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Maintaining Talent for Market Leadership - How Wells Fargo Keeps Top IT Performers on Board and Moving Ahead

Wells Fargo is a 150-year-old financial services giant that is ranked #1 in multiple categories, from small business and agricultural lending to online financial services, insurance sales, and home equity lending. Like many large organizations, Wells Fargo develops top performers through one of two career development paths. An employee may...

Tags: Talent, Leadership, Wells Fargo & Co., Information Technology, Board, Brainbench, Professional Development, Financial Planning, Workforce Management, Strategy, Financial Services, Career, Finance, Human Resources, Management

Case studies

Telecom Provider Reduces Call Center Cost-Per-Hire by 80%

One of the most significant challenges facing services organizations today is the need to identify and deploy talent quickly. For SaskTel, a major Canadian telecommunications service provider about to roll out a brand new technology to its client base, the demand for qualified personnel in its Customer Relationship Center was...

Tags: Brainbench, Recruitment & Selection, Telephony, Telecom & Utilities, Telecommunications, Human Resources, Workforce Management, Networking

Case studies

Building a Foundation for Continuous Improvement: Lessons From a Marine Corps Command

The Marine Corp Network Operations and Security Command MCNOSC provides a vital service in protecting Marine Corps information systems. The skills of the network administrators that operate the MCNOSC are an essential driver of the organization's performance. Unfortunately, identifying and tracking those skills has never been easy. For MCNOSC, the...

Tags: Brainbench, Performance Management, Network Administration, Networking, Strategy, Human Resources, Workforce Management, Management

Case studies

Skills Measurement for IT Talent - How Government Agencies Are Putting Commercial Best Practices to Work

From April 22 - 29, 2002, the U.S. Office of Personnel Management OPM held its first IT Virtual Job Fair. The online skills measurement approach used in the IT job fair achieved some important goals. First, the measurement system supported a new competency-based approach to defining job qualifications. Traditionally, government...

Tags: Job, Agency, Information Technology, Government, Best Practice, Brainbench, Recruitment & Selection, Strategy, Human Resources, Workforce Management, Management

Case studies

Additional Resources

Novell: Quietly developing some momentum

Novell's fiscal third quarter was notable for reasons beyond Linux sales and its core product line. Novell's most recent quarter was the sixth consecutive one that topped expectations. That consistency may mark the days where Novell becomes something more than an afterthought. Now it's no coincidence that...

Tags: Novell Inc., Linux, Operational Accounting, Operating Systems, Open Source, UNIX, Software, Finance, Larry Dignan

Blog posts 2008-08-29

62% of salaried Americans happy with their medical and retirement benefits

When asked whether this is a bad time to find a quality job, 65% of Americans said it was, matching the level of the 2001 recession, according to Rutgers University’s John J. Heldrich Center for Workforce Development. With unemployment at 5.7%, the highest level since 2004, and weekly unemployment claims...

Tags: Credit Card, Benefit, Worker, Sales Channel, Sales, AM

Blog posts 2008-08-28

SaaS market will 'collapse' in two years

Lawson's CEO, Harry Debes says SaaS is the third attempt at "on demand" in his lifetime and predicts it will take the same path as the first two--to oblivion. Lawson's CEO, Harry Debes, doesn't believe in software-as-a-service SaaS. ...

Tags: Software-as-a-service, Software As A Service (SaaS), Cloud Computing, Emerging Technologies, Software as a service, SaaS, software, Lawson, Asia, Victoria Ho, ZDNet Asia

News items 2008-08-28

Live Webcast: Enterprise Search Architectures of the Future

Businesses today increasingly recognize the benefits of universal search, the ability to search all corporate content sources from a single secure search box. Many enterprises have heavily invested in developing content management systems and their associated processes. These systems and portals hold valuable information; however, lack of quality search...

Tags: Google Inc., Enterprise Search, Webcast, Benefits, Search, Human Resources

Webcasts 2008-08-28

X-Lizard PM (exe)

X-Lizard is a simple, compact and reliable management application, specifically designed to store your confidential data, such as usernames, passwords, and pin codes. X-Lizard will allow to get easy and simple access to records, quickly to edit records containing names and the passwords, one click of the mouse will reproduce...

Tags: Password, Softkhoz Studio, X-Lizard

Software downloads 2008-08-28

Palm Treo: The reviews are upbeat; Can a device turn Palm around?

Palm may have a hit on its hands with the Treo Pro judging from the recent spate of reviews as NDAs ended on Wednesday. The larger question is whether this pricey device can give the company a boost in the bottom line. To wit: ...

