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The state of US workforce technology adoption: Did you know that among US information workers that: 35% use laptops and 76% use desktop computers? Only 11% use smartphones? 57% are optimistic about technology, but 43% are pessimistic? We know because we surveyed 2,001 US information workers that use computers...; Tags: Team, Collaboration, Smart Phone, Information Worker, Tool, Workforce, Gen-Y Employee, Recruitment & Selection, Workforce Management, Payroll Solutions, Productivity, E-mail, Knowledge Management, Human Resources, Online Communications, Enterprise Software, Software, Ted Schadler; Blog posts 2009-10-08
Cisco Buys Tandberg on its way to be your B2B video conferencing partner: I spent a day with Tandberg management last week and came away very impressed with some things I can't share and also some things that I can share. Tandberg has: Great HD videoconferencing solutions in room-sized all the way down to Webcam. Yep, a Webcam image looks...; Tags: Video Conferencing, Video, Cisco Systems Inc., B2B, Tandberg, Business Person, Corporate Communications, Marketing, Ted Schadler; Blog posts 2009-10-01
On the record with BlackBerry & iPhone: Both will win: I'm nobody's fan boy. IÂ don't love any particular brand. Never have. Never will. It's not in my DNA. I love my family, I love food and wine and dinner conversation, I love making music with the band, and I love to ride my bike on Metro West roads with a...; Tags: Apple iPhone, Smart Phone, RIM BlackBerry, Matter, Smart Phones, Cellular Phones, Handhelds, Consumer Electronics, Personal Technology, Hardware, Ted Schadler; Blog posts 2009-09-24
Defining the generations based on technology era: Forrester provides further analysis of its upcoming Workforce Technographics data. by Ted Schadler; Tags: Recruitment & Selection, Workforce Management, Payroll Solutions, Human Resources, Ted Schadler; Blog posts 2009-09-15
A day in the life of an Information Worker: Forrester introduces its Workforce Technographics to ZDNet readers. What tools are Information Workers using? by Ted Schadler; Tags: Information Worker, Ted Schadler; Blog posts 2009-09-08

Survey your workforce to understand their technology needs: What technology tools does your workforce need? Your workforce is diverse, unique, different, special. They have only one thing in common: They work for the same organization. Forrester's Workforce Technographics analyzes what information workers need from technology. by Ted Schadler; Tags: Survey, Workforce, Recruitment & Selection, Workforce Management, Payroll Solutions, Human Resources, Ted Schadler; Blog posts 2009-08-25
Office 2010 Backstage: content + context = collaboration: Microsoft announced more details on Office 2010 today. It'sÂ a healthy release from my perspective: more, simpler, better, faster, cleaner. But there's an interesting new thing that Microsoft has introduced with this release. They call it "Backstage," but it might be easier to think of it as the "context" of the...; Tags: Document, Collaboration, Backstage, Advertising & Promotion, Microsoft Office, Marketing, Office Suites, Software, Ted Schadler; Blog posts 2009-07-13
Calculating the fully loaded costs of corporate email: It's bigger than you think: Since colleague Chris Voce and I published a pair of reports on corporate email in the cloud (one on the infrastructure and operations and one on the cost of running email on-premises or in the cloud), we have had dozens of discussions with our clients accompanied by detailed cost analyses...; Tags: Cost, E-mail, Online Communications, Ted Schadler; Blog posts 2009-06-22
Google Wave: Surfing the future of collaboration: Google is a remarkable company. Need proof? Just consider how reliant we are on Google Maps to find our way around the world. That didn't happen by accident. It happened because Google empowered a couple of brothers, Lars and Jens Rasmussen, to open up the developer APIs to the mapping...; Tags: Google Inc., Groupware, Collaboration, Enterprise Software, Software, Ted Schadler; Blog posts 2009-05-29
Hello People, BlackBerry is the killer enterprise device today: Sigh. I guess it was to be expected, but the Apple opinionsphere has been overstating the case for iPhone. Based on the careful researchÂ that we did, we do think that iPhone is ready for the enterprise to consider. But that doesn't mean other mobile devices aren't more enterprise-worthy. ...; Tags: Apple iPhone, Mobile, RIM BlackBerry, Handhelds, Advertising & Promotion, Hardware, Marketing, Ted Schadler; Blog posts 2009-04-16
Exchange 2010: Tier your workforce, split your domain, save money: Microsoft today announced the public beta of Exchange 2010. This product is a natural extension and improvement over Exchange 2007 (and anybody on Exchange 2003 should really be looking at it), but it also introduces at least one important new capability: email archiving. But I'll let my...; Tags: Mailbox, Environment, Domain, Microsoft Corp., Cloud, Workforce, Exchange 2010, Knowledge Management, E-mail, Business Intelligence, Enterprise Software, Software, Online Communications, Data Management, Ted Schadler; Blog posts 2009-04-15
