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	<title><![CDATA[tech support Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/tech+support.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to tech support]]></description>
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	<language>en-us</language>
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		<title><![CDATA[Dell: A few examples of what's wrong with your tech support]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12554-0.html?forumID=1&threadID=70691&messageID=1357501&start=0]]></link>
		<description><![CDATA[The on-site tech support tech was obviously in the U.S., but ....it sounds like the "other end" of the line is somewhere half way around the planet (maybe also taking orders for "Shammy Wows") while reading off a scripted Q&A screen.Kinda like "cloud tech support"?What really hurts is that this...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 21 Oct 2009 09:16:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[PRODUCTIVITY]]></category>
		<category domain="http://updates.zdnet.com/tags/dell+computer+corp..html"><![CDATA[Dell Computer Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
		<category domain="http://updates.zdnet.com/tags/cheap+machine.html"><![CDATA[cheap machine]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
		<category domain="tickers">DELL</category>
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	<item>
		<title><![CDATA[The month ahead: Can Windows 7 close the Vista flop chapter?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13568-0.html?forumID=1&threadID=69798&messageID=1336094&start=0]]></link>
		<description><![CDATA[Glad for Windows 7. . . MaybeI'm glad Windows 7 is here and I hope it's a lot better than Vista. I have little experience with it which wasn't good but neither was my vista experience. I assume things will get better and after some updates I won't have Windows...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 30 Sep 2009 15:39:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+vista+%2528longhorn%2529.html"><![CDATA[Microsoft Windows Vista (Longhorn)]]></category>
		<category domain="http://updates.zdnet.com/tags/construction.html"><![CDATA[Construction]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+xp.html"><![CDATA[Microsoft Windows XP]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+7.html"><![CDATA[Microsoft Windows 7]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+vista.html"><![CDATA[Microsoft Windows Vista]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/window.html"><![CDATA[window]]></category>
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		<title><![CDATA[Iomega's NAS: Is the mainstream ready for network storage?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=68466&messageID=1306390&start=0]]></link>
		<description><![CDATA[I want one! ntntWow, that is monstrously overpriced...$699? You must be joking.I can get an 8(*t)b ReadyNAS for that, and it's a much better box. This isn't just 'kind of overpriced,' this is, 'wow, did the people buying this buy the first thing they saw?!' overpriced.Pricing from Iomega:CAPACITY CONNECTIVITY ITEM...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 28 Aug 2009 08:42:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/network-attached+storage+%2528nas%2529.html"><![CDATA[Network-attached storage (NAS)]]></category>
		<category domain="http://updates.zdnet.com/tags/linux.html"><![CDATA[Linux]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating systems]]></category>
		<category domain="http://updates.zdnet.com/tags/unix.html"><![CDATA[UNIX]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+time+capsule.html"><![CDATA[Apple Time Capsule]]></category>
		<category domain="http://updates.zdnet.com/tags/consumer+nas.html"><![CDATA[Consumer NAS]]></category>
		<category domain="http://updates.zdnet.com/tags/iomega+corp..html"><![CDATA[Iomega Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[storage]]></category>
		<category domain="http://updates.zdnet.com/tags/nas.html"><![CDATA[NAS]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
		<category domain="http://updates.zdnet.com/tags/network.html"><![CDATA[network]]></category>
		<category domain="http://updates.zdnet.com/tags/network+storage.html"><![CDATA[network storage]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IOM</category>
		<category domain="tickers">IOM</category>
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	<item>
		<title><![CDATA[Quickfire Deal: Apple 13-in. MacBook for only $799]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13615-0.html?forumID=1&threadID=62658&messageID=1156201&start=0]]></link>
		<description><![CDATA[Quickfire Deal: Apple 13-in. MacBook for only $799and you STILL OVERPAID for that MacEven at $799 - the wimpy 2gb of ram and a 120gb hard drive pale in comparison to Windows offerings at the same price.  To quote another Mactard on ZDNet - "120gb hard drive?  Hey...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Mon, 30 Mar 2009 10:31:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/notebooks.html"><![CDATA[Notebooks]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+macbook.html"><![CDATA[Apple MacBook]]></category>
		<category domain="http://updates.zdnet.com/tags/screen+size.html"><![CDATA[screen size]]></category>
		<category domain="http://updates.zdnet.com/tags/quickfire+deal.html"><![CDATA[Quickfire Deal]]></category>
