ulysses crm suite

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Ulysses (zip)

The Ulysses CRM Suite is a comprehensive and proven solution for organisations that have a contractual commitment or SLA Service Level Agreement to support their customers. Ulysses is ideally suited to small and medium sized service orientated organisations. Service management features includes Contract management, Scheduling, Escalation, SLA monitoring, Billing and...

Tags: SLA, Service Management, Ulysses CRM Suite, Ulysses, Service Management Feature, Service Level Management, Sales Force Automation (SFA), It Services, It Operations, It service Management, Enterprise Software, Software

Software downloads 2007-07-30

Additional Resources

iPhone 2.0 jailbreaker for iPhone 2g/3g is available

The iPhone DevTeam blog has released the development sources for their tool xpwn version 0.3.  This tool is the firmware 2.0 version of the team's "cross-platform jailbreaking library/command-line utility".  The team claims it has been tested on Linux, Windows XP, and Windows Vista for both the iPhone 2g and the...

Tags: Apple iPhone, 3G, Microsoft Windows, Team Management, Productivity, Cellular Phones, Wireless, Consumer Electronics, Personal Technology, Operating Systems, Software, Management, Nathan McFeters

Blog posts 2008-07-25

World's fastest Blu-ray recorder outruns Blu-ray media?

Buffalo just announced the world's fastest Blu-ray recorder capable of burning through your data at an 8x clip. The problem? BDA-approved media maxes out at 6x assuming you can find one. That's a funny bit of math, no? Available in Japan...

Tags: Recorder, Media, Blu-ray, BDA-approved Media, Advertising & Promotion, Serial ATA, Marketing, Storage, Hardware, Andrew Nusca

Blog posts 2008-07-24

Is open source hurt by piracy?

Is open source hurt by piracy?Only hurts Open Source if proprietary is seen as "better"Sounds like what you are saying is for example, that the competition in the office suite space is Open Office Vs MS Office Vs pirated MS Office. Those willing to pirate see both Open Office...

Tags: Operating systems, open source, piracy, OpenOffice, Microsoft Office, Microsoft Corp., Linux, software

Discussion threads 2008-07-24

How SlideRocket plans to make money

How SlideRocket plans to make moneyWhy?After reading about the product I'm left with a "so what" and "why" would I want it feeling. I can see some niches where it might fit, but with the exception of those niches, why would you want to be on a monthly subscription...

Tags: OpenOffice, Microsoft Office, nich, Microsoft Corp.

Discussion threads 2008-07-24

News to know: DNS flaw; Amazon; Microsoft shakeup; Facebook

Notable headlines: Ryan Naraine: Researchers borrow from Google PageRank for network defense service Attack code published for DNS flaw Nate McFeters: |)ruid and HD Moore release part 2 of DNS exploit 'Spam King' escapes from federal prison iPhone vulnerable to phishing,...

Tags: Apple iPhone, Facebook, DNS, Amazon.com Inc., Microsoft Corp., Microsoft Xbox, Flaw, Game Players, Domain Names, Networking, Security, Consumer Electronics, Personal Technology, Internet, Larry Dignan

Blog posts 2008-07-24

Accenture gets deeper into the green IT services game

Need some outside perspective on the green status of your IT infrastructure? Accenture, which is one of Forrester Research's darlings when it comes to green IT services, has created a set of services called the Accenture Green Technology Suite that handle anything from basic green "maturity" assessments and modeling tools...

Tags: Game, Data Center, Accenture Ltd., Green IT, Data Centers, Storage, Hardware, Data Management, Heather Clancy

Blog posts 2008-07-23

Entellium puts a video game spin on CRM with a desktop RIA

Entellium puts a video game spin on CRM with a desktop RIAGreat news!Back in the day, practical folks used to talk well about Volvos. They said that Volvos were safe, reliable, family cars. There were however not many takers. People instead swooned over sexier, more stylish cars. This is precisely...

Tags: Web browsers, Microsoft Windows, Java development tools, Desktops, video game, video, game, CRM, Web browser, iTunes client, Entellium, Apple iTunes, Sun Java Studio Creator, desktop, rich Internet application

Discussion threads 2008-07-23

Entellium puts a video game spin on CRM with a desktop RIA

Yesterday I sat down and talked with Entellium, an on-demand CRM company that has recently gone away from a purley browser-based model and moved into a desktop smart client application. In doing so they saw a big increase in conversion numbers and the customers have responded well to having the...

Tags: Entellium, Sun Java Studio Creator, Microsoft Windows Presentation Foundation, Rich Internet Application, Video Game, Video, CRM, Desktop Application, Games, Desktops, Corporate Communications, Personal Technology, Hardware, Marketing, Ryan Stewart

Blog posts 2008-07-23

Deals abound for back to school

I took a walk through Circuit City today to see where consumer PCs stood. We'll be back to school in a matter of weeks and parents are already asking about laptops for their high school and college-bound students. The good news is that for $700 you can pick...

Tags: Circuit City Stores Inc., Ubuntu, Microsoft Windows Vista, Laptop Computer, Notebooks, Microsoft Windows Vista (Longhorn), Desktops, Hardware, Notebooks & Tablets, Operating Systems, Microsoft Windows, Software, Christopher Dawson

Blog posts 2008-07-22

The empire strikes back: Can Microsoft's ads cure my Vista psychosis?

