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- Avaya Case Study: Sutherland Global Services
- Sutherland Global Services SGS is a leading Business Process Outsourcing BPO company with nearly 20 years of experience in the customer management space. SGS needed a solution that could cost effectively transport U.S.-originating voice calls to its delivery centers around the world. The company also wanted to leverage its existing...
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- Premier Firm Speeds Deployments, Enhances Security, Reduces Desktop Imaging Time by 96 Percent
- Sutherland is the largest organically grown Business Process Outsourcing BPO player in the industry, with a significant offshore footprint and a balanced portfolio of services that include customer care, technology support, and integrated back-office services. It also offers a professional services arm, focused on process improvement consulting and global business...
- Case studies 2008-01-24
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