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- Legislature Uses Capacity Planning Software to Optimize IT Services
- The Legislature of the Virgin Islands is the territorial legislature of the United States Virgin Islands. The legislative branch of the unincorporated U.S. Territory is unicameral, with a single house consisting of 15 senators, elected to two-year terms without term limits. The territorial legislature meets in the capital of Charlotte...
- Tags: IT Services, Information Technology, TeamQuest Corp., It Management, It service Management
- Case studies 2008-10-31
- Advancements in Cross-Platform: Capacity Planning
- Whether it's about maximizing throughput, minimizing response time, maximizing availability, or minimizing costs, a thorough capacity planning exercise requires the evaluation of alternative configurations. A change in configuration might be as simple as moving a heavily used file to a less active disk controller or adding a CPU. A good...
- Tags: Processor, TeamQuest Corp., It Management, It service Management
- White papers 2008-10-27
- Modeling Multi-Threaded Processors
- Symmetric Multi-Processing SMP has been employed by computer makers for some time. Multiple processors are connected to a common memory pool and a combination of hardware and operating system functions permit work to be balanced across the entire unit. Each processor had a single "Thread" that processed programming instructions. As...
- Tags: TeamQuest Corp., Modeling, Research & Development, It Management, Processors, Business Operations, It service Management, Semiconductors, Hardware, Components
- White papers 2008-09-15
- Planning and Implementation of IT Service Optimization at the Law School Admission Council (LSAC)
- In reviewing ways to leverage best practices to improve service delivery, LSAC discovered that TeamQuest IT Service Optimization ITSO was a good entry-point methodology to position LSAC for the longer-term goal of implementing IT Infrastructure Library ITIL in the enterprise. ITSO follows a logical process of planning and provisioning for...
- Tags: Law School, Optimization, Information Technology, TeamQuest Corp., ITSO, It Management, ITIL, It service Management, It Services
- Case studies 2008-08-15
- Using TeamQuest Model to Implement Phased Infrastructure Upgrades at LSAC
- Jeff Fox is the Manager of Network Infrastructure Services at the Law School Admission Council LSAC. He implemented TeamQuest View to address performance constraints that caused bottlenecks during peak traffic periods. Modeling revealed the exact cause of the bottlenecks as well as the exact hardware required to maintain informal Service...
- Tags: Law School, TeamQuest Corp., Jeff Fox, TeamQuest Model, It Management, It service Management
- Case studies 2008-08-15
- Interactive Data Uses TeamQuest to Stay One Step Ahead of Performance Constraints
- Interactive Data Pricing and Reference Data, a division of Interactive Data Corp., uses TeamQuest Performance Software to monitor system performance across the enterprise, to generate Web-based performance reports, and to be certain that systems will provide adequate capacity in the future. In short, it uses TeamQuest software to ensure its...
- Tags: Performance, TeamQuest Corp., It Management, It service Management
- Case studies 2008-07-15
- Shades of Green: Which Will Your Organization Choose?
- Maximizing the use of computing resources while reducing the "Carbon Footprint" of an organization's IT infrastructure is the goal of green computing. Depending upon the goals and needs of organization, some green computing solutions may fit, others may not. This paper takes a look at some of the aspects of...
- Tags: TeamQuest Corp., It Management, It service Management
- White papers 2008-06-23
- Ensuring Service Availability
- The telecommunications industry continues to experience tremendous growth in the face of many challenges - mega-mergers, increased competition, an unstable economy, and the Internet. Consumers and businesses continue to drive greater demand for broadband data, Web 2.0, VoIP, IPTV, unified communications, collaboration services and more. Bandwidth consumption quadrupled in 2007....
- Tags: TeamQuest Corp., Telephony, Telecommunications, It Management, Telecom & Utilities, Networking, It service Management
- White papers 2008-05-20
- How to Manage IT Resource Consumption: At an Application Level With TeamQuest Workloads
- In this paper, John Miecielica of Metavante, provides a step-by-step example showing how he uses TeamQuest software to analyze IT resource consumption at an application level. This key capability is especially important in today's environments where multiple applications run on a server or multiple servers might be required to implement...
- Tags: Information Technology, TeamQuest Corp., It Management, It service Management
- White papers 2008-05-15
- Your Goal: A High-Performing, Energy-Efficient Data Center
- A growing number of IT organizations are establishing energy efficient, "Green" data centers to alleviate the financial and environmental impacts of skyrocketing power consumption and to proactively address the likelihood of more government energy regulation. Existing technologies and strategies could reduce typical server energy use by 25 percent, and even...
