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	<title><![CDATA[telephony service Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/telephony+service.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to telephony service]]></description>
	<s:counts start="0" returned="20" found="645" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Building Reliable IP Telephony Systems]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=170125]]></link>
		<description><![CDATA[Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically, optimal architecture and design does not only deliver high reliability, but also produces a system that is easy to use and manage.  ...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 10 Nov 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/ip+telephony.html"><![CDATA[IP Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/ip.html"><![CDATA[IP]]></category>
		<category domain="http://updates.zdnet.com/tags/shoretel.html"><![CDATA[ShoreTel]]></category>
		<category domain="http://updates.zdnet.com/tags/reliability.html"><![CDATA[Reliability]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/network+technology.html"><![CDATA[Network Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SHOR</category>
		<category domain="tickers">SHOR</category>
	</item>
	<item>
		<title><![CDATA[Looking beyond iPhone or Android - Ribbit creates a software "clone" phone]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Foremski/?p=916]]></link>
		<description><![CDATA[Ribbit has launched a mobile service that shows off its telephony technology - it could be be used to create software clones of phones ... by Tom Foremski]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 03 Nov 2009 12:23:29 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/ribbit.html"><![CDATA[Ribbit]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/tom+foremski.html"><![CDATA[Tom Foremski]]></category>
	</item>
	<item>
		<title><![CDATA[A Different Kind of Phone Service]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Greenfield/?p=466]]></link>
		<description><![CDATA[Ari Rabban and I go way back - like five minutes. The president of Phone.com (wouldn't you like that domain name) has agreed to meet me at the Short Hills Hilton to talk about his newest venture. Rabban is a long time hand in the VoIP space having worked at...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 05 Oct 2009 07:25:57 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.com.html"><![CDATA[Phone.com]]></category>
		<category domain="http://updates.zdnet.com/tags/virtual+office.html"><![CDATA[Virtual Office]]></category>
		<category domain="http://updates.zdnet.com/tags/tagging.html"><![CDATA[Tagging]]></category>
		<category domain="http://updates.zdnet.com/tags/rabban.html"><![CDATA[Rabban]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/dave+greenfield.html"><![CDATA[Dave Greenfield]]></category>
	</item>
	<item>
		<title><![CDATA[Brekeke PBX 2.3.8.2 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1156303]]></link>
		<description><![CDATA[An award-winning product, Brekeke PBX is a SIP-based IP-PBX system for call centers, enterprises and service providers. Brekeke PBX solutions are cost-effective and provide flexibility to meet each telephony system&apos;s requirements. Brekeke PBX comes in two editions: Basic Edition with traditional telephony features and Pro Edition which includes a full...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sun, 04 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/pbx.html"><![CDATA[PBX]]></category>
		<category domain="http://updates.zdnet.com/tags/brekeke+software+inc..html"><![CDATA[Brekeke Software Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/brekeke+pbx.html"><![CDATA[Brekeke PBX]]></category>
		<category domain="http://updates.zdnet.com/tags/brekeke+pbx+solution.html"><![CDATA[Brekeke PBX Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
	</item>
	<item>
		<title><![CDATA[LG Telecom Cuts Product Development Time From Two Months to Two Weeks]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1171399]]></link>
		<description><![CDATA[Founded in July 1996, LG Telecom provides telephony and internet services to the South Korean market. To establish a strong, reliable business and build its subscriber base, LG Telecom based its marketing to consumers on the mobile phone-enabled lifestyle while delivering robust wireless internet and data services. To meet the...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/lg+telecom.html"><![CDATA[LG Telecom]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/product+development.html"><![CDATA[Product Development]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/wi-fi.html"><![CDATA[Wi-Fi]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless+and+mobility.html"><![CDATA[Wireless And Mobility]]></category>
