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UTI Bank Reaps the Full Benefits of Its Database Systems With Regular Training: The bank runs its critical banking applications on Oracle Database and has sent its IT staff to Oracle University for training on database administration for the past few years. The classroom courses provide new staff with the skills they need to maintain the system, and give more experienced staff the...; Tags: Oracle Corp., Benefit, Training, Database System, UTI Bank, Storage, Databases, Hardware, Enterprise Software, Software, Data Management; Case studies 2007-01-01
UTI Bank Achieves 99.99% Uptime at Call Center With Red Hat Enterprise Linux & Red Hat Cluster Suite: UTI Bank was one of the first private banks to launch operations in the country in 1994, after the Government of India passed a resolution in favor of privatization. The bank wanted to customize CRM to a high degree and handle a rapidly scaling call workload without any disruption in...; Tags: Enterprise Linux, Bank, Red Hat Enterprise Linux, Linux, Red Hat Inc., Agent, Call-center, Uptime, UTI Bank, Call Centers, Real Estate, Customer Relationship Management (CRM), Open Source, It Operations, Business Operations, Enterprise Software, Software; Case studies

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