Cisco's flip kick into video authoring: It's the bits, folks: It wasn't a surprise to see networking expansionist Cisco buying Flip, the popular video camcorder (though the price tag was steep especially given Cisco's recent stock decline). The logic is simple: Cisco sells networking gear. It needs customers to want to buy more gear. Video...; Tags: Video Authoring, Video, Cisco Systems Inc., Flip, Corporate Communications, Marketing, Ted Schadler; Blog posts 2009-03-20
Telecommuting will rise to include 43% of US workers by 2016: It was shocking to me anyway that we already have 34 million Americans working at least occasionally from home today. And that's with broadband to only 56% of US homes. But that's what the data say. And with our Consumer Technographics survey of 61,033 US and Canadian consumers, you can...; Tags: Worker, Workforce, Telecommuting, Recruitment & Selection, Workforce Management, Payroll Solutions, Human Resources, Ted Schadler; Blog posts 2009-03-13
Google tests an offline email client: This has been long rumoured by Google Apps watchers, but we get confirmation today: Google is testing an offline email client. This is a Google Gmail Labs feature, which means that it's really test code for the brave. In fact, the Gmail Labs site helpfully warns that "there's an escape...; Tags: Google Inc., Google Gmail, E-mail Client, Gmail Labs, E-mail, Cloud Computing, E-mail Providers, Online Communications, Internet, Ted Schadler; Blog posts 2009-01-28
Google Apps shows some commercial clout with a reseller program: I spoke recently with Stephen Cho, the product manager for the new Google Apps Reseller Program. It's quite clear that Google has learned from its Postini reseller program, from partners like Appirio and Cap Gemini, and from Microsoft's Exchange Online reseller program. First, the details: ...; Tags: Google Inc., Google Apps, Reseller, Cloud Computing, Knowledge Management, Enterprise Software, Software, Ted Schadler; Blog posts 2009-01-20
Should your email live in the cloud?: Should your email live in the cloud? Colleague Chris Voce and I have written a pair of reports to answer that question from the perspectives of an information and knowledge management professional and an infrastructure and operations professional. For many firms, the answer is "yes," certainly for...; Tags: Chris, E-mail, Online Communications, Ted Schadler; Blog posts 2009-01-12
WebEx goes mobile on iPhone; Notes 8.5 ships on Macs: MacWorld held two important announcements for collaboration professionals, especially those interested in multidevice future: 1. Lotus announced that Notes 8.5 is shipping on Macintoshes, specifically on the new Leopard version of OS X. And its open source office productivity suite, Symphony will be available in a few...; Tags: Apple iPhone, Apple Macintosh, WebEx Communications Inc., Collaboration, Mobile, IBM Lotus Notes, Cisco Systems Inc., WebEx Meeting Center, Advertising & Promotion, Marketing, Ted Schadler; Blog posts 2009-01-07
Extranet collaboration platforms - coming soon, but many-to-many problem remains: In our conversations with many information and knowledge management professionals, it's clear that their distributed and multicompany teams need better extranet collaboration tools. And they feel the problem is only getting worse as companies go virtual, global, distributed, outsourced, green, travel-less, and partnered, thus driving the need...; Tags: Extranet, PBwiki, Thomson Reuters Messaging, Networking, Collaboration, Groupware, Enterprise Software, Software, Ted Schadler; Blog posts 2008-12-03
IBM Lotus gets into the Hosted Email game. Phew.: It is inevitable and welcome that a revitalized Lotus has launched a hosted email and calendar service. Inevitable because cloud-based email services are on the rise and IBM isn't going to miss out on that. It might be your entire messaging system -- email, calendar, contacts as...; Tags: Game, IBM Lotus Notes, Messaging, Microsoft Corp., IBM Corp., E-mail, Groupware, Instant Messaging, Collaboration, Online Communications, Enterprise Software, Software, Internet, Ted Schadler; Blog posts 2008-10-23
Symantec Goes Into The Cloud With Email Filtering: Symantec today announced its acquisition of MessageLabs, a 520-person UK-based email filtering and security vendor. Given the cost and hassles that information & knowledge management professionls IKM Pros have keeping email spam down to a dull roar and keeping viruses outside the firewall, this is a great move for Symantec....; Tags: Symantec Corp., MessageLabs Ltd., E-mail, Online Communications, Ted Schadler; Blog posts 2008-10-08