- Tags: Data Center, TeamQuest Corp., Data Centers, It Management, Storage, Hardware, Data Management, It service Management
- White papers 2008-02-14
- Your Goal: An It Organization That Has a Meaningful Impact on Business Results
- IT organizations that communicate technology planning and performance data in a way that is relevant and useful to business management can play a critical - and visible - role in helping the organization gain a competitive advantage, reduce risk, lower costs, and accelerate growth. To have a meaningful impact on...
- Tags: TeamQuest Corp., Organization, It Management, Performance Management, Strategy, It service Management, Human Resources, Workforce Management, Management
- White papers 2008-02-14
- Your Goal: Lower Costs and Increase Efficiency in a Virtualized Environment
- Virtualization has proven to be a breakthrough in networking infrastructure. With its flexibility, adaptability, and reduced technology requirements, virtualization alleviates many problems associated with the traditional client-server environment, such as low resource utilization, management control, and security issues. Unless the transition to virtualization is carefully planned, implemented, and managed, however,...
- Tags: Environment, TeamQuest Corp., Cloud Computing, Storage Management, Virtualization, Utility Computing, Storage, Hardware
- White papers 2008-02-08
- Goal: Align It With Business Unit Goals
- TeamQuest provides planning and reporting tools that enable their IT organization to better assist other parts of the business in achieving their goals. Their capacity planning software provides objective analysis of the range and cost of IT resources needed to achieve specific business unit objectives, and enables them to develop...
- Tags: Information Technology, TeamQuest Corp., It Management, Strategy, It service Management, Management
- White papers 2007-07-18
- Goal: Make Best Use of Resources
- IT organizations are under considerable pressure as they struggle to control operating and capital costs while meeting stringent service requirements. TeamQuest provides an effective approach to controlling costs while meeting service requirements by making optimal use of existing IT resources. TeamQuest software shows how well IT systems are currently performing...
- Tags: Information Technology, TeamQuest Corp., IT Organization, It Management, Strategy, It service Management, Management
- White papers 2007-06-01
- Goal: Ensure Availability at Reasonable Cost
- TeamQuest can help people bridge the gap between optimal availability and budget realities. Their capacity modeling software provides accurate, objective predictions that help them develop capacity plans that meet availability and service level requirements at a minimum cost. Their performance monitoring software alerts them to potential problems before they cause...
- Tags: TeamQuest Corp., Modeling, Research & Development, It Management, Business Operations, It service Management
- White papers 2007-06-01
- Goal: Implement a Consolidation Strategy
- TeamQuest can help people build a roadmap for consolidation that will provide desired performance levels, efficiency gains, and cost savings. Their experts can guide them through the consolidation process, helping them leverage modeled data to make informed decisions about consolidation candidates; develop, test and validate consolidation strategies; track ongoing performance...
- Tags: Strategy, Performance, Consolidation, TeamQuest Corp., It Management, It service Management
- White papers 2007-06-01
- Goal: Launch New Services Quickly
- Integrating new applications into their server environment involves considerable risk. TeamQuest can help people bring new applications online quickly, cost effectively, and with confidence in the ability to meet desired service levels. Prior to deployment, they can use their modeling and performance monitoring software to pre-test applications and hardware configurations...
- Tags: TeamQuest Corp., Performance Monitoring, Performance Management, It Management, Human Resources, Workforce Management, It service Management
- White papers 2007-06-01
- Goal: Support and Quick Wins With ITIL
- Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services. TeamQuest's performance and capacity management toolset provides the data and reports that create the foundation for the core operational and business...
- Tags: TeamQuest Corp., ITIL Framework, ITIL, Process Improvement, It Services, Quality, Business Operations
- White papers 2007-05-01
- TeamQuest and ITIL: Part 2 - Service Delivery the Cornerstone of the ITIL Framework
- Service Management is the core of the ITIL framework. From a process flow perspective, it is positioned between the Business and the physical infrastructure and manages the flow of services between them. The major components of Service Management are Service Delivery, which addresses more of the customer-facing processes, and Service...
- Tags: Service Management, TeamQuest Corp., ITIL, It Services, It Management, Process Improvement, It service Management, Quality, Business Operations
- White papers 2007-01-10
- Goal: Support IT Chargeback
- IT chargeback policies allow IT organizations to charge business units for the IT resources they use, shifting the burden of IT budget justification to the consumers of the resources. IT is viewed less as a cost center supplying support infrastructure, and more of a partner from which business units request...
- Tags: Information Technology, TeamQuest Corp., Strategy, Management
- White papers 2006-12-01
White Papers and Webcasts
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