telephony system

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3Com Telephony System at Petrus Ltd

Petrus Technical Supplies Ltd. was generally dissatisfied with its traditional telephony solution. The system was not only prone to faults but was also costly to operate. The company was looking for a replacement communications system which would be easy to install and integrate readily into the business from both a...

Tags: Telephony, Telephony System, 3Com Corp., VOIP, Telecom & Utilities, Telecommunications, Network Administration, Networking

Case studies 2009-01-01

CCMreporter 1.1 (Windows)

Uplinx CCMreporter is a tool that produces comprehensive documentation for a Cisco Unified CallManager telephony system: configuration Report all Callmanager objects, Phone Inventory Report (Model, MAC, Serial, Switch Neighbor). Accomplish a comprehensive report quickly. This version is the first release on CNET Download.com.

Tags: Telephony System, Uplinx Pty, Uplinx CCMreporter, Microsoft Windows, Telecommunications, Telecom & Utilities, Operating Systems, Software

Software downloads 2007-12-04

Insurer Replaces Traditional Telephony Systems With SAP Business Communications Management

Helsinki, Finland - based Veritas was facing a problem all too common for today's businesses. The company was using a range of traditional enterprise telephony systems that no longer addressed their business needs. With the existing solution, customer service was complicated to manage, employees were difficult to reach, and update...

Tags: Telephony, Telephony System, SAP AG, Telecommunications, Product Marketing, VOIP, Customer Relationship Management (CRM), Telecom & Utilities, Marketing, Networking, Enterprise Software, Software

Case studies 2007-11-01

At This University, Unified Messaging Is a "Can't Live Without It" Service

The Sullivan University System in Kentucky needed to upgrade and standardize its aging telephony system on a Voice over IP VoIP solution. Sullivan also wanted to extend a highly popular service that was available on one campus - unified messaging - to the faculty and staff throughout the system. With...

Tags: Unified Messaging, Telephony System, VOIP, Collaboration, Telecommunications, Networking

Case studies

Additional Resources

Brekeke PBX 2.3.8.4 (Windows)

An award-winning product, Brekeke PBX is a SIP-based IP-PBX system for call centers, enterprises and service providers. Brekeke PBX solutions are cost-effective and provide flexibility to meet each telephony system's requirements. Brekeke PBX comes in two editions: Basic Edition with traditional telephony features and Pro Edition which includes a full...

Tags: Microsoft Windows, PBX, Brekeke Software Inc., Brekeke PBX, Brekeke PBX Solution, Telephony, VOIP, Call Centers, Telecommunications, Networking, It Operations

Software downloads 2009-12-02

Strengthening Foundation of Real Time Enterprise Based on UC and Collaboration Platform

From November 2008 till July 2009, S-OIL built an enterprise-wide communications and collaboration platform. S-OIL not only upgraded its existing groupware but also from an integration perspective, chose to a method to link a single platform for portal, collaboration, groupware, mobile, search, messenger and video conferencing as well as IP...

Tags: Enterprise Security, Microsoft Corp., Groupware, Collaboration, Enterprise Software, Software

Case studies 2009-11-24

Building Reliable IP Telephony Systems

Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically, optimal architecture and design does not only deliver high reliability, but also produces a system that is easy to use and manage. ...

Tags: Telephony, IP Telephony, IP, ShoreTel, Reliability, VOIP, Telecommunications, Telecom & Utilities, Network Technology, Networking

White papers 2009-11-10

Strategic Guide to Business Phone Systems:

This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through the steps in choosing a business phone system and will provide a firm understanding of IP Telephony and Unified Communications.

Tags: Phone, ShoreTel, Telecom & Utilities, Telecommunications

White papers 2009-11-10

Airport Operator Improves Services and Reduces Costs With Unified Communications

LFV Group operates airports throughout Sweden. LFV has a highly distributed workforce, and e-mail is the primary source of communication for the group's 4,000 employees. In 2009, LFV began a program to upgrade its communications infrastructure, including its telephony system and Microsoft Exchange Server 2003 e-mail solution. LFV wanted a...

Tags: Unified Messaging, Microsoft Exchange Server, Unified Communications, Microsoft Corp., Airport Operator, LFV Group, E-mail, Collaboration, VOIP, E-mail Servers, Online Communications, Telecommunications, Networking, Enterprise Software, Software

Case studies 2009-11-01

LG Telecom Cuts Product Development Time From Two Months to Two Weeks

Founded in July 1996, LG Telecom provides telephony and internet services to the South Korean market. To establish a strong, reliable business and build its subscriber base, LG Telecom based its marketing to consumers on the mobile phone-enabled lifestyle while delivering robust wireless internet and data services. To meet the...

Tags: Oracle Corp., LG Telecom, Internet, Product Development, Product Marketing, VOIP, Strategy, Wi-Fi, Telecommunications, Wireless And Mobility, Research & Development, Business Operations, Marketing, Networking, Management

Case studies 2009-10-01

Montana Tests Unified Communications to Boost Responsiveness to Citizens, Cut Costs

The highly dispersed nature of state government offices and other facilities throughout Montana makes communication there a challenge. So, the state is responding by adopting communications of all types - and unifying them with a single technology backbone that makes them "Realistic and manageable for them," according to a state...