		<category domain="http://updates.zdnet.com/tags/laptop+computer.html"><![CDATA[laptop computer]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/hard+drive.html"><![CDATA[hard drive]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="tickers">AAPL</category>
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		<title><![CDATA[Updating the Windows 7 release schedule]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12354-0.html?forumID=1&threadID=62541&messageID=1152941&start=0]]></link>
		<description><![CDATA[Updating the Windows 7 release scheduleAre they ..."Microsoft has been doing an admirable job of suppressing leaks about its Windows 7 release plans. But someone in Redmond needs to do a better job of teaching its own employees when not to hit the Publish button on web pages."Are they looking...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 26 Mar 2009 11:02:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating systems]]></category>
		<category domain="http://updates.zdnet.com/tags/occam.html"><![CDATA[OCCAM]]></category>
		<category domain="http://updates.zdnet.com/tags/theere.html"><![CDATA[Theere]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+7.html"><![CDATA[Microsoft Windows 7]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
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		<title><![CDATA[Day in the life of... a laid off tech support]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17923-0.html?forumID=1&threadID=62350&messageID=1148923&start=0]]></link>
		<description><![CDATA[Day in the life of... a laid off tech supportInteresting to hear about your standard dayI am hoping that you get back to work soon.Guess that the folks over here at ZDNet don't know too much about JD, unless they checkout Techrepublic.Where I work they keep saying that no layoffs...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Sun, 22 Mar 2009 15:43:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce management]]></category>
		<category domain="http://updates.zdnet.com/tags/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
		<category domain="http://updates.zdnet.com/tags/cost-of-living.html"><![CDATA[Cost-of-Living]]></category>
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		<title><![CDATA[HP Officejet J6480]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-3181-0.html?forumID=4&threadID=54327&messageID=1027257&start=0]]></link>
		<description><![CDATA[HP Officejet J6480Nice printer, lousy tech supportI'll try to be straight and to the point. I like the printer, works good when connected to USB. Worked fine when I first installed the software wirelessly except for the memory card slots. They would not transfer information to the computer. I thought...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 14 Nov 2008 12:53:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/printers.html"><![CDATA[Printers]]></category>
		<category domain="http://updates.zdnet.com/tags/printer.html"><![CDATA[printer]]></category>
		<category domain="http://updates.zdnet.com/tags/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">HPQ</category>
		<category domain="tickers">HPQ</category>
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	<item>
		<title><![CDATA[Buffalo LinkStation Live NAS drive (320GB)]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-3190-0.html?forumID=4&threadID=53884&messageID=1019288&start=0]]></link>
		<description><![CDATA[Buffalo LinkStation Live NAS drive (320GB)LinkStation Live is AWFULHad the LinkStation Live for 33 days and it died. It is horribly slow, takes hours to delete the trash and it drops off the net constantly.Buffalo Tech support doesn't know their own product. The box was on its way down when...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 04 Nov 2008 09:57:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/buffalo+linkstation+live+nas+drive.html"><![CDATA[Buffalo LinkStation Live NAS drive]]></category>
		<category domain="http://updates.zdnet.com/tags/linkstation+live.html"><![CDATA[LinkStation Live]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
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		<title><![CDATA[Gang of sniffers provided tech support with a smile]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-11155-0.html?forumID=1&threadID=50660&messageID=951077&start=0]]></link>
		<description><![CDATA[Gang of sniffers provided tech support with a smileAre tech retailers any better than average?Best Buy and Circuit City actually sell support and [i]security[/i] assistance to the general public.  Are their own networks any better?  Do their support people secure their own networks?  From some of the...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 08 Aug 2008 12:01:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
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		<title><![CDATA[Dell's product lust: Are we there yet?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=48908&messageID=913890&start=0]]></link>
		<description><![CDATA[Dell's product lust: Are we there yet?Look at the contextI don't believe that every person on this earth should be required to speak English. I find other languages fascinating (although I'm horrible at speaking them myself), but having the diversity of language, I feel, is a wonderful thing. That being...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 20 Jun 2008 06:08:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/critical+thinking.html"><![CDATA[Critical Thinking]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
