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ZDNet Resources
- Microsoft investigates potential new IE flaw
- Microsoft investigates potential new IE flawmalicious softwareI don't program, so I don't know the answer to this question: If Microsoft required a user's password to install any program, would this go a long way in stopping the malicious software installations that go on unannounced behind the user's back?Message has been...
- Tags: Web browsers, SECURITY, Operating systems, Microsoft Internet Explorer, flaw, Technician 2, Technician 1, Microsoft Windows, Microsoft Corp.
- Discussion threads 2005-08-17
- Zotob worm hits Windows users
- Zotob worm hits Windows usersA peek inside Microsofts Linux labTechnician 1 : Nope, it looks like this is another security drop off which will only affect Windows users.Technician 2 : You mean Linux, Mac and Unix users will be completely and totally untroubled by this weeks Windows malware exploit?Technician 1...
- Tags: Cyberthreats, Operating systems, Viruses and worms, SECURITY, virus, Technician 2, Technician 1, Microsoft Windows, WINDOWS USERS, Linux, Zotob worm
- Discussion threads 2005-08-15
Additional Resources
- Web Help Desk Free 9.2.3.1 (Mac)
- The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...
- Tags: Web, Customer Service, Apple Macintosh, MacsDesign Studio, Help Desk, Call Centers, LDAP, Channel Management, It Operations, Directory Services, Enterprise Software, Software, Marketing
- Software downloads 2009-11-25
- Veterinary Technician for iPhone 1.0.3 (Mobile)
- Veterinary Technician for iPhone is a fully-featured flash card app that helps you learn over 200 terms frequently used by veterinarians. Individual cards can be added to or removed from a built-in faves deck at any time. Use the faves deck to study only the cards that really give you...
- Tags: Apple iPhone, Card, Deck, Mobile, Simpaddico
- Software downloads 2009-11-23
- No more servers? Rackspace says IT workers are tired of them
- And, as servers move to the cloud, fewer and fewer will be Windows servers.When you deploy thousands, you can pay millions in licensing for Windows, and, then Windows is less stable and less secure.RE: No more servers? Rackspace says IT workers are tired of themI wonder how well those outsourced...
- Tags: Servers, server, information technology, Rackspace
- Discussion threads 2009-11-10
- The perfect computer?
- Do we have the technology to build a perfect computer? Would it be perfect for a specific purpose or is it possible to build a perfect general purpose computer? Small Business Computing's Mark Beckley has some answers. Do we have the technology to build a perfect...
- Tags: Motherboard, Computer, Machine, Chip, Small Business Computing, Watt Power Supply, Productivity, PCs, Mark Beckley Small Business Computing, Special to ZDNet, Mark Beckley Small Business Computing, Special to ZDNet
- News items 2009-11-02
- Would you let Wal-mart do your home-theater installation?
- Probably not. Not because its Wal-mart although that has some to do with it, but because I don't know who N.E.W. is. I'd rather trust a first party rather than a third party to install a home theater. Only one point of contact there, no guessing who to contact...
- Tags: Construction, TV & Home Theater, Wal-Mart Stores Inc., home-theater installation, local geek
- Discussion threads 2009-10-25
- RemoteZilla 2.1.1 (Windows)
- RemoteZilla is a VNC compatible remote support system that lets you remotely support a PC anywhere on the Internet through firewalls in seconds without your customer configuring any ports or routers. Provide full ad-hoc on-demand remote control help desk services, transfer files, chat, re-boot and auto-reconnect and control a remote...
- Tags: On-demand, Microsoft Windows, Remote Support, Advantig, RemoteZilla, Remote Administration, Help Desk, Call Centers, It Operations
- Software downloads 2009-10-22
- Dell: A few examples of what's wrong with your tech support
- The on-site tech support tech was obviously in the U.S., but ....it sounds like the "other end" of the line is somewhere half way around the planet (maybe also taking orders for "Shammy Wows") while reading off a scripted Q&A screen.Kinda like "cloud tech support"?What really hurts is that this...
- Tags: PRODUCTIVITY, Dell Computer Corp., tech support, cheap machine
- Discussion threads 2009-10-21
- Lazesoft Recover My Password Professional Edition 1.0 (Windows)
- Lazesoft Recover My Password Professional Edition is a simple yet robust Windows password recovery solution that allows home and business users to reset forgotten Windows password reliably. It allows users to unlock locked or disabled out user accounts easy and instantly. There is no need to call a technician, no...
- Tags: Password, Microsoft Windows, Lazesoft
- Software downloads 2009-10-21
- Adware Away 3.1.4.f (Windows)
- Adware Away is not only a malware removal tool, but also a diagnostic tool for Windows operating system. It is designed for both general computer user and computer repair technician. Our goals is to help user fix hard-to-fix problem which can not be fixed by other program and remove all...
