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- Start up cellular provider Globalive denied license to operate in Canada
- In a stunning victory for Bell Canada, Telus and Rogers, the CRTC denied new start up Globalive a license to operate as a telecommunications cellular service provider in Canada by Doug Hanchard
- Tags: Canada, Business Services, Telephony, Telecom & Utilities, Telecommunications, Networking, Doug Hanchard
- Blog posts 2009-10-29
- AT&T: Google has it in for nuns, mom, and apple pie
- Ummm what?Ok let's start:Blocking ambulance services: Errrm would a call to this service always be without error? no.Blocking other numbers: ok they might have a case.Does the blocking of the other numbers prevent the User from contacting those numbers by not using Google Voice?... I think not.Does AT&T has...
- Tags: Federal government, Telecom & Utilities, TELECOMMUNICATIONS, Sister Mary, pope, Google Inc., AT&T Corp.
- Discussion threads 2009-10-15
- AT&T to FCC: Close loopholes and write rules that apply to Google, too
- AT&T has taken off the boxing gloves in its fight with Google over the Google Voice service and proposed Net Neutrality rules. In a letter to the FCC PDF this week, AT&T went on the attack to portray Google as a big powerful company that's trying to fool the FCC...
- Tags: FCC, Google Inc., AT&T Corp., Net Neutrality, Federal Government, Telephony, Telecommunications, Government, Networking, Sam Diaz
- Blog posts 2009-10-15
- Google's response to AT&T's charges on Google Voice
- How about fixing the first articleso we know what you are talking about.Torn...I can certainly appreciate the arguments being trotted out by Google. They seem, however, to want to have the best of both worlds...acting as a de-facto "common carrier" while not actually being one. Given this, I...
- Tags: Telecom & Utilities, TELECOMMUNICATIONS, Darkmane, ATT, Google Inc., AT&T Corp., carrier, network
- Discussion threads 2009-09-28
- AT&T cries foul to FCC, uses Google Voice to spark Net Neutrality debate
- There's a Net Neutrality battle going on and AT&T has put a double-edged sword at the feet of the FCC - and Google's name is written all over it. AT&T sent a letter to the FCC today, asking the regulatory agency to look into the practices of...
- Tags: FCC, Google Inc., Voice, AT&T Corp., Net Neutrality, Google Voice, Federal Government, Internet, Telecom & Utilities, Government, Sam Diaz
- Blog posts 2009-09-25
- American Document Management a Host.Net customer profile
- I had the opportunity to communicate with Karen Unger of American Document Management. Lenny Chesal, of Host.net in Boca Raton, FL, introduced us. Thanks, Lenny! I though you might enjoy reading what she had to say. Please introduce your organization and your role there. American Document Management is...
- Tags: Document Management, Data Center, American Document Management, Data Centers, Storage, Internet, Backups, Hardware, Data Management, Dan Kusnetzky
- Blog posts 2009-08-11
- Swisscom Replaces Paper Process With Dashboard to Monitor SLAs for 200 Systems
- Switzerland's leading telecommunications provider Swisscom wanted a cost-effective dashboard tool to help its employees to monitor compliance issues with Service Level Agreements SLAs without reviewing paper-based reports. Swisscom rejected business analytics solutions from other major vendors because they were over specified, required third-party support, and were expensive to license. Working...
- Tags: SLA, Monitor, Swisscom AG, Dashboard, Microsoft Corp., Service Level Management, It Operations, It service Management
- Case studies 2009-07-01
- Data Analysis Solution Provider Increases Query Performance by Nearly 50 Percent
- Nexius, a technology consulting firm and provider of data analysis solutions, was chosen by a major telecommunications company to deploy its advanced network intelligence platform called Xplore to analyze quality-of-service data provided by a mobile phone network. Xplore had to process more than 10 million call records per hour, and...
- Tags: Data Analysis, Data Warehouse, Performance, Microsoft Corp., Netezza, Business Intelligence, Databases, Storage, Performance Management, Enterprise Software, Software, Data Management, Hardware, Human Resources, Workforce Management
- Case studies 2009-05-01
- TWC defends tiered pricing, while one DSL provider is happy to pick up fleeing customers
- TWC defends tiered pricing, while one DSL provider is happy to pick up fleeing customersThese caps in bandwidth usage are going to be a royal pain. And really I don't know why the online gaming community are not screaming about this yet. I am an avid gamer, and I would...
- Tags: Pricing, Network technology, Broadband Internet, TWC, DSL company, DSL, pricing strategy, Comcast Corp.
- Discussion threads 2009-04-16
- Five things I'd like to see from my broadband provider
- Tom Steinert-Threlkeld posted yesterday five things he would like to see change about his cable operator. As cable is practically a thing of the past over here in the UK, with satellite and Freeview free digital channels hitting most television sets, I thought long and hard about where the next...
