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- Information Services Company Meets Critical Publishing Deadlines by Optimizing Its IT Services
- Wolters Kluwer is a leading multinational publisher and information services company. To maximize service levels, minimize downtime and improve the cost-effectiveness of its IT support team, Kluwer recognized the need to align its IT services more closely to the business. After reviewing the options available, the company chose a solution...
- Tags: Information Technology, Information Service, Computer Associates International Inc., Wolters Kluwer, Strategy, It Services, Management
- Case studies 2008-02-01
- Publisher to Reduce Administrative Work by 25 Percent With Automated Forms
- Wolters Kluwer is a multinational information services company eager to tie its global operating units together more tightly and increase efficiencies with paperless workflows. The company created an automated workflow proof of concept in its Human Resources HR department using the 2007 Microsoft Office system. Early indications are that, over...
- Tags: Human Resources, Microsoft Corp., Wolters Kluwer
- Case studies
- CA's Unicenter Service Desk Aligns Kluwer's IT Services to Business Processes
- Wolters Kluwer is a leading multinational publisher and information services company. The company is headquartered in Amsterdam, the Netherlands. The company is re-branding, supported by a new customer focus backed by the highest standards of service management procedures. Kluwer selected solutions offered by CA to improve its service levels and...
- Tags: Service Desk, Business Process, Service Management, CA Unicenter, Information Technology, Computer Associates International Inc., CA Unicenter Service Desk, Wolters Kluwer, It Services
- Case studies
Additional Resources
- The academy vs. open source
- The academy vs. open sourceIn a world......of specialists, the vast majority are uninformed. And Tyranny by the majority is still tyranny. I think the wikipedia issue is most thorny because of a lack of humility. On everyone's side. Wikifanatics and evangalists (a term that SHOULD BE...
- Tags: Wiki, Quality, Openness, open source, quality control, Wikipedia
- Discussion threads 2005-12-14
- Yahoo! and Google 2004 new revenues comparable with 10 largest newspaper publishers
- Outsell compared Google and Yahoo! with 10 largest newspaper publishers: Reed Elsevier, Thomson, Gannett, Pearson, Tribune, Reuters, McGraw-Hill, VNU, Wolters Kluwer, and the Daily Mail and General Trust. Google and Yahoo! combined generated $6.5 bln in 2004 total revenue, compared to a total of $60 bln by the 10 largest...
- Tags: revenue, Yahoo! Inc., Google Inc.
- Blog posts 2005-06-18
- Book Sales Representatives Increase Sales Numbers With Mobile Solution
- Wolters Kluwer, a multinational information services company, has annual sales of ?3.7 billion (U.S. $4.5 billion) and 20,000 employees. Wolters Kluwer Health specializes in health-related publishing. Wolters Kluwer wanted to replace the paper-based inventory and ordering processes used by its sales force with automated technology that would allow representatives to...
- Tags: Mobile, Wolters Kluwer Health, Sales Strategy, Sales Force Management, Sales
- Case studies
- New Publishing System to Save $2.6 Million Annually and Improve On-Time Delivery
- Each year Wolters Kluwer Health WK Health publishes more than 33,000 articles in approximately 200 medical journals, newsletters, and other professional publications. During the past few years, as online publishing became more popular, Wolters Kluwer found that its manual systems for moving and tracking content from manuscript through revisions and...
- Tags: Manuscript, EMC Corp., Content Management, Web Technology, Storage, Enterprise Software, Software, Hardware
- Case studies
- Publisher Simplifies IT, Improves Productivity by Switching to Microsoft Collaboration
- Wolters Kluwer, a leading multinational publisher and information services company, had an IT infrastructure with varied components that had been acquired over years of growth and several mergers. In particular, multiple enterprise messaging and collaboration technologies made it difficult for employees to share work and expertise with each other and...
- Tags: Collaboration, Information Technology, Publisher, Microsoft Corp., Groupware, Business Structures, Enterprise Software, Software, Finance
- Case studies
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