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- ZDNet Author Biography
Russell Shaw passed away in March 2008. He was an enterprise computing journalist, analyst and author based in Portland, Oregon. A specialist in open source architectures and strategies, Microsoft applications, wireless networking, and multimedia content creation, Russell covered these fields regularly for several IT, business and consumer publications, including Investor's...- more about Russell Shaw »
ZDNet Resources
- VoIP on way to UK Sony PSP
- Some of the UK's estimated 8 million Sony PlayStation Portable PSP handhelds will soon support wireless Internet connection voice and video calls.These calls will be facilitated by a soon-to-be released microphone and camera for these devices.Initially at least, these calls will be limited to other PSP owners as well as...
- Tags: trends
- Blog posts 2007-05-23
- Poll: did you "VoIP" your Mom on Mother's Day?
- Yesterday was Mothers Day in the United States.Mothers Day is the heaviest calling day of the year.Since we write a lot about VoIP around here, I thought Id ask:, if you have VoIP or even a voice-capable solution through your IM program, did you use it to call your Mom?[poll=69]
- Tags: General, trends
- Blog posts 2007-05-14
- Report: triple-play cable VoIP slowing growth of IM-based VoIP
- To me, the most interesting part of research firm In-Stats newly published findings that more than 10 million U.S. homes now have at least one active VoIP user is not that round number.Its the fact that the growth in VoIP subscriptions from cable companies- many of which offer these...
- Tags: yahoo, trends, General, AOL
- Blog posts 2007-04-02
- "Huh, Wah?" alert: High-Def VoIP
- The VoIP Girl kicks off a rapidly morphing discussion about HD VoIP. "HD," as in High-Def.""Is HD VOIP something that consumers should consider when choosing a VOIP service, or is it more marketing lingo to work through?," she writes. "As I understand it, HD, high definition, or wideband VOIP refers...
- Tags: General, KHz, Research, trends, VoIP
- Blog posts 2007-02-05
- Are VCs not sensitive enough to VoIP app marketing needs?
- Interesting thought piece from fellow VoIP blogger Andy Abramson about what he sees as a lack of sensitivity on the part of venture capitalists toward the specific resources needed to market of products and services they are evaluating for possible investments in.That concept seems to be especially sticking in Andys...
- Tags: Andy, Case Studies, General, trends
- Blog posts 2007-02-05
- CES panelists: these are three transcending steps for VoWiFi handsets
- Earlier today, panelists at a CES session entitled "New Communication Tech: From VoIP to VoWiFi and Beyond" waved in on key advances that will push lots of VoIP users from beyond their PC to mobile environments.Three advances: VoIP handsets pre-bundled with cellphone-like functionalities such as cameras, video playback and even...
- Tags: General, trends, WiMAX, WiFi, CES 2007, handset, VoIP
- Blog posts 2007-01-09
Additional Resources
- CRM 2009 - Part 2.1 - Can't Believe I Forgot These
- I forgot to write in two of my forecast segments yesterday. I think for the purposes of blaming something else, I'll blame my car accident last August for the memory loss. I have to say that because I don't think I can use the term I want to about what happened...
- Tags: Customer, Tool, CRM, Productivity, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2008-12-05
- Four obstacles to implementing VoIP [video]
- Voice over IP is growing in popularity because companies are attracted to its potential for saving money on long distance and international calls. Still, fewer than half of all businesses are using VoIP because of a few drawbacks. This episode of Sanity Savers for IT Executives discusses the biggest obstacles...
- Tags: Video, Telephony, VOIP, Telecommunications, Networking, Larry Dignan
- Blog posts 2008-12-05
- News to know: Layoffs at AT&T, Adobe, Real; AMD warns; $99 iPhone
- Larry Dignan: AT&T cuts 12,000 jobs, will cut capital spending Jason D. O'Grady: Adobe lays off 600; skips Macworld Expo Sam Diaz: Next up for layoffs: Real Adrian Kingsley-Hughes: AMD warns of 25% drop in Q4 sales Larry Dignan: AMD:...
- Tags: Apple iPhone, Adobe Systems Inc., Layoff, Larry Dignan, AT&T Corp., Health Care, Advanced Micro Devices Inc., Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Sam Diaz
- Blog posts 2008-12-05
- CRM 2009 Forecast - Part 2 - Sticking My Hands Out To Be Slapped
- Last week at this time I was throwing my neck out there forecasting some of CRM's moves in 2009 - and no one chopped it off, thank goodness. So, now, in the same spirit, I'm going to do part 2 of three and stick my hands out to be slapped...
- Tags: Salesforce.com Inc., Software-as-a-service, PaaS, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Software As A Service (SaaS), Cloud Computing, Enterprise Software, Marketing, Software, Emerging Technologies, Paul Greenberg
- Blog posts 2008-12-04
- The emerging case for open business methods
- The Internet has been the genesis of countless useful business innovations over the last several decades. These include a globally unified e-mail network, the advent of search engines, the rise of rich user experiences and SaaS, and most recently cloud computing to name but a few. But perhaps...
