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ZDNet Resources
- Venatek Customer Knowledge (zip)
- Venatek Customer Knowledge is a customer support tool used to store customer information and to track and resolve customer issues. The database of customer issues is also designed to be used as a company knowledge base. Supporting documentation such as Word documents or screenshots may be attached to the knowledge...
- Tags: Microsoft SQL Server, Knowledge, Knowledge Base, Venatek Customer Knowledge, Database Back End, Databases, Document Management, Storage, Strategy, Enterprise Software, Software, Data Management, Finance, Managerial Accounting, Hardware, Management
- Software downloads 2007-10-31
Additional Resources
- Video: Office 2.0: Creating successful online communities
- At the Office 2.0 Conference in San Francisco, panelists discuss how to keep interest in an online community and how to use game theory--rewarding and recognizing exceptional users in the community. Speakers include: Ross Mayfield of Socialtext, Chris Andrasick of Tacit Knowledge, and moderator Robin Carey of Social Media Today....
- Tags: Community, Theory, Video, Office 2.0, Larry Dignan
- Blog posts 2008-09-06
- Judge finds Oracle's Ellison withheld evidence
- According to Bloomberg, in a ruling that has important implications for Larry Ellison, Oracle's CEO and the company itself, district judge Susan Illston found that Ellison: ...deliberately destroyed or withheld e-mails and failed to preserve tape recordings that should have been turned over to lawyers for shareholders suing him......
- Tags: Oracle Corp., Susan Illston, Larry Ellison, Dennis Howlett
- Blog posts 2008-09-05
- Office 2.0: Creating successful online communities
- At the Office 2.0 Conference in San Francisco, panelists discuss how to keep interest in an online community and how to use game theory--rewarding and recognizing exceptional users in the community. Speakers include: Ross Mayfield of Socialtext, Chris Andrasick of Tacit Knowledge, and moderator Robin Carey of Social Media Today.
- Tags: Community, Theory, office 2.0, online community, game theory, users, ross mayfield, chris andrasic, robin carey, virtual
- Videos 2008-09-05
- Is Firefox faster than Chrome?
- Is Firefox faster than Chrome?Is Firefox faster than Chrome?When is Firefox 3.1 with tracemonkey expected to be released?yepper, 1.26x in my test RE: Is Firefox faster than Chrome?my test show tracemonkey being 1.27x faster than v8 on win xp sp3. here is the link with screenshothttp://forums.macrumors.com/showpost.php?p=6157396&postcount=433I noticed no speed difference.Chrome...
- Tags: Web browsers, Chrome, Mozilla Firefox
- Discussion threads 2008-09-05
- Mainstream media writes Windows obit
- Wow, a tough day for Windows. BusinessWeek reports that HP, the world's biggest PC company, is so troubled by Vista's 'tepid reception' and Apple's resurgence that it is developing its own operating system. Meanwhile a New York Times columnist writes on his blog that Windows is "already...
- Tags: Dell Computer Corp., Hewlett-Packard Co., PC, Microsoft Windows Vista, Mainstream Media, Microsoft Corp., Web Browser, Microsoft Windows, Linux, Operating Systems, Software, John Morris
- Blog posts 2008-09-05
- Google Chrome vulnerabilities starting to pile up
- [ UPDATE: See below for Google's official response to these issues ] Security vulnerabilities in the new Google Chrome browser are beginning to pile up. Following our coverage of the carpet bombing combo threat and denial-of-service crashes, several readers have sent pointers to...
- Tags: Google Inc., Vulnerability, Web Browser, Google Chrome, ModSecurity, Web Browsers, Security, Internet, Ryan Naraine
- Blog posts 2008-09-05
- Dell repair adventure, conclusion
- Dell repair adventure, conclusion"less than optimal or expected"The phrase I have heard for this is "opportunity for improvement." Glad to hear your machine got fixed.Dell serviceDell has no where near the skill level of the old DEC field service reps and probably never will.I have had 3rd parties from...
- Tags: Manufacturing, NEXT BEST, outsourced tech, Dell Computer Corp.
- Discussion threads 2008-09-05
- Microsoft exec rebuts hypervisor security claims
- Microsoft security strategist Steve Riley has answered claims that the company's hypervisor software could be maliciously replaced on PCs without administrators knowing. SYDNEY, AUSTRALIA--Senior Microsoft security strategist Steve Riley has used the vendor's TechEd conference in Sydney to rebut claims by a Polish researcher that Microsoft's hypervisor software could...
- Tags: Microsoft Corp., Virtualization, Hardware, Liam Tung ZDNet Australia, rootkit, hypervisor, Joanna Rutkowska, security
- News items 2008-09-05
- NetSuite moves early to support Chrome
- NetSuite said Friday that it will offer native support for Google's Chrome browser, which is in beta and may not be enterprise strength yet. In a statement, NetSuite said its CRM, e-commerce, accounting and OpenAir unit will support Chrome in phases with support being complete in mid-October....
