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- CRM 2009 - Part 2.1 - Can't Believe I Forgot These
- I forgot to write in two of my forecast segments yesterday. I think for the purposes of blaming something else, I'll blame my car accident last August for the memory loss. I have to say that because I don't think I can use the term I want to about what happened...
- Tags: Customer, Tool, CRM, Productivity, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2008-12-05
- Support.com: We'll kill your crapware for free
- Support.com on Monday will roll out a free service designed to remove crapware from your PC. This public service has a bit of a motive: Support.com--essentially the Jiffy Lube of the PC industry--wants your future business. Here's how this will work: Folks call 1-800-PC-Support or log on...
- Tags: Software, PC, Support.com, Netbooks, Desktops, Tools & Techniques, Hardware, Management, Larry Dignan
- Blog posts 2008-12-05
- Four obstacles to implementing VoIP [video]
- Voice over IP is growing in popularity because companies are attracted to its potential for saving money on long distance and international calls. Still, fewer than half of all businesses are using VoIP because of a few drawbacks. This episode of Sanity Savers for IT Executives discusses the biggest obstacles...
- Tags: Video, Telephony, VOIP, Telecommunications, Networking, Larry Dignan
- Blog posts 2008-12-05
- News to know: Layoffs at AT&T, Adobe, Real; AMD warns; $99 iPhone
- Larry Dignan: AT&T cuts 12,000 jobs, will cut capital spending Jason D. O'Grady: Adobe lays off 600; skips Macworld Expo Sam Diaz: Next up for layoffs: Real Adrian Kingsley-Hughes: AMD warns of 25% drop in Q4 sales Larry Dignan: AMD:...
- Tags: Apple iPhone, Adobe Systems Inc., Layoff, Larry Dignan, AT&T Corp., Health Care, Advanced Micro Devices Inc., Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Sam Diaz
- Blog posts 2008-12-05
- American auto industry low on fuel and popular support
- After today's Senate hearings the Detroit Big Three are nowhere nearer getting any federal aid than they were after their last visit. Whatever you may think of the automakers "plan" to change and become viable, there is no plan in the Senate itself that would lead to a bill that...
- Tags: Car, Automobile Company, Detroit, Industry, Manufacturing, Harry Fuller
- Blog posts 2008-12-04
- With 256-bit encryption, Acrobat 9 passwords still easy to crack
- Following ElcomSoft's claim that despite the 256-bit encryption Acrobat 9 passwords are susceptible to more efficient brute forcing than Acrobat 8 passwords -- a claim that Adobe confirmed citing usability trade-offs and urged users to take advantage of its improved passphrase mechanisms -- ElcomSoft's Dmitry Sklyarov and Vladimir Katalov provide...
- Tags: Adobe Systems Inc., Password, Adobe Acrobat, Encryption, Dancho Danchev
- Blog posts 2008-12-04
- CRM 2009 Forecast - Part 2 - Sticking My Hands Out To Be Slapped
- Last week at this time I was throwing my neck out there forecasting some of CRM's moves in 2009 - and no one chopped it off, thank goodness. So, now, in the same spirit, I'm going to do part 2 of three and stick my hands out to be slapped...
- Tags: Salesforce.com Inc., Software-as-a-service, PaaS, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Software As A Service (SaaS), Cloud Computing, Enterprise Software, Marketing, Software, Emerging Technologies, Paul Greenberg
- Blog posts 2008-12-04
- WebAlive: A Virtual World that Means Business
- The campus with its tapered lawns, water fountains, and post-modern styled buildings, were typical of any professional campus. Only this wasn't just any campus. It was Nortel's virtual online campus in WebAlive, its new virtual world service. I was just given...
- Tags: Virtual World, Nortel Networks Corp., WebAlive, Altadyn, LDAP Integration, Dave Greenfield
- Blog posts 2008-12-04
- Information Agenda: A strategy shift from applications to information
- Stuck between business challenges on the one hand, and information management systems on the other hand which simply limit your ability to respond. IBM's Tom Inman wants an easy way to spread your information across the board. Commentary--As the CIO of a flourishing business, you are happy to report...
- Tags: Information Management, Business, Information, Information Agenda, IL&P, Competency Center, Strategy, Management, customer relations, IBM, application agenda, IT, Tom Inman IBM, Special to ZDNet, Tom Inman IBM Information Management division, Special to ZDNet
- News items 2008-12-04
- The emerging case for open business methods
- The Internet has been the genesis of countless useful business innovations over the last several decades. These include a globally unified e-mail network, the advent of search engines, the rise of rich user experiences and SaaS, and most recently cloud computing to name but a few. But perhaps...
