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Embracing Next-Generation Mobile Platforms to Solve Business Problems

In this White Paper, Stephen D. Drake of IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions. The White Paper analyzes why mobility is important to enterprise customers; discusses key past obstacles across technology, supplier deployment, and customer adoption; and...

Tags: Mobile, iAnywhere Solutions Inc., Sybase Inc., White Paper, Advertising & Promotion, Channel Management, Marketing

White papers 2008-10-01

Mobile Line of Business Applications for the Midsize Business: An ROI Analysis

This White Paper sponsored by Microsoft, IDC analyzes the Return On Investment ROI and value proposition around mobility solutions available to the midsize business. The White Paper examines key market requirements for mobility solutions, alignment with business goals for mobile workforces, key challenges and the impact of mobility solutions on...

Tags: Mobile, Midsize Business, Mobility, ROI, International Data Group, White Paper, Mobility Solution, Roi/Tco, Wireless And Mobility, Finance, Managerial Accounting

White papers 2008-06-01

The Evolution of Job Scheduling: CA's Approach to Workload Automation

This IDC White Paper presents an overview of key concerns driving IT management and how they translate into needs that can be addressed through modern approaches to job scheduling and workload automation. The paper traces evolutionary trends in job scheduling software, which is growing from traditional batch job schedulers to...

Tags: Job, Computer Associates International Inc., Automation, International Data Group, White Paper, Recruitment & Selection, Human Resources, Workforce Management

White papers 2007-11-01

Migration to ATCA: An Open Modular Architecture

This white paper traces the evolution and presents a technical summary of the Advanced Telecommunication Communication Architecture ATCA technology. In addition, it lists the current market trends in ATCA products. The white paper begins with a detailed look at how Compact PCI cPCI evolved over the years until it lead...

Tags: White Paper, Migration, Aricent, Strategy, Management

White papers 2007-02-01

Introduction to ITIL

This paper will introduce people to key concepts and key terms. The White Paper introduces; Service Desk; Incident Management; Problem Management; Change Management; Release Management and Configuration Management. ITIL is a set of processes for IT Service Support and Service Delivery. ITIL is a set of processes for IT Service...

Tags: Serio, White Paper, ITIL, Process Improvement, It Services, Change Management, Quality, Business Operations, Tools & Techniques, Management

White papers 2006-11-29

Pentaho Open Source Business Intelligence Platform: Technical White Paper

Organizations are all looking to increase revenue, lower expenses, and improve profitability by improving efficiency and effectiveness in their business processes and overall performance. Business Intelligence BI software vendors claim that they have the technology that can provide this improvement. Vendors concentrate on selling products or tools that can be...

Tags: White Paper, Pentaho, Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management

White papers 2005-07-08

MAS 90 and MAS 200 Technology White Paper

This white paper discusses the capabilities of MAS 90 and MAS 200 technology, addressing the vast majority of business management system requirements, from small to mid-market businesses in virtually any industry. In discussing the technology, this white paper focuses on the advanced personalization and customization capabilities of MAS 90 and...

Tags: Business Management, White Paper, Sage Software, Strategy, Management

White papers 2005-03-01

White Paper - Insights Into Business Planning

This white paper takes a very practical view of the task of preparing a business plan. It is based on the results of a survey, which explores the processes and difficulties associated with the compilation of a plan. Invest-Tech develops and sells a range of financial planning packages - Exl-Plan...

Tags: Business Planning, White Paper, Invest-Tech, Operational Planning, Financial Planning, Financial Accounting, Business Operations, Finance

White papers

Additional Resources

Support Strategies: Customer Experience Management

Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering value. That makes the support center an extremely strategic contact point. This smith+co white paper explores the importance...

Tags: Strategy, Customer Experience

White papers 2009-11-06

Jacknife 1.2.6 (Mac)

Jacknife is versatile enterprise software for businesses and organizations. It includes several specific types of programs and you may choose which to use simply by selecting a program type in settings. Jacknife Studio is ideal for studios of all kinds, including dance, gymnastics, and karate studios. It...

