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- Deconstructing United Airlines: Where Customers are Transactions
- Nothing new!I've had similar experiences with United.We tried to go from Baltimore to Florida...http://jeffstravellog.blogspot.com/2008/12/27-december-2008-miami-florida-nope.htmlThen we tried again the next day...http://jeffstravellog.blogspot.com/2009/01/28-december-2008-islamorada-florida-for.htmlNever had issues like this with any other airlines.A Contrary ViewWow, United really pulled your chain, as indicated by your investment in your extensive post. You cite some sad cases of...
- Tags: United Airlines, Customers Ltd., United Corp.
- Discussion threads 2009-08-20
- Deconstructing United Airlines: Where Customers are Transactions
- United Airlines: Customers are Merely Transactions If you're a loyalty marketer and look at my United profile, you find something that would make you 4.5 on a scale of 5.0 when it comes to warm and fuzzy.  You'd see hundreds of thousands of United Airlines frequent flier FF miles;...
- Tags: Customers Ltd., Mile, Customer, United Corp., United Airlines, Corporate Communications, Workforce Management, Training And Certification, Marketing, Human Resources, Paul Greenberg
- Blog posts 2009-08-20
- United Airlines 1.1 (Mobile)
- Access United Airlines' complete flight schedule using simple search tools.
- Tags: Mobile, United Airlines, Access United Airlines, Search, Productivity, Microsoft Office, Databases, Office Suites, Software, Enterprise Software, Data Management
- Software downloads 2009-07-08
- The Dark Side Of Web 2.0 And Technology Populism
- So before my flight West today, I picked up the recent Jeff Howe book Crowdsourcing. I was looking for a little inspiration for a speech I'm giving at Forrester's Business & Technology Leadership Forum on a trend we call "Technology Populism." Like other edgy, Web 2.0-ey books of our era...
- Tags: Web, Crowdsourcing, Story, United Airlines, Channel Management, Web 2.0, Marketing, Internet, Matthew Brown
- Blog posts 2008-09-11
- United Airlines suffers computer glitch
- United Airlines suffers computer glitchAnd Dept. of Homeland Security computers full of holes,malwareLink: http://news.yahoo.com/s/ap/20070620/ap_on_go_ca_st_pe/dhs_computer_security;_ylt=AqyWv6oSU_2dMBjhZxH8lBas0NUENetscape 6 open source Geko is the problemAh well...Wonder if they got h4x0r3dI wonder if they got hacked. Hope they didn't lose passengers' personal information.I Wonder What OS They Are Running...Windows perhaps?No, they runboth Solaris...
- Tags: PRODUCTIVITY, Operating systems, UNIX, computer glitch, United Airlines, computer
- Discussion threads 2007-06-20
- United Airlines suffers computer glitch
- United Airlines said Wednesday that it experienced a computer outage across its entire systems.The outage occurred between 8 a.m. and 10 a.m. ET. United said on its site that "we apologize for the inconvenience and ask for our customers’ patience as we work hard to resume operations."United didn't disclose what...
- Tags: Software Infrastructure, IT Management, Hardware Infrastructure, General
- Blog posts 2007-06-20
- FCC sets airport WiFi precedent. Battle lines drawn?
- In a decision that will most certainly prove to set a precedent for all American airports and that draws a very clear line in the sand, the FCC has rejected the assertions of Logan International Airport Boston officials who have maintained that they have the right to prevent Continental Airlines...
- Tags: Massport, Wi-Fi, Logan International, Government, Wired &, Wireless, Personal Technology, Mobile, Legal, General
- Blog posts 2006-11-09
- FCC sets airport WiFi precedent. Battle lines drawn?
- In a decision that will most certainly prove to set a precedent for all American airports and that draws a very clear line in the sand, the FCC has rejected the assertions of Logan International Airport Boston officials who have maintained that they have the right to prevent Continental Airlines...
- Tags: General, Personal Technology, Wired & Wireless, Mobile, Government, Legal, Berlind, Logan International, Wi-Fi, Massport
- Blog posts 2006-11-09
- United Airlines sets course for Wi-Fi
- United Airlines sets course for Wi-FiOther WiFi Uses VoIPI am just wondering if by offering 802.11x on its flights are they opening up for VoIP calls or multimedia conferences which may drive other passengers away? Just a thought.Wi-Fi on UnitedI think it's a good idea to have FREE...
- Tags: Wireless LANs, WIRELESS, Wi-Fi, United Airlines
- Discussion threads 2005-06-08
- United Airlines on PocketPC 2.0 (Mobile)
- The Pocket PC version of the United Airlines Timetable offers the convenience of the United Airlines' schedules on your PDA using the Pocket PC Operating System 2000, 2002 and 2003 with the StrongArm Processor.Pocket PC Timetable Benefits- Check flight schedules any time. - Create customized flight itineraries. - Save customized...