		<category domain="http://updates.zdnet.com/tags/research+%2526+development.html"><![CDATA[Research & Development]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Skype aims for small business via Cisco interoperability]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=24767]]></link>
		<description><![CDATA[Skype continues its march to be an enterprise telephony player. The company said its Skype for SIP service is now interoperable with Cisco Unified Communications 500 Series designed for small businesses. by Larry Dignan]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 23 Sep 2009 07:36:10 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/interoperability.html"><![CDATA[Interoperability]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/skype+technologies+s.a..html"><![CDATA[Skype Technologies S.A.]]></category>
		<category domain="http://updates.zdnet.com/tags/small+business.html"><![CDATA[Small Business]]></category>
		<category domain="http://updates.zdnet.com/tags/cisco+systems+inc..html"><![CDATA[Cisco Systems Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/session+initiation+protocol+%2528sip%2529.html"><![CDATA[Session Initiation Protocol (SIP)]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/emerging+technologies.html"><![CDATA[Emerging Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CSCO</category>
		<category domain="tickers">CSCO</category>
	</item>
	<item>
		<title><![CDATA[Montana Tests Unified Communications to Boost Responsiveness to Citizens, Cut Costs]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1152519]]></link>
		<description><![CDATA[The highly dispersed nature of state government offices and other facilities throughout Montana makes communication there a challenge. So, the state is responding by adopting communications of all types - and unifying them with a single technology backbone that makes them "Realistic and manageable for them," according to a state...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Wed, 23 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/citizens+llc.html"><![CDATA[Citizens LLC]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/unified+communications.html"><![CDATA[Unified Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/ip+telephony.html"><![CDATA[IP Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/montana.html"><![CDATA[Montana]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/web+conferencing.html"><![CDATA[Web Conferencing]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommuting.html"><![CDATA[Telecommuting]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+active+directory.html"><![CDATA[Microsoft Windows Active Directory]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/instant+messaging.html"><![CDATA[Instant Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/directory+services.html"><![CDATA[Directory Services]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[FCC's Net neutrality push: Is wireless access different?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=69418&messageID=1327194&start=0]]></link>
		<description><![CDATA[Stop coddling wireless companiesThey are no longer fledgling upstarts but the new normal. It is simply mind-boggling why they get away with a much looser regulatory framework than landlines. Why is it, for instance, that you do not have a choice of carrier for international calls the way you do...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 22 Sep 2009 09:17:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[NETWORKING]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[INTERNET]]></category>
		<category domain="http://updates.zdnet.com/tags/wi-fi.html"><![CDATA[Wi-Fi]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless+and+mobility.html"><![CDATA[Wireless and Mobility]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/fcc.html"><![CDATA[FCC]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless+access.html"><![CDATA[wireless access]]></category>
		<category domain="http://updates.zdnet.com/tags/network.html"><![CDATA[network]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless.html"><![CDATA[wireless]]></category>
		<category domain="http://updates.zdnet.com/tags/net+neutrality.html"><![CDATA[Net Neutrality]]></category>
	</item>
	<item>
		<title><![CDATA[The best VoIP solution is ...]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=69412&messageID=1327102&start=0]]></link>
		<description><![CDATA[What about hosted?Wondering if you guys would be willing to discuss the most obvious omission... hosted.  It's like choosing which car to buy when its cheaper to take a limo.RE: The best VoIP solution is ...Your article was only comprehensive if you consider just the IP-PBX and desktop telephone;...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 22 Sep 2009 08:32:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/session+initiation+protocol+%2528sip%2529.html"><![CDATA[Session Initiation Protocol (SIP)]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[TELECOMMUNICATIONS]]></category>