		<category domain="http://updates.zdnet.com/tags/dell+computer+corp..html"><![CDATA[Dell Computer Corp.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
		<category domain="tickers">DELL</category>
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		<title><![CDATA[Dell delivers: Is a turnaround in sight?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=48170&messageID=898493&start=0]]></link>
		<description><![CDATA[Dell delivers: Is a turnaround in sight?Spend a little of that profit on tech support ...Just went through a painful experience with them, don't intend to repeat it.RE: Dell delivers: Is a turnaround in sight?Either way Dell still sucks.  They need to focus on being reliable in the long...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 29 May 2008 13:36:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/dell+computer+corp..html"><![CDATA[Dell Computer Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
		<category domain="tickers">DELL</category>
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		<title><![CDATA[Why tech support by chat stinks]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12355-0.html?forumID=1&threadID=42715&messageID=789144&start=0]]></link>
		<description><![CDATA[Why tech support by chat stinksYou should try their telephone customer contempt serviceIf you think thats bad, try Dell's customer contempt line. I once spent half an hour on the phone at my cost, trying to get a Dell employee to give me the address of a Dell service centre...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 03 Jan 2008 02:45:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/help+desk.html"><![CDATA[Help desk]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call centers]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
		<category domain="http://updates.zdnet.com/tags/dell+computer+corp..html"><![CDATA[Dell Computer Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[phone]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
		<category domain="tickers">DELL</category>
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		<title><![CDATA[Tech support service seeks to green-optimize your PC]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13603-0.html?forumID=1&threadID=40036&messageID=737258&start=0]]></link>
		<description><![CDATA[Tech support service seeks to green-optimize your PCIf they really cared it would be freeAn environmentally concerned organization would realize that encouraging widespread use of this product if it really works would be the socially responsible course of action to pursue and offer it free.My .02RE: Tech support service seeks...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 18 Oct 2007 08:14:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/desktops.html"><![CDATA[Desktops]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[Tech Support]]></category>
		<category domain="http://updates.zdnet.com/tags/pc.html"><![CDATA[PC]]></category>
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		<title><![CDATA[DirecTV ponders broadband over power lines]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-1035-0.html?forumID=1&threadID=33779&messageID=620685&start=0]]></link>
		<description><![CDATA[DirecTV ponders broadband over power linesI guarantee the cable companieswill fight this tooth and nail under some obscure FCC regulation or something.Please Change Target Market!I know it's probably a dream but I wish they would change their target market to those of us who live out in the rural US...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 15 May 2007 07:19:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/dvr.html"><![CDATA[DVR]]></category>
		<category domain="http://updates.zdnet.com/tags/tvs.html"><![CDATA[TVs]]></category>
		<category domain="http://updates.zdnet.com/tags/network+technology.html"><![CDATA[Network technology]]></category>
		<category domain="http://updates.zdnet.com/tags/tv+%2526+home+theater.html"><![CDATA[TV & Home Theater]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[Tech Support]]></category>
		<category domain="http://updates.zdnet.com/tags/broadband+over+power+line.html"><![CDATA[broadband over power line]]></category>
		<category domain="http://updates.zdnet.com/tags/direct+tv.html"><![CDATA[Direct TV]]></category>
		<category domain="http://updates.zdnet.com/tags/verizon+communications+inc..html"><![CDATA[Verizon Communications Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/broadband.html"><![CDATA[broadband]]></category>
		<category domain="http://updates.zdnet.com/tags/cable.html"><![CDATA[cable]]></category>
		<category domain="http://updates.zdnet.com/tags/directv.html"><![CDATA[DirecTV]]></category>
		<category domain="http://updates.zdnet.com/tags/digital+video+recorder.html"><![CDATA[digital video recorder]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VZ</category>
		<category domain="tickers">VZ</category>
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		<title><![CDATA[Techies shunned as workers fix own IT problems]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-3513-0.html?forumID=1&threadID=33676&messageID=618475&start=0]]></link>
		<description><![CDATA[Techies shunned as workers fix own IT problemsThe real issue...The real issue here is why users would rather try the DIY approach before calling tech support, and the consequences of doing so.Time and experience.  How many times does a user have to call tech support and be asked, "Have...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 11 May 2007 08:34:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[PRODUCTIVITY]]></category>