- Tags: Network, Industry, Business, Business Strategy, Business Method, Reasons Organization, Dave Bort, Internet, Strategy, Open Source, Management, Dion Hinchcliffe
- Blog posts 2008-12-04
- Metatomix seeks to bridge divide between structured and unstructured information
- Recently I spoke with Howard Greenblatt, CTO of Semantic Technology company Metatomix. Headquartered in the north-eastern US State of Massachusetts, Metatomix provides a 'Semantic Platform' that; "intelligently connects all of your data in real-time and makes it available to any application, providing a 360° picture...
- Tags: Metatomix Inc., Analysis, Paul Miller
- Blog posts 2008-12-04
- Turn your iPod touch into a VoIP phone with Truphone
- I've talked about the Truphone VoIP solution here on this blog a couple of times in the past and have had it on my iPhone for several months. Now that my ZDNet Smartphones & Cell Phones blog focuses on phones you may be asking why I am posting about a...
- Tags: Apple iPhone, Phone, Apple iPod, Apple iPod Touch, VoIP Phone, Fring, Digital Music, Telephony, Digital Media, Telecom & Utilities, VOIP, Telecommunications, Personal Technology, Networking, Consumer Electronics, Matthew Miller
- Blog posts 2008-12-04
- More rumors: Apple to sell $99 iPhone at Walmart
- Remember not too long ago the rumors that Apple was planning to sell its Jesusphone, er, iPhone, at Walmart and Sam's Club starting Dec. 28? And that, in line with these retailers' missions, it would be at a discount? Well now we might know...
- Tags: Apple iPhone, Wal-Mart Stores Inc., Apple Inc., BoyGeniusReport, Smart Phones, Retail, Cellular Phones, Digital Music, Handhelds, Digital Media, Consumer Electronics, Personal Technology, Hardware, Andrew Nusca
- Blog posts 2008-12-04
- iPod touch gets VoIP, steals some iPhone thunder
- The 'funnest' iPod ever has kicked it up a notch. Bam! Thanks to a microphone adapter and some free software called Truphone, the second-generation iPod touch is now capable of courting consumers as a VoIP mobile phone, in the most literal of senses (just...
- Tags: Apple iPhone, VoIP, Apple iPod, Call, Apple iPod Touch, Truphone, Truphone Application, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Andrew Nusca
- Blog posts 2008-12-04
- i2, JDA call off merger
- JDA and i2 said they are calling off their supply chain wedding plans amid an uncertain economic picture. In August statement, JDA agreed to buy i2 for $346 million, or $14.86 a share, in cash. On Wednesday, i2 shares closed at $7.70. JDA was going to finance...
- Tags: Merger, I2 Technologies Inc., JDA, Supply Chain Management (SCM), Mergers & Acquisitions, Financial Accounting, Enterprise Software, Software, Investment, Finance, Larry Dignan
- Blog posts 2008-12-04
- JavaFX Q&A
- To learn more about the technical aspects of today's launch of JavaFX including its support in NetBeans and Eclipse I spoke in depth with Eric Klein, VP of Java Marketing at Sun, and Octavian Tanase, Senior Director of the Java Platform Group. For a more business oriented perspective see the...
- Tags: Developer, Application, Mobile, Ed, Eric, FX, JavaFX Script, Q., FX Common, Flex, Programming Languages, Java, Software Development, Software/Web Development, Ed Burnette
- Blog posts 2008-12-04
- Holiday Gift Guide 2008: High-end home theater setups
- Economy be damned, you want to upgrade your home theater—and do it right—for the holidays (and/or in anticipation of the Super Bowl). If you have the means to spend more than two grand on a set and the hundreds and hundreds more to round out your setup with primo components,...
- Tags: Plasma, Home Theater, Home Entertainment, Consumer Electronics, Tv & Home Theater, Personal Technology, Sean Portnoy
- Blog posts 2008-12-03
- Save water, save energy, save money, save manpower
- Click to see full image. Remotely directed irrigation controller. Courtesy HydroPoint. Moving water around uses a lot of energy in the United States and many other agricultural nations. A Petaluma, California, firm is selling digital control systems that can save both water and...
- Tags: Courtesy HydroPoint, Weathertrak, Paul Ciandrini, Caindrini, Roi/Tco, Cellular Phones, Finance, Managerial Accounting, Consumer Electronics, Personal Technology, Harry Fuller
- Blog posts 2008-12-03
- Extranet collaboration platforms - coming soon, but many-to-many problem remains
- In our conversations with many information and knowledge management professionals, it's clear that their distributed and multicompany teams need better extranet collaboration tools. And they feel the problem is only getting worse as companies go virtual, global, distributed, outsourced, green, travel-less, and partnered, thus driving the need...
- Tags: Extranet, PBwiki, Thomson Reuters Messaging, Networking, Collaboration, Groupware, Enterprise Software, Software, Ted Schadler
- Blog posts 2008-12-03
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White Papers and Webcasts
The Intel Core i7 microprocessor is built using a new microarchitecture, codenamed Nehalem, that allows chips to handle more data, quicker and more energy efficiently. Go inside Intel labs and meet some of the thousands of Intel engineers who helped design and test the new processor.
