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	<title><![CDATA[voip-news Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/voip-news.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to voip-news]]></description>
	<s:counts start="0" returned="15" found="15" />
	<language>en-us</language>
	<item>
		<title><![CDATA[VoIP-News Telephony Providers Comparison Guide]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=388406]]></link>
		<description><![CDATA[Compare the Top 7 Telephony providers. See which vendors deliver.  And which ones don't!  This Comparison Guide lines up the key vendors in the market and compares the most important factors in purchasing telephony products and services companies of all sizes.  Download Now!     ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 08 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
	</item>
	<item>
		<title><![CDATA[Enterprise IP PBX Buyers Guide: Features and Services That Matter]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=314496]]></link>
		<description><![CDATA[This FREE checklist is the perfect to-do list for IT and Operations to accurately evaluate and plan a UC Unified Communications implementation across the enterprise.    You'll catch malicious errors before you start your rollout with this crucial checklist.Your new UC system will be integrated without a hitch,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 12 Feb 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/ip.html"><![CDATA[IP]]></category>
		<category domain="http://updates.zdnet.com/tags/uc.html"><![CDATA[UC]]></category>
		<category domain="http://updates.zdnet.com/tags/benefits.html"><![CDATA[Benefits]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
	</item>
	<item>
		<title><![CDATA[Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=314497]]></link>
		<description><![CDATA[This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality.    The Enterprise IP PBX market is rapidly changing to keep pace with the rapid technological and business...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 12 Feb 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/nortel+networks+corp..html"><![CDATA[Nortel Networks Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/ip.html"><![CDATA[IP]]></category>
		<category domain="http://updates.zdnet.com/tags/pbx.html"><![CDATA[PBX]]></category>
		<category domain="http://updates.zdnet.com/tags/cisco+systems+inc..html"><![CDATA[Cisco Systems Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/avaya+inc..html"><![CDATA[Avaya Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AV</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CSCO</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">NT</category>
		<category domain="tickers">AV,CSCO,NT</category>
	</item>
	<item>
		<title><![CDATA[Compare Top Hosted VoIP Phone Systems From Vendors like Aptela, Packet8 and Covad]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=339493]]></link>
		<description><![CDATA[Research the leading hosted PBX systems from major vendors and compare the features and services that are important to you.    A new phone system is a critical element of your business. You can't afford to make a mistake but you also know that you need to have...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 12 Feb 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/covad+communications+group+inc..html"><![CDATA[Covad Communications Group Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/packet8.html"><![CDATA[Packet8]]></category>
		<category domain="http://updates.zdnet.com/tags/pbx.html"><![CDATA[PBX]]></category>
		<category domain="http://updates.zdnet.com/tags/voip+phone.html"><![CDATA[VoIP Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/phone+system.html"><![CDATA[Phone System]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DVW</category>
		<category domain="tickers">DVW</category>
	</item>
	<item>
		<title><![CDATA[Hosted IP PBX Buyer's Guide]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=339491]]></link>
		<description><![CDATA[Learn what an IP PBX system can do for you and better understand what issues you should consider during the decision-making process.   ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 21 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/ip.html"><![CDATA[IP]]></category>
		<category domain="http://updates.zdnet.com/tags/pbx.html"><![CDATA[PBX]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/network+technology.html"><![CDATA[Network Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
	</item>
	<item>
		<title><![CDATA[Call-Center Comparison Guide]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=338868]]></link>
		<description><![CDATA[Compare these VoIP call-center vendors to find the best one for your business.  So, you know that a VoIP call-center enhances customer service and, in return, helps attract and retain customers. But which VoIP call-center vendor do you choose for your specific needs? This Comparison Guide evaluates major vendors...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 10 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VoIP]]></category>
		<category domain="http://updates.zdnet.com/tags/call-center.html"><![CDATA[Call-center]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
	</item>
	<item>
		<title><![CDATA[Call-Center Buyer's Guide]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=338867]]></link>
		<description><![CDATA[Use this Buyer's Guide to select the call-center solution that's a perfect fit for your business.     Implementing the right call-center solution is a key factor in keeping your customers happy, as it is often their first line of contact with your company's sales or support agents....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 20 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/call-center.html"><![CDATA[Call-center]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[VoIP-News Office IP Phone Hardware Buyers Guide]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=388408]]></link>