		<category domain="http://updates.zdnet.com/tags/fax.html"><![CDATA[Fax]]></category>
		<category domain="http://updates.zdnet.com/tags/zultys.html"><![CDATA[Zultys]]></category>
		<category domain="http://updates.zdnet.com/tags/voice+mail.html"><![CDATA[Voice Mail]]></category>
		<category domain="http://updates.zdnet.com/tags/voip+solution.html"><![CDATA[VoIP Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/ac+power.html"><![CDATA[AC power]]></category>
		<category domain="http://updates.zdnet.com/tags/sip.html"><![CDATA[SIP]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VoIP]]></category>
	</item>
	<item>
		<title><![CDATA[The Biggest Challenge for HD Voice]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Greenfield/?p=438]]></link>
		<description><![CDATA[I'm down here in New York City attending Jeff Pulver's HD Communications conference and will be blogging from here on and off throughout the day where the first speaker just touched on what I think is to be the biggest challenging facing HD voice.    HD voice is...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 15 Sep 2009 07:23:26 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/voice.html"><![CDATA[Voice]]></category>
		<category domain="http://updates.zdnet.com/tags/pstn.html"><![CDATA[PSTN]]></category>
		<category domain="http://updates.zdnet.com/tags/hd+voice.html"><![CDATA[HD Voice]]></category>
		<category domain="http://updates.zdnet.com/tags/software+client.html"><![CDATA[Software Client]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/dave+greenfield.html"><![CDATA[Dave Greenfield]]></category>
	</item>
	<item>
		<title><![CDATA[The iPhone Telephony Tragedy]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17915-0.html?forumID=1&threadID=68151&messageID=1298210&start=0]]></link>
		<description><![CDATA[Instant reaction ...... Apple and ATT ... two of the biggest global companies. Products and service in the 21st century? Crap :-(Obsolescence is the rule This does not excuse ATT's bad network, but anybody, buying any digital product should know that it will be surpassed in months, and obsolete within...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 20 Aug 2009 04:06:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/smart+phones.html"><![CDATA[Smart phones]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/obsolescence.html"><![CDATA[Obsolescence]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://updates.zdnet.com/tags/iphone+telephony+tragedy.html"><![CDATA[iPhone Telephony tragedy]]></category>
		<category domain="http://updates.zdnet.com/tags/iphone+telephony.html"><![CDATA[iPhone Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[phone]]></category>
		<category domain="http://updates.zdnet.com/tags/tragedy.html"><![CDATA[tragedy]]></category>
		<category domain="http://updates.zdnet.com/tags/at%2526t+corp..html"><![CDATA[AT&T Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[telephony]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">T</category>
		<category domain="tickers">T</category>
	</item>
	<item>
		<title><![CDATA[The iPhone Telephony Tragedy]]></title>
		<link><![CDATA[http://blogs.zdnet.com/collaboration/?p=837]]></link>
		<description><![CDATA[    I've got a first gen iPhone and live in San Francisco, the heart of Apple country. The voice communication part of it has been slowly getting worse and is now virtually unusable. A first gen iphone is of course ancient history to an Apple or Mobile...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 19 Aug 2009 23:48:35 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/at%2526t+corp..html"><![CDATA[AT&T Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/service.html"><![CDATA[Service]]></category>
		<category domain="http://updates.zdnet.com/tags/smart+phones.html"><![CDATA[Smart Phones]]></category>
		<category domain="http://updates.zdnet.com/tags/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/oliver+marks.html"><![CDATA[Oliver Marks]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">T</category>
		<category domain="tickers">AAPL,T</category>
	</item>
	<item>
		<title><![CDATA[IVM Telephone Answering Attendant 5.02 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1119367]]></link>
		<description><![CDATA[IVM is a telephone answering machine, voice mail, call attendant, and interactive voice response IVR program for Windows. It connects to the phone using a professional telephony board or directly to a VoIP service. This software is an effective voice mail, call attendant, info-line, audio text or autodial solution for...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 19 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/message.html"><![CDATA[Message]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/voicemail.html"><![CDATA[Voicemail]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/wav.html"><![CDATA[WAV]]></category>
