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	<title><![CDATA[telemarketing Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/telemarketing.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to telemarketing]]></description>
	<s:counts start="0" returned="20" found="40" />
	<language>en-us</language>
	<item>
		<title><![CDATA[YouTube Select 1.0 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1146085]]></link>
		<description><![CDATA[With YouTube Select experience searching for high quality videos amongst the millions of videos on YouTube. It highlights 40 of the best YouTube videos you would ever see, regularly updated and intelligently categorized and hand-picked from millions of videos. It contains different featured videos like funniest telemarketing call ever, women...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 22 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/youtube+inc..html"><![CDATA[YouTube Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/video.html"><![CDATA[Video]]></category>
		<category domain="http://updates.zdnet.com/tags/watermelon+express.html"><![CDATA[Watermelon Express]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/gender+and+diversity.html"><![CDATA[Gender And Diversity]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
	</item>
	<item>
		<title><![CDATA[So you're going to sell software or work a trade show booth...]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=569]]></link>
		<description><![CDATA[...it's time to get it right!    I get pitched software 24/7. Along the way, I hear and see some pretty amazing things but too often I get my ear bent for way too long by folks who canâ€™t get to the point. Why? Because these pitchmen and...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 12 Aug 2009 14:15:02 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/trade+show.html"><![CDATA[Trade Show]]></category>
		<category domain="http://updates.zdnet.com/tags/empathy.html"><![CDATA[Empathy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/healthcare.html"><![CDATA[Healthcare]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
	</item>
	<item>
		<title><![CDATA[FTC cracks down on robocalls]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Apple/?p=4002]]></link>
		<description><![CDATA[The Federal Trade Commission FTC is cracking down on robocalls, those calls to our mobile and home lines that claim "Your car's factory warranty is about to expire!" If you're unfamiliar, consider yourself lucky, then listen to sample audio from some of the most egregious robocalls.  The Federal Trade...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 28 May 2009 08:10:26 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/ftc.html"><![CDATA[FTC]]></category>
		<category domain="http://updates.zdnet.com/tags/south+florida+sun+sentinel.html"><![CDATA[South Florida Sun Sentinel]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/jason+d.+o%2527grady.html"><![CDATA[Jason D. O'Grady]]></category>
	</item>
	<item>
		<title><![CDATA[Protect yourself from vishing attacks]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9595-0.html?forumID=1&threadID=64748&messageID=1204961&start=0]]></link>
		<description><![CDATA[Protect yourself from vishing attacksIf I have to call Bank of America...I will just go to Bank of America and tell them that I'm hearing impaired and get my problem solved from there.Will that minimize vishing attacks if I go to Bank of America, provided if the representitives does not...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 19 May 2009 11:50:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/car.html"><![CDATA[car]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[phone]]></category>
		<category domain="http://updates.zdnet.com/tags/attack.html"><![CDATA[attack]]></category>
		<category domain="http://updates.zdnet.com/tags/bank+of+america+corp..html"><![CDATA[Bank of America Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/credit+card.html"><![CDATA[credit card]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BAC</category>
		<category domain="tickers">BAC</category>
	</item>
	<item>
		<title><![CDATA[TeleMarketing Software System 1.01 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1009435]]></link>
		<description><![CDATA[Absolute Software Solution&apos;s Telemarketing Software is the premier TeleMarketing Software System for making lots of list-based sales calls and setting appointments. TeleMarketing Software System is a specifically designed for outbound calling. It has multiple purpose : * To make outbound telemarketing calls generate leads for your product * For market...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sat, 09 May 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing+software+system.html"><![CDATA[TeleMarketing Software System]]></category>
		<category domain="http://updates.zdnet.com/tags/absolute+software+solution.html"><![CDATA[Absolute Software Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
	</item>
	<item>
		<title><![CDATA[CompanyGate 2008 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=875235]]></link>
