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	<title><![CDATA[vendor relationships Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/vendor+relationships.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to vendor relationships]]></description>
	<s:counts start="0" returned="20" found="21" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Glastnost at SAP]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=281]]></link>
		<description><![CDATA[For many years, SAP was a poster child for the â€œnot invented hereâ€ syndrome. Sure, the company has always been developer-focused, but arrogance in any form is unpleasant. Recently, Iâ€™ve heard stories about a new openness at SAP, so I read this post from fellow Enterprise Irregular, Thomas Otter, with...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 27 Jul 2007 13:11:41 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
	</item>
	<item>
		<title><![CDATA[Keeping SAP and Oracle Honest?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=177]]></link>
		<description><![CDATA[From an interview in Computerworld with Harry Debes, CEO of Lawson Software: Some SAP and Oracle accounts acquired Lawson for some of their divisions simply because they don&rsquo;t want the incumbent vendor to dictate the future terms of business to them and for them to have all their apples in...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 23 Jul 2007 16:50:21 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
	</item>
	<item>
		<title><![CDATA[Hourly Projects and the Cult of Doom]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=170]]></link>
		<description><![CDATA[Recently, I was party to a discussion on the topic of hourly contracts in enterprise software services. Here is my take:Open-ended, hourly projects often balloon in size and scope, precisely because there is little incentive to control costs. In this scenario, the services provider can maximize billable hours, while the...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 18 Jul 2007 11:18:05 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
	</item>
	<item>
		<title><![CDATA["Independence and Objectivity are a Lot Like Virginity"]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=164]]></link>
		<description><![CDATA[Brian Sommer always posts thoughtful, insightful articles on his Services Safari blog, and today is no exception. His piece entitled, Which Consultants are a Waste of Money, really gets to the heart of the matter. Heres an abbreviated version of Brians guidelines to help you evaluate your own consultants. See...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 12 Jul 2007 17:56:08 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/consulting.html"><![CDATA[Consulting]]></category>
	</item>
	<item>
		<title><![CDATA[SAP Falls Off BusinessWeek 100 IT List]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=149]]></link>
		<description><![CDATA[SAP has fallen off the BusinessWeek list of top 100 IT companies. From the article, here is the explanation why SAP was removed:SAPA new line of software from SAP will let customers tap  into programs on an SAP [NYSE:SAP] server and use SAP functions without installing and  maintaining...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 25 Jun 2007 14:23:23 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
	</item>
	<item>
		<title><![CDATA[Four Questions for Selecting Mission-Critical Software]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=148]]></link>
		<description><![CDATA[The Evolving Excellence blog has a strongly-worded article against implementing SAP at a particular company with $5M in annual revenue. The argument basically says that a simpler, less expensive, system would work just as well for a business of that relatively small size. While the truth of this perspective is...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 25 Jun 2007 02:15:17 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/project+strategy.html"><![CDATA[Project strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/implementation.html"><![CDATA[Implementation]]></category>
	</item>
	<item>
		<title><![CDATA[Avoiding Failure with SaaS]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=133]]></link>
		<description><![CDATA[CIO Update describes the growing trend toward software as a service SaaS products. The artcle argues that SaaS implementations are less expensive and failure-prone than traditional enterprise software deployments:   Before Salesforce.com rolled out its first services in 2001, companies that  wanted to keep track of sales leads...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 14 Jun 2007 18:26:51 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
	</item>
	<item>
		<title><![CDATA[Vendor Integrity]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=275]]></link>
		<description><![CDATA[Dennis Howlett raises some questions to be used when evaluating lawyers and accountants. Similar guidelines could be applied when hiring consultants on IT projects.How messy is your lawyerâ€™s desk? When they bill you for thirty minutes of â€œfile review,â€ how much of that time was spent looking for your file?When...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 03 Jan 2007 19:39:23 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
	</item>
	<item>
		<title><![CDATA[Greed, Arrogance, Inexperience, and Stupidity]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=269]]></link>
		<description><![CDATA[Greed, arrogance, inexperience, and stupidity are the essential quartet driving many IT project failures. Bring this set of factors together, and failure is practically inevitable. All too often, vendors and customers angle to get as much as possible out of each other, ignoring the fact that fairness and mutual respect...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 21 Dec 2006 22:26:24 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/project+failures.html"><![CDATA[Project failures]]></category>
	</item>
	<item>
		<title><![CDATA[Failing Before Starting]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=268]]></link>
		<description><![CDATA[Problems on many IT project failures can be traced back before the project even started. For example, weve all seen poorly-designed projects, that should never have seen the light of day. Whether for political reasons, short-sighted management, or plain old hubris, some IT projects are simply stupid to undertake. They...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 21 Dec 2006 17:06:24 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/cio+issues.html"><![CDATA[CIO issues]]></category>
	</item>
	<item>
		<title><![CDATA[Sleaze Pretending to be Innovation]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=262]]></link>
