vonage uk

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Vonage makes two smart customer service moves-oops, sorry, that's Vonage UK

Vonage UK has made two announcements this week that seems to indicate someone over there is on the ball with regard to customer service. First, Dan Connor announces in his independently owned and run Vonage Forum's Digest that: Vonage UK and inQ...

Tags: Customer, Customer Relationship Management (CRM), Customer Service, Enterprise Software, Marketing, Product Marketing, Russell Shaw, Skype Technologies S.A., Software, Vonage Holdings Corp., Vonage UK

Blog posts 2007-11-28

Additional Resources

A Net Neutrality Solution: Opinions Wanted

First thoughts"the incumbents fought it tooth and nail"Same thing happened in the last 4 industrial revolutions!I'm broadly in favour of your improvements ... with a few caveats ... and will look at the 2 papers you plugged, sorry referenced ;-)"Users should be concerned that the Internet services they pay for...

Tags: Fiber optics, Net Neutrality, Net Neutrality Solution

Discussion threads 2009-10-26

News to know: FTC, Psystar, Vonage, Apple-Palm, Oracle

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Sam Diaz: FTC targets bloggers for disclosure about perks, freebies Richard Koman: FTC publishes final rules on blogger...

Tags: Larry Dignan, Oracle Corp., Vonage Holdings Corp., Palm Inc., Andrew Nusca, Apple Inc., Psystar, FTC, Data Centers, Microsoft Windows, Microsoft Windows 7, Netbooks, Nettops & MIDs, Smart Phones, Handhelds, Desktops, Storage, Hardware, Data Management, Operating Systems, Software, Consumer Electronics, Personal Technology, Sam Diaz

Blog posts 2009-10-06

$99 iPhones arrive, but they

$99 iPhones arrive, but they90 days?If the initial warranty is 1 year and AT&T defines 'refurbished' as having been returned during the initial 30-day return period, why can't they offer at LEAST 6 months if not the remaining 9?My 16gb refurbs is great!I've got one, actually mine is 16gb. It...

Tags: Apple iPhone, phone

Discussion threads 2009-02-18

Rumor: 3G iPhone to sell for US$199

Rumor: 3G iPhone to sell for US$199But..But Wait...No_Ax Predicted This Wouldn't Happen!!Oh Lordy...THREE predictions to fall?VonageYahoo takeover...Now the IPhone selling 10 million???Man, this is gonna really hurt Don's reputation here.RE: Rumor: 3G iPhone to sell for US$199Will it still be available only on AT & T ???RE: Rumor: 3G iPhone...

Tags: Cellular phones, WIRELESS, US$199, 3G, Apple Inc., Apple iPhone, ATT

Discussion threads 2008-04-29

News to know: Working with Android; XP activation; Google Talk woe; Apple

Notable headlines: Ed Burnette: Getting started with Android Ed Bott: Microsoft to relax XP activation rules with SP3 Mary Jo Foley: There's still a lot of life left in desktop office suite. Microsoft releases CRM 4.0 to manufacturing just under the...

Tags: Google Inc., Google Talk, Hewlett-Packard Co., Microsoft Windows XP, Apple Inc., Microsoft Corp., Data Centers, Knowledge Management, Strategy, Printers, Business Intelligence, Advertising & Promotion, Storage, Hardware, Data Management, Enterprise Software, Software, Management, Peripherals, Marketing, Larry Dignan

Blog posts 2007-12-17

News to know: Gmail flaw; Leopard; DEMO

Notable headlines: Ryan Naraine: Hackers expose holes in Gmail, search appliance. Trojan attack targets top executives. OpenOffice bug hits multiple operating systems. David Morgenstern: User group night: Backup, Leopard and productivity rule. Adrian Kingsley-Hughes: The question is not whether...

Tags: Apple iPhone, Google Gmail, California Institute Of Technology, Sun Microsystems Inc., Microsoft Corp., Flaw, Microsoft Windows, Nanotechnology, E-mail Providers, E-mail, DVD, Consumer Electronics, Operating Systems, Software, Emerging Technologies, Internet, Online Communications, Personal Technology, Home Entertainment, Larry Dignan

Blog posts 2007-09-26

At least three reasons why Vonage subscriber count is flat-lining

At least three reasons why Vonage subscriber count is flat-liningRuss.....troubling???????My god Russ, when you describe a churn increase of .1% as troubling, I fully expect IF on their next report churn decreases .1% you report it as "everyone is in love with Vonage"! GET REAL!!! A tenth of one percent...

Tags: Internet service providers (ISPs), Telecom & Utilities, VOIP, TELECOMMUNICATIONS, Vonage Holdings Corp., phone

Discussion threads 2007-08-10

Vonage: Has the bleeding stopped?

Vonage: Has the bleeding stopped?I Love Vonage!I have been using them for years. It really cut down the money I was wasting on Ameritech. The service I have received from Vonage has been fantastic!The problems they are facing from this lawsuit is just another example of why software...

