traditional knowledge

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Putting a stop to patent exploitation of traditional knowledge

After years of American and European companies exploiting and patenting traditional remedies and herbs, India has hit on a scheme for protecting the the indigenous patents. A mammoth database documenting a wide range of traditional knowledge, and other major developing nations are most interested. This AP story explains:For thousands of...

Tags: database, traditional knowledge

Blog posts 2005-12-27

Additional Resources

Chatting (Not Chattering) About Salesforce - Part I

(NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog.  Let's see how that...

Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg

Blog posts 2009-11-23

Salesforce Chatter: Social operating systems emerge on the IT stage

The next big shift: Intranets, portals, and software suites that are the integrating force of the social fabric for our organizations. This morning's announcement here at Dreamforce today from Salesforce of Chatter, an enterprise-class realization of Facebook and Twitter, is further evidence of the industry's push for social Web capabilities...

Tags: Salesforce.com Inc., Information Technology, Operating System, Environment, Social Computing, Chatter, Status Update, Groups, Sales Force Management, Social Networking, Sales, Online Communications, Marketing, Advertising & Promotion, Dion Hinchcliffe

Blog posts 2009-11-18

CRM Association-Netherlands Rocks Het Huis!

I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...

Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-11-16

'The Purpose of a Business is to Create a Customer' - Peter Drucker Centenary

This month marks the centenary of Management guru Peter Drucker's birth, and the Harvard Business Review - the Vogue magazine of management fashions - has a terrific section devoted to his legacy and ideas this month. The paper version is a keeper. Drucker's...

Tags: Performance, Knowledge, Drucker, John Hagel, Knowledge Stock, Lloyd, Strategy, Collaboration, Groupware, Management, Enterprise Software, Software, Oliver Marks

Blog posts 2009-11-16

Enterprise 2.0: What do we know today about moving our organizations into the 21st century?

Enterprise 2.0 ROIDion - An extremely interesting article. As a vendor of social software, we're often exposed to an intriguing mix of the trends that you've outlined above. In particular, we've noticed that those common internal advocates you mentioned (e.g. corporate communications, knowledge management) are already sold on the benefits...

Tags: Sales force management, Enterprise 2.0, E 2.0

Discussion threads 2009-11-13

U.S. Ethics Committee staffer file-shares sensitive document

So the answer will be change the technology, right??...I certainly hope not. The person responsible should be fired immediately, if this group is supposed to be so secretive and protective of their data. Putting ANY work-related material on your personal computer is not only a bad idea, it may be...

Tags: Peer to peer (P2P), U.S. Ethics Committee staffer, U.S. Ethics Committee, sensitive document, staffer, file-sharing

Discussion threads 2009-11-04

Facebook users targeted by Zeus banking Trojan

Is it safe to assumethat this threat can happen on any OS/Browser desktop or mobile?Yes but...various Stallman cultist and Job cultist will try to argue that either Linux or MacOSX are immune to this because of a so called superior BSD security model or something along this line.Windows only?The Trojan...

Tags: Spyware, adware & malware, Cyberthreats, Spyware, Viruses and worms, trojan horse, phishing, Facebook, Linux, malware, Microsoft Windows, Microsoft Windows 7

Discussion threads 2009-10-29

Data center design 101

I don't have to design data centers, but I do have to play a knowledgeable wonk on the Web from time to time. With that in mind, I attended two data center presentations at the Gartner IT Symposium to see what I could learn. My knowledge about...

Tags: Data Center, Tiers, Data Centers, Storage, Hardware, Data Management, Larry Dignan

Blog posts 2009-10-23

EvriChart: A Linux Success Story

Tony Maro, CIO of EvriChart, a hospital records management and archiving business, successfully migrated his company's Windows-based line of business document management extranet application and his employees' 40-odd Windows-based desktops to a 100 percent Linux-based server and desktop infrastructure. Jason Perlow interviews Tony Maro, CIO...

Tags: Desktop, Hospital, Imaging, Health Care, Server, Computer, Linux, Microsoft Windows, Document Management, Operating Systems, UNIX, Open Source, Software, Enterprise Software, Finance, Managerial Accounting, Jason Perlow

Blog posts 2009-10-20

What makes Microsoft's SharePoint tick?

