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- ZDNet Author Biography
Tom Steinert-Threlkeld is editor-in-chief of Securities Industry News, as well as a long-time media, technology and business journalist. He experimented with online news delivery a quarter century ago, with a text-only online service called StarText at the Fort Worth Star-Telegram in Texas.- more about Tom Steinert-Threlkeld »
ZDNet Resources
- Programming note: Welcome Andrew Nusca to our blog
- As you may have noticed we've had a bit of a graphic swap at the top of the blog. Tom Steinert-Threlkeld has been swapped for Andrew Nusca. Tom will continue on Between the Lines as a guest contributor from time to time, but his new role as...
- Tags: Blog, Andrew Nusca, Programming, Tom Steinert-Threlkeld, Blogging, Internet, Larry Dignan
- Blog posts 2009-08-03
- 5 looming questions about the Amazon-Zappos deal
- Amazon's acquisition of Zappos is notable on a few fronts. The combination is largely complementary, but there are a few questions hanging. With any luck there will be a few answers on Amazon's second quarter earnings conference call. Among the questions about Amazon's $847 million purchase of...
- Tags: Amazon.com Inc., Zappos, Mitchell, Tom Steinert-Threlkeld, Roi/Tco, Finance, Managerial Accounting, Larry Dignan
- Blog posts 2009-07-23
- Don't Forget to Turn Out the Lights, Tony
- The announcement that Amazon is buying Zappos is so sad. What online retailing needs is more innovators, not fewer. Jeff Bezos of Amazon (recommendation engine and free delivery over $25) and Tony Hsieh of Zappos (free delivery both ways, 365-day guarantee and social...
- Tags: Amazon.com Inc., Games, Personal Technology, Tom Steinert-Threlkeld
- Blog posts 2009-07-22
- Shopping together, online: Into a closet vs. real-time
- So, Zappos has begun to test its "My Zappos"Â social shopping service, first alluded to here in June. You can put shoes, clothes and accessories into your personal closet, online. You can blog about it. You can share your choices with friends, via Twitter...
- Tags: Friend, Zappos, Gender And Diversity, Retail, Human Resources, Tom Steinert-Threlkeld
- Blog posts 2009-07-20
- On Wall Street, the time value of money has been redefined. It does not include you
- An electric signal takes a nanosecond to travel a foot, essentially. These days, that distance matters. At least on Wall Street. If you want to discover prices on stocks first â€" and act on them first â€" you have to...
- Tags: NYSE Euronext, Data Center, Wall Street, Data Centers, Storage, Hardware, Data Management, Tom Steinert-Threlkeld
- Blog posts 2009-07-09
- Catch Yourself If You Can: A Con Artist Guide To Forging Checks
- Frank Abagnale has spent 35 years helping the FBI fight forgery, embezzlement and identity theft. This is a guy who spent five years in prison after starting out in adulthood as a con artist. Now, he’s dedicated his professional life to figuring out the flaws in financial systems and...
- Tags: Artist, Identity Theft, Federal Government, Financial Planning, Security, Government, Finance, Tom Steinert-Threlkeld
- Blog posts 2009-06-25
- Want To See (And Talk About) What Your Friends Are Buying? Zappos Set To Introduce 'Social Shopping'
- Zappos, the online retailer of shoes and clothing, is about to become a social networking site, borrowing aspects of Twitter and Facebook and applying them to their customers’ particular passion: buying stuff. CEO Tony Hsieh Wednesday confirmed to Between The Lines that it is working on an...
- Tags: Facebook, Customer, Twitter, Zappos, Social Networking, Online Communications, Marketing, Advertising & Promotion, Tom Steinert-Threlkeld
- Blog posts 2009-06-24
- The Real Case in Social Media: Zappos CEO Not All Atwitter About Twitter
- When reporting first began on ZDNet’s look at Zappos’ use of social media to build its online retailing business, its CEO, Tony Hsieh, had just crossed 600,000 followers on Twitter. This past week, he passed 800,000. No, the reporting didn’t take that long....
- Tags: Phone, Social Media, Twitter, Zappos, Sales Strategy, Sales, Tom Steinert-Threlkeld
- Blog posts 2009-06-23
- 'Quality Scores' For Web Content: How Numbers Will Create A 'Beautiful Cycle of Greatness for Us All'
- Patrick Keane spent four years at Google, before becoming chief marketing officer at CBS Interactive which owns CNet and ZDNet. Now he’s in his third month as chief executive officer at Associated Content, the “people’s media†company. And...
- Tags: Keane Inc., Web, Quality, Content, Associated Content, Channel Management, Engineering, Marketing, Tom Steinert-Threlkeld
- Blog posts 2009-06-17
- AP, Meet AC. And, BTW, News is Not Really 'Monetizable,' on the Web.
- The Associated Press was created in 1846 as a news cooperative. The idea was to allow member newspapers (and later, radio and TV stations) to combine costs in covering, reporting on and distributing news of import to its members. Its 21st Century counterpart, Associated Content, goes it...
