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	<title><![CDATA[telephony system Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to telephony system]]></description>
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		<title><![CDATA[3Com Telephony System at Petrus Ltd]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1008719]]></link>
		<description><![CDATA[Petrus Technical Supplies Ltd. was generally dissatisfied with its traditional telephony solution. The system was not only prone to faults but was also costly to operate. The company was looking for a replacement communications system which would be easy to install and integrate readily into the business from both a...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony+system.html"><![CDATA[Telephony System]]></category>
		<category domain="http://updates.zdnet.com/tags/3com+corp..html"><![CDATA[3Com Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/network+administration.html"><![CDATA[Network Administration]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
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		<title><![CDATA[CCMreporter 1.1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=800201]]></link>
		<description><![CDATA[Uplinx CCMreporter is a tool that produces comprehensive documentation for a Cisco Unified CallManager telephony system: configuration Report all Callmanager objects, Phone Inventory Report (Model, MAC, Serial, Switch Neighbor). Accomplish a comprehensive report quickly. This version is the first release on CNET Download.com.   ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 04 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/telephony+system.html"><![CDATA[Telephony System]]></category>
		<category domain="http://updates.zdnet.com/tags/uplinx+pty.html"><![CDATA[Uplinx Pty]]></category>
		<category domain="http://updates.zdnet.com/tags/uplinx+ccmreporter.html"><![CDATA[Uplinx CCMreporter]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
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		<title><![CDATA[Insurer Replaces Traditional Telephony Systems With SAP Business Communications Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=340738]]></link>
		<description><![CDATA[Helsinki, Finland - based Veritas was facing a problem all too common for today's businesses. The company was using a range of traditional enterprise telephony systems that no longer addressed their business needs. With the existing solution, customer service was complicated to manage, employees were difficult to reach, and update...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Nov 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony+system.html"><![CDATA[Telephony System]]></category>
		<category domain="http://updates.zdnet.com/tags/sap+ag.html"><![CDATA[SAP AG]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">SAP</category>
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		<title><![CDATA[At This University, Unified Messaging Is a "Can't Live Without It" Service]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=312313]]></link>
		<description><![CDATA[The Sullivan University System in Kentucky needed to upgrade and standardize its aging telephony system on a Voice over IP VoIP solution. Sullivan also wanted to extend a highly popular service that was available on one campus - unified messaging - to the faculty and staff throughout the system. With...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/unified+messaging.html"><![CDATA[Unified Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony+system.html"><![CDATA[Telephony System]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
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		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
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