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Four Keys to Choosing Your Next Business Phone System

Choosing the right phone system is among the most mission-critical decisions made by business owners. A phone system will have a large impact on how you communicate with customers, vendors and employees. For a small business owner who only needs a few phone lines, standard telephone service...

Tags: Phone, VendorGuru.com, Phone System, Telecom & Utilities

White papers 2007-08-13

Tips For Cost-Effective Customer Retention Management

Making customers happy is the key to any successful business endeavor. Knowing how to give your customers what they need--when they need it--is another problem altogether. CRM makes it easier to gather information about your customers in a timely manner, giving you the tools you need to respond to their...

Tags: CRM, VendorGuru.com, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

White papers 2007-03-08

The 5 Must-Have Features of a CRM Solution

You're ready to pull the trigger on a CRM solution, but you're not sure you are making the right decision? Sure, it's got all the right bells and whistles, but are these features the ones your business needs most? Each business is different and the features your CRM solution...

Tags: CRM Solution, CRM, VendorGuru.com, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing

White papers 2007-03-02

Top 5 Telephony Solutions Your Business Needs Today

If you're ready to take your business communication to the next level, telephony is worth investigating. Depending on your business needs, your business phone system should offer you a number of features and options that offer you the greatest chance of success. Some of the most sought-after...

Tags: Telephony, VendorGuru.com, Telephony Solution, VOIP, Telecom & Utilities, Telecommunications, Networking

White papers 2007-03-02

Telephony Simplified: Finding the Solution that Fits Your Small Business

Technology makes many processes easier, but that technology is often complicated to understand and master. Telephony is the name for the technologies and equipment used to provide voice communication over distances, specifically by connecting telephones to each other. How telephony is used to improve business is the key to a...

Tags: Telephony, Small Business, VendorGuru.com, Telecom & Utilities, VOIP, Telecommunications, Networking

White papers 2007-02-13

The ABCs of Choosing a CRM System

CRM is a valuable tool, but can be complicated to choose and implement. Is there a secret to choosing and implementing a CRM system for your business? The reality is that choosing a CRM system doesn't have to be a complicated process. There is a way of finding the right...

Tags: CRM System, ABC Inc., CRM, VendorGuru.com, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing

White papers 2007-02-05

Getting the Most From Your Call Center Investment

In response to mounting demands on their call centers, successful companies providing business-to-business sales and services are changing their communication strategies. Where they give incoming calls equal weight, now savvy businesses strategically sift and route clients based on sales metrics, campaigns, relationship history, and agent expertise. Today's telephony delivers these...

Tags: Agent, Call-center, Investment, VendorGuru.com, Sales Strategy, Call Centers, Real Estate, Sales Force Management, Customer Relationship Management (CRM), Sales, It Operations, Business Operations, Enterprise Software, Software

White papers 2007-01-24

CRM Solutions: What A Small Business Should Look For

Small business owners are likely to assume that CRM solutions are mainly for larger companies, but is this an accurate assessment? The reality is that Customer Relationship Management is as beneficial to small and medium businesses as it is to large ones. What should small businesses look for to...

Tags: CRM Solution, Small Business, CRM, VendorGuru.com, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing

White papers 2007-01-04

Taming Telephony: Avoiding Common Mistakes in Choosing a Vendor

Selecting a new business phone system can be a difficult process and a costly one if you don't have all the tools you need to make the right decision. When selecting a new office phone system, there are a number of evaluation techniques you can employ to make an educated...

Tags: Phone, Telephony, VendorGuru.com, Telecom & Utilities, VOIP, Telecommunications, Networking

White papers 2006-12-20