- Tags: Keane Inc., Web, Associated Press, News, AC, Associated Content, Channel Management, TVs, Marketing, Personal Technology, Home Entertainment, Tom Steinert-Threlkeld
- Blog posts 2009-06-17
- The Cost of the Free Internet
- The outpouring of interest in and passionate argument about IAC chairman Barry Diller’s declaration last week that the delivery of content over the Internet ‘absolutely’ will become a ‘paid system’ was instructive. First, it shows the power of the “free†Internet, as it is currently constructed. A...
- Tags: Payment, Video, Cable, Programming, Internet, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, Tom Steinert-Threlkeld
- Blog posts 2009-06-16
- Brick and Click Stores: How Circuit City Could Re-Open Its Doors
- Why doesn’t a consumer electronics store work this way, in the age of the Internet? You walk into the digital photography section. On a slanted shelf sit 15 different cameras, each tied to its stanchion for security. But there’s a big screen...
- Tags: Circuit City Stores Inc., Camera, CompUSA Inc., Fiorentino, Internet, Retail, Branding, Marketing, Tom Steinert-Threlkeld
- Blog posts 2009-06-12
- Barry Diller: The Internet 'Absolutely' Will Become a 'Paid System'. Time Projection: Within 5 Years
- The days of the free Internet will draw to a close over the next five years, according to the chairman and chief executive of IAC, the interactive services company which operates a collection of more than 30 Internet sites which produce $1.5 billion a year in revenue. ...
- Tags: Billing, IAC/InterActive Corp., Billing System, Internet, Tom Steinert-Threlkeld
- Blog posts 2009-06-10
- Tweet This: IAC Might Be Interested in AOL (Says Barry Diller)
- Well, maybe the founders of Twitter and the CEO of Yahoo aren’t interested in acquiring AOL. But IAC chairman Barry Diller might be. The Time Warner online service, which is openly for sale, still is a “tremendously valuable property,’’ Diller...
- Tags: IAC/InterActive Corp., America Online Inc., Mergers & Acquisitions, Corporate Law, Advertising & Promotion, Financial Accounting, Investment, Finance, Business Operations, Marketing, Tom Steinert-Threlkeld
- Blog posts 2009-06-10
- Can the Man Who Re-Assembled AT&T Change His Tune For GM?
- Ed Whitacre. The quintessential amalgator of companies. He's going to save GM, as its new chairman? Don't get me wrong. He did a pretty amazing job with the hand he was played in telecommunications. He took the smallest of the Baby Bells,...
- Tags: AT&T Corp., Southwestern Bell, General Motors Corp., Internet, Operational Planning, Telephony, Business Operations, Networking, Tom Steinert-Threlkeld
- Blog posts 2009-06-09
- Schmidt: Bing Has Not Changed What Google Is Doing
- No big surprise here, but the arrival of Bing is not causing Google CEO Eric Schmidt to lose any sleep. When asked by Fox Business Network's Liz Claman if Google was putting any additional "rocket fuel" into what it was doing, because of...
- Tags: Google Inc., Arrival, Corporate Communications, Search, Leadership, Strategy, Marketing, Management, Tom Steinert-Threlkeld
- Blog posts 2009-06-09
- Behavioral Data: Valuing Customers. Then Avoiding Them.
- There’s little question that just about every profit-making company out there would like to know exactly what you’re doing on the Web, all the time. And that there’s a clear profitable market to be had in data that captures your “behavior†on the Internet. ...
- Tags: Customer, Channel Management, Retail, Marketing, Tom Steinert-Threlkeld
- Blog posts 2009-06-05
- CircuitCity.com Is Back Online. And, Yes, You Can Return HP, IBM and Toshiba Products. Now.
- CircuitCity.com was reborn on May 22, brought to you by the Systemax folks who bought remnants of the CompUSA chain and operate TigerDirect.com. When CircuitCity.com first came back, its return policy came under fire from The Consumerist and other sites such as MaximumPC and CrunchGear. ...
- Tags: Circuit City Stores Inc., Hewlett-Packard Co., Policy, Manufacturer, Toshiba Corp., IBM Corp., Manufacturing, Tom Steinert-Threlkeld
- Blog posts 2009-06-02
- Happy Birthday, Zappos: A Billion-Dollar Business Built on ... Culture?
- The number one objective of Zappos -- known mostly for its selling of shoes online (and its free two-way shipping) -- is to establish a great company culture. If you do that, CEO Tony Hsieh contends, all the "other stuff" falls into place. ...
- Tags: Culture, Las Vegas, Zappos, Sales Strategy, Sales Force Management, Channel Management, Sales, Marketing, Tom Steinert-Threlkeld
- Blog posts 2009-06-01
- Bing vs. Bing: Pitching To Be Its Pitchman?
- You had to expect it. The personage who writes the Bing blog and column for Fortune is "moderately outraged" by Microsoft's use of his pen name as the name of its latest search engine. Gil Schwartz, the executive vice...
- Tags: Advertisement, Search Engine, Blog, Microsoft Corp., Search, Marketing Research, Marketing, Tom Steinert-Threlkeld
- Blog posts 2009-05-29
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