		<category domain="http://updates.zdnet.com/tags/desktops.html"><![CDATA[Desktops]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://updates.zdnet.com/tags/worker.html"><![CDATA[worker]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
		<category domain="http://updates.zdnet.com/tags/pc.html"><![CDATA[PC]]></category>
		<category domain="http://updates.zdnet.com/tags/diy.html"><![CDATA[DIY]]></category>
		<category domain="http://updates.zdnet.com/tags/computer.html"><![CDATA[computer]]></category>
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		<title><![CDATA[Microsoft's state of Vista: The first 100 days]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12558-0.html?forumID=1&threadID=33548&messageID=616354&start=0]]></link>
		<description><![CDATA[Microsoft's state of Vista: The first 100 daysLet's see here:"Microsoft maintains a 4,000-row spreadsheet detailing any devices for which the company has received more than 500 problem reports..."  4000 x 500 = 2,000,000.  So, potentially there are 2 million users out there experiencing problems, if we assume only...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 08 May 2007 14:47:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+vista+%2528longhorn%2529.html"><![CDATA[Microsoft Windows Vista (Longhorn)]]></category>
		<category domain="http://updates.zdnet.com/tags/intuit+inc..html"><![CDATA[Intuit Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[Tech Support]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+vista.html"><![CDATA[Microsoft Windows Vista]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">INTU</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">INTU,MSFT</category>
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	<item>
		<title><![CDATA[Outage post-mortem: BlackBerry AND their carriers BADLY fumble outage update info]]></title>
		<link><![CDATA[http://blogs.zdnet.com/blackberry/?p=139]]></link>
		<description><![CDATA[I spent a good bit of yesterday calling carriers to obtain updates on the 14-hour BlackBerry email service outage.There were some bright points, but all in all I was not pleased with the information flow and presentation.First, let us discuss how each major U.S.-based BlackBerry carrier conveyed this data when...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 19 Apr 2007 07:49:21 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/news.html"><![CDATA[News]]></category>
		<category domain="http://updates.zdnet.com/tags/uncategorized.html"><![CDATA[Uncategorized]]></category>
		<category domain="http://updates.zdnet.com/tags/outages.html"><![CDATA[Outages]]></category>
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	<item>
		<title><![CDATA[These two guys know more about Vonage tech than, well, Vonage tech]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10537-0.html?forumID=1&threadID=31972&messageID=589473&start=0]]></link>
		<description><![CDATA[These two guys know more about Vonage tech than, well, Vonage techWhat's Your Point?Or are you just trying to slander another company?Vonage ForumUnfortunately Vonage is a joke, the tech support is as close to useless as is possible, thus the need for guys like the two you profiled.  As...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 29 Mar 2007 05:23:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/vonage+holdings+corp..html"><![CDATA[Vonage Holdings Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/tech+support.html"><![CDATA[tech support]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VG</category>
		<category domain="tickers">VG</category>
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	<item>
		<title><![CDATA[Load Linux onto your HP PC and you void your warranty]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12554-0.html?forumID=1&threadID=31908&messageID=588326&start=0]]></link>
		<description><![CDATA[Load Linux onto your HP PC and you void your warrantyISP DNS servers are notoriously badAt least that has been my experience with Brighthouse/Timewarner. That's why I switched to OpenDNS and have not had a problem since. Just point your PC or router to it rather than your ISP's DNS...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 28 Mar 2007 03:53:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/internet+service+providers+%2528isps%2529.html"><![CDATA[Internet service providers (ISPs)]]></category>
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		<category domain="http://updates.zdnet.com/tags/hp+pc.html"><![CDATA[HP PC]]></category>
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		<title><![CDATA[HP w22]]></title>
		<link><![CDATA[http://review.zdnet.com/product/lcd-monitors/hp-w22-lcd-monitor/32134969]]></link>
		<description><![CDATA[With prices continually dropping on 22-inch wide-screen monitors, they've hit the sweet spot where consumers are able to jump up to the bigger size without spending too much more. The HP w22 fits the trend, and while its $400 price tag isn't the cheapest we've seen, it's still very reasonable....]]></description>
		<s:doctype><![CDATA[Product reviews]]></s:doctype>
		<pubDate>Thu, 15 Mar 2007 18:04:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/w22.html"><![CDATA[w22]]></category>
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		<category domain="http://updates.zdnet.com/tags/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">HPQ</category>
		<category domain="tickers">HPQ</category>
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