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- Vonage makes two smart customer service moves-oops, sorry, that's Vonage UK
- Vonage UK has made two announcements this week that seems to indicate someone over there is on the ball with regard to customer service. First, Dan Connor announces in his independently owned and run Vonage Forum's Digest that: Vonage UK and inQ...
- Tags: Customer Service, Vonage Holdings Corp., Customer, Skype Technologies S.A., Vonage UK, Dan, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software, Russell Shaw
- Blog posts 2007-11-28
Additional Resources
- UK plans lunar phone network
- The UK is planning mission to put a satellite in orbit around the Moon which could one day enable lunar colonists to use mobile phones to communicate with each other A UK-led mission to put a satellite in orbit around the Moon which could one day enable lunar colonists...
- Tags: Phone, Mission, Phone Network, Orbit, Satellite, British National Space Centre, Network Technology, Networking, moon, NASA, network, communications, Natasha Lomas silicon.com
- News items 2008-12-05
- Python update makes break with past
- Python 3.0 is a major change from the Python 2 series, and the first release that is intentionally backwards-incompatible. Python developers on Wednesday released the final version of Python 3.0, a major reworking of the programming language that is incompatible with the Python 2 series. Python...
- Tags: Python, Python 3.0, Scripting Languages, Programming Languages, Development Tools, Software/Web Development, Web Development, Software Development, YouTube, develpers, Guido van Rossum, Matthew Broersma ZDNet.co.uk
- News items 2008-12-04
- News to know: Adobe; Windows 7; Sun; SOA; Apple
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Mary Jo Foley: A plea to the Windows team: Don't make Windows 7 too Mac-like Microsoft disparages open-source TCO with year-old case study Michael...
- Tags: Apple iPhone, Adobe Systems Inc., Microsoft Windows 7, Antivirus, Sun Microsystems Inc., Yahoo! Inc., Apple Inc., SOA, Service-Oriented Architecture (SOA), Home Entertainment, Microsoft Windows, Sales Strategy, Linux, Web Services, Open Source, Enterprise Software, Software, Personal Technology, Operating Systems, Sales, Larry Dignan
- Blog posts 2008-12-04
- Roadmap: Open source to take over mainstream IT
- Open source-based IT jobs will grow and the cloud will be ubiquitous, as long as the community takes certain steps, according to a roadmap from the Open World Forum. Within the next 12 years, 40 percent of IT jobs will be related to open source, and open-source-based cloud computing...
- Tags: Information Technology, Floss, open source, cloud, Floss Roadmap, Open World Forum, predictions, Peter Judge ZDNet.co.uk
- News items 2008-12-03
- With new competition, T-Mobile slashes G1 prices in UK
- U.K. site PocketLint is reporting that T-Mobile is making dramatic price cuts for its exclusive Android-based G1 smartphone. Though the device only went on sale a month ago in the U.K., T-Mobile is now giving away the phone for free on £30 tariffs, or about $44.30 USD....
- Tags: T-Mobile, U.K., G1, Smart Phones, 3G, Cellular Phones, Handhelds, Sales Force Management, Telecom & Utilities, Consumer Electronics, Personal Technology, Hardware, Sales, Andrew Nusca
- Blog posts 2008-12-03
- Oracle adds data-integrity code to Linux kernel
- The enterprise-software company has collaborated with networking-hardware company Emulex to produce Linux kernel data-integrity code. Oracle has announced that it has contributed data-integrity code to the Linux kernel. The open-source code, which has been accepted into the Linux 2.6.27 kernel, is designed to reduce data corruption...
- Tags: Data Integrity, Oracle Corp., Emulex Corp., Linux, Data Centers, UNIX, Operating Systems, Storage, Software, Hardware, Data Management, Oracle, Emulex, Linux kernel, code, open source, Tom Espiner ZDNet.co.uk
- News items 2008-12-03
- Google adds millions of newspaper pages to their archive
- In September, Google announced plans to scan and index the content of historical newspapers -- that project just got a huge boost with the acquisition of Paper of Record's archives. Paper of Record started off by being the first to index the entire history of the Toronto...
- Tags: Google Inc., Newspaper, Mergers & Acquisitions, Corporate Law, Investment, Finance, Business Operations, Garett Rogers
- Blog posts 2008-12-03
- 40 percent of IT jobs will be in open source, study
- By 2020, the cloud will have taken over, and open source will rule in the cloud - with the result that 40 percent of IT jobs will be related to open source, according to a report. By 2020, the cloud will have taken over, and open source will rule...
- Tags: Job, Information Technology, open source, patents, FLOSS 2020, cloud, Peter Judge ZDNet.co.uk
- News items 2008-12-03
- Microsoft boosts OOXML compatibility
- Documents created using the Office Open XML document format can now be viewed through a simple Firefox plug-in, while OOXML's compatibility with ODF and Apache has also been enhanced. Microsoft on Wednesday announced several incremental enhancements to the compatibility of its Office Open XML document...
