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	<title><![CDATA[tietoenator Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to tietoenator]]></description>
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		<title><![CDATA[IT Service Provider TietoEnator Uses SAS to Measure Profitability and Performance]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1143475]]></link>
		<description><![CDATA[TietoEnator is a leading supplier of high value-added IT services in the Nordic countries. The group specializes in consulting, developing and hosting its customers' business operations in the digital economy. The challenge was to measure the costs and profit potential of IT services. TietoEnator deployed SAS IT Resource Management that...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://updates.zdnet.com/tags/tietoenator.html"><![CDATA[TietoEnator]]></category>
	</item>
	<item>
		<title><![CDATA[Managing Global Energy Projects With EMC Documentum and Microsoft SharePoint: A Customer Success Story With TietoEnator]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=968359]]></link>
		<description><![CDATA[People can improve global energy projects by making it easier for users to centrally manage, archive, and control information. All needed is an EMC Documentum enterprise content management solution that leverages the web-based collaboration provided by Microsoft SharePoint. The attendee will learn from real-world global project management success. TietoEnator Energy...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Fri, 09 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+sharepoint.html"><![CDATA[Microsoft SharePoint]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/emc+corp..html"><![CDATA[EMC Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/documentum.html"><![CDATA[Documentum]]></category>
		<category domain="http://updates.zdnet.com/tags/tietoenator.html"><![CDATA[TietoEnator]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management.html"><![CDATA[Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EMC</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">EMC,MSFT</category>
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		<title><![CDATA[Developers Produce Better Software Faster at Global IT Company]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=397737]]></link>
		<description><![CDATA[TietoEnator provides consulting, developing, and hosting services to meet its customers' digital needs. With nearly 16,000 employees, it is one of the largest IT providers in Europe and operates in 30 countries. The company needed to make its reporting processes more accurate and information easier to access. When customers enquired...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 14 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/developer.html"><![CDATA[Developer]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology+company.html"><![CDATA[Information Technology Company]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/tietoenator.html"><![CDATA[TietoEnator]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+development+tools.html"><![CDATA[Microsoft Development Tools]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/development+tools.html"><![CDATA[Development Tools]]></category>
		<category domain="http://updates.zdnet.com/tags/software+development.html"><![CDATA[Software Development]]></category>
		<category domain="http://updates.zdnet.com/tags/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
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	<item>
		<title><![CDATA[Evaluation Framework for Service Level Management in Federated Service Management Context]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=916859]]></link>
		<description><![CDATA[Web Services are being adopted for integration, yet to enable a full-blown service-oriented architecture approach for federated service management, a comprehensive support infrastructure is required. Focusing on service level management in the service management arena, this paper describes a frame of reference and uses it to evaluate service level management...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 16 Mar 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/tietoenator.html"><![CDATA[TietoEnator]]></category>
		<category domain="http://updates.zdnet.com/tags/service+management.html"><![CDATA[Service Management]]></category>
		<category domain="http://updates.zdnet.com/tags/service+level+management.html"><![CDATA[Service Level Management]]></category>
		<category domain="http://updates.zdnet.com/tags/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+service+management.html"><![CDATA[It service Management]]></category>
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