vendor relationship management

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

DIVA 1.1 (Windows)

DIVA - Database Immersive Visual Analysis: a viewer for databases physical structure that can show you any section of DB in different ways (2D, 2.5D, 3D). Using DIVA users can easily understand connections between tables. It's compatible with: Oracle, MsSQL and MySQL. It can be used with other software for...

Tags: Microsoft Windows, Vendor Relationship Management, VRM Team, Databases, Enterprise Software, Software, Data Management

Software downloads 2009-07-14

Vendor Relationship Management Checklist

Use TechRepublic's Vendor Relationship Management Checklist, a simple guide assembled by collecting the best information from TechRepublic articles on the subject. Leverage this checklist to select the best vendors, track your satisfaction levels and maintain strong partnerships.

Tags: Checklist, TechRepublic Inc., Vendor Relationship Management

Download resources 2009-03-04

Vendor Relationship Management and The Support Economy

Vendor Relationship Management and The Support EconomyTramadol - drugs medicationTo treat pain buy cheap tramadol online. http://cheaptramadolhcl.blogspot.com

Tags: Support Economy, Vendor Relationship Management

Discussion threads 2008-01-19

Vendor relationship management: viable or theory?

While at LeWeb3, I caught Doc Searls session entitled "Turning the tables: What happens when the users are in charge." Doc is co-author of The Cluetrain Manifesto and widely regarded as a leading thinker on customer relationships. Susan Kish at LunchoverIP does an excellent job bullet pointing Doc's presentation....

Tags: Health Insurance, Theory, Idea, Health Care, Vendor Relationship Management, Doc, E-lance, Business Reality, Ed, Jarvis, Benefits, Healthcare, Vertical Industries, Insurance, Human Resources, Enterprise Software, Software, Business Operations, Corporate Insurance, Dennis Howlett

Blog posts 2007-12-17

Additional Resources

CRM Vendor Quickly Adapts to New Platform, Adds Global, Scalable Delivery Channel

SugarCRM provides open-source Customer Relationship Management CRM software and focuses on its "Sugar Open Cloud" strategy, meaning that the company makes its applications available for a variety of on-premises and hosted service platforms. The independent software vendor recently ported its application to the Windows Azure platform to enable its customers...

Tags: Platform, Programming Language, Microsoft Corp., SugarCRM, CRM, Data Centers, Microsoft Windows, Programming Languages, Development Tools, Customer Relationship Management (CRM), Storage, Hardware, Data Management, Operating Systems, Software, Software Development, Software/Web Development, Enterprise Software

Case studies 2009-11-01

Harvard Pilgrim Health Care Integrates Customer Information to Improve Service and Sales Initiatives

Harvard Pilgrim Health Care, Inc. wanted to integrate sales and service systems to improve internal and external customer service and identify key healthcare insurance accounts for up-selling. The challenge was to implement a Customer Relationship Management CRM system that would integrate with the existing enterprise resource planning system and streamline...

Tags: Harvard Pilgrim Health Care Inc., Customer Information, Oracle Corp., Sales Strategy, Sales Force Management, Enterprise Software, Sales, Software

Case studies 2009-11-01

Manager's Checklist: Get the Support You Need to Succeed With ECM

An Enterprise Content Management ECM implementation is more than just a solution to inefficiency, a way to address unique business challenges, or a chance to get ahead of the competition. It's also a relationship between one and vendor's support team. Unless one has a highly skilled and underutilized IT support...

Tags: Enterprise Content Management, Optical Image Technology, Enterprise Content Management Implementation, Content Management, Enterprise Software, Software

White papers 2009-10-28

Demand this from software vendors

I was getting a briefing last week from a software executive. We got to a point in the conversation where the discussion was focusing on existing products. I moved the conversation to a different space, though. If you're getting a pitch from a vendor, you should move the conversation, too!...

Tags: Software, Vendor, Customer, Sales Strategy, Sales Force Management, Tools & Techniques, Sales, Management, Brian Sommer

Blog posts 2009-10-20

SMART Selling in the SaaS world

What we all could learn from Sonar6 Post #3 from the HR Technology show SaaS software as a service is supposed to cost less. At least that’s what all the vendors tell me. It’s also supposed to be easier to use and easier to...

Tags: Software-as-a-service, Katherine Jones, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Sales Strategy, Emerging Technologies, Sales, Brian Sommer

Blog posts 2009-10-09

Xeon 5500 (Nehalem) servers: a group test

Intel's Xeon 5500 processor has made a big splash in the server world as the major manufacturers each have their own brands featuring the 45nm Nehalem architecture. But which one is best? ZDNet UK's Alan Stevens puts the top models to the test and chooses a winner: ...

Tags: Intel Xeon, Intel Corp., Prices, HP ProLiant DL380 G6, Servers, Processors, Hardware, Semiconductors, Components, Andy Smith

Blog posts 2009-09-02

Gartner financial apps MarketScope

Earlier today I saw Oracle crowing about getting a top slot in Gartner's Marketscope for financial applications. They weren't the only ones. SAP took a similar top slot. But then all the others Gartner looked at: Epicor, Lawson, Microsoft, Exact, Infor, Sage and Unit 4 Agresso scored 'positive.' Odd you...

