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A Framework for Deploying Unified Communications: Using a Repeatable Process for Optimizing Your Technology

Unified communications has been the subject of thousands of press articles, and it is constantly being promoted by vendors and analysts as the next great communications breakthrough that every company must adopt right now in order to remain competitive. However, this rush to unify communications has created a significant amount...

Tags: Unified Communications, Wainhouse Research, Collaboration

White papers 2008-09-01

The Vital Role of Web Conferencing in Small & Medium Enterprises: A Wainhouse Research Quantitative Analysis

Web conferencing as a general-purpose business tool has undergone tremendous growth in adoption and usage over the past few years. While many think of Web conferencing as a large enterprise application, it has in fact shown remarkable attractiveness to small and medium enterprise SME users as well. ...

Tags: Web, Small And Medium Enterprise, Citrix Systems Inc., Quantitative Analysis, Wainhouse Research, Analysis, Web Conferencing, Smb/Sme, Internet

Webcasts 2006-08-29

Additional Resources

Controlling the Cost of Audio Conferencing

The use of audio conferencing continues to grow as organizations of all sizes recognize its many benefits and convenience for conducting internal and external business. Wainhouse Research conducted a series of in-depth interviews to see how organizations view the current and future state of audio conferencing....

Tags: Audioconferencing

Webcasts 2009-08-13

Cut Costs and Increase Productivity with Computer-Based Audio Conferencing

Are audio conferencing costs draining your budget? Have you heard about Voice over IP, and wondered if it might benefit your organization? View this on-demand ZDNet Webcast to hear Alan Greenberg, Senior Analyst for Wainhouse Research, discuss the results of a recent Wainhouse Research survey conducted...

Tags: Audioconferencing, Computer

Webcasts 2009-03-04

Will Cisco and AT&T Go Mano-a-Mano in 2009?

What’s in store in 2009 for Cisco?  Can you say s-e-r-v-i-c-e-s. Just put yourself in John Chambers’ shoes. You’re looking for ways to grow the company, ways that will appeal to you and me even in 2009, the year of cost cutting.  Network...

Tags: Unified Communications, AT&T Corp., Cisco Systems Inc., Chances, Dave Greenfield

Blog posts 2009-01-13

Sametime and OCS Compared

Brent Kelly from Wainhouse Research has done a great job comparing and contrasting Lotus Sametime and Microsoft OCS 2007. The biggest differences? Orientation and support for telephony. I've flushed details on Sametime's Unified Telephony that he wasn't able to cover and I've summarized the slew of functional differences...

Tags: SIP, IBM Lotus SameTime, Unified Communications, Microsoft Corp., PBX, IBM Corp., OCS, Session Initiation Protocol (SIP), Groupware, Telephony, VOIP, Emerging Technologies, Enterprise Software, Software, Networking, Telecommunications, Dave Greenfield

Blog posts 2008-02-13

Virtualizing Sales and Marketing

Many companies have begun to move their outbound marketing programs to the Internet and virtualize their sales activities. The apparent benefits include lower costs and increased sales -- but do they go deeper? Wainhouse Research interviewed a number of companies that have transitioned their sales and marketing...

Tags: Sales Strategy, Web Conferencing, Sales Force Management, Marketing Research, Sales, Internet, Marketing

Webcasts 2007-10-09

The Vital Role of Web Conferencing in Growing Businesses

Web conferencing as a general-purpose business tool has undergone tremendous growth in adoption and usage over the past few years. While many think of Web conferencing as a large enterprise application, in fact it has shown remarkable attractiveness to growing businesses of all sizes. Citrix Online,...

Tags: Web, Citrix Systems Inc., Web Conferencing, Channel Management, Internet, Marketing

White papers 2006-07-01