sure step methodology

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Consulting Firm Achieves Deployment Success With Simplified Implementation Program

Microsoft Gold Certified Partner Dynexa is a consulting firm based in Toronto, Canada, that specializes in implementations and customizations of Microsoft Dynamics. With projects varying greatly in size and scope, Dynexa sought a comprehensive, organized methodology that could fit both the company's complete implementations and smaller upgrade projects. The company...

Tags: Microsoft Dynamics, Consulting Company, Microsoft Corp., Consulting, Microsoft Gold Certified Partner Dynexa, Sure Step Methodology, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting

Case studies 2007-06-01

Additional Resources

Consultancy Drives Project Success and Cuts Costs With Proven Methodology

With a growing business around Microsoft Dynamics CRM, Microsoft Gold Certified Partner Assistus needed a way to streamline deployments and set clear expectations with customers to ensure optimal solution alignment, drive adoption, and eliminate unplanned costs. To achieve this, the company turned to Microsoft Dynamics Sure Step, which provides a...

Tags: Microsoft Dynamics, Drives Inc., Microsoft Corp., Productivity, Advertising & Promotion, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software

Case studies 2009-07-28

Optimum Ultra: So how fast is it?

Optimum Online's $99 per month Ultra DOCSIS 3.0 service is one of fastest residential broadband offerings available today. But is it really "Up to" 101Mbps as advertised? As I mentioned in a post last week about broadband service outages, Last Friday, I was...

Tags: Cablevision Systems Corp., Router, Network, Adobe PDF, Broadband, Server, NetGear, Ultra DOCSIS 3.0, CISCO DPC3000, Speed Test, OOKLA, SRXN3205, Network Technology, Routers & Switches, Modems, Home Networking, Cable, Firewalls, Broadband Internet, Networking, Telecommunications, Hardware, Components, Personal Technology, Jason Perlow

Blog posts 2009-07-07

Consultant Firm Improves Operations With Standard Project Methodology

Omnios provides business management solutions and related consulting services to help professional services firms and nonprofits improve business intelligence, processes, and project accounting. A Microsoft Gold Certified Partner, Omnios adopted Microsoft Dynamics Sure Step as a standard project management methodology. Taking advantage of the versatility of Sure Step, Omnios incorporated...

Tags: Business Management, Microsoft Corp., Omnios, Sales Strategy, Project Management, Tools & Techniques, Strategy, Sales Force Management, Sales, It Operations, It service Management, Management

Case studies 2009-06-01

GOOG beats MSFT and all other tech firms in profit per employee

GOOG beats MSFT and all other tech firms in profit per employeeProfit is easy.When all you have to do is print more money.Google and MicrosoftMaybe it just takes more people to do what Microsoft does then Google? Microsoft actually make things, Google just sell ads and fool around with some...

Tags: OPEN SOURCE, Google Inc., tech firm, MSFT

Discussion threads 2009-05-16

CRM 2009 - Companies to Watch For - Part Tree, er...Three

To Recap We're heading into the homestretch.  Which is why the Giants need to beat the Panthers....last night.  Oh, snap. This isn't my NFL blog. I don't have one. This is the final episode in that hilarious sitcom, Greenberg's Fools Gold.  For those of you who missed the previous...

Tags: Software-as-a-service, CRM, Greenberg, Connectbeam Management, Zuora, LucidEra, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2008-12-22

CRM 2009 Forecast: How'd I Do in 2008? Gimme A High Four!

Usually, when I begin my forecast for the coming year, I like to look at how I did the previous year - which is usually disconcerting to say the least.  So, in honor of my first non-intro post for this ZDNET blog, I'm going to be nakedly transparent and show...

Tags: Social Media, Business, Tool, CRM, Zoho, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2008-11-18

Should colleges really teach hacking?

Should colleges really teach hacking?Bartending SchoolIn the mid-70's I took one of those vocational courses you see advertised on late-night TV: "Learn to be a Bartender in One Week". Although I never used it (I went at night, which takes 2 weeks and over the weekend I got my...

Tags: Food & Beverage, SECURITY, Cyberthreats, Tools & Techniques, beverage, hacking, chemistry

Discussion threads 2008-08-05

Continuous prototyping

Continuous prototypingFavourite "agile" tricksOne of the ideas in web development that holds true in this context is to get the user "building" as much as possible. A lot of the back and forth stuff disappears when the user is psychologically involved in the process - ie, if they actually chose...

Tags: Manufacturing, Continuous Prototyping, Demming, software development

Discussion threads 2008-06-16

Oddball thinking about OOP

Oddball thinking about OOPVery interesting Murph ...... but a tad tricky to know if I followed your drift or not.OOP in my mind is a programmers management tool/way/approach/methodology. I'd find it hard not to write OO now. In the background Erlang is proving an interesting curve, but it's a hobby...

