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- EXCLUSIVE: Interview with SunRocket preferred provider TeleBlend distribution partner's CEO
- TeleBlend is one of two "preferred" VoIP service providers suggested by Sherwood Partners, which is handling SunRocket's dissolutionWith more than a week since the shutoff, and former SunRocket customers still transitioning to new homes, I thought it might be interesting to check in with someone on the TeleBlend side for...
- Tags: News, Packet 8, Vonage
- Blog posts 2007-07-25
- SunRocket had a "cheap product and couldn't compete," Vonage spokesperson boasts
- While expressing often-offered analyst opinions that SunRocket's failure shows the competitive odds stand-alone VoIP providers are up against, Ryan Kim's article today in the San Francisco Chronicle has an interesting quote from a Vonage spokesperson.Noting that Vonage picked up some 11,000 new subscribers in the two days (last Tuesday and...
- Tags: Vonage
- Blog posts 2007-07-24
- SunRocket creditors announce two preferred providers: Vonage takes big hit
- As has been rumored ever since SunRocket went belly up Monday, their creditors have signed deals with former SR competitors 8x8 and Unified Communications Corp. to be "preferred service providers" for SR's 200,000 orphaned customers.The deal has to be good for 8x8, and its Packet 8 service. Normal start up...
- Tags: Vonage, Predictions and Observations, Packet 8, News
- Blog posts 2007-07-19
- Vonage to SunRocket orphans: we'll give you two free months
- Vonage says it is offering a way for SunRocket customers to transition their phone number over to Vonage, and also receive the added benefit of two months free service.The benefit kicks in with a signup for the U.S. Residential Premium Unlimited Plan.Vonage reinforces that "qualified" phone numbers- including those once...
- Tags: Vonage
- Blog posts 2007-07-17
Additional Resources
- Dude, Where's My Phone Bill?
- Dude, Where's My Phone Bill?Were is my "K Y Jelly"Yep, AT&T boned me also.I figured they were up to no good last yearwhen I was trying to help another person get VOIP service and It came back that they are not accepting new customers on their web site.So now I...
- Tags: Telecom & Utilities, VOIP, TELECOMMUNICATIONS, Network technology, AT&T Corp., Dude, phone, Ooma, Phone Bill
- Discussion threads 2009-04-27
- PC World gets it wrong: as Vonage goes, so not necessarily goes VoIP
- It disappoints, but does not amaze me, how journalists on deadline sometimes cite rough patches being experienced by Vonage or Skype and then make a giant leap to conclude that VoIP is hosed. Take for instance the almost-always-clued-in Dan Tynan of PC World. ...
- Tags: Networking, PC World, Russell Shaw, Telecommunications, Telephony, VOIP, Vonage Holdings Corp.
- Blog posts 2007-12-18
- Vonage makes two smart customer service moves-oops, sorry, that's Vonage UK
- Vonage UK has made two announcements this week that seems to indicate someone over there is on the ball with regard to customer service. First, Dan Connor announces in his independently owned and run Vonage Forum's Digest that: Vonage UK and inQ...
- Tags: Customer, Customer Relationship Management (CRM), Customer Service, Enterprise Software, Marketing, Product Marketing, Russell Shaw, Skype Technologies S.A., Software, Vonage Holdings Corp., Vonage UK
- Blog posts 2007-11-28
- Foreseen: Forsee out at Sprint. But will they learn from these mistakes under his watch?
- As I posted last week- and with plenty of reasons offered- SprintNextel's feckless CEO Gary Forsee- was finally encountering some real thin ice. Only it didn't take that long before he slipped through said ice. He's out as of today. Why?...
- Tags: Sprint Communications, WiMAX, VOIP, Telephony, Telecommunications, Wi-Fi, Wireless, Networking, Russell Shaw
- Blog posts 2007-10-08
- Prof: footnote in eBay Patent case COULD give Vonage a break in theirs
- Prof: footnote in eBay Patent case COULD give Vonage a break in theirsSad stuffPity that this debacle is giving the entire VoIP segment a black eye because there are great companies out there that focused on the technology and not the "sizzle". Hey, I liked the Vonage commercials as...
- Tags: Telephony, Vonage Holdings Corp., Prof, eBay Inc.
- Discussion threads 2007-10-06
- It's about time dept.: Sprint CEO draws investor heat
- Now, finally, a dissident SprintNextel shareholder with quite a bit of clout is expressing some very public discontent about how the company is being run. Very public, as in an interview with two Wall Street Journal reporters posted today. "We...
- Tags: Wall Street Journal, Sprint Communications, Investor, Corporate Governance, Product Marketing, Customer Relationship Management (CRM), Strategy, Business Operations, Corporate Law, Marketing, Enterprise Software, Software, Management, Russell Shaw
- Blog posts 2007-10-04
- Just in: Vonage gets a break in Verizon patent suit: monetary award vacated
- Just in: Vonage gets a break in Verizon patent suit: monetary award vacatedSad stuffI lived through the wild west days of trying to get lower cost telecom services with competitive local exchange companies and was burned badly. Now I feel like this is a déjà vu – as I have...
