, Enterprise Software, Software; White papers 2006-01-09
Performance of neural network Handoff Algorithm Under Varying Mobile Velocities: This paper analyses the effects of training on the performance of neural network handoff algorithm in a micro-cellular environment. The paper first describes the neural network handoff decision algorithm as it is applied to the handoff scenario and then introduces the effects and performance of the number of training points...; Tags: Algorithm, Performance, Mobile, Network, Velocity, Neural Network, Training, Performance Criterion, Performance Management, Human Resources, Workforce Management; White papers 2005-08-25
Why Not Pi?: A Primer on neural networks for Forecasting: Artificial neural networks provide a flexible nonlinear framework with many similarities to structural econometric models. Itron delivers value to its clients by providing industry-leading solutions for meter data collection, energy information management, demand response, load forecasting, analysis and consulting services, transmission and distribution system design and optimization, web-based workforce automation,...; Tags: Itron, Network, Neural Network, Forecasting, Workforce Management, Recruitment & Selection, Sales Force Management, Human Resources, Sales; White papers 2004-09-09

Additional Resources

Off Topic: Integrating mobile devices can be a challenge: I've been working through a project for a KG client that involves running through the same script on Windows XP, Mac OS X (10.5) and Linux SUSE Linux Enterprise Desktop. I mentioned the overall parameters of that effort in the post Off Topic: Desktop evaluation - Linux, Mac OS and...; Tags: Microsoft ActiveSync, Apple Macintosh, Microsoft Windows Mobile, Mobile, Mobile Device, Microsoft Windows, Operating Systems, Apple Mac OS, Linux, Desktops, Handhelds, Software, Hardware, Dan Kusnetzky; Blog posts 2008-05-15
Icahn launches Yahoo proxy fight; Mark Cuban's return?: As expected, billionaire Carl Icahn launched his proxy war to turn over Yahoo's board of directors and one of his nominees is Mark Cuban, who sold Broadcast.com to Yahoo and then took those funds to buy the Dallas Mavericks. Just for entertainment value I may buy a...; Tags: Shareholder, Board, Yahoo! Inc., Chairman, Mr., Mark Cuban, Microsoft Corp., Carl Icahn, Director, Yahoo Shareholder, Bebchuk, Corporate Governance, Business Operations, Corporate Law, Larry Dignan; Blog posts 2008-05-15

