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Cisco Unified Communications System (56 results)
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ZDNet Dictionary Definition
- Unified Communications
- The real-time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones...
- Full Unified Communications Definition >>
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- From Voice over IP to Unified Communications: Simplify System Management
- Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of legacy data technologies, and still others were designed from the ground up for converged voice and data. ...
- White papers 2009-11-10
- Windows Phones and Unified Communications
- Are you thinking about unified communications in your business? You need to be. In today's world, two trends are reshaping the way we work: 1) all workers are becoming mobile workers, and 2) highly effective collaboration has become every business's competitive edge in the 21st century. The...
- White papers 2009-11-01
- ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic
- View Available Dates and LocationsIn this entry-level, Global Knowledge-exclusive course, you will learn to administer the Cisco Unified Communications Manager CUCM v6 and v7 products, Cisco Unified Messaging products Unity 5.0 and Unity Connection 7.0, and client devices. You will learn how to access the CUCM administrative pages to perform...
- Training 2009-11-01
- ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced
- View Available Dates and LocationsThis hands-on, Global Knowledge-exclusive course builds on the foundation provided by ACUCW1 (Administering Cisco Unified Communications Workspace Part 1: Basic) and focuses on the advanced administration aspects of the Cisco Unified Communications Manager CUCM v6.x/7.x products and client devices. You will learn how to configure the...
- Training 2009-11-01
- Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM
- In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration costs. Keeping up with change and information overload for companies is becoming much more difficult, but is critical to staying competitive. Listen...
- Webcasts 2009-10-23
- Unified Communications
- Waiting for information via email is no longer acceptable. Today's communication channels must deliver immediate presence and interaction. Successful companies know this and are responding by turning to UC.
- Webcasts 2009-10-12
- Content Management Company Enhances Fax Functions for Richer Unified Communications
- Faxing is important for many businesses that need signatures, drawings, and other paper-based content. Open Text, which specializes in enterprise content management, has large customers worldwide who need rich fax functionality. To help them, Open Text enhanced its fax-processing software to work with Microsoft Exchange Server 2010, providing a rich...
- Case studies 2009-10-07
- Applying unified communications
- Thuy Ha, director of product management at Qwest Communications, discusses a practical framework for unified communications. Ha explains how to build a foundation on a converged network, then add layers such as mobility, conferencing and collaboration.
- Sponsored whiteboards 2009-10-01
- Services Provider Boosts Business Efficiency With Unified Communications Applications
- BT Global Services, a networked IT services provider, wanted to increase its own business efficiency while creating innovative products for customers. Using core technologies in Microsoft Office Communications Server 2007 R2, BT designed a suite of small applications that help people communicate more efficiently by merging common tools such as...
- Case studies 2009-10-01
- Communications Solution Increases Productivity for Global Conferencing
- InterCall, the world's leading conferencing and collaboration service provider, offers a range of unified communications solutions, including design, implementation, and adoption services. InterCall wanted to use unified communications internally, to streamline communications and to become more familiar with issues its customers face. The solution needed to help teams connect more...
- Case studies 2009-10-01
- Montana Tests Unified Communications to Boost Responsiveness to Citizens, Cut Costs
- The highly dispersed nature of state government offices and other facilities throughout Montana makes communication there a challenge. So, the state is responding by adopting communications of all types - and unifying them with a single technology backbone that makes them "Realistic and manageable for them," according to a state...
- Case studies 2009-09-23
- Global Bio Innovation Firm Transforms Communications With New Unified Solution
- Denmark-based Novozymes develops enzymes designed to improve industrial processes for corporations. The company, which markets more than 700 different products worldwide, has 5,000-plus employees who work in 35 global offices. Because workers are based in different locations and time zones with limited overlap in working hours, they required more effective...
- Case studies 2009-09-01
- Company Saves Its Customers Millions of Dollars With Hosted Unified Communications
- Intelecom wanted to take advantage of new business opportunities provided by unified communications to expand its service offering and increase revenues. It worked with Microsoft to develop a hosted unified communications solution - called Always Unified - based on Microsoft technologies. The competitive solution saves Intelecom customers, such as retail...
- Case studies 2009-09-01
- Study: unified communications doesn't deliver -- yet
- The challenge: establishing baselines to measure unified communication gains by Joe McKendrick
- Blog posts 2009-08-25
- Mobility Enables True Unified Communications
- Deploying UC in conjunction with a mobility solution can increase employee productivity and improve customer service enabling workers to more easily collaborate from disparate locations. Download this whitepaper to see how NEC can partner with you to improve your communication bottlenecks.
- White papers 2009-08-21
- Microsoft Unified Communications Datasheet: Smart Decisions for Extraordinary Times
- Microsoft® software-powered Unified Communications can help you cut costs and better position your business for the economic rebound by transforming the way you communicate and collaborate while maximizing your existing communications infrastructure. This white paper discusses how businesses can reduce out-of-pocket expenses by reducing travel expenses and conferencing service charges...
- White papers 2009-08-07
- Integrating the Cisco Unified Presence Server in Your Unified Communications Network
- Have you ever sat down and tried to count the times that you've called other people, just to get a busy tone? Or, maybe you've tried to send them an Instant Message just to sit there and wait forever for a response and didn't know why? In this white paper,...
- White papers 2009-08-06
- Microsoft Cuts Travel Costs by 10 Per Cent With Unified Communications Solution
- With operations in 23 countries, employees at Microsoft Central and Eastern Europe spend much of their time travelling. While keeping in touch with customers and partners is crucial, travel expenses are high. Microsoft needed to cut costs and chose to deploy a unified communications solution based on Microsoft Office Communications...
- Case studies 2009-08-01
- The Compelling Case for Conferencing
- Organizations are looking for ways to improve their businesses while reducing costs and encouraging environmental sustainability. To meet these goals, many are turning to new software-based conferencing and collaboration solutions like Unified Communications for audio, Web, and video conferencing. Companies using these capabilities report measurable improvements in their corporate performance...
- White papers 2009-08-01
- College Replaces Conferencing Service With Unified Communications Solution
- Canada-based Georgian College offers degrees in fields such as business, engineering, and design. Previously, workers on its 11 campuses communicated mainly by e-mail or phone, hampering long-distance collaboration and isolating workers based on outlying campuses. Employees used a third-party conferencing service, but it required IT department assistance and administration. With...
- Case studies 2009-08-01
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