		<description><![CDATA[CompanyGate is a Customer Relation Management program featuring an integration of Customers Management, Invoices, Quotation, Receipt Management, Sales Records, track Receivable,Manage Expenses, Manage Suppliers, Manage Sales Calls, Telemarketing, and generate customized reports.CompanyGate is a CRM tool for all Small to medium size service companies that contain all the financial and...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sun, 07 Dec 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/medsites.html"><![CDATA[MedSites]]></category>
		<category domain="http://updates.zdnet.com/tags/companygate.html"><![CDATA[CompanyGate]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[News to know: Macs on sale, YouTube goes wide, Twitter, Cisco]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=11019]]></link>
		<description><![CDATA[Here are todayâ€™s notable headlines. You can get News To Know via email alert and RSS daily:    Sam Diaz: A rare occurrence: Macs on sale    	Jason D. O'Grady: Apple retail stores to match prices  	Adrian Kingsley-Hughes: Apple prepares for Black Friday blow-out! ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 26 Nov 2008 02:00:37 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+macintosh.html"><![CDATA[Apple Macintosh]]></category>
		<category domain="http://updates.zdnet.com/tags/youtube+inc..html"><![CDATA[YouTube Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/adrian+kingsley-hughes.html"><![CDATA[Adrian Kingsley-Hughes]]></category>
		<category domain="http://updates.zdnet.com/tags/cisco+systems+inc..html"><![CDATA[Cisco Systems Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/twitter.html"><![CDATA[Twitter]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/ajax.html"><![CDATA[AJAX]]></category>
		<category domain="http://updates.zdnet.com/tags/service-oriented+architecture+%2528soa%2529.html"><![CDATA[Service-Oriented Architecture (SOA)]]></category>
		<category domain="http://updates.zdnet.com/tags/digital+media.html"><![CDATA[Digital Media]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
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		<category domain="http://updates.zdnet.com/tags/web+2.0.html"><![CDATA[Web 2.0]]></category>
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		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://updates.zdnet.com/tags/sam+diaz.html"><![CDATA[Sam Diaz]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CSCO</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">AAPL,CSCO,MSFT</category>
	</item>
	<item>
		<title><![CDATA[How Pathetic Can Telemarketing Get?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=54751&messageID=1035188&start=0]]></link>
		<description><![CDATA[How Pathetic Can Telemarketing Get?Just like everything else in this world...You can hang up... you can delete the email.. you can ignore it.It looks like it might be political.I looked the number up at http://whocalled.us/lookup/8668493243 and a lot of people seem to be complaining about it being political calls.RE: How...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 25 Nov 2008 09:39:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing+get.html"><![CDATA[Telemarketing Get]]></category>
		<category domain="http://updates.zdnet.com/tags/pathetic.html"><![CDATA[Pathetic]]></category>
	</item>
	<item>
		<title><![CDATA[How Pathetic Can Telemarketing Get?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=11013]]></link>
		<description><![CDATA[Your faithful scribe just received this voice message when he picked up his home phone:    "Sorry to disturb you. This message was intended to be received by an answering machine."    Then, the connection was cut.    Calling back the number (1-866-849-3243) gets...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 25 Nov 2008 09:17:47 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/caller.html"><![CDATA[Caller]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/tom+steinert-threlkeld.html"><![CDATA[Tom Steinert-Threlkeld]]></category>
		<category domain="http://updates.zdnet.com/tags/tom+steinert-threlkeld.html"><![CDATA[Tom Steinert-Threlkeld]]></category>
	</item>
	<item>
		<title><![CDATA[My fantasy: Robocall, meet Do Not Call Registry]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=10666]]></link>
		<description><![CDATA[After a week of never-ending robocalls--including three on Sunday that interrupted dinner, a football game and a 2-year-old's going to bed ritual--I can't help but wonder whether we need a Do Not Robocall amendment to the National Do Not Call Registry.    This idea isn't original--I've seen it...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 03 Nov 2008 08:52:19 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/registry.html"><![CDATA[Registry]]></category>
		<category domain="http://updates.zdnet.com/tags/do-not-call.html"><![CDATA[Do-Not-Call]]></category>
		<category domain="http://updates.zdnet.com/tags/charity.html"><![CDATA[Charity]]></category>
