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- Service Management in an Uncertain Economy
- Organizations are feeling the pressure of economic uncertainty—directly in their own financial statements and dealings with their business partners and customers—as well as indirectly through the constant barrage of stories about troubling economic conditions and weak market and industry trends. IBM Software takes this state...
- Tags: Service Management, Webcast, IBM Corp.
- Webcasts 2009-05-28
- IBM's management and testing software updated with energy conservation in mind
- IBM has said and done plenty about tweaking its server and storage hardware for energy efficiency. Last week, it released some changes to its Tivoli management platform as well as its content management software designed with energy efficiency in mind. The company (finally!) has also started a new program that...
- Tags: Software, Power Consumption, IBM Corp., Tools & Techniques, Management, Heather Clancy
- Blog posts 2008-11-02
- AfriSam Boosts Performance, Cuts Costs and Simplifies Processes With SAP ERP on IBM System p
- AfriSam is one of the leading suppliers of cement, aggregates and ready-mix concrete in Africa. AfriSam wanted to reduce cost, cut paperwork and simplify business processes by allowing employees to manage their own time/attendance records directly into the central ERP system - a functionality that was not available with its...
- Tags: Performance, SAP AG, ERP, IBM Corp., AfriSam, Enterprise Resource Planning (ERP), Service Level Management, Enterprise Software, Software, It Operations, It service Management
- Case studies 2008-05-01
- Advanced Backup Reporting for Business-Level Trending and Analysis
- Veritas Backup Reporter provides advanced backup reporting to help IT staff enhance the efficiencies of their backup and recovery operations, help verify backup service-level compliance and bring costs associated with backup and recovery in line with the needs of the business. Veritas Backup Reporter provides that global, centralized reporting view...
- Tags: Analysis, Veritas Backup Reporter, Backups
- Webcasts 2008-01-29
- Global Data Vaulting Delivers Disaster Recovery Services for as Little as 3 USD a Day With IBM Tivoli Software
- The challenge was to help clients decrease the time and cost of recovering from service outages and disasters. As a solution a fully-managed secure backup service based on IBM Tivoli Storage Manager family software was deployed. This enabled delivery of enterprise-level business continuity services to small and medium-sized businesses for...
- Tags: Software, Business Continuity, Disaster Recovery, IBM Corp., Backups, It Services, Smb/Sme
- Case studies 2008-01-01
- IBM Tivoli Identity Manager
- To effectively compete in today's business environment, companies are increasing the number of users - customers, employees, partners and suppliers - allowed to access information across applications, mainframes, service oriented architectures, the Web and other environments. As a result, CIOs today continually face two major challenges: meeting internal and regulatory...
- Tags: IBM Corp., IBM Tivoli Identity Manager, Regulatory Compliance, Service-Oriented Architecture (SOA), Roi/Tco, Human Resources, Policies And Procedures, Web Services, Enterprise Software, Software, Finance, Managerial Accounting
- White papers 2007-12-20
- BriefingsDirect SOA Insights analysts on virtualization trends and role of IT operations efficiency for SOA
- Read a full transcript. The latest BriefingsDirect SOA Insights Edition, Vol. 24, provides a roundtable discussion and dissection of Services Oriented Architecture SOA-related news and events, with a panel of IT analysts. In this episode, our experts examine virtualization trends through the acquisition this summer of XenSource...
- Tags: Information Technology, Environment, Opsware Inc., Citrix Systems Inc., SOA, Microsoft Corp., Service, XenSource Inc., Service-Oriented Architecture (SOA), Virtualization, Storage Management, Utility Computing, Web Services, Middleware, Enterprise Software, Software, Hardware, Storage, Dana Gardner
- Blog posts 2007-10-17
- IBM Tivoli Business Service Manager V4.1
- This paper leads through the new Tivoli Business Service Manager V4.1 that is based on Netcool/Realtime Active Dashboard RAD, instead of the previous Tivoli Business Systems Manager V3.1. This paper will describe Tivoli Business Service Manager V4.1 components and architecture. It also discusses function comparison of functions for Tivoli Business...
- Tags: Business Service, IBM Corp., It Management, It service Management
- White papers 2007-09-01
- ADP Leverages IBM Business Service Management (BSM) Solutions to Keep Corporate Payrolls Humming
- Automatic Data Processing, Inc. ADP is the market leader providing a wide range of employer-focused business process management services that require extensive processing, recordkeeping, technology, and best practices. There were several business initiatives and trends causing many customer problems and placing additional pressure on the Enterprise Systems Management & Monitoring...
