voicexml

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Voicent VoiceXML Gateway 6.0.1 (Windows)

VoiceXML Gateway VOIP PSTN TAPI development API for interactive telephony application. High level development platform based on W3C VoiceXML. Supports text-to-speech, voice recognition, DTMF tones for both inbound, and outbound apps. Works with VOIP through Skype, and voice modem. API , SDK, tutorial, and sample code available online. This version...

Tags: Gateway Inc., Telephony, API, Microsoft Windows, VoiceXML, Voicent Communications, Telecommunications, VOIP, Telecom & Utilities, Networking

Software downloads 2008-04-21

Envox Communications Development Platform 6.3 (Windows)

Envox 6 is an open, standards-based platform with integrated application development and management components that significantly reduce the time, cost, and complexity of creating voice solutions. A true multi-modal platform, Envox empowers developers to create a wide range of voice solutions, such as IVR, by combining sophisticated call control functions...

Tags: Microsoft Windows, VoiceXML, Envox Worldwide, Envox 6, Voice Solution, Interactive Voice Response (IVR), Telecommunications, Telephony, VOIP, Quality, Networking, Business Operations

Software downloads 2006-07-26

Examine the technology behind the W3C VoiceXML standard and get ahead of the curve

Voice applications have yet to become a common interface for users, yet work continues on the establishment of an international standard called VoiceXML. This download explores the current VoiceXML standard as developed by the W3C and discusses where the standard is likely to go in the future. The download includes...

Tags: W3C, VoiceXML, Telecommunications

Download resources 2006-06-21

A tutorial on Call Control XML (CCXML) and voice browser call control

In this document, we will look at some of VoiceXML's capabilities and limitations, as well as details on how VoiceXML and CCXML can be integrated within an application. Call Control XML CCXML is designed to provide telephony call control support for dialog systems, such as VoiceXML It...

Tags: TechRepublic Inc., Telephony, XML, VoiceXML, Web Browser, CCXML 1.0 Specification, Telecommunications, VOIP, Telecom & Utilities, Networking

Download resources 2006-04-04

State Chart XML: State machine notation and voice application development

This document performs an overview of the SCXML development effort, looks at SCXML notation in more detail, and explores Harel State Tables notation logic and its reflection in SCXML. State Chart XML SCXML is a candidate for the control language within VoiceXML 3.0 (currently under development by...

Tags: TechRepublic Inc., Application Development, Notation, XML, VoiceXML, SCXML, Telecommunications

Download resources 2006-03-29

VoiceXML Application Development Life Cycle: Building Usable Voice User Interfaces

The Web has revolutionized how people communicate and share information. Businesses deploy millions of Web services to consumers with Internet access. Internet and telephony used to be two separate technologies requiring a specialized telecom expert to build applications accessible over the phone. VoiceXML bridges the gap; it leverages the existing...

Tags: Web, Hewlett-Packard Co., Web Application, VoiceXML, Telecommunications, Cloud Computing, Channel Management, Marketing

White papers 2004-10-04

MSDN Webcast: Introducing Communications Server 2007 Speech Server (Part 1 of 4): Speech Server Overview (Level 100)

This webcast discusses how Microsoft Office Communications Server 2007 Speech Server has evolved from Microsoft Speech Server 2004. It looks at some of the features of Communications Server 2007 Speech Server and provides an overview of what the product can and cannot do. Learn more about the different development methodologies,...

Tags: Microsoft Developer Network, Webcast, Communications Server, Server, Microsoft Corp., VoiceXML, Interactive Voice Response (IVR), Telecommunications

Webcasts

Additional Resources

Kainos Case Study: eircom Voice Recognition (e-VR)

eircom is Ireland's leading provider of a comprehensive range of advanced voice, data and Internet services. eircom handles in excess of 130,000 inbound calls to its service centres each week. eircom wanted to place a greater emphasis on the quality of their customer service, while at the same time position...

Tags: Customer Service, Voice Recognition, Kainos, Eircom, Speech Recognition, Product Marketing, Customer Relationship Management (CRM), Emerging Technologies, Marketing, Enterprise Software, Software

Case studies 2008-06-05

CIPT2 v6.x/7.x - Implementing Cisco Unified Communications IP Telephony Part 2

View Available Dates and LocationsPrepare to configure a Cisco Unified Communications Manager CUCM solution in a multisite environment in this course. You'll focus on CUCM Release 6.x/7.x, the call routing and signaling component for the Cisco Unified Communications solution. Learn to implement H.323 and Media Gateway Control Protocol MGCP, use...

Tags: Telephony, IP Telephony, Mobility, Cisco Unified Communications System, Cisco Systems Inc., Wireless And Mobility

Training 2008-04-01

XML-Based Multimodal Interaction Framework for Contact Center Applications

This paper considers a way to represent contact center applications as a set of multiple XML documents written in different markups including VoiceXML and CCXML. Applications can comprise a dialog with IVR, call routing and agent scripting functionalities. The paper also considers ways how such applications can be executed in...

