support Resources on ZDNet

Show All Related Tags Did you mean remote support (38 results), support services (33 results), Supportworks (24 results), decision support (20 results), decision support system (17 results)

Show Fewer Related Tags Did you mean remote support (38 results), support services (33 results), Supportworks (24 results), decision support (20 results), decision support system (17 results), NetSupport Ltd. (9 results), online support (8 results), operations support system (5 results), SupportSoft (4 results), technical support (3 results), supported (1 results), Supportforce.com (1 results)

ZDNet Dictionary Definition

Support: (1) See tech support.; Full Support Definition >>

ZDNet Resources

Campaign 2008 Screensaver (msi): This unique screensaver is customizable letting you add digital photos and subscribe to RSS news feeds from your favorite source in support of your favorite candidate or party. Use it to show your support, stay informed and inspire others. It has several interactive features and updates are free to registered...; Tags: Support, Screensaver, Glorified Goods, Digital Cameras, RSS, Digital Photography, Consumer Electronics, Personal Technology, Internet; Software downloads 2008-03-25
Quickoffice Premier 5.0 for S60 provides Office 2007 support: I knew it was just bound to happen again, but just a couple of weeks after I posted my full review of Quickoffice Premier 4.5 they updated the software. They are constantly improving the software and updated it a couple of times while I was working on my review. The...; Tags: Microsoft Office 2007, Support, Microsoft Office, Office Suites, Software, Matthew Miller; Blog posts 2007-12-23
Abacus HelpDesk (exe): Abacus HelpDesk supports your help desk with complete service and support, call tracking, knowledge management, problem resolution, call management, statistic reports, and invoice handling. With the SQL-connection module, Abacus HelpDesk supports MS SQL server to handle large databases. Multi-language support, Citrix and Terminal server support, and remote computing. Version 4...; Tags: Support, Microsoft Corp., Help Desk, Call Centers, Microsoft Outlook, Knowledge Management, Groupware, Microsoft Office, Strategy, It Operations, Office Suites, Software, Enterprise Software, Management; Software downloads 2007-11-23
SiteKiosk (exe): SiteKiosk is software for public-access-PCs that lets you turn any computer into a secure Internet terminal, allowing the user to access the Internet, but protecting the underlying operating system and files. It is very easy to configure and its features include multiple-window support, multi-language support, automatic dial-up, shell replacement, event-logging...; Tags: Support, SiteKiosk, Internet, Microsoft Windows, E-mail, Corporate Communications, Microsoft Windows Vista (Longhorn), Operating Systems, Software, Online Communications, Marketing; Software downloads 2007-08-22
How real are the 451 findings?: Dan Farber is featuring news of another 451 Group study showing that open source is "just about" to take over the system management business.As Yogi Berra once said, "it's deja vu all over again."I have been giving, and getting, this prediction since I first joined ZDNet almost three years ago....; Tags: support, Security, Network Administration, middleware, Infrastructure, General, Enterprise Policy, Applications; Blog posts 2007-08-01