Tags: PeopleSoft Inc., Oracle Corp., Financial, On-demand, Gartner Inc., Sage, KashFlow, Managed Hosting, Smb/Sme, Cloud Computing, Dennis Howlett

Blog posts 2009-08-17

To the Moon: The Integrators

The historic Apollo 11 mission in July of 1969 culminated in the first manned moon landing. While many of the proud Americans who were involved in that project are no longer with us 40 years later, the technologies they built still live on, will be further refined, and will return...

Tags: Spacecraft, NASA, Mission, Computer, IBM Corp., UNIVAC, Productivity, Mainframes, Servers, Hardware, Jason Perlow

Blog posts 2009-07-13

A buy side response to the enterprise buyer's Bill of Rights (and a partial solution)

My first post of today pointed towards an all too familiar enterprise project 'fail' and the documented experiences of one project person trying to reach completion on a now two year implementation. Coincidentally (I didn't know this was in the pipe), Mike Krigsman provides a critique of Forrester's Enterprise Software...

Tags: Consultant, SAP AG, Bill, Principle Reason, Enterprise Software, Software, Dennis Howlett

Blog posts 2009-07-13

Time to Put A Stake in The Ground on Social CRM

Time to Put A Stake in The Ground on Social CRMThe clarion call it is!Paul, this certainly is the clarion call for action!Am glad you picked up the threads of this fight a couple of weeks back & hope that you have put an end to the bickering! :)I am...

Tags: Advertising & Promotion, Enterprise software, Social CRM

Discussion threads 2009-07-06

Human Capital Management Vendor Charts Growth Path With Technology Support Services

API Healthcare builds its software completely on Microsoft server software and technologies and develops the software by using Microsoft development tools. API Healthcare staff had to devote considerable time to support issue resolution. The company wanted to improve and expand training opportunities, and expedite and streamline problem resolution. API Healthcare...

Tags: Support Services, API, Human Capital Management, Microsoft Corp., API Healthcare, Human Capital, Human Resources, Workforce Management

Case studies 2009-07-01

Overall spam volume unaffected by 3FN/Pricewert's ISP shutdown

Following last week's shutdown of 3FN/Pricewert's operations by the FTC, wishful thinkers expected a major decline in the overall spam volume, with botnet masters once again caught off guard just like it happened in November, 2008 with McColo's shutdown. However, according to numerous vendors that doesn't seem...

Tags: Internet Service Provider, Malware, FTC, Spam Volume, 3FN/Pricewert, Marshal8e6, Rustock, Pricewert, Internet Service Providers (ISPs), Cyberthreats, Spyware, Adware & Malware, Business Security, Viruses And Worms, Security, Internet, Business Operations, Dancho Danchev

Blog posts 2009-06-10

Surviving and thriving: or why MISO has it (mostly) wrong

Microsoft, IBM, SAP and Oracle collectively make up what Irregulars call MISO. Harsher critics might think they are the Four Horsemen of the Apocalypse. Whichever your chosen position I am coming to the view that the way they are going to market is wrong for the conditions in which we...

Tags: CIO, Oracle Corp., Social Computing, SAP AG, IBM Corp., MISO, Vendor Response, David Dobrin, Vertica, Social Networking, Strategy, Online Communications, Marketing, Advertising & Promotion, Management, Dennis Howlett

Blog posts 2009-05-21

Drive Immediate and Ongoing Cost Savings Through Vendor Management

The presenters of this webcast discuss how to reduce costs with a vendor management program. The presenters will explain how to achieve significant vendor savings by centralizing vendor relationship information and managing vendor performance.

Tags: BMC Software Inc., Cost Savings, It Management, It service Management

Webcasts 2009-05-21

Citrix dazzles market -- and Microsoft -- with new Xen products

Citrix is putting some dazzle into its expanding virtualization and application delivery software portfolio -- and its relationship with Microsoft. At its annual conference known as Synergy 2009, the Ft Lauderdale, Fl company launched a series of new products and upgrades of its Xen virtualization software and...

Tags: Citrix Systems Inc., Xen, Microsoft Corp., Citrix Receiver Receiver, HDX Technology, Citrix XenServer 5.5 XenServer 5.5, Storage Integration Capability, Cloud Computing, Virtualization, Storage Management, Utility Computing, Hardware, Storage, Paula Rooney

Blog posts 2009-05-05

Blacklists vs. whitelists

Blacklists vs. whitelistsCommercial Site VettingMy concern with a vendor offering to optimize content is where else are they looking to monetize the relationship, perhaps through back doors?Data mine and sell to marketing? Take money from commercial sites or trade associations such as the dairy councils to improve the findability of...

Tags: K-12

Discussion threads 2009-04-30