The empire strikes back: Can Microsoft's ads cure my Vista psychosis?180 million soldMany buyers are selecting more expensive versions. Microsoft revenues are up extraordinarily. Despite Apple's ads and sales, PC sales are up significantly.And the SP 1 release usually helps sales.You might consider that the reputation you discuss...

Tags: Microsoft Windows Vista (Longhorn), Microsoft revenue, Microsoft Windows Vista, advertisement, Apple Inc., Vista psychosis, psychosis, Microsoft Corp., Microsoft Zune

Discussion threads 2008-07-22

News to know: Apple, Crapware; Icahn and Yahoo; Brocade

Notable headlines: Larry Dignan: Apple's Mac shipments surge; Lowballs on outlook; Jobs health worries Adrian Kingsley-Hughes: Apple reports record Q3 08 Does Apple need to announce a post Steve Jobs plan? Dennis Howlett: Apple chaos theory Jason O'Grady: Apple Q3 2008...

Tags: Apple iPhone, Sony Corp., Facebook, Larry Dignan, Yahoo! Inc., Brocade Communications Systems Inc., Apple Inc., Mice, Utility Computing, 3G, Open Source, Hardware, Peripherals, Cellular Phones, Consumer Electronics, Personal Technology

Blog posts 2008-07-22

The evolution of search over traditional BI

Today's business intelligence tools are great at tracking tradional numbers but fail to quench business's thirst for more information says Commentary--A recent Gartner report predicts that IT’s involvement in business intelligence BI will diminish in time as business users adopt new technologies to quench...

Tags: Payment, Data, Analyst, Information, Pricing, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management, business intelligence, search, Sid Probstein, Attivio

News items 2008-07-22

MB Playing Card Astrology (exe)

MB Playing Card Astrology generates a playing card reading based on your birthday. Each card and suite of cards is associated with different personality traits which help you in understanding yourself better. Playing cards have been used for astrology and fortune telling for ages and have remained popular ever since....

Tags: Card, MysticBoard, MB Playing Card Astrology

Software downloads 2008-07-22

Proving Scoble wrong, Qik lives on and opens public beta to boot

Proving Scoble wrong, Qik lives on and opens public beta to bootKyte ClarificationsHi, this is Gannon from Kyte. I'd like to clarify a few issues raised by your article:Your article compares kyte.com to qik.com. First off, Kyte.com is our corporate site, not our service, so this comparison is irrelevant. Our...

Tags: Advertising & Promotion, Blogging, public beta, Qik, Kyte

Discussion threads 2008-07-21

WhenU make adware

WhenU make adwareAdware and Spybot Search and Destroy are old and InferiorI trialled many anti spyware programs foten simultaneously and then proceeded to deliberately install ad/spyware on my pc. Here is a good link if you want to run trials yourself: http://en.wikipedia.org/wiki/Adware#Well-known_adware_programs.2Fprograms_distributed_with_adwareI then ran each one to see which...

Tags: Spyware, adware & malware, Cyberthreats, Viruses and worms, SECURITY, adware, spyware, WhenU, Spybot Search, advertisement

Discussion threads 2008-07-21

SteelEye Protection Suite for Citrix XenServer

Bob Williamson, VP of Business Development for Steeleye, and I played a rousing game of telephone tag and meeting shuffle before finding a time that would work for a discussion of Steeleye's SteelEye Protection Suite. I was traveling making the task even more complex that it usually is. Since I've...

Tags: Clustering, Citrix Systems Inc., Virtual Machine, SteelEye Protection Suite, Citrix XenServer, Disaster Recovery Protection, Desktop Virtualization, Dan Kusnetzky

Blog posts 2008-07-21

JamesZhu OfficePack (zip)

JamesZhu OfficePack 1 is a free, easy to use, office suite. Features of this office suite include: the ablity to surf the Web using JamesZhu Internet Browser 2.2,the ablity to create text documents with JamesZhu EasyText Word Processor 1.0 the ablity to chat with friends and family using JamesZhu SpeedSend...

Tags: JamesZhu, JamesZhu OfficePack 1, Channel Management, Marketing

Software downloads 2008-07-21

Turnkey E-Commerce Solutions (zip)

eBanyan helps small-and-mid-sized businesses tap into the extensive benefits of e-commerce. Our featured solution is an integrated sales, marketing, and transaction management tool that allows you to sell an unlimited array of products. Take advantage of e-commerce convenience, efficiencies, and cost savings with our application. Features of the eBanyon solution:...

Tags: Transaction Management, E-business, eBanyan, Web Technology, E-business/E-Commerce, Databases, Internet, Enterprise Software, Software, Data Management

Software downloads 2008-07-21

Rich Internet application startup ideas Y Combinator wants to see

Rich Internet application startup ideas Y Combinator wants to seeReally Really Want To Store On the Cloud But ...Am moving a small company (About 15 people) from an information systems design firmly rooted in 1998 to a SaaS/Online CRM/Cloud Storage Mashup model. Today's Amazon S3 outage does give one...

Tags: startup idea, Y Combinator, server, rich Internet application

Discussion threads 2008-07-20