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- News to know: Bing; Windows; HP; RIM; ZuiTUbe; CD sales; Wimax
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Larry Dignan: Bing gains search share on Yahoo, Google Ed Bott: XP, Vista, or Windows 7: Which OS is...
- Tags: Research In Motion Ltd., Larry Dignan, Richard Koman, Hewlett-Packard Co., CD, Matthew Miller, Adrian Kingsley-Hughes, Sam Diaz, Microsoft Windows 7, Microsoft Windows, Sales Strategy, E-mail, WiMAX, Operating Systems, Software, Sales, Online Communications, Wireless And Mobility
- Blog posts 2009-08-19
- CRM 2009 Forecast: How'd I Do in 2008? Gimme A High Four!
- Usually, when I begin my forecast for the coming year, I like to look at how I did the previous year - which is usually disconcerting to say the least. So, in honor of my first non-intro post for this ZDNET blog, I'm going to be nakedly transparent and show...
- Tags: Social Media, Business, Tool, CRM, Zoho, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2008-11-18
- Next-Gen Loyalty & Procurement System Helps ABS Ramp Up Customer Satisfaction
- Argos Business Solutions ABS, the business division of the GBP 5.9 billion Home Retail Group, helps businesses grow customer loyalty and improve employee morale through rewards programmes. Home Retail Group, a market leader in several categories such as toys, domestic appliances, and furniture, comprises two retail divisions - Argos and...
- Tags: Argos, Customer Satisfaction, Procurement, Asset Based Security, Infosys Technologies Ltd., Homebase, Internet, Purchasing & Procurement, Product Marketing, Investment, Application Servers, Middleware, Business Operations, Marketing, Finance, Enterprise Software, Software
- White papers 2008-09-01
- IBM Sales Center: With Computer Telephony Integration
- This paper discusses how to integrate IBM Sales Center for WebSphere Commerce with a Computer Telephony Integration system that uses Java Telephony Application Programming Interface JTAPI. This technology enables the Sales Center to identify a caller based on their phone number, and access customer-related information. This paper also provides a...
- Tags: Computer Telephony Integration, Computer Telephony, Computer, IBM Corp., Telephony, Sales Strategy, Networking, Sales
- White papers 2007-07-01
- Hanrahan hire shows true Microsoft weakness
- Hanrahan hire shows true Microsoft weaknessI imagine that MS is thinking that they need more "good cops" to counterthe negative image problem from the IP campaigns. But, yes, it is a sign of the times.You just noticed?The Linux lab has been running for some time. Microsoft has been working...
- Tags: Tools & Techniques, Linux Lab, Microsoft Corp., open source, software
- Discussion threads 2007-06-11
- Clear C2, Inc., Chooses IBM Lotus Domino Servers and IBM WebSphere Portal to Enable Its CRM Solution to Mid-Size Companies
- Clear C2, Inc., which offers workflow automation, e-commerce and customer relationship management software, wanted to build a comprehensive middle-market CRM solution to integrate sales, marketing and customer service into one seamless, collaborative operation. Clear C2 deployed IBM Lotus Domino servers and IBM WebSphere Portal modules to develop C2CRM, a browser-based...
- Tags: IBM Lotus Domino Server, IBM WebSphere, CRM Solution, Server, IBM Lotus Domino, IBM Corp., CRM, Customer Relationship Management (CRM), Enterprise Software, Portals, Advertising & Promotion, E-mail Servers, Software, Internet, Marketing
- Case studies 2007-02-01
- Increase Revenues, Raise Customer Satisfaction and Reduce Total Cost of Ownership With IBM Commerce Module for OmniFind Discovery Edition
- IBM Commerce Module for OmniFind Discovery Edition offers online retailers a cost-efficient way to increase revenue through augmented search, navigation and search-based merchandising capabilities. Built as an enhancement to IBM WebSphere Commerce, the solution integrates rapidly and seamlessly with existing WebSphere solutions, drastically reducing implementation cost and time. The solution...
- Tags: Revenue, IBM Omnifind, Customer Satisfaction, TCO, IBM Corp., Application Servers, Roi/Tco, Monitors & Displays, Middleware, Enterprise Software, Software, Finance, Managerial Accounting, Hardware, Components
- White papers 2006-10-01
- Of software ecosystems, symbiosis and co-innovation
- What is a business without a vibrant ecosystem? Barren and destined for oblivion. At least that's how enterprise software companies seem to think based on all the ecosystems some mutually beneficial and others parasitic or amensalist. It's beyond having an efficient supply chain a kind of ecosystem to flatten costs,...
- Tags: OPEN SOURCE, Operating systems, software
- Blog posts 2005-09-28
- Integrating SAP Solutions With IBM WebSphere Products: An Interoperability Survey
- This paper describes how the IBM WebSphere family of products can be used in an SAP environment. It contains a brief survey of WebSphere products, highlighting how each product interoperates with SAP software. This interoperability begins with solid compliance and mutual support of open standards by both WebSphere and the...
- Tags: Interoperability, IBM WebSphere, SAP AG, Survey, IBM Corp., Application Servers, Middleware, Enterprise Software, Software
- White papers 2005-07-06
- Ok, who got the Billion Dollars?
- Ok, who got the Billion Dollars?the lawyersthey always do.It's slippery, but...the compensation of all of the people working on something Linux related on behalf of IBM are probably included. This includes software development, customer support, posting $799 Red Hat on a web site, etc...Here's where more of the money...
- Tags: UNIX, OPEN SOURCE, Operating systems, IBM Corp., Linux
- Discussion threads 2005-06-06
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