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- Virgin Megastores USA Turns Up the Volume With Unified Communications
- To stay competitive in the constantly shifting entertainment market, Virgin Megastores USA relies on strong communications between its home office in Los Angeles and its stores throughout the country. The company wanted a unified communications environment where employees could easily go from voice to instant message to video conferencing without...
- Tags: Unified Communications, Microsoft Corp., Conference Call, Virgin Megastores, Collaboration
- Case studies 2007-10-01
- IP Network Helps Virgin Megastores Enhance the Retail Experience
- Like other music and entertainment retailers, Virgin Megastores is endeavoring to cope with the decline in music sales across the industry; customers are not purchasing as many CDs and DVDs as previously. As a result the Megastores are challenged to operate as efficiently as possible and to develop new strategies...
- Tags: Network, AT&T Corp., IP, IP Network, Virgin Megastores, Intellectual Property, Network Technology, Networking, Outsourcing, Research & Development, Business Operations, It Operations, Outsourcing & Subcontracting
- Case studies 2007-05-23
Additional Resources
- Entertainment Store Reduces Repair Processing Time by 50 Per Cent
- Virgin Megastores Lebanon is a leading entertainment store specialising in music, film, books, and electronic goods. The company runs its central repair service from its flagship store in Beirut. To help it maintain the highest possible levels of customer service, Virgin Megastores Lebanon decided to replace its manual processes with...
- Tags: Microsoft Corp., Entertainment, Virgin Megastores Lebanon, Advertising & Promotion, Marketing
- Case studies 2007-11-01
- Virgin Retail Saves 8.5 Hours a Week in Each Store With New Stock Solution
- Virgin Retail is a United Kingdom (U.K.) success story. Since the first Virgin record shop opened in 1971, the company has expanded its operations to 105 Virgin Megastores across the U.K. and Ireland. The group, which prides itself on customer service, decided it needed a stock-control solution that would provide...
- Tags: Stock, U.K., Microsoft Corp., Virgin Retail, Web Services, Application Servers, Product Marketing, Customer Relationship Management (CRM), Middleware, Enterprise Software, Software, Marketing
- Case studies 2007-04-01
- Virgin Entertainment Group CIO: Robert Fort
- CIO of Virgin Entertainment Group, Robert Fort says that risk-taking and innovation are at the heart of his company’s culture. Fort is responsible for the switch from analog CD listening stations to digital kiosks in Virgin Megastores where listeners can now browse the entire store inventory online. Fort talks...
- Tags: CIOSessions
- Blog posts 2006-10-10
- Virgin Entertainment Group CIO: Robert Fort
- CIO of Virgin Entertainment Group, Robert Fort says that risk-taking and innovation are at the heart of his company’s culture. Fort is responsible for the switch from analog CD listening stations to digital kiosks in Virgin Megastores where listeners can now browse the entire store inventory online. Fort talks...
- Tags: Virgin Entertainment, CIO, Fort, Strategy, Leadership, Management, Administrator
- Blog posts 2006-10-10
- Virgin Entertainment Group CIO: Robert Fort
- CIO of Virgin Entertainment Group, Robert Fort says that risk-taking and innovation are at the heart of his company's culture. Fort is responsible for the switch from analog CD listening stations to digital kiosks in Virgin Megastores where listeners can now browse the entire store inventory online. Fort talks...
- Tags: Virgin Entertainment, CIO, Fort, Strategy, Leadership, Management, Robert Fort
- Videos 2006-10-10
- Robert Fort, CIO Virgin Entertainment Group
- Dan Farber:Robert thanks for joining me.Robert Fort: Well, thanks for having me.Dan Farber:Virgin is a very large and diverse company based in the U.K., and you’re CIO for Virgin Entertainment Group. What precisely is in that group?Robert Fort:Virgin Entertainment Group is predominantly the Virgin Megastores here in the United States.Dan...
- Tags: Uncategorized
- Blog posts 2006-10-10
- Robert Fort, CIO Virgin Entertainment Group
- Dan Farber: Robert thanks for joining me. Robert Fort: Well, thanks for having me. Dan Farber: Virgin is a very large and diverse company based in the U.K., and you’re CIO for Virgin Entertainment Group. What precisely is in that...
- Tags: Innovation, Virgin Entertainment, Risk, CD, Product, Customer, Kiosk, Sales, Store, Technology, Internet, Leadership, Strategy, Management, Administrator
- Blog posts 2006-10-10
- Will Net music services ever take off?
- Will Net music services ever take off?Will it have an effect on HMV/VIRGIN + other music stores?How have the big music retailing stores such as HMV, Virgin Megastores and others, reacted to this new trend of legal music downloading?
- Tags: music service
- Discussion threads 2005-01-30
- Entertainment Retailer Expects Store Data Analysis to Increase Sales by $1.8 Million
- Virgin Entertainment Group operates Virgin Megastores, one of the largest entertainment media retail specialty chains in the United States. Virgin wanted to increase the effectiveness of its store managers and product buyers by giving them flexible tools to analyze inventory, sales, and store-traffic data. The company considered mainframe-based software, but...
- Tags: Data Analysis, Point-of-sale, Microsoft Corp., Entertainment, Virgin Entertainment Group, Advertising & Promotion, Tools & Techniques, Sales Strategy, Pricing, Business Intelligence, Databases, Marketing, Management, Sales, Enterprise Software, Software, Data Management
- Case studies
- Webcast: Innovating within a Retail Industry Disrupted by the Web
- CIO of Virgin Entertainment Group, Robert Fort says that risk-taking and innovation are at the heart of his company's culture. Fort is responsible for the switch from analog CD listening stations to digital kiosks in Virgin Megastores where listeners can now browse the entire store inventory online. Fort talks with...
- Tags: CIO, Fort, Leadership, Management, Strategy, Web, Webcast
- Webcasts
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