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- Intelligent Service Level Management - ISLM White Paper: Measuring Voice Quality
- Voice over IP VoIP systems can suffer from significant call quality and performance management problems. Network managers and others need to understand basic call quality measurement techniques, so that they can successfully monitor, manage and diagnose these problems. This white paper describes commonly used call quality measurement methods, explains the...
- Tags: Service Level Management, Voice Quality, Teltronics, Performance Management, Telephony, Business Intelligence, VOIP, Telecommunications, Human Resources, Workforce Management, Networking, Enterprise Software, Software, Data Management
- White papers 2008-05-27
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