		<description><![CDATA[I write this blog and see lots of weird stories, many of which I find hard to believe. Todayâ€™s topic is a good example, and deals with manipulative behavior justified in the name of innovation.We all know that innovation involves accepting some level of calculated and anticipated risk. Sometimes, however,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 02 Nov 2006 16:09:50 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/it+issues.html"><![CDATA[IT issues]]></category>
	</item>
	<item>
		<title><![CDATA[Packaged Services in ERP]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=260]]></link>
		<description><![CDATA[Following up on a post about IBM packaged services, Prashanth Rai from the CIO Weblog asked me the following question in an email:Yes, it looks like IBM is trying to do something  that could really turn into tangible benefit for services customers. This  seems to be a step...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 25 Oct 2006 22:22:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/packaged+services.html"><![CDATA[Packaged Services]]></category>
	</item>
	<item>
		<title><![CDATA[More Productized Services from IBM]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=259]]></link>
		<description><![CDATA[IBM is really pushing the packaged services. Here is information from CXOtoday.com:Information Lifecycle Management ILM Service Product: It is designed to classify data according to age and relevance to a companyâ€™s business. It applies best practices conforming to regulatory guidelines. It enables clients strategically adopt storage optimization, virtualization and archiving...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 25 Oct 2006 13:16:21 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/packaged+services.html"><![CDATA[Packaged Services]]></category>
	</item>
	<item>
		<title><![CDATA[Avoiding IT Project Failure]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=255]]></link>
		<description><![CDATA[Writer Andy McCue of Silicon.com offers some helpful comments on avoiding failure on large IT projects:  The software itself is now rarely the cause of [huge failures], the root cause of which can more often be linked to the massive business and process change associated with implementing an ERP...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 19 Oct 2006 14:30:57 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/project+success.html"><![CDATA[Project success]]></category>
	</item>
	<item>
		<title><![CDATA[PeopleSoft - 70% Disappointment in Oracle Services]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=249]]></link>
		<description><![CDATA[Jason Corsello writes about a PeopleSoft User Panel at the recent HR Technology Conference. Generally, the PeopleSoft customers were satisfied, except in one important area: Oracle service and support.   This was probably the most interesting part of the session.  Each of the panelists stated they were generally...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 11 Oct 2006 12:15:41 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/implementation.html"><![CDATA[Implementation]]></category>
	</item>
	<item>
		<title><![CDATA[More on Productized Consulting Services]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=242]]></link>
		<description><![CDATA[IBM recently announced a new line of standardized service offerings. ComputerWorld has an article today expressing some concerns from customers, who wonder whether they will continue receive the same level of service from IBM as in the past.From the article:But [Christopher Smith, IT director for the Bath Central School District...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 02 Oct 2006 13:24:50 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/packaged+services.html"><![CDATA[Packaged Services]]></category>
	</item>
	<item>
		<title><![CDATA[Consultant Addiction]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=233]]></link>
		<description><![CDATA[Dan Tynan writes in InfoWorld about consultants who seem to hang around forever and suggests methods for escape. You know the type: they rack up endless billing for their clients without much to show for it. A few choice bits from the article:Step No. 1: Admit you have a problemHow...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 31 Aug 2006 17:02:55 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/project+management.html"><![CDATA[Project management]]></category>
		<category domain="http://updates.zdnet.com/tags/documentation.html"><![CDATA[Documentation]]></category>
	</item>
	<item>
		<title><![CDATA[Implementation and Consultants]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=231]]></link>
		<description><![CDATA[An interesting discussion related to consulting ecosystems, software implementation failures, and complexity, from Charles Zedlewskis blog.From the discussion quoting myself this time:Implementation failures generally do not have a root cause based in technology. Failures usually come from arrogance, inexperience, or greed on the part of the vendor, consultant, or customer. ]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 29 Aug 2006 15:55:34 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/implementation.html"><![CDATA[Implementation]]></category>
	</item>
	<item>
		<title><![CDATA[When Friends Disagree]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=216]]></link>
		<description><![CDATA[This one is short, but irresistible.According to the Kansas City Business Journal, Sprint Nextel is suing IBM for $6.4 million, demanding a refund for over119,000 hours in labor worked on an outsourcing contract. The contract included a clause guaranteeing that Sprint would receive specific productivity improvements as a result of...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 29 May 2006 22:51:47 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/project+failures.html"><![CDATA[Project failures]]></category>
	</item>
	<item>
		<title><![CDATA[Throwing Good Money After Bad?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=212]]></link>
		<description><![CDATA[The Charlotte Observers Carrie Levine describes an ugly IT situation faced by Mecklenburg County, NC. Heres what happened. In 2001, Mecklenburg County signed a contract with a company called PEC Solutions subsequently bought by Nortel Government Systems to build a criminal justice information system. The original budget isnt stated in...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sat, 20 May 2006 23:46:46 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/vendor+relationships.html"><![CDATA[Vendor relationships]]></category>
		<category domain="http://updates.zdnet.com/tags/project+failures.html"><![CDATA[Project failures]]></category>
		<category domain="http://updates.zdnet.com/tags/government+projects.html"><![CDATA[Government projects]]></category>
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