system integrator

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San Diego fires Axon over ERP implementation problems

The city of San Diego, CA terminated its software implementation contract with services provider, Axon, citing "systematically deficient project management practices." by Michael Krigsman

Tags: Project, San Diego, SAP AG, ERP, Axon, System Integrator, Tools & Techniques, Project Management, Workforce Management, Advertising & Promotion, Outsourcing, Strategy, Management, It Operations, It service Management, Human Resources, Marketing, Business Operations, Outsourcing & Subcontracting, Michael Krigsman

Blog posts 2009-02-25

Forrester CRM analyst discusses IT failure [podcast]

Strong executive leadership and organizational transformation are essential determinants of successful IT projects. Any IT initiative that does not properly address these strategic points is doomed to fail. I spoke with Forrester CRM, customer experience, and call center analyst, Dr. Natalie Petouhoff, to explore these issues. Click...

Tags: Information Technology, CRM, Forrester Research Inc., Natalie, System Integrator, Podcasts, Internet, Michael Krigsman

Blog posts 2009-02-23

Roche CIO on SAP, consultants, certification, and system integrators

Roche CIO on SAP, consultants, certification, and system integratorsThe funeral of the big 4This discussion is the - often called - tip of the ice berg. Not only did large businesses pay the education of students to their way to consultants - the projects often where the execution of theorized...

Tags: Sales strategy, Quality, Sales force management, Team management, Roche Holding AG, system integrator, sales, SAP AG

Discussion threads 2009-02-12

Preventing failure with third-party IT watchdogs [podcast]

Technology customers and system integrators often have competing agendas, despite the client/vendor relationship. To alleviate these conflicts, some IT buyers are turning to external watchdogs to help prevent failure. by Michael Krigsman

Tags: Information Technology, System Integrator, Podcasts, Strategy, Internet, Management, Michael Krigsman

Blog posts 2008-12-09

The IT 'Devil's Triangle' [podcast]

Three roles dominate virtually every significant IT project: technology supplier, system integrator or consultant, and end-user or customer. In this podcast, Brian Sommer explains this IT devil's triangle and its impact on project success and failure. by Michael Krigsman

Tags: Software Company, Information Technology, System Integrator, Brian, Podcasts, Outsourcing, Tools & Techniques, Strategy, Internet, It Operations, Business Operations, Outsourcing & Subcontracting, Management, Michael Krigsman

Blog posts 2008-11-26

Additional Resources

CLEAR: Your data will be properly disposed of

The defunct CLEAR service is attempting to re-assure its former customers that their biometric data will not be divulged or misused. The defunct registered traveler service CLEAR see previous post has recently sent out the following communication to its former subscribers,...

Tags: Clear, E-mail, Security, Online Communications, Jason Perlow

Blog posts 2009-06-26

Get ready for Oracle's 100 days of press releases aka innovation

It's a while since I read Bruce Richardson, chief research officer at AMR but a couple of his most recent posts rang bells with me. The first: Who Drives Software Innovation? The “Best-of-Breed vs. Giants” Debate raises a donkey's year old discussion where he concludes: Call me cynical, but...

Tags: Innovation, Oracle Corp., Bruce, Simon Wardley, Leadership, Strategy, Management, Dennis Howlett

Blog posts 2009-06-25

Some like it cool: HP/EDS fellow shares data center best practices

I spoke last week with Ed Kettler, a fellow for Hewlett-Packard who comes to the company via HP's acquisition of systems integrator EDS. Kettler has been involved with two major data center overhauls that EDS undertook before it became part of HP, including the retrofit of a facility in Wynyard,...

Tags: Data Center, Hewlett-Packard Co., Electronic Data Systems Corp., Best Practice, Kettler, Tulsa, Data Centers, Storage, Hardware, Data Management, Heather Clancy

Blog posts 2009-06-18

Apple Faithful: Arrogance Is Not a Virtue, and Why I Will Never Buy a Mac

I've often been asked why I don't own a Mac. The answer is simple, and yet complex, and requires a trip down memory lane artwork by Spidermonkey David Morgenstern’s column last week about Psystar’s imminent demise and his accompanying “Good Riddance”...

Tags: Software, Steve Jobs, Apple Macintosh, PC, Apple Inc., Next Computer, Canon Inc., Fanboy Template Let, Andrew, NeXTStep, Desktops, Hardware, Jason Perlow

Blog posts 2009-06-02

Measure your data center environmental stats with AlertWerks

Data center integrator Black Box Network Services (tell me how they managed to protect that name!), which is a Cisco Gold Certified VAR, started selling an Environmental Monitoring System this spring that isn't strictly marketed as a piece of green infrastructure but that can be an ally in terms of...

Tags: Data Center, Data Centers, Retail, Linux, Storage, Branding, Channel Management, Hardware, Data Management, Operating Systems, Software, Marketing, Heather Clancy

Blog posts 2009-06-01

IT Integrator Attracts Higher Value Customers by Rolling Out New Server Suite

For several years, Microsoft Gold Certified Partner Digital IP has supplied customers with versions of Windows Small Business Server, a suite of server technologies designed for small businesses. The IT integrator needed to accommodate its customers' needs as they expanded. It also wanted to serve larger, higher value clients, but...