Tags: Vonage Holdings Corp.

Discussion threads 2007-08-09

Motley Fool: Vonage will "eventually succumb"

Motley Fool: Vonage will "eventually succumb"Really long cableI'm sitting London using my Vonage line on a daily basis. Will Comcast or Time Warner run a really long cable to reach the UK customers? Anyone I include Vonage in this have any idea how many customers Vonage has outside of the...

Tags: VOIP, Telephony, TELECOMMUNICATIONS, Vonage Holdings Corp., Motley Fool

Discussion threads 2007-08-07

voipGauge 1.3 (Windows)

Formally known as VonageGauge, voipGauge for users of Vonage-branded VoIP services (Vonage US, Vonage CA, Vonage UK or Earthlink VoIP). Shows your remaining minutes, number of new voice-mail messages and even pauses your music or PC when you're on the phone. This version is the first release on CNET Download.com....

Tags: Vonage Holdings Corp., Martin Koistinen, Telephony, VOIP, Telecommunications, Microsoft Windows, Networking, Operating Systems, Software

Software downloads 2007-07-06

RIM Botches BlackBerry outage communication

RIM Botches BlackBerry outage communicationSuck upThis type of response is as stupid as those which come from MacNuts when flaws in their beloved POS are pointed out. It's one thing to have an outage. It's another to refuse to talk to your customers about it.BTW, I have NO personal stake...

Tags: Manufacturing, Research In Motion Ltd., outage, RIM BlackBerry

Discussion threads 2007-04-18

Quick Review: Hands on With the Belkin Skype Phone

Quick Review: Hands on With the Belkin Skype PhoneI love SkypeI just signed up for it recently, for the 14.95 unlimited calling, and $38 to get a phone number. That is only $52.95 per year.That is about $4.41 per month. Way cheaper then Comcast and Vonage. However Skype DOES NOT...

Tags: Game players, Cellular phones, Belkin Corp., Skype phone, USD, Microsoft Xbox, Microsoft Xbox 360, phone

Discussion threads 2007-01-19

JAJAH to me: please don't let us be misunderstood

Fellow blogger Alec is right. I dont "get" JAJAH Mobile. As I have posted, I have trouble envisioning a compelling need for this service.Obviously, JAJAH execs would beg to differ. They do feel their service is important.The other day, JAJAH Mobiles Sean OMahony and I had a conversation in which...

Tags: Jajah

Blog posts 2006-10-03

Famed scripter: Comcast lied to my wife about Vonage

WangScript has long had a reputation as a key script for Internet Relay Chat. So it stands to reason that its author "Wang" is certainly no tech newbie.Just today, Slash-dotter kdawson made a post in which fellow Slash-dotter jehnx links to a two-month-old Wang post about what Wang calls lies...

Tags: Comcast Corp., Vonage Holdings Corp.

Blog posts 2006-10-02

Triple-play VoIP services: and their appeal to the risk-averse

Triple-play VoIP services: and their appeal to the risk-averseAll that and ignorance of alternativesI agree with the 'risk-averse' reasoning but I also think there is a lot of ignorance out there on the part of traditional telco customers. We went to VoIP, via Packet8, about two years ago over...

Tags: Telephony, TELECOMMUNICATIONS, Telecom & Utilities, VoIP, phone

Discussion threads 2006-08-23

Why SunRocket's new pay-by-the-year calling plans will fizzle off the launching pad

Why SunRocket's new pay-by-the-year calling plans will fizzle off the launching padBrian is rightThe fact is that for the same feature set actually a subset of the SunRocket features with Verizon I was paying $75 a month once you counted all of the taxes and surcharges. The $199 annual fee...

Tags: INTERNET, Telecom & Utilities, VOIP, TELECOMMUNICATIONS, SunRocket, phone

Discussion threads 2006-07-10

SkypeOut now free in US and Canada

SkypeOut now free in US and CanadaGrand!I wonder if they'll bring this to the UK?Great user-gaining strategy!!!I just last week deleted my Skype software and when asked why... I said that there were more FREE services out there that don't require payment. And now look what they do! ...

Tags: Skype Technologies S.A., Skype Software, SkypeOut

Discussion threads 2006-05-15

Read the fine print: three things you didn't know about your Vonage contract

Read the fine print: three things you didn't know about your Vonage contractVonage Contract - not worth paperHere in the UK much of this would be termed "unfair terms" e.g. it would be considered an unfair clause that you could not take part in a class action law suite.Typical contract...

Tags: Vonage Holdings Corp., fine print

Discussion threads 2006-03-04

Should we mandate open source Internet access?

Should we mandate open source Internet access?So, are you going to pay for it?I mean all that hardware is not going to be free or install itself so are you willing to foot the bill?Or GAWD FORBID are you talking about taxing people even more to pay for it??? If...

Tags: Internet service providers (ISPs), Telephony, Telecom & Utilities, Wi-Fi, open source, British Telecommunications, WiMAX, telecommunications

Discussion threads 2006-01-31