		<category domain="http://updates.zdnet.com/tags/nch+software.html"><![CDATA[NCH Software]]></category>
		<category domain="http://updates.zdnet.com/tags/ivm.html"><![CDATA[IVM]]></category>
		<category domain="http://updates.zdnet.com/tags/interactive+voice+response+%2528ivr%2529.html"><![CDATA[Interactive Voice Response (IVR)]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
	</item>
	<item>
		<title><![CDATA[Overcoming IP Telephony Performance Issues in a Converged Network]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1121583]]></link>
		<description><![CDATA[When implementing Voice over IP VoIP onto a data network, you must ensure that the equipment capable of handling the additional load, and, more importantly, that the traffic will be properly classified, marked, and prioritized for optimal performance. Voice traffic is highly intolerant to delay, jitter, and packet loss, so...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 07 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/converged+network.html"><![CDATA[Converged Network]]></category>
		<category domain="http://updates.zdnet.com/tags/global+knowledge.html"><![CDATA[Global Knowledge]]></category>
		<category domain="http://updates.zdnet.com/tags/ip.html"><![CDATA[IP]]></category>
		<category domain="http://updates.zdnet.com/tags/ip+telephony.html"><![CDATA[IP Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/network.html"><![CDATA[Network]]></category>
		<category domain="http://updates.zdnet.com/tags/network+technology.html"><![CDATA[Network Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/traffic.html"><![CDATA[Traffic]]></category>
		<category domain="http://updates.zdnet.com/tags/voice+traffic.html"><![CDATA[Voice Traffic]]></category>
		<category domain="http://updates.zdnet.com/tags/voip.html"><![CDATA[VOIP]]></category>
	</item>
	<item>
		<title><![CDATA[Microsoft Unified Communications Datasheet: Smart Decisions for Extraordinary Times]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1133139]]></link>
		<description><![CDATA[Microsoft® software-powered Unified Communications can help you cut costs and better position your business for the economic rebound by transforming the way you communicate and collaborate while maximizing your existing communications infrastructure. This white paper discusses how businesses can reduce out-of-pocket expenses by reducing travel expenses and conferencing service charges...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 07 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/unified+communications.html"><![CDATA[Unified Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[News to know: Microsoft, Yahoo; AMD; Apple]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=21498]]></link>
		<description><![CDATA[Here are todayâ€™s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNETâ€™s around-the-Web tech coverage.    Mary Jo Foley: Who will get the Windows 7 bits and when?    	Microsoft's fiscal 2010 game plan: Seven must-see...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 22 Jul 2009 02:00:31 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://updates.zdnet.com/tags/yahoo%2521+inc..html"><![CDATA[Yahoo! Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/soa.html"><![CDATA[SOA]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/advanced+micro+devices+inc..html"><![CDATA[Advanced Micro Devices Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+7.html"><![CDATA[Microsoft Windows 7]]></category>
		<category domain="http://updates.zdnet.com/tags/service-oriented+architecture+%2528soa%2529.html"><![CDATA[Service-Oriented Architecture (SOA)]]></category>
		<category domain="http://updates.zdnet.com/tags/smart+phones.html"><![CDATA[Smart Phones]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/web+services.html"><![CDATA[Web Services]]></category>
		<category domain="http://updates.zdnet.com/tags/middleware.html"><![CDATA[Middleware]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AMD</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">YHOO</category>
		<category domain="tickers">AMD,AAPL,MSFT,YHOO</category>
	</item>
	<item>
		<title><![CDATA[SipGate Brings Enterprise Telephony to the Cloud]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Greenfield/?p=410]]></link>
		<description><![CDATA[Cloud communications took a twist yesterday with the launch of Team Edition by SipGate. The Web-based service replaces both phone systems and phone lines with a Web-based softphone, allowing small and mid-size companies to move their corporate phone service to the cloud. At the same time, the lack of scaleable...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 21 Jul 2009 16:11:14 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/telephony.html"><![CDATA[Telephony]]></category>