Tags: Apple Macintosh, Roster, Health Care, Jacknife, Jacknife Studio, Jacknife Medical, Insurance, Financial Planning, Vertical Industries, Document Management, Benefits, Healthcare, Business Operations, Corporate Insurance, Finance, Enterprise Software, Software, Managerial Accounting, Human Resources

Software downloads 2009-11-06

myTexts snow 1.1 (Mac)

myTexts snow... No distraction. Just text. Pure creativity. White background. my Texts is 'Featured Download' at apple.com This is a special version for eye-impacted persons, people with a need for a white paper to be creative etc. Less is more, as Mies van der Rohe would say. This is not...

Tags: Apple Macintosh, Background, MOApp Software Manufactory, myTexts, Backups, Desktops, Hardware

Software downloads 2009-11-02

Trick or Treat: Five spooky gadgets and accessories for Halloween

If orange isn't your favorite color, there are plenty of other quirky, spooky ways to spruce up your gadget collection this Halloween. Here are five gadgets and accessories that would otherwise be considered odd, if it weren't time to celebrate All Hallows' Eve. ...

Tags: Speaker, Accessory, Skull, USB Flash Drive, USB, Rachel King

Blog posts 2009-10-30

Jacknife 1.2.2 (Windows)

Jacknife is versatile enterprise software for businesses and organizations. It includes several specific types of programs and you may choose which to use simply by selecting a program type in settings. Jacknife Studio is ideal for studios of all kinds, including dance, gymnastics, and karate studios. It includes classes, registrations,...

Tags: Roster, Health Care, Microsoft Windows, Jacknife, Jacknife Studio, Jacknife Medical, Insurance, Financial Planning, Vertical Industries, Document Management, Benefits, Healthcare, Business Operations, Corporate Insurance, Finance, Enterprise Software, Software, Managerial Accounting, Human Resources

Software downloads 2009-10-30

Forrester Strategies for Assessing IT Business Satisfaction

If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new Forrester Research white paper explores the importance of assessing IT business satisfaction. It includes best practices...

Tags: Information Technology, Forrester Research Inc., Business Satisfaction, Strategy, Management

White papers 2009-10-29

3 Strategies for Reducing IT Support Costs

As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is not recommended. Now is the time to strategically trim and strengthen for success. This IDC White...

Tags: Information Technology, Citrix Systems Inc., Cost Savings, International Data Corp., Strategy, Management

White papers 2009-10-29

Improving IT service delivery through an integrated approach to software asset management white paper

This white paper describes the challenges of managing software rights in increasingly complex environments and discusses how SAM can make the entire process more efficient. Specifically, it addresses how SAM offerings from IBM can help organizations improve IT service delivery by managing IBM and non-IBM software throughout the asset life...

Tags: Asset, Software, Information Technology, IBM Corp., Asset Management, Tools & Techniques, Operational Planning, Business Operations, Management

White papers 2009-10-28

Carper option in final Senate health bill

opt outdoes that mean a state can decide, whether or not, their citizens can get national health care?"Let the trolling begin in earnest."?I think you meant:"[i]Let those who disagree with me begin posting.[/i]"No......trolling is posting deliberately inflammatory remarks in order to get responses. You've even admitted you're doing that, because...

Tags: Vertical industries, Benefits, HEALTHCARE, Financial Planning, U.S. Senate, health care, insurance, Carper, Lasik

Discussion threads 2009-10-27

ZDNet readers don't care about celebrity endorsements

I agree with the poll. I'm not buying a new camera because Ashton Kutcher is pimping one out, or because Justin Timberlake is doing it in his commercials. I'll buy one based on the features I need. I'd rather see the commercials prop up the features rather than the celebrity.Oh...

Tags: camera, celebrity endorsement, advertisement, ZDNet-reader

Discussion threads 2009-10-27

Which is Greener: Paper or Digital? The Answer May Surprise You

paper is whitewhile digital is carved in green plastic plateso digital is greener.you have nothing better to write about?RE: Which is Greener: Paper or Digital? The Answer May Surprise You"Which is greener, paper or digital". This assumes that all digital users are using an E-reader for reading. Many people...

Tags: PRODUCTIVITY, e-reader, computer

Discussion threads 2009-10-27

The 10 Worst Practices for Technical Support and How to Overcome Them

Most support professionals have seen published best practices for technical support. But often, your service quality, productivity and financial performance are governed more by worst practices: self-inflicted wounds caused by short-term thinking. This white paper explores 10 of the "worst practices" that are common to customer support operations, including how...

Tags: Practice, NTRglobal, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software

White papers 2009-10-23