unified communications platform

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Microsoft's 'click to communicate' for the Windows world

At the Bill Graham Civic Auditorium, a stage where I last saw Bob Dylan perform, Bill Gates and Jeff Raikes ushered in the era of unified communications. The event started with a guitarist, using a guitar with Microsoft Unified Communications plastered on it, played a few notes to some rock...

Tags: Jeff Raikes, Bill Gates, Microsoft Corp., Unified Communications Platform, Microsoft Windows, Business Structures, Telephony, VOIP, Tools & Techniques, Telecommunications, Strategy, Operating Systems, Software, Finance, Networking, Management, Dan Farber

Blog posts 2007-10-16

Additional Resources

ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced

View Available Dates and LocationsThis hands-on, Global Knowledge-exclusive course builds on the foundation provided by ACUCW1 (Administering Cisco Unified Communications Workspace Part 1: Basic) and focuses on the advanced administration aspects of the Cisco Unified Communications Manager CUCM v6.x/7.x products and client devices. You will learn how to configure the...

Tags: Unified Communications, Mobility, Cisco Unified Communications System, Cisco Systems Inc., Wireless And Mobility

Training 2009-11-01

Salesforce.com Plays In the Enterprise - Again

Back in 1999, I was a salesforce.com user and at that time, it was a rather kludgy sales force automation application that didn't do much right - for example if I tried to export a .CSV file it gave me an .XLS file and vice versa.  I read something by Marc...

Tags: Salesforce.com Inc., Accounting, Financial, Sales Force Management, Sales Force Automation (SFA), Sales, Enterprise Software, Software, Paul Greenberg

Blog posts 2009-10-07

The best VoIP solution is ...

What about hosted?Wondering if you guys would be willing to discuss the most obvious omission... hosted. It's like choosing which car to buy when its cheaper to take a limo.RE: The best VoIP solution is ...Your article was only comprehensive if you consider just the IP-PBX and desktop telephone;...

Tags: Session Initiation Protocol (SIP), Telephony, TELECOMMUNICATIONS, Fax, Zultys, Voice Mail, VoIP Solution, AC power, SIP, VoIP

Discussion threads 2009-09-22

How Kanye West influences enterprise social business strategy

Entertainment personality Kanye West's outburst over the weekend at the MTV Video Music Awards ceremony has implications for the enterprise business world. Jive Software, whose 'SBS' Social Business Software 'frees people to engage in open, natural business conversations and workflows that typically are...

Tags: Marketing, Collaboration, Analytics, Twitter Inc., Social Media, Entertainment, Business Strategy, MTV, Radian6, Jive Software, Financial Planning, Finance, Oliver Marks

Blog posts 2009-09-14

Microsoft PDC 2009: What's on tap for developers this November?

Microsoft PDC 2009: What's on tap for developers this November?Silverlight MobileI hope they finally, finally open up some silverlight mobile goods. My waiting listVisual Studio 2010.WorkFlow 4.0C# 4Oslo.A preview of SilverLight 4 would be nice but probably too much to ask.What about WPF?Hey, Mary Jo,I scanned your post for "WPF"....

Tags: Microsoft Windows, Telephony, Microsoft Windows Presentation Foundation, Microsoft Corp.

Discussion threads 2009-08-04

Geographically Dispersed Business Groups Transform Their Communications With a Powerful Solution

Started as a Mitsubishi dealer in the eastern part of Indonesia in 1978, Bosowa has grown into a major conglomerate in the region. In 2006, the company became a holding group and consolidated its five business groups. There was no standard platform while there were around 100 branch offices all...

Tags: Microsoft Corp., Indonesia, Collaboration, Open Source

Case studies 2009-07-29

Cisco Live! - CEO Chambers on Collaboration Business Value

The above video clips from my handheld Flip are from John Chambers Cisco Live! keynote address today and are specifically two edits about Cisco's strategic perspective on collaboration and Web 2.0 technologies in the enterprise. In the second edit Chambers talks about Cisco's business architectural re-engineering...

Tags: Web, Collaboration, Network, Cisco Systems Inc., Web 2.0, Internet, Oliver Marks

Blog posts 2009-06-30

Video Telephony: Completing the Picture of Unified Communications Video Telephony: Completing the Picture of Unified Communications Effectiveness

Unified communications UC is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. IDC defines unified communications as a solution platform that adds advanced IP telephony calling...

Tags: Telephony, Unified Communications, Video, Tandberg, Collaboration, VOIP, Telecommunications, Networking

White papers 2009-06-17

SIP Trunking is Key to Accelerating Unified Communications Deployments

Eliminate some of the challenges of migrating to a unified communications platform with SIP trunking. Find out how in this whitepaper. In this report, Zeus Kerravala, a senior director at consulting firm Yankee Group, says migrating from traditional trunk lines to SIP trunking is a simple,...

Tags: SIP, Unified Communications, SIP Trunking, Session Initiation Protocol (SIP), Software As A Service (SaaS), Collaboration, Emerging Technologies

White papers 2009-06-01

The Real Reason Why Acme Packet Bought Covergence

Last week the SBC market was shaken up when Acme Packet purchased Covergence, Inc. At first glance, this would seem to be a simple consolidation play with a large competitor purchasing a smaller rival. Yet behind the scenes, Covergence gives Acme Packet some important strategic technologies that could ultimately enable...