- Tags: Network, Industry, Business, Business Strategy, Business Method, Reasons Organization, Dave Bort, Internet, Strategy, Open Source, Management, Dion Hinchcliffe
- Blog posts 2008-12-04
- Turn your iPod touch into a VoIP phone with Truphone
- I've talked about the Truphone VoIP solution here on this blog a couple of times in the past and have had it on my iPhone for several months. Now that my ZDNet Smartphones & Cell Phones blog focuses on phones you may be asking why I am posting about a...
- Tags: Apple iPhone, Phone, Apple iPod, Apple iPod Touch, VoIP Phone, Fring, Digital Music, Telephony, Digital Media, Telecom & Utilities, VOIP, Telecommunications, Personal Technology, Networking, Consumer Electronics, Matthew Miller
- Blog posts 2008-12-04
- iPod touch gets VoIP, steals some iPhone thunder
- The 'funnest' iPod ever has kicked it up a notch. Bam! Thanks to a microphone adapter and some free software called Truphone, the second-generation iPod touch is now capable of courting consumers as a VoIP mobile phone, in the most literal of senses (just...
- Tags: Apple iPhone, VoIP, Apple iPod, Call, Apple iPod Touch, Truphone, Truphone Application, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Andrew Nusca
- Blog posts 2008-12-04
- IPod shortage for the holidays?
- Now now. There's no need to panic. And we certainly don't want any shopping mall stampedes. But, just between us, word is that there may be a shortage of iPods this holiday season - not that anyone out there is trying to fuel a buying frenzy to ensure that little...
- Tags: Apple iPod, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Sam Diaz
- Blog posts 2008-12-03
- Tech CEOs: Will they step up in a downturn?
- Technology CEOs worth their paychecks are going to use this economic downturn to revamp business models and position for the so-called post recession era. It sounds rather obvious, but why don't all CEOs follow this playbook? We've heard the mantra repeatedly: Reload in a downturn. And a...
- Tags: Technology Company, Information Technology, CEO, Forrester Research Inc., Strategy, Social Networking, Management, Online Communications, Marketing, Advertising & Promotion, Larry Dignan
- Blog posts 2008-12-02
- Webcast: The Future of Marketing: Being Remarkable and the Meatball Sundae
- Combining two good things does not automatically make one great thing. Case in point: a meatball sundae - Seth Godin's perfect illustration of what you get when your marketing strategy doesn't fit with your product offering. Join this live BNET Webcast, moderated by James Hilliard and featuring...
- Tags: Webcast, Marketing Research, Marketing
- Webcasts 2008-12-02
- Hi Def Voice: Cool Sounding, But Do You Care?
- Who doesn't hate a bad phone connection, but just how bad does a connection have to be before you're willing to pay for a really good one? That's the question telephony vendors are wondering, as they deliver hi-def...
- Tags: Phone, Voice, Codec, Voice Channel, Telecom & Utilities, Dave Greenfield
- Blog posts 2008-12-01
- Apple, Mozilla gain ground on Microsoft for Web traffic
- Apple, Mozilla gain ground on Microsoft for Web trafficOther figures of note...Windows XP 66.31% Windows Vista 20.45% MacIntel 6.51% Mac OS 2.35% Windows 2000 1.56% Linux 0.83% Windows NT 0.77% Nice to put things in perspective, eh? :)Interesting that Windows is slowly losing market share.If that keeps up, Windows could...
- Tags: Operating systems, Desktops, Microsoft Windows, Microsoft Corp., Apple Inc., Web Traffic, Mozilla Corp., PC
- Discussion threads 2008-12-01
- Apple, Mozilla gain ground on Microsoft for Web traffic
- When it comes to surfing the Web, a growing number of people used Macs, instead of a Windows computer, as well as browsers other than Microsoft's Internet Explorer in the month of November. According to a survey by NetApplications reported on Fortune's Apple 2.0 blog, the number...
- Tags: Web, Apple Inc., Microsoft Corp., Web Browser, Mozilla Corp., NetApplications, Web Browsers, Internet, Sam Diaz
- Blog posts 2008-12-01
- Clearwire-Sprint make it official, pave way for WiMax rollout
- Clearwire-Sprint make it official, pave way for WiMax rolloutWhere's rogerramjet? This is the wireless steamroller.. its coming!I hope they can finally kill the two phone networks in this country and use one medium that will allow me to use any provider i want. Sorta like long distance.VOIP wont...
- Tags: Wi-Fi, WIRELESS, Telecom & Utilities, Clearwire Corp., WiMAX, Sprint Communications
- Discussion threads 2008-12-01
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