- Tags: Itinerary, Mobile, United Airlines, Goldenware Travel Technologies, Pocket PC, Handhelds, Operating Systems, Hardware, Software
- Software downloads 2004-03-07
- Electronic Document Management System Automates Review Process, Enables Compliance, and Slashes Maintenance Costs
- United Airlines is the second-largest air carrier in the world, with 3,400 daily flights to more than 680 locations around the globe. United wanted to maintain compliance while gaining better control over versioning, improving the legibility of documents used in the field, and providing secure access to maintenance documents over...
- Tags: Compliance, Documentum, United Airlines, Document Management System, Document Management, Content Management, Managerial Accounting, Groupware, Storage, Enterprise Software, Software, Finance, Hardware
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Additional Resources
- Carry on blues and the blame game
- 7mgte is right(sorry, I can't reply to a posting, just the story)It's not like the airline saves any money on fuel if you carry it on, vs. check it. It still has to lug the weight around.Just Wait for the Other Shoe Charge to DropJust wait until the airlines "solve"...
- Tags: ATM, Financial services, game
- Discussion threads 2009-10-22
- Free WiFi from Google - On airplains
- WTF is an "airplain"?Is it the air above Kansas?It is for reasons like your comment......that you are no longer allowed in Kansas !!!RE: Free WiFi from Google - On airplainsWill this be safe... they ban phone and communication devices with a well known reason... and Internet on Plane can be...
- Tags: Wireless LANs, Telecom & Utilities, Cellular phones, WTF, phone, cell phone, Wi-Fi, Free Wifi, Google Inc.
- Discussion threads 2009-10-20
- Free WiFi from Google - On airplanes
- For a couple months, Google is set to give away wireless internet access on Virgin Airlines in the United States beginning November 10th. Whether it's using Gmail to confirm an airport pick up time with your brother, doing some last minute gift shopping for your niece on Google Product...
- Tags: Google Inc., Internet, Wireless LANs, Wi-Fi, Wireless And Mobility, Garett Rogers
- Blog posts 2009-10-20
- With AppSense, making sense of managing the virtual desktop user experience
- As more enterprises turn to virtual desktop infrastructure to save money and leverage the infrastructure they already have, managing the user experience has become critical. But how do you maintain standardization across large organizations while keeping the user happy at each log on? AppSense...
- Tags: AppSense, Virtual Desktop, Desktop Virtualization, Virtualization, Desktops, Hardware, Andrew Nusca
- Blog posts 2009-10-12
- Life In The Vast Plane...
- At least you'd get some peace and quiet.At least you'd get some peace and quiet. Personally, I enjoy having some time off work, and don't want to be on the clock 24/7, thanks.RE: Life In The Vast Plane...That is an extremely valid point: 'always on' = burn out. Modern work...
- Tags: Notebooks, laptop computer
- Discussion threads 2009-10-09
- News to know: Apple; Salesforce.com; CRM; Microsoft; PayPal
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Sam Diaz: Apple's future TV: Can Web-based apps replace "channels," kill cable? DOJ gives blessing to Oracle-Sun, awaiting EC...
- Tags: Salesforce.com Inc., Google Inc., Larry Dignan, Palm Inc., Apple Inc., Microsoft Corp., PayPal, CRM, Sales Force Management, Sales
- Blog posts 2009-08-21
- US Airways to launch Gogo in-flight Internet next year
- US Airways has announced that it will install Gogo in-flight Internet on select planes in early 2010. The Gogo service, powered by Aircell, will be added to the company's fleet of 50 Airbus A321 aircraft, or about 14 percent of its entire fleet....
- Tags: Flight, US Airways Group Inc., Gogo, Internet, Wireless LANs, Advertising & Promotion, Aerospace & Defense, Wireless And Mobility, Marketing, Manufacturing, Andrew Nusca
- Blog posts 2009-07-23
- Red Carpet Clubroom Locations 2.0 2.0 (Mobile)
- UPDATED! Now you can use ANY doc reader but it looks better in iSilo.Just arrived at a new airport, US or Int'l? Can't find your little folder of Red Carpet Clubroom locations? No problem - just pull out your Palm, fire up iSilo (free, available here on Handango) or any...
- Tags: Mobile, RAD, Palm Inc., Location, Palm OS, Operating Systems, Software
- Software downloads 2009-07-08
- CLEAR Airport Verified Identity Pass calls it Quits (UPDATED)
- In a brief email sent to customers at 10:45PM EST, Verified Identity Pass notified its 250,000 customers that the CLEAR service was no more click on photo to enlarge Well I can't say that it was unexpected, but it's definitely a...
- Tags: Clear, Identity, Steven Brill, Security, Jason Perlow
- Blog posts 2009-06-22
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