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- Sprint: Can it convince customers to stay?
- Sprint: Can it convince customers to stay?Sprint's customer service is execrable*.Sprint's customer service was the reason I dumped them years ago. The customer service was so bad that if I faced a choice of Sprint or going without a cell phone, I'd go without. They will never under any circumstance...
- Tags: product marketing, customer relationship management (crm), sprint communications, at&t corp., customer service
- Discussion threads 2008-08-06
- What are you using for a helpdesk application?
- What are you using for a helpdesk application?What are you using for a helpdesk application?We use an application called Wonderdesk. It is web based, its not too bad, but the search feature for old helpdesk tickets kind of sucks in that it won't display all the search queries or you...
- Tags: call centers, help desk, helpdesk application
- Discussion threads 2008-08-05
- Video: Picking a Linux distribution
- Video: Picking a Linux distributionSuSE 11 not ready for prime time.Check the forums. Lots of problems with multi-boot, hard drives, especially raid, others - check their forum.I tried it on brand new machine. Had trouble with Seagate Cheetah drive and adaptec raid. Tried 10.3, went smooth as silk.If you have...
- Tags: open source, unix, operating systems, video, linux
- Discussion threads 2008-08-05
- Another App bites the dust: Box Office/Now Playing
- Another App bites the dust: Box Office/Now PlayingStill think......Apple having complete control over application distribution is a good thing?RE: Another App bites the dust: Box Office/Now PlayingIf your application happens to provide a more useful service than applications that Apple already provide or might complete with an apple service, then...
- Tags: box office/now, box office/now playing, apple iphone
- Discussion threads 2008-08-04
- How I Learned to Stop Worrying and Love Windows Vista
- The Mother-in-law versus Vista battle cold war never ends. Every week, it's something different that goes wrong that brings us to the brink of annihilation, and I have to swoop in on the weekends to fix the inevitable new problem that comes up. Fortunately, I have the system more or...
- Tags: mozilla firefox, microsoft windows xp, microsoft windows vista, rachel, microsoft windows vista (longhorn), web browsers, operating systems, microsoft windows, software, internet, jason perlow
- Blog posts 2008-08-04
- (Eight excellent PC upgrade ideas)
- Eight excellent PC upgrade ideasThree Samsum Spinpoint HD's in raid configurationThree Samsum Spinpoint HD's in raid configuration is supported by many motherboards.Go for it. If a disk crashes you can replace it rapidly without data loss.VelociRaptor the fastest desktop HD?My one year old 300GB Seagate ST3300555SS SAS drive is faster:...
- Tags: desktops, serial ata, sas institute, velociraptor, pc upgrade, pc, desktop
- Discussion threads 2008-08-01
- My Sunday Afternoon: Fun with VMWare ESX 3i
- My Sunday Afternoon: Fun with VMWare ESX 3iI dove deep dude ...... and in Table 11 came to 'iSCSI with Broadcom GB NIC'. Might give that a try before buying a RAID card.How about an expo from you/Robin H. on iSCSI? Some free offerings out there for iSCSI targets these...
- Tags: ip storage, storage area networks (san), network technology, sata chipset, vmware inc., iscsi, serial ata, raid, vmware esx, esx, storage
- Discussion threads 2008-07-28
- My Sunday Afternoon: Fun with VMWare ESX 3i
- As soon as I heard the announcement from bright and bushy-tailed VMWare CEO Paul Maritz that the company was shortly going to be releasing their ESX 3i enterprise-class embedded hypervisor for free, I was absolutely thrilled. Given the pace of technology reporting, I knew that I had to get it...
- Tags: vmware inc., vmware esx, ip storage, jason perlow
- Blog posts 2008-07-27
- Geek Sheet: A Tweaker's Guide to Solid State Drives (SSDs) and Linux
- Is 20th century conventional Winchester multi-platter, multi-head random-access disk technology too quaint for you? Want to run your PC or server on storage devices that consume far less energy than the traditional alternatives? Want a portable or mobile storage unit that will never fail due to G-forces or "crashing?". Looking...
- Tags: linux, disk, file system, solid state disk, kernel, mandrake, jason perlow
- Blog posts 2008-07-25
- A Friday Active Directory puzzler
- We just purchased a new server for our district's central office. Nothing super-special, just a Windows Server 2003 for compatibility with a payroll and HRM application install with lots of storage and a moderately speedy quad-core Xeon. The existing server is out of space, out of resources, recently...