Tags: OOA/OOD/OOP, OOP principle, object-oriented programming

Discussion threads 2008-06-03

Manufacturer Quickly Deploys Integrated Solution to Manage Business Data

Esco is a building manufacturer based in Germany. Established in 1965, it became a subsidiary of VBH Holdings - a global plastics, timber, and metal supplier - in 1998. Esco is a manufacturer of steel building fittings, based in Germany. Until recently, its operational data was held in different applications,...

Tags: Microsoft Dynamics, Germany, Manufacturer, Microsoft Corp., Esco, Manufacturing

Case studies 2008-06-01

Billion-dollar IT failure at Census Bureau

Billion-dollar IT failure at Census BureauAmateurs2 billion wasted? Ha! Take a look at the Navy's NMCI debacle, a sprawling EDS boondoggle sucking down billions of your tax dollars. What's funny, in many cases the same people are doing the grunt work, only at vastly inflated prices. It's...

Tags: Billion-dollar IT failure, information technology, government

Discussion threads 2008-03-21

If+CAPTCHAs+are+decommissioned+what+comes+next%3F

If+CAPTCHAs+are+decommissioned+what+comes+next%3FWell ...And im so going to anger the privacy advocates here...Maybe we can create a token system. I want to sign up for a service at say, ZDNet, WELL I proceed with my sign up...however, I also have to insert a token into my computer (that through a special ACTIVX,...

Tags: CAPTCHA

Discussion threads 2008-02-26

Police Blotter: Breathalyzer code must be disclosed

Police Blotter: Breathalyzer code must be disclosedI did much the same thing with photo radarSome years ago, I got a speeding ticket in the mail from a photo radar outfit operating in Anchorage, Alaska. I filed a discovery motion asking for the calibration results and original manufacturer's testing that...

Tags: Aerospace & Defense, Breathalyzer, radar, Police Blotter, breathalyzer

Discussion threads 2008-01-28

Are 'Guerrilla SOA' and Web 2.0 one in the same?

In recent weeks, we've been talking about 'Guerrilla SOA,' a term put forth by Jim "World Wide" Webber, as an effective strategy for bringing service-oriented methodologies and solutions into SOA-resistant organizations. Both Guerrilla SOA and Web 2.0 emphasize rapid, lightweight Web-based solutions to pressing problems ...

Tags: Web, Idea, Web Service, SOA, Service-Oriented Architecture (SOA), Web 2.0, Channel Management, Web Services, Middleware, Enterprise Software, Software, Internet, Marketing, Joe McKendrick

Blog posts 2007-10-31

Leopard Poll 2: Thumbs up or down?

Leopard Poll 2: Thumbs up or down?I'm running itI bought a family pack and have had almost no problems with the install. (had a weird issue with having my iPod connected during the install - caused an iTunes kernel panic)Now that it's up and running, I like it.voting actually have...

Tags: Desktops, Leopard

Discussion threads 2007-10-29

Two questions to improve software implementations

Large enterprise software implementations are frequently complex, expensive, and risky undertakings. If you are prospective enterprise software buyer, ask your software and consulting vendors the following two questions: 1. Has your company developed an implementation toolkit? 2. Do you offer packaged, or productized, implementation...

Tags: Software, Cognos Inc., Enterprise Software, Consulting, Implementation Toolkit, Implementation Service, British Computer Society, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Michael Krigsman

Blog posts 2007-10-01

Trend Micro, Zone Labs, ClamAV join list of insecure security products

Trend Micro, Zone Labs, ClamAV join list of insecure security productsWhy only these three?Symantec, McAfee, Microsoft Defender engine, they've all had nasty HEAP exploits. Cisco security products. Snort. Heck, we can pretty much add all of them.I'd like to hear what has been seenabout Avast AV, and...

Tags: Tools & Techniques, Cyberthreats, Viruses and worms, Zone Labs Inc., Anti-Virus Software, Trend Micro Inc., ClamAV, software, Comodo, security

Discussion threads 2007-08-22

Stanley Case Study - Solutions Provider Improves Productivity With Flexible Implementation Methodology

Stanley Stuart Yoffee & Hendrix, Inc. SSYH, a Microsoft Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics® Sure Step Methodology to help communicate with customers and provide them with high-quality...

Tags: Project, Solutions Inc., Microsoft Corp., Workforce Management, Training And Certification, Human Resources

Case studies 2007-06-01

How to kill open source

How to kill open sourceConspiracy Theory?Are you saying that email/newsgroup spam is a plot by the megacorps to take over the internet?I would say more that it's a flaw in the original design of the networks. I just finished reading The Cuckoo's Egg ( http://tinyurl.com/35bc5o - classic stuff, one...

Tags: Digital rights management (DRM), Tools & Techniques, Open Source Product, network security, software, digital-rights management, open source, Killing Copywrite, FLOSS, F/OSS

Discussion threads 2007-05-07