SnifMon (exe): LAN and WLAN Sniffer. A program for low-level packets capturing and analyzing in real-time. Allows to capture all network traffic even in switched LAN. Sniffer supports parsing of following protocols: IP, TCP, UDP and many others. Version 4.2.120 supports Intel 2200BG WiFi card.; Tags: Support, LANs, Wireless LANs, Tcp/Ip, Networking, Network Technology, Wi-Fi, Wireless; Software downloads 2007-07-30
Dear Zonbu, think server: Zonbu is billing itself as a cheap client, a PC replacement, the true $100 laptop.But what if you called it a server?Its $12.95/month service charge is designed to pay for online updates, including security updates and backup services. If you have a home network, two kids each with a PC,...; Tags: Database Management, business models, Applications, General, Hardware, Implementations, LANs and WANs, Linux, Linux Desktop OS, Linux Server OS, management, marketing, mass market, Network Administration, Software as a Service, Strategy, support, wireless; Blog posts 2007-07-25
Psst. Want to know everything on your network?: Having divested their proprietary wireless security tool, the folks at Network Chemistry are using the open source process to develop a universal network scanning and reporting system.What CTO Chris Waters calls Project Wishbone is based on RogueScanner, a scanning tool originally created to find viruses and other rogue programs.Now the GPL...; Tags: support, Strategy, Software as a Service, Infrastructure, Hardware, GPL, General, business models, Applications; Blog posts 2007-07-23
Optaros EOS will take the licensing question seriously: Optaros has launched its Enterprise Open Source Directory.It is a very good thing, better than a plate of Martha Stewart bran muffins. That is partly because it has listing criteria, including only those projects which are truly enterprise class.But in doing this it also includes projects like SugarCRM whose open...; Tags: support, Standards, Software Licensing, Legal, General, Enterprise Policy, content, Applications; Blog posts 2007-07-19
What are open source committers worth?: In the wild a peacock's tail tells the hens he's sexy, notes Nat Tolkington of O'Reilly.They also tell predators he's delicious. (Picture from the blog of Miles McCabe.)Open source commitment privileges have a similar effect.When I first took this beat, in early 2005, it was common for companies to brag...; Tags: support, Red Hat, mergers &, acquisitions, marketing, management, General, Development, Applications; Blog posts 2007-07-13
How big should the Linux kernel be?: Great news. The Emulex Virtual Host Bus Adapter HBA driver is being made part of the Linux kernel.What this means is support for enterprise scale fiber connections is actually going to be inside the core of the operating system. Cool.It's just another indication of how robust Linux is becoming, thanks...; Tags: Development, General, Implementations, Infrastructure, LANs and WANs, Linux, Linux Server OS, support, telecom; Blog posts 2007-07-11
Report finds Microsoft customers increasingly leery of Software Assurance: Microsoft subscription maintenance program for its volume licensees has never been overly popular. But according to a new report from Forrester Research, Software Assurance is looking like even less of a good deal to Microsoft customers than before.Microsoft introduced Software Assurance SA in 2001, and has tweaked continually the SA...; Tags: Windows server, Windows client, Support, SQL Server, Office, Corporate strategy; Blog posts 2007-07-09
Eclipse delivers biggest update yet: As important as operating systems and applications may be, the real key to software innovation lies in building better tools.Open source toolmaking is in the hands of the Eclipse Foundation, which has now delivered its biggest release yet, dubbed Europa. Some 21 projects were updated, with 17 million lines of...; Tags: support, Infrastructure, Implementations, General, Distributions, Development; Blog posts 2007-06-29
Copying Microsoft in a good way: Aping a world class business process is never a bad thing. Even when it comes from Microsoft.So it is that the Open Solutions Alliance OSA, which was created to build the Linux channel, has created a customer-level membership class. Redmayne-Bentley, a UK stock broker, is the first customer member.Microsoft has brought...; Tags: support, Strategy, resellers, Microsoft, marketing, Linux, General, Applications; Blog posts 2007-06-25
No politics please, we're Linux!: The first, highly-anticipated Linux Collaboration Summit is history.Great! says Andy Oram for O'Reilly. A second wind, chimes in NetworkWorld. Linux going green, says InfoWorld.But what really happened? Development promises were made in areas like accessibility, printing, power management and device drivers. Welcome stuff, but in marketing terms it reads like an...; Tags: support, politics, Microsoft, mass market, Linux Desktop OS, Linux; Blog posts 2007-06-18
Is Zenoss ambition justified?: Zenoss has big ambitions for Zenoss Core 2.0, its open source management product.The freely-available new version now available in a hardware version as well, will lower the cost of management by over 80% compared to high-end tools from 'The Big Four' of HP, IBM, CA and, BMC.Sure, it costs 80%...; Tags: support, Network Administration, management, Infrastructure, Hardware, General, Enterprise Policy, business models, Applications; Blog posts 2007-06-12
Hanrahan hire shows true Microsoft weakness: Microsoft's hire of Tom Hanrahan right, formerly director of engineering for the Linux Foundation (and before that of the OSDL, one of its predecessors) says a lot about the company's true open source situation.Hanrahan will now be running Microsoft's interoperability lab, which it set up after its Novell deal. His immediate...; Tags: support, Strategy, Microsoft, Linux Server OS, Linux Desktop OS, Linux, General; Blog posts 2007-06-11
Are Linux vendors predatory?: I want to continue our discussion about penguins as predators by talking about Covalent.(This limited edition ale was described as ""a bomber you can't refuse" by its producer, Boulder Brewing.)Covalent's business is supporting open source projects, then selling direct support of the same software to corporate clients. Covalent doesn't launch projects....; Tags: business models, Development, General, Linux, Linux Desktop OS, Linux Server OS, management, support; Blog posts 2007-05-30
The unemployment myth and open source: Got work?If you program with open source chances are the answer to that question is yes.This was not always the case. Many open source projects were started in the wake of the dot-bomb. Many people contributed to these projects because they didn't have anything better to do.This is no longer...; Tags: Development, business models, Internet, management, Strategy, support; Blog posts 2007-05-17
Survey says, open source becomes mission critical: I have a natural skepticism when it comes to commissioned research. So take this with a grain of salt, despite its ring of truth.A Forrester survey for Unisys shows over half of large enterprises now use open source for mission critical operations. Four out of five (79%) use it in...; Tags: support, marketing, Infrastructure, Implementations, General, Enterprise Policy, Applications; Blog posts 2007-05-02