- Tags: Microsoft Corp., Office Open XML, OpenDocument Format, OOXML, standards, ISO, OpenDocument, Standard, OpenOffice, David Meyer ZDNet.co.uk
- News items 2008-12-03
- Sage results show impact on SMB market
- Earlier today, Sage, the UK's largest software vendor announced its full year results to 30th September and provided an update on how it sees the market going forward. Both the UK and US markets are the most affected by the economic downturn. In his review, CEO...
- Tags: Revenue, Growth, Health Care, U.K., Small And Medium Business, Sage, Operational Accounting, Vertical Industries, Benefits, Finance, Enterprise Software, Software, Human Resources, Dennis Howlett
- Blog posts 2008-12-03
- CIOs vote on Vista for '09
- Silicon.com's CIO jury ruled unanimously on the question of whether to implement Microsoft Windows Vista in 2009. The latest silicon.com CIO Jury has unanimously voted that they are not ready to invest in Microsoft's latest OS Vista. When asked if they had any plans to implement Vista,...
- Tags: CIO, CIO jury, IT management, Windows Vista, implementation, Julian Goldsmith, silicon.com, Julian Goldsmith, silicon.com
- News items 2008-12-02
- Sage to step into the on-demand ring
- News started leaking late last week that Sage, the UK's largest software company, will release an on-demand accounting application called SageLive aimed at the SMB market. Details are sketchy beyond a blog post by competitor KashFlow but it seems the company is finally getting serious about the on-demand space after...
- Tags: Accounting, On-demand, U.K., Details, Sage 50, Cloud Computing, Smb/Sme, Operational Accounting, Financial Services, Databases, Finance, Enterprise Software, Software, Data Management, Dennis Howlett
- Blog posts 2008-12-02
- Where to next for ERP et al? (part 1, SAP)
- With a Gartner probability of 0.9, I guarantee that what follows is not how things will turn out. At least not exactly. Paul Greenberg's post casting the enterprise CRM runes for 2009 provides the perfect springboard for something I've been thinking about since the middle of the year. Where the...
- Tags: SAP AG, ERP, Leo Apotheker, Paul Greenberg, Paul, Claus Heinrich, Wookey, Sales Strategy, Cloud Computing, Advertising & Promotion, Customer Relationship Management (CRM), Sales Force Management, Strategy, Enterprise Software, Sales, Marketing, Software, Management, Dennis Howlett
- Blog posts 2008-12-02
- IT faces 'dire shortage' of core skills, study
- The skills needed to modernize core IT assets are in short supply, according to latest report from the application-management company The lack of core IT skills is a major impediment to modernizing key IT assets, according to a survey by application-management company Micro Focus. ...
- Tags: Skill, Information Technology, Micro Focus, Survey, Strategy, Marketing Research, Management, Marketing, IT management, jobs, skills, Colin Barker ZDNet.co.uk
- News items 2008-12-02
- Apple hits Psystar with DMCA charges
- Apple hits Psystar with DMCA chargesCan't wait for the iApologistto show up, talking out of the other side of their mouths about how the DMCA is evil except when Apple uses it.Should match their views on patents....But... but... but... Apple doesn't use a TPM DRM chip!!!All the Apple zealots told...
- Tags: Digital media, Apple EULA, intel, Apple Inc., DMCA, Psystar, DMCA charge
- Discussion threads 2008-12-01
- Hi Def Voice: Cool Sounding, But Do You Care?
- Hi Def Voice: Cool Sounding, But Do You Care?We have been suffering so long with poor quality voice, that we are used toit. It almost does not seem like a phone call when the quality is good. But, talking so someone with high quality voice IS really nice. Of course...
- Tags: Telecom & Utilities, phone
- Discussion threads 2008-12-01
- Would you lie to get your project funded?
- 83% of cost/benefit analysis supporting IT proposals is a fiction I was reviewing an academic manuscript, Managing the Realization of Business Benefits from IT Investments (published in (MIS Quarterly Executive, March 2007) by Professors Joe Peppard, John Ward and Elizabeth Daniel, when a footnote really caught my...
- Tags: Information Technology, Benefit, Strategy, Management, Brian Sommer
- Blog posts 2008-12-01
- Survey: CIOs 'out of the loop'
- CIOs are often seen as "glorified IT directors", looking after the day-to-day running of IT systems, instead of being used to align IT with business aims. Chief information officers are "out of the loop", according to a survey carried out by London-based Deloitte and the Cranfield School of Management....
- Tags: CIO, Role, Strategy, Management, IT mangement, survey, IT systems, Tom Espiner ZDNet.co.uk
- News items 2008-12-01
- Who gains from Microsoft's free Morro antivirus?
- Microsoft is dropping its subscription-based antivirus software in favor of a free package, code-named 'Morro'. ScanSafe Internet-security expert Mary Landesman investigates Microsoft's motives. Commentary--Microsoft is to replace its paid-for antivirus product with a free one, citing an altruistic desire to spread protection around the world. But many are less...
- Tags: Software, Brazil, China, India, Microsoft Corp., Infection Rate, Internet, Viruses And Worms, Security, Morro, Microsoft, Mary Landesman, antivirus, free, OneCare, ScanSafe, Special from ZDNet UK, Mary Landesman, ScanSafe, Special from ZDNet UK
- News items 2008-12-01
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