- Tags: domain, user profile, servers, hardware, christopher dawson
- Blog posts 2008-07-25
- Open Office sweeps Sourceforge awards
- Open Office sweeps Sourceforge awardsRE:Open Office sweeps Sourceforge awards"their motivation is to take money out of the system,..."is this a good thing?Hmmm...kinda wrong..."...their motivation is to take money out of the system, to take down the old Microsoft monopoly. They lack compelling business models of their own."If the only biz...
- Tags: leadership, web browsers, openoffice, motivation, old-microsoft monopoly, old-microsoft, microsoft corp., sourceforge
- Discussion threads 2008-07-25
- Dell opts for performance with R5400 data center-hosted desktop
- Dell unveiled its data center-hosted desktop product line on Tuesday. Unlike rivals Hewlett-Packard and IBM, Dell didn't build its solution on blade servers but instead opted for a high performance system using a 2U box called the Dell Precision R5400 Rack Workstation. "By not putting the solution...
- Tags: dell computer corp., performance, r5400, workstations, desktops, servers, hardware, jason hiner
- Blog posts 2008-07-24
- Sun Exec: Your 'Eco Data Center' doesn't have to cost millions. Some tips for getting there.
- OK, so here's the $100 million question: Do you really want to spend that much to make your data center more green or at least more efficient? I thought not, which is why I agreed to speak with Sun Chief Technologist for EcoDC and Virtualization Services, Phillip Morris, about more...
- Tags: data center, virtualization, sun microsystems inc., data centers, storage, hardware, data management, heather clancy
- Blog posts 2008-07-16
- Psystar's Thermopylae won't end Apple's clone nightmare
- Psystar's Thermopylae won't end Apple's clone nightmareRE: Psystar's Thermopylae won't end Apple's clone nightmareThe legal "Phalanx" is only one of several tools that Apple is heating in the furnace of hi-tech to fight the Cloners and maintain their iron grip on quality control of their hardware, which is their major...
- Tags: apple mac os x, operating systems, apple inc., psystar, hardware, thermopylae, clone nightmare
- Discussion threads 2008-07-16
- Apple vs. Psystar complaint excerpts: 'Invaluable good is being eroded'
- Apple vs. Psystar complaint excerpts: 'Invaluable good is being eroded'Apple vs. Psystar complaint excerpts: 'Invaluable good is being eroded'Despite all this I'm still hoping for Psystar FTW! Low cost OS X machines could do a lot of good. Apple doesn't see the potential here to raise more revenue...
- Tags: productivity, operating systems, apple inc., psystar, app£e
- Discussion threads 2008-07-15
- R-Studio for Mac (dmg)
- R-Studio for Mac is powerful and cost-effective data recovery software for Apple lovers. R-Studio for Mac is specially designed for Mac OS environment and recovers files from HFS/HFS+ Macintosh, FAT/NTFS Windows, UFS1/UFS2 (FreeBSD/OpenBSD/NetBSD/Solaris) and Ext2FS/Ext3FS Linux partitions. It also recovers data on disks, even if their partitions are formatted, damaged...
- Tags: data recovery, apple macintosh, disk, file system, desktops, hardware
- Software downloads 2008-07-15
- iFlyDisk (exe)
- iFlyDisk is a network based virtualized disk mapping software. iFlyDisk can do mapping some disk/RAID disks on a computer, but the disk source is a disk or a image file on another computer. The virtual disk which you mapping from other computers can be used as usual as local. It...
- Tags: disk, kernsafe technology, iflydisk
- Software downloads 2008-07-14
- Vox BlackBox (1TB)
- The Vox BlackBox offers 1TB of storage and can be found online from roughly $310 to $340. Aside from its low cost per gigabyte, there's unfortunately little to recommend about this dual-drive Network Attached Storage NAS device. From the desktop application to the Web-based interface, the device is consistently confusing....
- Tags: network-attached storage (nas), storage, networking, blackbox, vox
- Product reviews 2008-07-11
- Seagate announce first 1.5TB desktop hard drive
- Seagate announce first 1.5TB desktop hard driveSeagate announce first 1.5TB desktop hard driveDamn thats a huge drive. Just think of all the adult entertainment you could store on that drive.Why?Give me a RAID 5 featuring four 500GB drives. Far more stable, faster, et cetera... of course, it...
- Tags: raid, storage, first 1.5tb desktop hard drive, desktop hard drive, seagate technology llc, desktop, hard drive
- Discussion threads 2008-07-10
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