		<description><![CDATA[Considering upgrading or replacing your telephone hardware throughout your company?  Get the FREE industry-leading step-by-step guide that gives you a 'game plan' on how to select the hardware that best suits your telephony network and budget.     ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 07 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/games.html"><![CDATA[Games]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
	</item>
	<item>
		<title><![CDATA[Premise IP-PBX Checklist]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=314498]]></link>
		<description><![CDATA[This informative research paper will help you understand the crucial questions and the information you need to understand before you buy.    Before you sign on the dotted line with a hosted IP PBX provider, you must understand the terms and length of the contract you will be...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 25 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/worker.html"><![CDATA[Worker]]></category>
	</item>
	<item>
		<title><![CDATA[VoIP-News Office IP Phone Hardware Features Checklist]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=388409]]></link>
		<description><![CDATA[Do you have all the latest features and functionality available to your office phone system?  Check out the top-rated, must-have features for your office phone system in this FREE IP Phone Features Checklist. Download Now!     ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 16 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
	</item>
	<item>
		<title><![CDATA[Hosted VoIP/PBX - Ten Questions You Should be Asking Your Vendors]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=388404]]></link>
		<description><![CDATA[This information-packed comparison guide compares the six leading Web conferencing solution providers. Quickly see how they compare with one another on features, pricing and more to make the best purchasing decision.    This comprehensive guide lines up vendors side-by-side so you see exactly how they differ. Compare features...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 10 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/pbx.html"><![CDATA[PBX]]></category>
		<category domain="http://updates.zdnet.com/tags/pricing+strategy.html"><![CDATA[Pricing Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/pricing.html"><![CDATA[Pricing]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/web+conferencing.html"><![CDATA[Web Conferencing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
	</item>
	<item>
		<title><![CDATA[Reliable Business Phone Systems That Cut Your Bill by Up to 60%]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=388405]]></link>
		<description><![CDATA[Considering a new or upgraded phone system for your business? Download your Phone System Buyer's Guide to get a step-by-step 'game plan' on the most cost-effective and feature-rich phone system for you and your employees.  You'll also learn how to:     Enhance business productivity  Define...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 17 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
	</item>
	<item>
		<title><![CDATA[Tech Insider's Guide: Managing VoIP Rollouts]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=388407]]></link>
		<description><![CDATA[As you introduce VoIP into your company's architecture, download the FREE Insider's Guide for IT professionals on tips and tricks to managing the deployment and rollout of your new telephony solution.  Find out what key milestones you should be aware of. Download and learn more now!   ...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 26 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+insider.html"><![CDATA[Tech Insider]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
	</item>
	<item>
		<title><![CDATA[Alternative Business VoIP Systems - Hosted vs. IP PBX]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=388402]]></link>
		<description><![CDATA[IP PBX Premise-Based or Hosted System?  When considering an imminent transition from either Centrex service or a Key system / PBX product to a state-of-the-art Hosted IP or IP PBX telephony solution for your company, download this FREE in-depth guide to get the full scope of:   ...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 08 Sep 2004 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/ip.html"><![CDATA[IP]]></category>
		<category domain="http://updates.zdnet.com/tags/pbx.html"><![CDATA[PBX]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
	</item>
	<item>
		<title><![CDATA[Which System Delivers? Centrex vs Hosted PBX vs IP PBX]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=388403]]></link>
		<description><![CDATA[Compare the alternatives to an IP telephony system for your business.  This independent study takes a close look at companies who have deployed Hosted PBX versus a centralized approach against IP PBX.  See which solution is best for your company.      ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 10 Dec 2003 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/voip-news.html"><![CDATA[VoIP-News]]></category>
		<category domain="http://updates.zdnet.com/tags/ip.html"><![CDATA[IP]]></category>
		<category domain="http://updates.zdnet.com/tags/pbx.html"><![CDATA[PBX]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/network+technology.html"><![CDATA[Network Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
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