- Tags: House, Bandwidth, VoIP, P2P, Broadband, Peer To Peer (P2P), Telecommunications, Internet, Zack Whittaker
- Blog posts 2009-04-08
- New HP ITSM Software Boosts Time-to-Resolution and Service Level Delivery at Major Managed Services Provider
- InTechnology plc, a leading UK provider of IT and telecommunications managed services, offers a diverse portfolio of hosted voice and data services via its quality, end-to-end Internet Protocol IP network. InTechnology plc wanted to align its business processes more closely with IT Infrastructure Library ITIL and offer customers improved service...
- Tags: Software, Hewlett-Packard Co., InTechnology Plc., ITIL, It Services, Service Level Management, Managed Hosting, Process Improvement, Strategy, It Operations, It service Management, Quality, Business Operations, Management
- Case studies 2009-04-01
- IBM and Sun: Is it about the hardware or the software?
- The Wall Street Journal reports IBM is in acquisition talks with Sun Microsystems. At this point, the companies are refusing to comment on the rumor. If it comes to pass, the acquisition would give IBM a larger share of the high-end server and storage markets and enhanced access to certain...
- Tags: Software, Revenue, Sun Microsystems Inc., Hardware, IBM Corp., Programming Languages, Java, Software Development, Software/Web Development, Ian Finley
- Blog posts 2009-03-19
- ComRes Telecom Automates Backup and FTP Transfers
- ComRes Telecom is a telecommunications provider based in South Florida. As a part of its service, ComRes manages its clients' telecommunications systems. They needed to collect and consolidate data from multiple client phone systems and upload that data onto an FTP server for backup. The company deployed Automation Anywhere's SMART...
- Tags: Phone, Tethys Solutions, Data Backup, FTP Server, FTP, ComRes Telecom, Backups, Telephony, Telecom & Utilities, E-mail, Telecommunications, Networking, Online Communications
- Case studies 2009-03-14
- Wireless data caps: Are usage based pricing schemes here to stay?
- Wireless data providers--notably AT&T and Verizon--have capped their wireless data plans at 5GB per month. In the billing statements that cap is pretty clear, but the ramifications of exceeding them aren't as obvious. In a research note dubbed “Free†Just Ain’t What it Used to Be, the...
- Tags: Network, Video, Pricing Strategy, Wireless, Craig Moffett, Wayne Burdick, Definition Movie, Wi-Fi, Wireless And Mobility, Larry Dignan
- Blog posts 2009-03-10
- The downside to corporate wireless plans
- Guest post: When looking at corporate wireless plans, TechRepublic's Jay Rollins finds that the promise of pooled minutes, volume discounts, and a dedicated account manager may seem like Nirvana, but you’re giving something up. You can find more posts like this on TechRepublic's CIO for Hire blog. ...
- Tags: Customer Service, Verizon Communications Inc., AT&T Corp., Telecommunications, Wireless, 3G Card, Wireless Coverage, Wi-Fi, Wireless And Mobility, Larry Dignan
- Blog posts 2009-03-04
- HP BladeSystems Cut Operational Costs, Save Energy and Aid Managed Services Delivery for Telstra International
- Telstra International, a leading global telecommunications provider, delivers global network connectivity and a broad portfolio of scalable data hosting and managed services to enhance the competitive advantage of multi-national businesses around the world. Telstra International wanted to introduce blade technology into its London hosting centre to resolve Power and Cooling...
- Tags: Telstra Corp., Managed Services, Hewlett-Packard Co., Blade, Roi/Tco, Blade Servers, Managed Hosting, Utility Computing, It Services, Servers, Finance, Managerial Accounting, Hardware
- Case studies 2009-03-01
- Will telcos ever embrace open source?
- Will telcos ever embrace open source?You're not really discussing open source here.You're talking about the business model for the delivery of information.So when you write:The Internet itself grew up in defiance of the telcos. Its business model is anathema to them. Thus telcos and cable operators do all they can...
- Tags: Telecom & Utilities, TELECOMMUNICATIONS, Network technology, open source, telecommunications company, Internet, cable, business model
- Discussion threads 2009-02-23
- $3b approved for rural broadband
- $3b approved for rural broadbandPhone service?Isn't USF for phone service, not broadband? not sureWAIT??????Isn't the Universal Service Fund supposed to help pay this?The USF has 4 programs including 1 for High Cost, that consumers in all regions of the nation have access to telecommunications services at rates that are affordable...
- Tags: Broadband Internet, Network technology, TELECOMMUNICATIONS, USF, broadband, rural broadband
- Discussion threads 2009-01-23
- How to be less stupid in 2009
- The title of this post was going to be 'How to be more smart in 2009' but three things changed my mind. First up several of my Twitter followers 'voted' for the 'less stupid' title, second several posts I saw in catching up on New Year reading had me groaning...
- Tags: Information Technology, Geek, Tool, Mike, Production Deployment, Productivity, Microsoft Windows, Strategy, Operating Systems, Software, Management, Dennis Howlett
- Blog posts 2009-01-06
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