Tags: Acme Packet, Covergence Inc., Covergence Acquisition, Service-Oriented Architecture (SOA), Telephony, VOIP, Collaboration, Web Services, Middleware, Enterprise Software, Software, Networking, Telecommunications, Dave Greenfield

Blog posts 2009-05-06

IT Manager Webcast: Platform Solution Blueprints: Unified Communications (Level 200)

The presenter of this webcast will illustrate how Microsoft Unified Communications simplifies access to information. The presenter of this webcast shows how context, relevance, and immediacy help move from being available to being ready.

Tags: Webcast, Unified Communications, Microsoft Corp., Collaboration

Webcasts 2009-05-06

MSDN Webcast: Building Services That Manage Communications With Office Communications Server 2007 R2 (Part 2 of 2) (Level 300)

Communication-enabled business processes reduce human latency by using presence, Instant Messaging IM, and voice communications to communicate with human stakeholders at the right time in the right context. The attendee of this webcast will learn how the Microsoft Unified Communications UC platform Software Development Kits SDKs provide the tools that...

Tags: Business Process, Microsoft Developer Network, Webcast, Microsoft Office, Communication, Microsoft Corp., Microsoft Office Communications Server 2007, Microsoft Office Communications Server, Operational Planning, Instant Messaging, Business Operations, Internet, Online Communications

Webcasts 2009-04-22

MSDN Webcast: Building Services That Manage Communications With Office Communications Server 2007 R2 (Part 1 of 2) (Level 300)

Communication-enabled business processes reduce human latency by using presence, Instant Messaging IM, and voice communications to communicate with human stakeholders at the right time in the right context. The attendee of this webcast will learn how the Microsoft Unified Communications UC platform Software Development Kits SDKs provide the tools that...

Tags: Business Process, Microsoft Developer Network, Webcast, IM, Microsoft Office, Communication, Messaging, Microsoft Corp., Microsoft Office Communications Server 2007, Microsoft Office Communications Server, Instant Messaging, Operational Planning, Groupware, Internet, Online Communications, Business Operations, Enterprise Software, Software

Webcasts 2009-04-15

Telephone Number Management in Oracle Communications Unified Inventory Management

In most countries, regulatory authorities have plenary authority over telecommunications numbering resources. These organizations create regulations to control the allocation, reservations, and utilization of Telephone Numbers TNs once they are released to Communication Service Providers CSPs. Oracle's Communication Unified Inventory Management UIM Telephone Number Management module provides a flexible platform...

Tags: Phone, Oracle Corp., Inventory Management, Telecom & Utilities

White papers 2009-04-01

ITooLabs Communicator 1.3 (Windows)

Communicator is a fully-featured client for CommuniGate Pro Server Software that supports Instant Messaging, presence control, and voice calls. What makes it unique in its class is a tight integration with CommuniGate Pro Unified Communications Platform and an extensive set of features designed specifically for business users: contact management and...

Tags: Netscape Communicator, IM, Microsoft Windows, Authentication, Integration, ITooLabs, Instant Messaging, Kerberos, E-mail Clients, Internet, Online Communications, Security, Software

Software downloads 2009-03-23

Will Android and Windows Mobile get squeezed as smartphone market shakes out?

While the iPhone has shown that there is a large consumer market for smartphones, the primary market-driver for the smartphone is - and will remain - enterprises and small businesses. This dynamic is similar to the PC operating system market. Think about Windows Vista. It has largely...

Tags: Apple iPhone, Google Android, Microsoft Windows Mobile, Mobile, Platform, Palm Inc., Smart Phone, Business, Microsoft Windows, RIM BlackBerry, Symbian Inc., Informa, BlackBerry Let, Smart Phones, Handhelds, Cellular Phones, Consumer Electronics, Personal Technology, Hardware, Jason Hiner

Blog posts 2009-03-17

Time (and CRM 2.0) Marches On: CRM Integration w/social platforms expands

The buzz around social CRM and CRM 2.0 is picking up.   The strategists are getting out there and throwing fastballs down the heart of the plate (ahhh, spring training. Go Yankees!) and pushing recognition that CRM has always been a strategy, as Gartner CRM Eurodemigod Ed Thompson points out at...

Tags: CRM, Integration, CRM 2.0, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-03-13

USPS Webcast: Simplifying and Streamlining Communications for Government

Microsoft Unified Communications technologies use the power of software to help local government organizations streamline communications, regardless of medium, platform, device, or location. By empowering people with a familiar set of tools, Microsoft Unified Communications breaks down communication silos and extends existing communications investments, while enabling government process innovation. At...

Tags: Webcast, Unified Communications, Microsoft Corp., U.S. Postal Service, Government Organization, Government, Collaboration

Webcasts 2009-03-11

MSDN Webcast: Office Communications Server 2007 R2 and Exchange Server 2007 SP1: Lap Around the Platform (Level 100)

The Microsoft Unified Communications UC platform enables developers to build productivity-enhancing communication features efficiently and securely by leveraging Microsoft Office Communications Server 2007 and Microsoft Exchange Server as a communications software infrastructure. The attendee will learn about the future of Microsoft Unified Communications products and platform, including Communications Server 2007...

Tags: Microsoft Developer Network, Microsoft Exchange Server 2007, Webcast, Microsoft Office, Microsoft Exchange Server, Unified Communications, Microsoft Corp., Microsoft Office Communications Server 2007, Microsoft Office Communications Server, Microsoft Unified Communications Platform, E-mail Servers, Groupware, Collaboration, Enterprise Software, Software

Webcasts 2009-02-25