		<category domain="http://updates.zdnet.com/tags/robocall.html"><![CDATA[Robocall]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://updates.zdnet.com/tags/registry.html"><![CDATA[Registry]]></category>
		<category domain="http://updates.zdnet.com/tags/do-not-call.html"><![CDATA[Do-Not-Call]]></category>
		<category domain="http://updates.zdnet.com/tags/charity.html"><![CDATA[Charity]]></category>
		<category domain="http://updates.zdnet.com/tags/robocall.html"><![CDATA[Robocall]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
	</item>
	<item>
		<title><![CDATA[Data Processing scores big success! Linux loses, again!]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Murphy/?p=1263]]></link>
		<description><![CDATA[When Canada's Do Not Call registery came on-line last week it was an instant success - well, it took a bit more than two years to issue the outsourcing contract for it, nine months to get it working on Linux, and perhaps two days to port a highly secure (and...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 06 Oct 2008 00:15:03 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/do-not-call.html"><![CDATA[Do-Not-Call]]></category>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/linux.html"><![CDATA[Linux]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/data-processing.html"><![CDATA[Data-processing]]></category>
		<category domain="http://updates.zdnet.com/tags/web+site.html"><![CDATA[Web Site]]></category>
		<category domain="http://updates.zdnet.com/tags/site.html"><![CDATA[Site]]></category>
		<category domain="http://updates.zdnet.com/tags/bell+canada.html"><![CDATA[Bell Canada]]></category>
		<category domain="http://updates.zdnet.com/tags/error+message.html"><![CDATA[Error Message]]></category>
		<category domain="http://updates.zdnet.com/tags/web+site+development.html"><![CDATA[Web Site Development]]></category>
		<category domain="http://updates.zdnet.com/tags/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/web+technology.html"><![CDATA[Web Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/public+relations.html"><![CDATA[Public Relations]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/paul+murphy.html"><![CDATA[Paul Murphy]]></category>
	</item>
	<item>
		<title><![CDATA[Voicent Predictive Dialer 6.2.1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=837597]]></link>
		<description><![CDATA[Voicent Agent Dialer is a predictive dialer and semi auto dialer combined. Voicent Predictive Dialer assists marketing or sales people for telemarketing campaigns. Predictive dialing supports VOIP through Skype and remote agents. Automatic dialing can play audio messages, transfer calls, and record conversations, all by the press of a key....]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 04 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/dialer.html"><![CDATA[Dialer]]></category>
		<category domain="http://updates.zdnet.com/tags/voicent+communications.html"><![CDATA[Voicent Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/voicent+agent+dialer.html"><![CDATA[Voicent Agent Dialer]]></category>
		<category domain="http://updates.zdnet.com/tags/voicent+predictive+dialer.html"><![CDATA[Voicent Predictive Dialer]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
	</item>
	<item>
		<title><![CDATA[Mekashron Business 3.11.129 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=831473]]></link>
		<description><![CDATA[Innovative software from Mekashron has made the job of automating and digitizing offices easier by consolidating the most important office functions into one effective and easy-to-use application. With the simplicity and power to comfortably manage millions of contacts with a single program from anywhere in the world, Mekashron Business has...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 17 Jul 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
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		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
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	</item>
	<item>
		<title><![CDATA[Avaya Enables Alice to Build a Powerful Telephone Infrastructure for Its Clients]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=393110]]></link>
		<description><![CDATA[Off late, Alice the French subsidiary of Telecom Italia implemented a new customer service strategy to achieve success in the high-speed Internet service provider market in France. In particular, its telephone assistance and customer service hot line needed to perform well in terms of availability and quality of service. The...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sun, 01 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/avaya+inc..html"><![CDATA[Avaya Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AV</category>
		<category domain="tickers">AV</category>
	</item>
	<item>
		<title><![CDATA[Credit Money Machine Net 4.1.2.110 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=632789]]></link>