Tags: Unified Messaging, Information Technology, Microsoft Corp., IT Integrator, Microsoft Windows, Collaboration, Servers, Operating Systems, Software, Hardware

Case studies 2009-05-01

Systems Integrator Delivers Information Access, Reduces Costs With Operating System

BRAIN FORCE offers its customers IT implementation, integrations, and management solutions, and has 100 employees at its office in the Netherlands. In order to prepare for customers who want to implement it, BRAIN FORCE decided to upgrade to the Windows 7 operating system. It has already realized faster deployment times...

Tags: Microsoft Access, Operating System, Microsoft Corp., Operating Systems, Software

Case studies 2009-05-01

Oracle: A complete industry in a box

Near the end of this morning's announcement (at 5:30 a.m. Pacific time) of Oracle's lightning acquisition of Sun Microsystems, Oracle co-president Charles Phillips gave a glimpse of what lay in store. The merger of Oracle, with its wide range of database and enterprise software, with Sun, with...

Tags: Hardware, High-performance, Leadership, Management, Operating Systems, Oracle Corp., Servers, Software, Sun Microsystems Inc., Sun Solaris, Tom Steinert-Threlkeld, Tools & Techniques

Blog posts 2009-04-20

IT Services Provider Reduces Annual Costs by $96,426 With Operating System Upgrade

Located in Amsterdam, the Netherlands, Wortell is a systems integrator and Microsoft Gold Certified Partner. To deliver innovative solutions to customers, it adopts new technology as early as possible. Wortell began upgrading its 105 computers to Windows 7 after the beta version was available to the public. As a result,...

Tags: Information Technology, Operating System, Microsoft Corp., It Services, Microsoft Windows, Productivity, Operating Systems, Software

Case studies 2009-04-01

Where Worlds Collide - and then there's Sharepoint

I'm at the Open Source Business Conference where Jonathan Schwartz, Chief Executive Officer, Sun Microsystems, Robert Youngjohns, President, Microsoft North America and Dr. Robert Sutor, Vice President, Open Source and Linux, IBM Corporation have just keynoted. This is my third OSBC, a conference primarily framed...

Tags: Microsoft SharePoint, Microsoft Corp., Budgeting Reality, Business Goal, Open Source, Enterprise Software, Software, Oliver Marks

Blog posts 2009-03-25

Will half-baked Ubuntu Linux netbooks ruin the OS for consumers?

Will half-baked Ubuntu Linux netbooks ruin the OS for consumers?DELL ...has always fsck'd up ANY thing the have done with *NIX ..... Gawd, I remember that sucky UNIX stuff they did in the 1990's ..... what a WASTE of code ..NopeThis is Linux and always has been. Linux can be...

Tags: Operating systems, UNIX, OPEN SOURCE, Linux, Ubuntu, half-baked Ubuntu Linux, netbook, operating system, OEM, Ubuntu Linux

Discussion threads 2009-03-18

Schools Find Cost-Effective Portal Solution That Fosters Individualized Learning

Winvision is a Dutch system integrator and independent software vendor that creates learning portals using the Microsoft Learning Gateway and its own Winvision Digital Portfolio application. The combined solution helps schools deliver individualized learning and track student progress as they gain competencies. Because they can be extended with other Microsoft...

Tags: Microsoft Corp., Winvision, Portals, Web Technology, Internet

Case studies 2009-03-01

NetSuite attacks SAP: hype vs. reality

NetSuite attacks SAP: hype vs. realityAppears to be going aroundThis seems to be going around this week. SAP did the same thing to Infor (http://www.mcsolutions.co.uk/article/17004/SAP-claims-customers-migrating-from-Infor-for-better-business-.aspx). I don't understand this tactic, maybe it is the economic situation making them feel they have to take the low-road and bad mouth the competition....

Tags: Software as a Service (SaaS), Enterprise resource planning (ERP), Enterprise software, SAP AG, NetSuite Inc.

Discussion threads 2009-02-13

My latest faceoff: Google's Edu Apps vs. our ISP

We're working with a new services integrator on our Internet connections and district-wide infrastructure. The company Integrity by CELT, has done a great job of finding us lower-cost solutions to everything from Internet service to an automated calling system. We're looking at their online backup services as well...

Tags: Google Inc., Google Apps, Google Docs, CELT, E-mail, Cloud Computing, Online Communications, Christopher Dawson

Blog posts 2009-02-05

The certification timebomb

I wish I had been a fly on the wall at yesterday's meeting between some of my Irregular colleagues and SAP's Leo Apotheker. I've been in some of those 'tense' meetings. While it was ongoing, Larry Skyped me to say that Vinnie Mirchandani was giving Leo a tough time. ...

Tags: Certification, SAP AG, Leo Apotheker, Devil, Allerton, Quality, Training And Certification, Business Operations, Dennis Howlett

Blog posts 2009-02-05