- Tags: Service Management, Business Service Management, Payroll, Automatic Data Processing Inc., IBM Corp., Operational Planning, Payroll Solutions, Business Process Automation, Business Operations, It Operations
- Case studies 2007-08-09
- Options for Sending z/OS Events to TBSM 4.1 and Netcool/OMNIbus
- The Netcool/OMNIbus technology is the platform for Tivoli Business Service Manager TBSM 4.1 (a change from Tivoli Business Systems Manager 3.1). IBM provides Discovery Library Adapters DLAs with TBSM 4.1 to discover z/OS resources and populate the Service Repository with these resources for inclusion in defined services. This paper describes...
- Tags: IBM z/OS, IBM Corp., Netcool/OMNIbus, Netcool/OMNIbus Technology, Utility Computing, Operating Systems, Servers, Software, Hardware
- White papers 2007-06-01
- IT-Lifeline Uses IBM Tivoli Storage Manager to Ensure Growing Bank's Data Remains Safe
- Washington Trust Bank knew it faced challenges in the areas of IT data backup and recovery, enough so that it stood out as one of the key concerns for incoming senior vice president and chief information officer. They wanted to deliver a predictable, reliable, and fast method of data backup...
- Tags: Bank, IBM Tivoli Storage Manager, Data Backup, IBM Corp., Backups
- Case studies 2007-06-01
- Exchange 2003 VSS Backup Solution for IBM System Storage DS8000 and DS6000 With IBM Tivoli Storage Manager for Mail - Data Protection for Exchange
- Customers rely on Microsoft Exchange, SQL Server, and various internet/intranet applications as key business applications. Even short periods of unexpected downtime can have a serious impact on productivity and in the event of a system or network failure, the ability to back up and/or restore data quickly and consistently is...
- Tags: Data Protection, IBM Tivoli Storage Manager, Storage, Microsoft Exchange Server 2003, IBM Corp., Backups
- White papers 2007-04-20
- IT service management emerging subset of SOA
- Last week, I posted news about a survey on IT Infrastructure Library, or ITIL, which found a high level of correlation between success at SOA and commitment to ITIL. ITIL is a standardized approach – and series of documents -- that are used to aid the implementation of a...
- Tags: SOA, Al Zollar
- Blog posts 2006-08-22
- Middle Management
- Middle ManagementExactlyYou are using TSM - Tivoli Storage Management. I am of the opinion that this is not the greatest backup solution. One full dump and many, many incremental dumps makes recovery dog slow. I also wonder if it is fine-grained enough - it seems that you can only backup...
- Tags: Strategy, S60, Ford Motor Co., FORD IT, Volvo, information technology, middle management
- Discussion threads 2006-06-22
- IBM to Cisco: Get back down in the weeds
- At first glance, IBM's announced intention today to buy XML optimization appliance maker DataPower smacks of trying to accelerate the adoption of SOA and head off any pesky performance hiccups along the way. But a deeper look portends an even bigger fish to fry with the deal -- for IBM...
- Tags: DataPower Technologies Inc., IBM Corp.
- Blog posts 2005-10-18
- IBM to Cisco: Get back down in the weeds
- At first glance, IBM's announced intention today to buy XML optimization appliance maker DataPower smacks of trying to accelerate the adoption of SOA and head off any pesky performance hiccups along the way. But a deeper look portends an even bigger fish to fry with the deal --...
- Tags: Service-oriented architecture (SOA), Middleware, Enterprise software, Web services, NETWORKING, Performance management, IBM Corp., DataPower Technologies Inc., SOA, XML, IBM WebSphere, Cisco Systems Inc.
- Blog posts 2005-10-18
- Shanxi Mobile Communications Company Boosts Customer Service Levels With a Service-Oriented Architecture Built on IBM Websphere Software
- A subsidiary of the China Mobile Communications Company, Shanxi Mobile Communications Company Shanxi Mobile offers wireless communication services to more than eight million subscribers. The company was looking for a new application framework that would offer improved flexibility and advanced integration capabilities. To enable secured access to the new infrastructure,...
- Tags: Customer Service, IBM WebSphere, Wireless Communication, SOA, IBM Corp., Wi-Fi, Service-Oriented Architecture (SOA), Wireless, Enterprise Software, Web Services, Software
- Case studies
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