		<description><![CDATA[Credit Money Machine - a Repair Credit Professional Business. Our software is designed for Credit Repair Professionals or a as Home Business Opportunity to enter into this lucrative industry. Ideal for Credit Counselors, Credit Repair Companies, Mortgage Brokers, Realtors, Accountants, Car Dealers, Debt Consolidators or anyone who want to open...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sat, 10 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/commission.html"><![CDATA[Commission]]></category>
		<category domain="http://updates.zdnet.com/tags/credit+card.html"><![CDATA[Credit Card]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Chartered to protect the henhouse, has the FTC turned into a fox?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10741-0.html?forumID=1&threadID=42360&messageID=781955&start=0]]></link>
		<description><![CDATA[Chartered to protect the henhouse, has the FTC turned into a fox?You tell me and we'll both know."The question is, what will be that next evolutionary step that resets things so that we have the final word on such sensitive information."You tell me and we'll both know.It's the golden rule...Those...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Mon, 17 Dec 2007 20:36:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/henhouse.html"><![CDATA[henhouse]]></category>
		<category domain="http://updates.zdnet.com/tags/chartered.html"><![CDATA[Chartered]]></category>
		<category domain="http://updates.zdnet.com/tags/ftc.html"><![CDATA[FTC]]></category>
		<category domain="http://updates.zdnet.com/tags/fox.html"><![CDATA[fox]]></category>
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		<category domain="http://updates.zdnet.com/tags/zip+code.html"><![CDATA[ZIP code]]></category>
	</item>
	<item>
		<title><![CDATA[Auto Dialer Pro 4.8 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=799531]]></link>
		<description><![CDATA[Automatic call center allows to make a large number of supervised or not supervised outbound telemarketing calls. This program is specifically designed for small businesses conducting surveys, church and community announcements, telemarketers and sales leads, fund raisers, political campaigning, and engineers testing remote equipment.Version 4.8 allows to use Excel spreadsheet...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 16 Nov 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/phone+dialer+pro.html"><![CDATA[Phone Dialer Pro]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
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	</item>
	<item>
		<title><![CDATA[Auto Dialer Pro3 4.8 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=599605]]></link>
		<description><![CDATA[Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: small businesses conducting surveys  church and community announcements  telemarketers and sales leads  fund raising  political campaigning  engineers testing remote equipment  ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 16 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/netpicker.net.html"><![CDATA[NetPicker.net]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
	</item>
	<item>
		<title><![CDATA[Aspect Software Improves Contact Center Visibility and Customers' Ability to Manage Performance]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1129885]]></link>
		<description><![CDATA[Aspect Software, Inc. is the world's largest company solely focused on the contact center industry. It needed to provide valuable customer data in real-time, allowing contact centers to make decisions quickly and better serve customers and to provide automatic notification of remedy tactics as performance problems are identified. Aspect Software...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sat, 01 Sep 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/aspect+software+inc..html"><![CDATA[Aspect Software Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/customers+ltd..html"><![CDATA[Customers Ltd.]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://updates.zdnet.com/tags/contact+center.html"><![CDATA[Contact Center]]></category>
		<category domain="http://updates.zdnet.com/tags/manage+inc..html"><![CDATA[Manage Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CUS</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">CUS,ORCL</category>
	</item>
	<item>
		<title><![CDATA[Leading Finnish Magazine Publisher Boosts Sales and Improves Service With SAP Business Communications Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=343083]]></link>
		<description><![CDATA[For Sanoma Magazines Finland Oy, replacing its traditional telephony system with the IP-based SAP Business Communications Management software proved to be a smart move. With the SAP software, the company was able to integrate their distributed telesales network into a single virtual operation. As a result, the publisher improved overall...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Wed, 01 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://updates.zdnet.com/tags/sap+ag.html"><![CDATA[SAP AG]]></category>
		<category domain="http://updates.zdnet.com/tags/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
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		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">SAP</category>
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