Commercialising the Semantic Web: Following an earlier post on this blog, last month I found myself moderating a panel in the final session of one of the tracks at this year's World Wide Web Conference in Beijing. As I commented via Twitter at the end of the session, "Great...; Tags: Garlik, Semantic Web, Internet, Paul Miller; Blog posts 2008-05-15
10 attributes of bad CIOs (self test): Chief Information Officers are responsible for both high-level business strategy and detailed technology decisions, making the job among the toughest in business. The high incidence of IT failure demonstrates the extreme difficulty of juggling business and technology goals that are sometimes in direct...; Tags: CIO, Information Technology, Indecision, Asset Management, Financial Management, Strategy, Recruitment & Selection, Operational Planning, Business Operations, Financial Planning, Finance, Management, Human Resources, Workforce Management, Michael Krigsman; Blog posts 2008-05-15
Can Icahn bring Microsoft's Yahoo bid back?: Updated: Billionaire investor Carl Icahn announced an alternate board of directors for Yahoo in a move that could revive a Microsoft bid. Will Microsoft chief Steve Ballmer bite? As expected Icahn announced his alternate slate, which includes Mark Cuban, who sold Broadcast.com to...; Tags: Yahoo! Inc., Microsoft Corp., Carl Icahn, Corporate Governance, Business Operations, Corporate Law, Larry Dignan; Blog posts 2008-05-15
Virtualization and security: It's easy to spot market trends when many vendors call to schedule meetings and all of them want to speak about the same topic. The topic du mois is security in virtualized environments. Some of the suppliers are taking a very broad view of both security and virtualized environments. Others...; Tags: Network, Environment, Virtual Machine, Virtual Machine Software, Virtualization, Security, Hardware, Dan Kusnetzky; Blog posts 2008-05-15
What's wrong at OpenSolaris: The OpenSolaris community just released the first complete "Project Indiana" edition of the OS - and in that process demonstrated why community enthusiasm for the product seems to have weakened recently. It's a great product -everything from ZFS to a new package management system...; Tags: OpenSolaris, Intel X86, Developer Argument, Sun Solaris, Linux, UNIX, Operating Systems, Servers, Software, Hardware, Paul Murphy; Blog posts 2008-05-15
EMC's Next Generation Backup and Archival Strategy: We have watched enterprise backup and archive environments continue to rise in both architectural and management complexity. When we look under the covers, it seems companies no longer have a single data protection strategy, but rather multiple point strategies for various functional areas, locations, or processes. We believe this is...; Tags: EMC Corp., Storage, Backups, Strategy, Hardware, Management; White papers 2008-05-15
With the Quickness: HD Moore sets new land speed record with exploitation of Debian/Ubuntu OpenSSL flaw: So, for those who haven't heard, a Debian packager modified the source used for OpenSSL on Debian based systems Debian and the whole of the Ubuntu family to remove the seed used for PRNG Pseudo Random Number Generator used when creating SSL keys. Well, HD Moore set a new record...; Tags: OpenSSL, SSH, Debian, Key, Flaw, HD, ID, Ssl/Tls, Operating Systems, Open Source, Security, Software, Nathan McFeters; Blog posts 2008-05-14
City walks away from $17m network: Who wants a free Wi-Fi network? Not Philadelphia. After Earthlink pulled out of Philly Wireless Tuesday, the city wants no part of the network. Apparently Earthlink had been negotiating with the city and nonprofits groups to to hand the $17 million network over but couldn't come to...; Tags: EarthLink Inc., City, Network, Networking, Richard Koman; Blog posts 2008-05-14
Spam king, phishing buddy hit for $200m: Spam king Sanford Wallace and phishing buddy Walter Rines hijacked some 300,000 MySpace accounts and sent hundreds of thousands of spam messages and comments across the service. They got their punishment today: a whopping $225 million judgment in favor of MySpace, Information Week reports. "By using hijacked...; Tags: MySpace, Phishing, Spam, Cyberthreats, Viruses And Worms, Security, Spam And Phishing, Richard Koman; Blog posts 2008-05-14
Comcast buys Plaxo: Will social networking and TV fly?: Comcast has acquired Plaxo in a move that aims to make the cable giant's interactive portfolio more social and potentially bring a little Web 2.0 to your set-top box. Financial terms weren't disclosed, but TechCrunch puts the deal at about $150 million to $170 million. Comcast has...; Tags: Plaxo Inc., Network, Comcast Corp., Game Plan, TVs, Tv & Home Theater, Social Networking, Personal Technology, Home Entertainment, Online Communications, Marketing, Advertising & Promotion, Larry Dignan; Blog posts 2008-05-14
Comcast scoops up Plaxo: good move: In a move that surprises few people, Plaxo is being acquired. The surprise - at least for some - is that it is Comcast and not one of the usual suspects of Facebook or Google. Comcast is Plaxo's biggest partner and provides hosting for all Comcast email subscriber address books....; Tags: Plaxo Inc., Comcast Corp., Advertising & Promotion, E-mail, Marketing, Online Communications, Dennis Howlett; Blog posts 2008-05-14
Photos: Where the building is the network: The San Jose, Calif., headquarters of Echelon, maker of technologies for smart buildings, model the company's energy management systems.Behind the scenes of "smart" buildings, including the Louvre Museum in Paris and the Sears Tower in Chicago, lies technology from Echelon. The company doesn''t call its embedded control technologies "green,"...; Tags: Network, Echelon, Photograph, Building, It', Echelon', That', Networking, CNET News.com; Image galleries 2008-05-14
Workday: a tipping point?: Larry Dignan is enthusiastic about Workday's 200,000 person deal it won to supply Flextronics with HR functionality, adding in the Chiquita 26,000 person deal as validation for what he suggests is a 'tipping point' for Workday. I'm a little more cautious. Next week, Workday will release update...; Tags: Workday, Dennis Howlett; Blog posts 2008-05-14
Putting Workday on SAP's radar: Now that SAP's SaaS project Business ByDesign has gone on the back burner, I've been wondering how I'm going to pass the time next week at SAPPHIRE Berlin. One thing I'll be asking the enterprise software giant is how it feels about losing out to SaaS startup Workday for a...; Tags: Software-as-a-service, SAP AG, Radar, Workday, Flextronics International Ltd., Software As A Service (SaaS), Human Capital, Emerging Technologies, Human Resources, Workforce Management, Phil Wainewright; Blog posts 2008-05-14
Windows XP Service Pack 3 adds support for WPA2: If you're running Windows XP and haven't yet installed Service Pack 3, Microsoft has included a few incentives that might interest networkers. First, XP Service Pack 3 provides support for Wi-Fi Protected Access 2 (WPA2), the most recent security standard derived from the...; Tags: Router, Network, Microsoft Windows XP Service Pack, Windows XP Service Pack 3, Microsoft Windows XP, Routers & Switches, Networking, Operating Systems, Microsoft Windows, Software, Rik Fairlie; Blog posts 2008-05-14