Tags: Device, Palm Inc., Palm Treo, Treo Pro, QWERTY Keyboard, Cellular Phones, Handhelds, Consumer Electronics, Personal Technology, Hardware, Larry Dignan

Blog posts 2008-08-27

IE 8 Beta 2 ready for download

IE 8 Beta 2 ready for downloadRE: IE 8 Beta 2 ready for downloadIt's been a pleasure to work with the IE team to deliver some of the first Visual Search services out there. They're a cool team - and deserve some kudos. We're all looking forward to some user...

Tags: Web browsers, IE 8, IE 8 Beta 2, IE 8 Beta, Microsoft Internet Explorer, Mozilla Firefox

Discussion threads 2008-08-27

MediaMax / The Linkup: When the cloud fails

MediaMax / The Linkup: When the cloud failsMore to blameShame on the customers who selected this vendor. When evaluating vendors in the cloud, your RFP should identify exactly how these companies secure, backup, and process your data. I fear that poorly run IT shops like this one will...

Tags: cloud computing, MediaMax, Linkup

Discussion threads 2008-08-27

Intel ships BIOS fix for Rutkowska's Black Hat flaw

Intel has shipped a BIOS update with a fix for a privilege escalation vulnerability that was used by rootkit researcher Joanna Rutkowska to bluepill the Xen hypervisor. The vulnerability was discussed by Rutkowska at the Black Hat briefings earlier this month but details on the exploit were...

Tags: Black Hat, Hypervisor, Motherboard, BIOS Update, Intel Corp., Flaw, System Management Mode, Level Privilege, BIOS, Virtualization, Hardware, Components, Ryan Naraine

Blog posts 2008-08-27

Dancing on E-voting's grave

Dancing on E-voting's graveAgreed - but consider the slippery slopeBecause once you recognized the problem in kind, you ended up arguing (accurately, I think) about degree.Why client-server can't workBecause the expert has to say "yes" to the question in court - no matter how difficult or impractical it may actually...

Tags: Fair Use, e-voting, client-server, Fairness Doctrine

Discussion threads 2008-08-27

Tapulous developer fired

Mike Lee, founder of Tapulous and developer of Twinkle was fired recently after a disagreement with management. According to Daring Fireball he was forced out. Lee blogged his side of the story in an appropriately titled post. So it came to pass that when my Engineering...

Tags: Developer, Team, Photograph, Team Management, Management, Jason D. O\'Grady

Blog posts 2008-08-27

Cisco buys PostPath: WebEx to compete with Exchange, Outlook, Office?

Cisco on Wednesday bought email and calendar software maker PostPath for $215 million in a move that may signal bigger plans for WebEx. Simply put, Cisco and Microsoft are increasingly on a software collision course. Cisco said its latest acquisition will be used to "enhance the existing...

Tags: Microsoft Outlook, WebEx Communications Inc., Microsoft Office, Cisco Systems Inc., PostPath, Groupware, Collaboration, Enterprise Software, Software, Larry Dignan

Blog posts 2008-08-27

The enterprise: All fun and 'serious games'?

Will video games becoming to an enterprise near you? Forrester Research seems to think so as companies cook up new ways to train employees--especially those so-called millennial. I can hear the laughter now. Video games? We're about serious business, you'll say. What's the ROI you'll ask? Video...

Tags: Forrester Research Inc., Games, Personal Technology, Larry Dignan

Blog posts 2008-08-27

News to know: Psystar vs. Apple; WGA; Linux under attack; FAA failure

Here are today's notable headlines. You can get News To Know via email alert and RSS daily: News.com: Psystar responds to Apple suit, will countersue Sam Diaz: Does Psystar have a legit argument in Apple countersuit? Psystar countersues Apple, alleges anticompetitive business practices...

Tags: FAA, Google Inc., Microsoft Windows Genuine Advantage, Apple Inc., Microsoft Corp., Adrian Kingsley-Hughes, Attack, Psystar, Linux, Bluetooth, Microsoft Windows, Microsoft Windows XP, Operating Systems, Open Source, UNIX, Software, Wireless, Larry Dignan

Blog posts 2008-08-27

LG 50PG20

The LG 50PG20 is the company's least expensive 50-inch plasma, competing against similar entry-level models from Samsung and Panasonic. It doesn't have the 1080p resolution of higher-priced plasmas, but we didn't really miss that extra detail. What we did miss with this LG, namely deep black levels and more accurate...

Tags: LG Electronics Inc., LG 50PG20, plasma

Product reviews 2008-08-26

HP closes EDS purchase; Outlines services exec line-up

HP on Tuesday said it completed its $13.9 billion acquisition of EDS and announced its management team for its services unit. With the EDS purchase, HP's services business will have annual revenue of more than $38 billion and 210,000 employees. Now the integration begins. HP CEO Mark...

Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Senior Vice President, Outsourcing, Data Centers, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Storage, Hardware, Data Management, Management, Larry Dignan

Blog posts 2008-08-26