Tags: Contact Center, XML, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software

White papers 2007-05-12

The HearSay Non-Visual Web Browser

This paper describes HearSay, a non-visual Web browser, featuring context-directed browsing, a unique and innovative Web accessibility feature, and an extensible VoiceXML dialog interface. The browser provides most of the standard browsing functionalities, including flexible navigation and form-filling. The paper also outlines future work aiming to make the Web more...

Tags: Association For Computing Machinery, Web Browser, Web Browsers, Channel Management, Telecommunications, Internet, Marketing

White papers 2007-05-08

Speechstorm Case Study: Eircom

eircom is Ireland's leading provider of a comprehensive range of advanced voice, data and Internet services. eircom handles in excess of 130,000 inbound calls to its service centres each week. eircom wanted to place a greater emphasis on the quality of their customer service, while at the same time position...

Tags: Customer Service, Speechstorm, Eircom, Speech Recognition, Product Marketing, Customer Relationship Management (CRM), Emerging Technologies, Marketing, Enterprise Software, Software

Case studies 2007-05-08

Microsoft's speech aspirations fulfilled?

Microsoft and Bill Gates have been in pursuit of speech technologies for a long time, and news.com is reporting that it may end up buying Tellme Networks for a pretty price (the company has received $230 million in funding so far and is profitable). Speech input has been the next...

Tags: TELECOMMUNICATIONS, Microsoft Corp., Tellme Networks Inc., speech recognition

Blog posts 2007-03-12

Three voice apps we could really use right now

I wasnt able to get down to ETel down in Burlingame, Cal. last week. But if I had, you most certainly would have found me at the First Ever Telephony Mashup Contest. The Contests goal was to create a voice application that could offer practical...

Tags: General, Research

Blog posts 2007-03-06

Nuance turns text into speech

Nuance turns text into speechLike the price...Acrobat was a nice product.. but way too expensive. Other free tools have also made simeple PDF creation possible. This I think is well worth a look at. text to speach.... even more interesting.MajConvert MP3/WAV to PDF?Hello!Is there a software that can convert recordedspeech...

Tags: Telephony, TELECOMMUNICATIONS, Hello!, Custom Fonts, Nuance, voice recognition, Adobe PDF, PDF Converter Professional Pro, font, custom font, ScanSoft Inc., Adobe Acrobat

Discussion threads 2006-08-21

Looking for peace, love, and harmony - IM style

Looking for peace, love, and harmony - IM styleTrillian & Google TalkTrillian does support the Jabber protocol, and Google Talk, if only in the $25 Pro version. See http://trillian.cc/features/What about Gaim???I have used Gaim to connect to MSN/Yahoo/AOLICQfor a while now.it has a good interface, it is free, and it...

Tags: E-mail providers, Instant messaging, Jabber, Google Inc., Google Gmail, Google Talk, Gmail Chat, Trillian

Discussion threads 2006-06-21

IBM WebSphere Voice Server V5.1.1/V5.1.2 and Avaya Interactive Response V1.3: An Interoperability Guide

This paper is a guide for integrating IBM WebSphere Voice Server V5.1.1/V5.1.2 and Avaya Interactive Response V1.3. The paper considers best practices as applied to Voice User Interface VUI design. A simple voice-enabled application using Avaya Interactive Response and WebSphere Voice Server V5.1.1/V5.1. is implemented and deployed. The paper demonstrates...

Tags: Interoperability, IBM WebSphere, Voice, Server, Avaya Inc., IBM Corp., Application Servers, Middleware, Enterprise Software, Telecommunications, Software

White papers 2005-11-01

Estonians vote online

Estonians vote onlineRemote Voting by PhoneWhile most of the discussion centers on desktop PC-based voting through a browser, there are other options with fewer risks. Most notably, using the household telephone for voting.Using VoiceXML it is possible to construct a more secure remote voting system (see http://vote.nist.gov/ecposstatements/phone_voting_whitepaper.doc).As these technologies...

Tags: Desktops, Estonian

Discussion threads 2005-10-31

OutlookReminder 1.1 (Windows)

Automatic appointment reminder by phone from Microsoft Outlook. A free Outlook add-in that takes advantage the telephony capabilities of Voicent Gateway, a VoiceXML gateway software from Voicent Communications. The alert pop up window from Outlook is useless if you are not in front of your computer. This program solves the...

Tags: Phone, Microsoft Windows, Voicent Communications, OutlookReminder, Microsoft Outlook, Groupware, Microsoft Office, Office Suites, Software, Enterprise Software

Software downloads 2005-05-28

IVR systems get service-oriented

IVR systems get service-orientedvoicexml solutionssee voicexmlsaltgrammars.com for search speech tools and solutions. develop salt apps with voicewebstudio.com and grammars with grammarstudio.comVXML and Service Oriented interfacesWith the introduction of Voice XML, it was only a matter of time before the IVR systems started to catch up with the world of open...

Tags: Interactive Voice Response (IVR), TELECOMMUNICATIONS, IVR system, IVR, VXML

Discussion threads 2005-05-16