Tags: Citizens LLC, Telephony, Unified Communications, IP Telephony, Montana, E-mail, Web Conferencing, VOIP, Telecommuting, Microsoft Windows Active Directory, Telecommunications, Instant Messaging, Collaboration, Online Communications, Internet, Networking, Human Resources, Workforce Management, Directory Services, Enterprise Software, Software

Case studies 2009-09-23

The best VoIP solution is ...

What about hosted?Wondering if you guys would be willing to discuss the most obvious omission... hosted. It's like choosing which car to buy when its cheaper to take a limo.RE: The best VoIP solution is ...Your article was only comprehensive if you consider just the IP-PBX and desktop telephone;...

Tags: Session Initiation Protocol (SIP), Telephony, TELECOMMUNICATIONS, Fax, Zultys, Voice Mail, VoIP Solution, AC power, SIP, VoIP

Discussion threads 2009-09-22

ShoreTel gives Skype's enterprise plans a lift

ShoreTel, a big enterprise telephony player, has just given Skype's business plans a boost. ShoreTel said Wednesday (statement, Skype blog, Techmeme) that it is interoperable with the beta version of Skype for SIP, which launched in March. SIP stands for Session Initiation Protocol, which is a standard...

Tags: SIP, Skype Technologies S.A., ShoreTel, Session Initiation Protocol (SIP), Emerging Technologies, Larry Dignan

Blog posts 2009-09-09

Cisco's Brave New World

An intriguing and very well written article in this week's Economist documents Cisco CEO John Chamber's ambitious plans to conquer 30 new areas of business: ...From “virtual health care” to “cloud computing” and “safety and security” to “routers in space”, the company is tackling more than 30...

Tags: Information Technology, Brave New World, Cisco Systems Inc., Chambers, Oliver Marks

Blog posts 2009-08-30

The iPhone Telephony Tragedy

Instant reaction ...... Apple and ATT ... two of the biggest global companies. Products and service in the 21st century? Crap :-(Obsolescence is the rule This does not excuse ATT's bad network, but anybody, buying any digital product should know that it will be surpassed in months, and obsolete within...

Tags: Smart phones, Telecom & Utilities, Obsolescence, Apple iPhone, iPhone Telephony tragedy, iPhone Telephony, phone, tragedy, AT&T Corp., telephony

Discussion threads 2009-08-20

The iPhone Telephony Tragedy

I've got a first gen iPhone and live in San Francisco, the heart of Apple country. The voice communication part of it has been slowly getting worse and is now virtually unusable. A first gen iphone is of course ancient history to an Apple or Mobile...

Tags: Apple iPhone, Telephony, AT&T Corp., Apple Inc., Service, Smart Phones, Consumer Electronics, Personal Technology, Oliver Marks

Blog posts 2009-08-19

IVM Telephone Answering Attendant 5.02 (Windows)

IVM is a telephone answering machine, voice mail, call attendant, and interactive voice response IVR program for Windows. It connects to the phone using a professional telephony board or directly to a VoIP service. This software is an effective voice mail, call attendant, info-line, audio text or autodial solution for...

Tags: Message, Phone, Voicemail, Microsoft Windows, WAV, NCH Software, IVM, Interactive Voice Response (IVR), Telecom & Utilities, Telecommunications

Software downloads 2009-08-19

RemoteSysInfo 3.3 build 3300 (Windows)

RemoteSysInfo compiles and extensive look of the system hardware and software information from a local or remote computer. You can use this software to inventory your computer, or for auditing and diagnostic purposes. RemoteSysInfo will display all the hardware and software that are installed in a computer with all the...

Tags: Software, Microsoft Windows, Hardware, Computer, WorkMoment, RemoteSysInfo, Tools & Techniques, Productivity, Management

Software downloads 2009-08-12

Taridium Displaces Legacy Telephony Solution at TT Electronics

TT Electronics integrated manufacturing services is a wholly-owned subsidiary of TT electronics plc, a British owned global electronics group, with 23 main manufacturing sites worldwide, 7600 employees and revenue of £545m (US$1 billion) in 2007. In 1997 TT Electronics implemented a Toshiba phone system. By 2008 the phone system had...

Tags: Phone, Telephony, Taridium, TT Electronics Plc., Manufacturing, Telecom & Utilities

Case studies 2009-07-23

News to know: Microsoft, Yahoo; AMD; Apple

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Mary Jo Foley: Who will get the Windows 7 bits and when? Microsoft's fiscal 2010 game plan: Seven must-see...

Tags: Apple iPhone, Yahoo! Inc., Apple Inc., SOA, Microsoft Corp., Advanced Micro Devices Inc., Microsoft Windows 7, Service-Oriented Architecture (SOA), Smart Phones, Microsoft Windows, Web Services, Middleware, Enterprise Software, Software, Consumer Electronics, Personal Technology, Operating Systems, Larry Dignan

Blog posts 2009-07-22