Make a post explaining what SharePoint is...As you said, it is a complex product. I remember when Lotus Notes came out, it was difficult to pin it to a traditional category - what IS it? SharePoint may have some of the same issues of perception.What is SharePoint:There are 2 SharePoint?s,...

Tags: Content management, Groupware, Collaboration, Enterprise software, Microsoft Corp., Microsoft SharePoint

Discussion threads 2009-10-16

WinPatrol 17.0.2010 (Windows)

The power of multiple programs without the bloat of a security suite. Clean up your Taskbar, ActiveX, Brower and Startup programs. WinPatrol monitors and exposes adware, keyloggers, spyware, worms, cookies, and other malicious software. This program puts you back in control of your computer with no need for constant updates....

Tags: Microsoft Windows, BillP Studios, WinPatrol 17.0.2010, Security, Viruses And Worms

Software downloads 2009-10-12

America backs away from the Internet with a whimper

Just like how the EU workswhen they do not agree on something, the bargining, voting, referendums, treaties, et cetera begin.And nothing gets done. I guess the internet will now become another thing to be bargin, bantered, discussed, and not agreed apon.Yes, the future looks so bright for it. I wonder,...

Tags: Mediterranean, Internet, parody, Dana

Discussion threads 2009-10-01

Shouldn’t services firms have their own ERP?

I caught up this week with Morris Panner, CEO of OpenAir now part of NetSuite. One aspect of our wide-ranging conversation concerned the continuing evolution of businesses, the economy, etc. towards a greater services orientation. Drawing on that, we discussed how services firms need their own version of ERP. ...

Tags: Staffing, ERP, Services Firm, Service Firm, Enterprise Resource Planning (ERP), Sales Strategy, Enterprise Software, Software, Sales, Brian Sommer

Blog posts 2009-09-25

Social Business in Action - Establishing Excellence

Human interaction is as old as humanity, and nothing beats personal contact. We can learn more from a few seconds of personal contact and get a 'gut feel' about someone or a situation experientially in person than we can from hours of research and remote contact....

Tags: Web, Team, Information Technology, Human Interaction, Cohen, Web 2.0, Channel Management, Team Management, Strategy, Internet, Marketing, Management, Oliver Marks

Blog posts 2009-09-21

McKinsey's 'Business and Web 2.0' Report and the new Consulting Landscape

McKinsey, the venerable management consulting company, has produced their second piece of 'Web 2.0 in business' research this year. This is arguably a sign of the rapid maturation of the 2.0 technology and associated (and I'd argue more important) change management sector: the pricey consulting company...

Tags: Web, McKinsey & Co., Consulting, Web 2.0, Channel Management, Internet, Marketing, Oliver Marks

Blog posts 2009-09-02

CRM failure: An all-star analyst discussion

Your analysts are a joke.The reason they are analysts is because they couldn't cut it in the trenches. And now they are giving advice regarding things they couldn't do. At best, listening to them will give you information on how to fail. Just like they did. Had they been successful...

Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM

Discussion threads 2009-08-23

Using an Adaptive Voice User Interface to Gain Efficiencies in Automated Calls

Traditional speech applications are "Static" and make no dynamic adjustments for the real-time behavior of individual callers. As a result, all callers are handled in the same way regardless of their knowledge, experience, navigation skills and willingness to use the automated system. With an adaptive approach, automated IVR systems continuously...

Tags: Caller, Interface LLC, Interactive-Digital, Speech Application, Interactive Voice Response (IVR)

White papers 2009-08-19

BlackBerry Curve 8520 marks consumer, business power play for RIM [hands-on review]

The first thought that springs from your mind when you pick up the RIM BlackBerry Curve 8520 is, "You know, I could get the hang of this." That's what Research in Motion, BlackBerry's maker, is hoping. The new Curve...

Tags: Research In Motion Ltd., BlackBerry Curve, RIM BlackBerry, Curve 8520, Lithium-cell Battery, Multimedia Menu, Handhelds, Hardware, Andrew Nusca

Blog posts 2009-08-06

Go cloud, young man

Go cloud, young manGo Cloud...IndeedPhil,Great post today. I can't recall how many times I have advised friends who are unemployed to make the move to online occupations. I have a dear friend who has been in traditional advertising for 20+ years, who recently lost his job. I...

Tags: Data centers, INTERNET, Regulatory compliance, Strategy, young man

Discussion threads 2009-08-05