- Tags: Adware, Desktop, Malware, Microsoft Windows, Web Browser, Computer, F.Y.N. Tech, Browser Hijacker, AA, Spyware, Adware & Malware, Spyware, Cyberthreats, Productivity, Viruses And Worms, Web Browsers, Security, Internet
- Software downloads 2009-10-19
- Elmer Technician for iPhone 1.1 (Mobile)
- Elmer Technician for iPhone will help you study for your amateur radio exams. It covers all elements, and prepares actual sample exams. Each exam is graded, and you get to see which questions you missed, and the correct answer. Each test is prepared from the exact same question pool as...
- Tags: Apple iPhone, Mobile, Exam, Black Cat Systems, Advertising & Promotion, Smart Phones, Marketing, Consumer Electronics, Personal Technology
- Software downloads 2009-10-14
- Microsoft needs to come clean over Sidekick/Danger disaster
- LOL! And some said you were covering this up.http://talkback.zdnet.com/5208-12554-0.html?forumID=1&threadID=70257&messageID=1348275&tag=content;col1RE: Microsoft needs to come clean over Sidekick/Danger disasterMy money goes to TMobile, not Microsoft. This should fall 100% on the shoulders of TMobile!RE: Microsoft needs to come clean over Sidekick/Danger disasterWell who-ever is respossible for this stupid act(upgrade without backups? wtf...)...
- Tags: Microsoft Windows, Storage, Microsoft Corp., Sidekick/Danger disaster, Sidekick/Danger, Microsoft Needs, Hitachi Ltd.
- Discussion threads 2009-10-13
- Registry Defense 4.1.1.10 (Windows)
- RegDefense is designed to improve your computers performance and eliminate errors. If you are experiencing common Windows problems such as computer slowing, slow start-ups, blue screens, dll errors, and popups, your computer could use a computer tune-up. RegDefense fixes many common problems without having to visit a computer technician. Now...
- Tags: Microsoft Windows, Computer, XIONIX, RegDefense, Productivity
- Software downloads 2009-10-06
- Sylvania LC320SLX
- Surprisingly, it won't work with Dish or DirectTV remotesThe Sylvania LC320SLX flat-panel LCD television is a great value for the money EXCEPT for a glaring problem which should be advertised on the box - remotes for the Dish and DirectTV satellite TV systems won't operate it. If I had...
- Tags: TVs, TV & Home Theater, Network technology, Sylvania, TV
- Discussion threads 2009-10-04
- The 'Seven Laws of Projects'
- great!Seventh Point is the one always happen.RE: The 'Seven Laws of Projects'Unfortunately very true.A successful project is typically one where someone gets lucky and manages to balance your seven points to an 'optimal' level.Accepting #2 has given us the opportunity to go for more of an agile approach. If you...
- Tags: Tools & Techniques, Strategy, Time-to-Market
- Discussion threads 2009-10-01
- Hordes of owners complain of problems with HP Elite Pavilion PCs using Core i7
- What this should teach you....is to look at the support forums before buying!RE: Hordes of owners complain of problems with HP Elite Pavilion PCs using Core i7Thank you for publishing this. I'm on this PC right now trying to decide whether I should get a replacement or return it...
- Tags: Desktops, Mice, Hewlett-Packard Co., PC
- Discussion threads 2009-09-27
- Live Webcast: Helpdesks without Boundaries: How Today's IT Teams Support Worldwide Users
- Since the Internet opened up the IT world, there's been an exponential increase in the types of users that internal IT needs to support. Yesterday's well-defined, everyone-behind-the-firewall organization has given way to organizations that know no boundaries, and include employees, virtual employees, contractors, customers, partners, vendors, and regulators. ...
- Tags: Webcast, Agent, Information Technology, LogMeIn, Penske, Help Desk, Real Estate, Remote Administration, Call Centers, Strategy, It Operations, Business Operations, Management
- Webcasts 2009-08-28
- Web Help Desk Software 9.2.1.7 (Mac)
- The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...
- Tags: Web, Customer Service, Apple Macintosh, MacsDesign Studio, Help Desk, Call Centers, LDAP, Channel Management, It Operations, Directory Services, Enterprise Software, Software, Marketing
- Software downloads 2009-08-19
- Fake Microsoft patch malware campaign makes a comeback
- Fake Microsoft patch malware campaign makes a comebackHacked Linux servers often are botnet mastersand many linux machines are, oblivious to the user, participants in botnets. http://lwn.net/Articles/222153/http://www.techworld.com/security/news/index.cfm?RSS&NewsID=10251Oh, sure. If you say so.ntirresponsible users (or admins, in this case) regardless of OSA desktop user to clicks on a web link to...
- Tags: INTERNET, Operating systems, Cyberthreats, Spyware, adware & malware, OPEN SOURCE, UNIX, OK Here, Linux, malware, desktop user, Microsoft Windows
- Discussion threads 2009-08-05
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