- Tags: Telephony, Telecom & Utilities, TELECOMMUNICATIONS, Vonage Holdings Corp., Verizon Communications Inc.
- Discussion threads 2007-09-26
- In light of Patent woes, Vonage could be acquired by Sprint after all
- Opinions are starting to gather about what yesterday's court decision holding Vonage as infringer in six SprintNextel patents means. Noting Vonage stock's all-time low closing price of $1.30 a share yesterday, Om thinks it is only a matter of time before Vonage disappears,...
- Tags: Vonage Holdings Corp., Sprint Communications, Richard, Telephony, B2B, VOIP, Telecommunications, Networking, E-business/E-Commerce, Internet, Russell Shaw
- Blog posts 2007-09-26
- Free U.S. calling-enabling ooma devices are now publicly available
- Free U.S. calling-enabling ooma devices are now publicly availableit's not cheap if they go out of business or cancl itMany companies have tried to offer"lifetime" plans for this or that service.Only to either repudiate their offeringsr go out of business.One of the most notorious is Akimbo, whichcoincidentally was backed by...
- Tags: Akimbo, Free U.S.
- Discussion threads 2007-09-18
- Packet8 CEO: in light of SunRocket's demise, we're hearing rumors of more VoIP market exits
- Packet8 CEO: in light of SunRocket's demise, we're hearing rumors of more VoIP market exitsVOIP Companies SurvivabilityI don't know about other VOIP companies services and their financial soundness, but I can tell you that I have been using a VOIP service from a company called IGONET for over a year...
- Tags: Telephony, TELECOMMUNICATIONS, VoIP, Packet8, SunRocket
- Discussion threads 2007-09-14
- Packet8 CEO: in light of SunRocket's demise, we're hearing rumors of more VoIP market exits
- Â As the CEO of the second-largest after Vonage "pure play" VoIP provider, Packet8's Bryan Martin is pretty much plugged in to the whole sector. At ITExpo I had an informal background conversation with Bryan. He feels that the SunRocket implosion cost all VoIP providers some credibility on...
- Tags: VoIP, Phone, Packet8, SunRocket, VoIP Company, Price Elasticity, Russell Shaw
- Blog posts 2007-09-13
- Vonage's new pricing plans: more reality distortion field
- Vonage's new pricing plans: more reality distortion fieldWorldnetI have ATT Worldnet. I am no great fan of AT&T, but I have to say the VOIP has been 100% perfection for a year and a half now.The voice quality is outstanding. Literally at least as good as copper.When I...
- Tags: Telephony, Pricing, VOIP, TELECOMMUNICATIONS, voice quality, Vonage Holdings Corp., reality Distortion Field, pricing strategy, Comcast Corp.
- Discussion threads 2007-09-11
- Why did SunRocket talk to Vonage more than a month BEFORE they went under?
- Why did SunRocket talk to Vonage more than a month BEFORE they went under?Why did SunRocket talk to Vonage more than a month BEFORE they went under?Being a customer of Sunrocket I was vary upset theat they went out of business. Even more now that I am unable to get...
- Tags: SunRocket, Vonage Holdings Corp.
- Discussion threads 2007-09-08
- Thoughts on the decline of EarthLink- and a way for them to come back
- Colleague Larry Dignan is the first on our block to run with the story that ISP EarthLink is laying off 900 people, closing several offices, and so forth. After running excerpts of an EarthLink corporate statement citing reasons and intent for the downshift, Larry casts doubts...
- Tags: EarthLink Inc., Colleague Larry Dignan, Russell Shaw
- Blog posts 2007-08-29
- Why did SunRocket talk to Vonage more than a month BEFORE they went under?
- Last Thursday, I reported that SunRocket LLC,, the entity that is liquidating former VoIP provider SunRocket, is suing Vonage over what the entity believes is the improper way Vonage acquired some names of former SunRocket customers.To recap, the suit says that in early June, "SunRocket and Vonage entered into a...
- Tags: Vonage Holdings Corp., SunRocket, Russell Shaw
- Blog posts 2007-08-27
- From the grave, SunRocket sues Vonage over customer list
- From the grave, SunRocket sues Vonage over customer listAh...WhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhh...:DPoooooooor poooooooor SuunRocket!Poooooooor poooooooor SuunRocket!...LOL!!!One thing to watch out about VonageI was a Vonage customer. I ended up canceling my service though. Vonage was never the problem and in fact they had some of the best customer support I've ever seen. They...
- Tags: Sales channel, Financial services, SunRocket, Vonage Holdings Corp., credit card, credit card company
- Discussion threads 2007-08-24
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