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ZDNet Resources
- IT Service Provider TietoEnator Uses SAS to Measure Profitability and Performance
- TietoEnator is a leading supplier of high value-added IT services in the Nordic countries. The group specializes in consulting, developing and hosting its customers' business operations in the digital economy. The challenge was to measure the costs and profit potential of IT services. TietoEnator deployed SAS IT Resource Management that...
- Tags: Performance, Information Technology, SAS Institute, TietoEnator
- Case studies 2009-01-01
- Managing Global Energy Projects With EMC Documentum and Microsoft SharePoint: A Customer Success Story With TietoEnator
- People can improve global energy projects by making it easier for users to centrally manage, archive, and control information. All needed is an EMC Documentum enterprise content management solution that leverages the web-based collaboration provided by Microsoft SharePoint. The attendee will learn from real-world global project management success. TietoEnator Energy...
- Tags: Microsoft SharePoint, Microsoft Corp., EMC Corp., Documentum, TietoEnator, Content Management, Storage, Collaboration, Enterprise Software, Software, Hardware
- Webcasts 2008-05-09
- Developers Produce Better Software Faster at Global IT Company
- TietoEnator provides consulting, developing, and hosting services to meet its customers' digital needs. With nearly 16,000 employees, it is one of the largest IT providers in Europe and operates in 30 countries. The company needed to make its reporting processes more accurate and information easier to access. When customers enquired...
- Tags: Software, Developer, Information Technology, Information Technology Company, Microsoft Corp., TietoEnator, Microsoft Development Tools, Strategy, Development Tools, Software Development, Software/Web Development, Management
- Case studies 2007-05-14
- Evaluation Framework for Service Level Management in Federated Service Management Context
- Web Services are being adopted for integration, yet to enable a full-blown service-oriented architecture approach for federated service management, a comprehensive support infrastructure is required. Focusing on service level management in the service management arena, this paper describes a frame of reference and uses it to evaluate service level management...
- Tags: TietoEnator, Service Management, Service Level Management, It Services, It Operations, It service Management
- White papers 2007-03-16
Additional Resources
- Darlington Building Society Invests in Expand Networks to Support MPLS Investment
- Due to the dispersed nature of its branches, Darlington Building Society made a significant investment in a new MPLS network to provide more control over shared resources and to form the foundation of its disaster recovery strategy. However, the migration to MPLS didn't run as smoothly as expected. Darlington Building...
- Tags: MPLS, Investment, Expand Networks Inc., Network Technology, Networking
- Case studies 2008-04-01
- Finnish Government Implements Centralized IT Platform for Cross-Ministerial Processes
- Finnish Government wanted to create a reliable, scalable, and consolidated Information Technology IT infrastructure following a merger of the IT units of the government, the Prime Minister's Office, and the Ministry of Finance in 2004 and provide a unified platform for the two separate process systems used by the government...
- Tags: Oracle Corp., Information Technology, Strategy, Government, Management
- Case studies 2008-02-01
- Customs Organisation Improves Customer Service With Standardised IT Environment
- Finnish Customs regulates Finland's internal and external trade in the European Union. In 2005, the organisation employed 2,600 people and collected ¬2.5 billion (U.S.$3.5 billion) in taxes and charges. That year, the organisation decided to upgrade from its existing Applix database server and IT environment. Finnish Customs examined a number...
- Tags: Customer Service, Microsoft Corp., Customs Organisation, Finnish Customs, Open Source, Strategy, Management
- Case studies 2007-12-01
- Swedish outsourcing market to grow 7.4% in 2005
- According to IDC, there was a fall in the number of large IT outsourcing deals in Sweden in 2004. Market growth was 12% in 2003 and around 10.5% in 2004, but this is forecast to drop to 7.4% in 2005, with a particular slowdown in IS outsourcing growth. Average annual...
- Tags: IBM Corp., WM-data
- Blog posts 2005-01-14
- Swedish outsourcing market to grow 7.4% in 2005
- According to IDC, there was a fall in the number of large IT outsourcing deals in Sweden in 2004. Market growth was 12% in 2003 and around 10.5% in 2004, but this is forecast to drop to 7.4% in 2005, with a particular slowdown in IS outsourcing growth. Average annual...
- Tags: IBM Corp., WM-data
- Blog posts 2005-01-14
- VTT Technical Research Centre of Finland Advances Its Growth Strategy With a Cost-Effective ERP Solution
- VTT Technical Research Centre of Finland is the largest multidisciplinary research organization in Northern Europe, providing versatile technology and research services to domestic and international clients. The company wanted to enable themselves to engage in extensive, interdisciplinary collaboration with customers and partners in accordance with the growth requirements. The challenge...
- Tags: Strategy, Oracle Corp., Finland, ERP, Enterprise Resource Planning (ERP), Operational Accounting, Enterprise Software, Software, Finance
- Case studies
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