- Tags: NetSuite Inc., Web Browsers, Internet, Larry Dignan
- Blog posts 2008-09-05
- XO sold through Amazon this year...Who cares?
- XO sold through Amazon this year...Who cares?Mostly valid points Christopher, but, you should give OLPC more credit fortransforming the market. And, I would like to see more OLPC features in computers like the Dell Mini. I DO want a sunlight readable screen. I DO want a more durable laptop. I...
- Tags: One Laptop Per Child project, Amazon.com Inc.
- Discussion threads 2008-09-05
- VMworld is bringing out the vendors
- Planning for an announcement is a challenging task. Large suppliers know that just about whatever they do will be picked up by the media and presented to the world. Smaller vendors have a much more difficult time getting heard. So, picking the right place and time for an announcement is...
- Tags: Supplier, Announcement, VMworld, Channel Management, Marketing, Dan Kusnetzky
- Blog posts 2008-09-05
- Spanish Assistant Business 2 (zip)
- Program for writing business e-mails in Spanish. No knowledge of Spanish required. Not machine translation: accurate Spanish text is created while you write in English. If you are interested in learning business Spanish, Spanish Assistant Business 2 provides tools to help you learn Spanish while you work. Great translation tool...
- Tags: Tool, E-mail, Productivity, Online Communications
- Software downloads 2008-09-05
- Comcast challenges FCC authority
- Comcast challenges FCC authorityMore FUD from Comcrap...Kind of funny that its taken them a little over a month to "disagree" with the FCC order that was handed down the 1st of LAST month. They knew once their plans became "public knowledge" that their customers would defect and raise all sorts...
- Tags: Federal government, FCC, Comcast Corp.
- Discussion threads 2008-09-04
- Handicapping the Fall Enterprise Software Race: SAP vs. Oracle vs. Microsoft
- It's leapfrog time in enterprise software land, and the next frog to jump will be Oracle, which is hosting industry analysts next week in Redwood Shores and then hosting the entire world at its much-too-massive Open World Conference in San Francisco the following week. Oracle is...
- Tags: Strategy, Small And Medium Enterprise, Oracle Corp., SAP AG, Microsoft Corp., Smb/Sme, Enterprise Software, Software, Joshua Greenbaum
- Blog posts 2008-09-04
- Deploying and managing online communities: Who, how and why?
- Deploying and managing online communities: Who, how and why?Read the book Groundswell by Charlene Li and Josh BernoffRead the book Groundswell if you want great insight into how to do this properly and there are also lots of case studies and stats in the book.In respect of the product ratings...
- Tags: Groundswell, Dell Computer Corp., Direct2Dell
- Discussion threads 2008-09-04
- SocialCast: enterprise Twitter/FriendFeed mashup
- SocialCast has revamped its group comms service, given it a facelift, aligned itself more closely to consumery apps like Twitter and FriendFeed and then given it an enterprise twist. As far as I am aware, this is the first enterprise facing application that has gotten close...
- Tags: Enterprise, Mashup, SocialCast, Pricing, Sales Force Management, Branding, Wiki, Marketing Research, Marketing, Sales, Online Communications, Dennis Howlett
- Blog posts 2008-09-04
- Deploying and managing online communities: Who, how and why?
- There was an interesting discussion at Office 2.0 that dealt with the topic of online communities. There's a lot of noise on the Web today and it's easy for that to noise to get – for lack of a better phrase – out of control. So should a company try...
- Tags: Community, Marketing Research, Sales Strategy, Marketing, Sales, Sam Diaz
- Blog posts 2008-09-04
- The power of standard protocols
- The power of standard protocolsWhile I'm not an expert in IM protocols......I do agree with the basic philosophy (but you'd be surprised if I didn't). On the whole, compatibility is a good thing, even in the computer industry (where incompatibility has been seen as a competitive advantage for as...
- Tags: Instant messaging, IM, standard protocol, software
- Discussion threads 2008-09-04
- Office 2.0 Conference day one
- David Allen discussed his 'getting things done' methodology with conference creator Ismael Ghalimi during the opening keynote session at the Office 2.0 conference at the St Regis Hotel, San Francisco. The core of the methodology is to free up the sophisticated processing unit that is your brain...
- Tags: Google Inc., General Electric Co., Conference, Office 2.0, Matthew, Cloud Computing, Oliver Marks
- Blog posts 2008-09-04
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Designed specifically to address the concerns of senior IT managers at organizations with more than 100 employees, the Intel Premier IT Professional Program provides best practices via local and e-Seminars and a members-only Web site.
