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- AT&T updates wireless plans, prohibits Slingbox
- Public Knowledge's Robb Topolsky reports that AT&T Wireless quietly changed its service terms after a Chicago AT&T subscriber received a $28,000 mobile bill after watching a Bears football game on his notebook computer via Slingbox. The customer was waiting for his cruise to depart from Miami when...
- Blog posts 2009-04-03
- Facebook invites users to chime in on new Terms of Service
- Facebook invites users to chime in on new Terms of ServiceReally not that great...Facebook isn't really giving anyone the ability to change anything. Here is a section from the new proposed TOS. 12. Amendments12.1 We can change this Statement so long as we provide you notice through Facebook (unless you...
- Discussion threads 2009-02-26
- Facebook invites users to chime in on new Terms of Service
- Facebook today announced bold steps to recraft its Terms of Services agreement - the legal agreement between the site and its users - by inviting users to review, comment or even cast a vote to help simplify and shape the language of the new agreement. The company...
- Blog posts 2009-02-26
- Facebook faces up to controversy, reverts TOS, turns to users for input
- After much Internet uproar since the weekend over Facebook's updated terms of service, the social networking site stated tonight that it would revert to its previous terms of service TOS. In a blog post published late tonight by Mark Zuckerberg, the founder said that the TOS...
- Blog posts 2009-02-17
- Facebook's TOS debacle: Be upset for a better reason
- Facebook's TOS debacle: Be upset for a better reasonWhy I started the group on FacebookI just wanted to clarify why I started the Facebook group "People Against the new Terms of Service TOS" yesterday. Personally it wasn't so much about getting Facebook to change their TOS. If you read the...
- Discussion threads 2009-02-17
- More than cost savings alone, cloud computing will transform business, say HP and Capgemini
- More than cost savings alone, cloud computing will transform business, say HP and CapgeminiMessage has been deleted.
- Discussion threads 2009-01-21
- Get those ToS sorted
- The spat between WidgetLaboratory and Ning highlights one of the running sores in the current rush to all things 2.0: no-one and I mean no-one has given enough thought to how Terms of Service ToS are going to operate in the real world once cloud based services start to scale...
- Blog posts 2008-08-25
- Google Health launches; Read the terms of service
- Google Health launches; Read the terms of serviceWow!!This is the era of minority report.Who would be foolish enough......to put all their health info on the web for the world to see and for Google to share with the rest of the world? Especially nowadays when potential employers are, ahem,...
- Discussion threads 2008-05-19
- Google Health launches; Read the terms of service
- Google Health has launched for the masses, but watch those terms of usage closely. Google Health, which is expected to officially launch at a Google event today (see Google Webcast, Techmeme and Google Blogoscoped coverage), is now available to the average bear. Marissa Meyer, VP search products...
- Blog posts 2008-05-19
- Update: Adobe reconsiders Photoshop Express TOS
- You'll recall that Adobe last week announced Photoshop Express beta â€" a free Web-based tool that allows you to crop, rotate, tweak, twirl, correct, and show off photos on Photoshop Express or Facebook. For free. You'll also recall the ensuing flap that surround its onerous Terms Of Service TOS that,...
- Blog posts 2008-04-04
- Did Scoble break EU law on Facebook?
- Did Scoble break EU law on Facebook?Scoble and Facebook IssueWhile it is always good to report the news for those of us to learn from, what bothers me about your post was the comment, you were "itching" to write something about this affair.And I have to think ( and I...
- Discussion threads 2008-01-08
- BULLETIN: AT&T tells me it will revise "damage our name" language in TOS
- Just and I mean JUST- received this from a key AT&T spokesman I have communicated with before: Russell, I wanted to give you a quick update on the terms of service language you posted on last week (Note: link to that post is mine). ...
- Blog posts 2007-10-09
- Forcing Customer Service Up the Business Agenda: A View From Customer Service Directors
- Customer service plays an increasingly important role in both the private and public sector and research by Touchpaper reveals that organisations face a host of challenges in the area, including more demanding customers, diminishing loyalty and fiercely competitive markets. Problems are compounded by increasing pressure from industry regulators who are...
- White papers 2006-10-01
- TiVo watchers uneasy after post-Super Bowl reports
- TiVo watchers uneasy after post-Super Bowl reportsI like my DVR free and dongle-lessAnd to think I used to like TiVO...MythTV works nice for me.. at least I know who's watching.. ME! When will these companies learn not to mess with consumers! It doesn't matter if your personal info...
- Discussion threads 2004-02-05
Additional Resources
- MySpace suicide conviction tentatively overturned
- It looks like Lori Drew - the too-involved-in-her-daughter's-social-problems mom whose MySpace fraud led 13-year-old Megan Meier to kill herself - will go free after all. A federal jury convicted Drew last year on three misdemeanor counts of computer fraud. But on Thursday, the judge in the case tentatively threw out...
- Blog posts 2009-07-02
- Facebook - Snatching Defeat From the Jaws of Victory?
- What on earth are Facebook doing? Imagine going into a stationery store and buying a Filofax personal organizer and then over time filling it with personal contacts info, photos and notes. You come home one night and it's no longer...
- Blog posts 2009-07-02
- Facebook's privacy settings: users get more control as wall gets torn down
- Facebook is preparing to roll out new privacy settings - some of which includes tearing down the closed Facebook wall and opening the data to the general public. (Statement, Techmeme) But before anyone goes into panic mode, it's important to note that the company is going to...
- Blog posts 2009-07-01
- RIM: Is the BlackBerry OS the weak link?
- RIM: Is the BlackBerry OS the weak link?Not dire yet, just mild concern.I would like many get an iPhone if I didn't have to get AT&T to do it and could get one without spending so much $$. But I like my Blackberry, I'm posting with it now. I just...
- Discussion threads 2009-07-01
- Microsoft seeks a name for its new Office Web Apps suite
- Microsoft seeks a name for its new Office Web Apps suiteGiggle ME j/k nt Office Web Apps"Office Web Apps" sounds just about right to me.Since they never use the cool names anyway...Why not just call it Office for Web. :)Or the slightly more elegant "Remote Office". :)RE: Microsoft seeks a...
- Discussion threads 2009-06-30
- Are iPod touch users second-class citizens? Apple says yes
- Are iPod touch users second-class citizens? Apple says yesI bought the update, and was happy to do so.I would prefer that the update should have been free though, but there are features that I like to have in the update, that I can now use. Like the pairing of BT...
- Discussion threads 2009-06-29
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