		<category domain="http://updates.zdnet.com/tags/softphone.html"><![CDATA[Softphone]]></category>
		<category domain="http://updates.zdnet.com/tags/sipgate.html"><![CDATA[SipGate]]></category>
		<category domain="http://updates.zdnet.com/tags/deployment+time.html"><![CDATA[Deployment Time]]></category>
		<category domain="http://updates.zdnet.com/tags/auto-attendant.html"><![CDATA[Auto-attendant]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/ldap.html"><![CDATA[LDAP]]></category>
		<category domain="http://updates.zdnet.com/tags/data+centers.html"><![CDATA[Data Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/directory+services.html"><![CDATA[Directory Services]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
		<category domain="http://updates.zdnet.com/tags/dave+greenfield.html"><![CDATA[Dave Greenfield]]></category>
	</item>
	<item>
		<title><![CDATA[Cisco Live! - CEO Chambers on Collaboration Business Value]]></title>
		<link><![CDATA[http://blogs.zdnet.com/collaboration/?p=691]]></link>
		<description><![CDATA[    The above video clips from my handheld Flip are from John Chambers Cisco Live! keynote address today and are specifically two edits about Cisco's strategic perspective on collaboration and Web 2.0 technologies in the enterprise. In the second edit Chambers talks about Cisco's business architectural re-engineering...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 30 Jun 2009 22:34:45 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/network.html"><![CDATA[Network]]></category>
		<category domain="http://updates.zdnet.com/tags/cisco+systems+inc..html"><![CDATA[Cisco Systems Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/web+2.0.html"><![CDATA[Web 2.0]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/oliver+marks.html"><![CDATA[Oliver Marks]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CSCO</category>
		<category domain="tickers">CSCO</category>
	</item>
	<item>
		<title><![CDATA[$99 iPhones Will Not Improve the Wireless Customer Experience]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17924-0.html?forumID=1&threadID=65479&messageID=1224773&start=0]]></link>
		<description><![CDATA[$99 iPhones Will Not Improve the Wireless Customer ExperiencePhone as a uniform data device NOT mobile providers' preferenceMobile phone companies prefer NOT to be treated as just a data ISP. Instead they have traditionally maintained false fragmentations, such as separate voice, SMS and lately data streams, when all can be...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 09 Jun 2009 22:17:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/text+messaging%252fsms%252fmms.html"><![CDATA[Text messaging/SMS/MMS]]></category>
		<category domain="http://updates.zdnet.com/tags/cellular+phones.html"><![CDATA[Cellular phones]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless+customer+experience.html"><![CDATA[Wireless Customer Experience]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[phone]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless.html"><![CDATA[wireless]]></category>
		<category domain="http://updates.zdnet.com/tags/carrier.html"><![CDATA[carrier]]></category>
		<category domain="http://updates.zdnet.com/tags/at%2526t+corp..html"><![CDATA[AT&T Corp.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">T</category>
		<category domain="tickers">T</category>
	</item>
	<item>
		<title><![CDATA[The cure for YouTube's ills: Charge for uploads]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=18919]]></link>
		<description><![CDATA[Business models that revolve around "free" are never free since someone always foots the bill. Meanwhile, far more companies think they have more growth and scale to lower costs than they actually do. YouTube may be one of those companies that merely thinks it has the scale to eventually make...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 01 Jun 2009 02:15:28 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/advertisement.html"><![CDATA[Advertisement]]></category>
		<category domain="http://updates.zdnet.com/tags/youtube+inc..html"><![CDATA[YouTube Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/business+model.html"><![CDATA[Business Model]]></category>
		<category domain="http://updates.zdnet.com/tags/video.html"><![CDATA[Video]]></category>
		<category domain="http://updates.zdnet.com/tags/jeffrey+lindsay.html"><![CDATA[Jeffrey Lindsay]]></category>
		<category domain="http://updates.zdnet.com/tags/hulu.html"><![CDATA[Hulu]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="tickers">GOOG</category>
	</item>
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