sugar crm

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Sugar CRM reduces prices across the board, looking for broad adoption

Sugar CRM reduces prices across the board, looking for broad adoptionI Couldn't Agree MoreDennis,You are just SOOOO right about this. This is a smart significant move by SugarCRM which on the one hand, at least reflects they listen to customers and on the other is a savvy competitive move in...

Tags: Corporate governance, Customer relationship management (CRM), Enterprise resource planning (ERP), Advertising & Promotion, Enterprise software, Sugar CRM, broad adoption, CRM, board

Discussion threads 2009-04-29

Sugar CRM reduces prices across the board, looking for broad adoption

As I said on my personal weblog yesterday: A day rarely passes that I don’t see another pricing adjustment in the saas world. Today it is SugarCRM that is taking the knife to prices, bringing the cost of a 5 user 'Express' system hosted in the internet cloud...

Tags: Salesforce.com Inc., Board, Sugar CRM, Schenider, Open Source, Sales Force Management, Sales, Dennis Howlett

Blog posts 2009-04-29

Additional Resources

Brent Leary Expounds: The SMBs Rejoice

Small Business CRMI happened to come across your article today and was somewhat dismayed by your comments regarding Salesforce.com's customer service. As the CEO of Commence Corporation a provider of CRM solutions to thousands of small to mid-size businesses I have very little interest in defending Salesforce.com about...

Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Sales force management, CRM, Salesforce.com Inc., customer service, small and medium business

Discussion threads 2009-09-16

Salesforce.com fires back at Oracle in SaaS war

Diversity rulesIt's good to see choice in the market place, some companies ourselves included elected to cancel the subscriptions in favour of managing our own hosted CRM from WiredContact in the UK. The control we had was the significant deciding factor not the cost. Having said that we spent less...

Tags: Software as a Service (SaaS), Managed hosting, Sales force management, Salesforce.com Inc., Oracle Corp., software-as-a-service

Discussion threads 2009-08-21

SugarCRM launches express edition that comes with onsite and cloud accounts

SugarCRM has introduced an express edition and with it a two-for-one deal that includes an on-site software account and cloud account for one low price.  And it's a good one: $7 per user per month. The express edition is based on the community edition, which, of course...

Tags: SugarCRM, Edition, Community Edition, Professional Edition, Sugar Express, Sugar Open Cloud, Smb/Sme, Linux, Customer Relationship Management (CRM), Open Source, Operating Systems, Software, Enterprise Software, Paula Rooney

Blog posts 2009-05-04

News to know: AOL; Palm; SAP; Facebook; Oprah

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: Time Warner: AOL's revenue slide continues; We plan to buy Google's 5% AOL stake Andrew Nusca: Would...

Tags: Google Inc., Facebook, Larry Dignan, America Online Inc., Palm Inc., Oprah Winfrey, SAP AG, Matthew Miller, Flu, Sam Diaz, Service-Oriented Architecture (SOA), Cloud Computing, Virtualization, Web Services, Middleware, Enterprise Software, Software, Hardware

Blog posts 2009-04-30

CRM Pricing Changes: Brother Can You Spare 30 Bucks a Month

CRM Pricing Changes: Brother Can You Spare 30 Bucks a MonthWhat's Not to Live About Simple Pricing?I agree with you, Paul. Today?s economy demands companies make everything as simple as possible, such is the case with Sugar's pricing. As you know, at Helpstream we believe in making everything...

Tags: Pricing, Marketing research, Customer relationship management (CRM), Spare 30 Bucks, CRM Pricing Changes, pricing strategy, CRM

Discussion threads 2009-04-29

When Health Care Law, Health Insurance Companies & Customers Don't Mix

My wife and I get our health insurance from Anthem Blue Cross & Blue Shield, here in Virginia. Because my wife is a cancer survivor our insurance rates are exorbitant. Last year, we had a $500.00 deductible each and were paying more than $1600 a month for coverage that at...

Tags: Health Insurance, Insurance Company, Customer, Health Care, Insurance, Vertical Industries, Benefits, Healthcare, Financial Planning, Business Operations, Corporate Insurance, Enterprise Software, Software, Human Resources, Finance, Paul Greenberg

Blog posts 2009-04-03

SugarCRM previews next release, new cloud connectors

SugarCRM plans to incorporate an improved web services framework, new themes framework, mobile customization features and teams features in its next open source CRM release, due this spring. The web services capabilities in the next release, for example, offer streamlined performance of web service calls...

Tags: Developer, Web, Mobile, SugarCRM, CRM, Themes Framework, Mobile Studio Editor, Advertising & Promotion, Channel Management, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software, Paula Rooney

Blog posts 2009-02-02

Using Web 2.0 to reinvent your business for the economic downturn

Using Web 2.0 to reinvent your business for the economic downturnAn easier way to start the ball rollingI agree with your article in general Dion, but there is much you say that will be scary to people looking for comfort in these troubled times.A top to tail integrated approach to...

Tags: Using Web 2.0, Web 2.0, Web

Discussion threads 2009-01-30

CRM 2009 - Companies to Watch For - Second Verse, Different Than the First

CRM 2009 - Companies to Watch For - Second Verse, Different Than the FirstSugarCRMI work for a SugarCRM customisation and integration house (http://www.thesugarrefinery.com) so know a thing or two about SugarCRM.Just wanted to say that your article is probably one of the best written, most accurate, most informative and most...

Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM, CRM 2009, SugarCRM, Microsoft Corp., Companies

Discussion threads 2008-12-16

CRM 2009 - Companies to Watch For - Second Verse, Different Than the First

Industry Giants -the New Adults on the Block Most of these might not be surprising to you but they are to me. With maybe the exception of Sage...and NetSuite....and RightNow and.....ah well.  I guess they aren't really all that surprising.  But to some degree, IBM and Cisco are surprising. ...

Tags: Strategy, Application, NetSuite Inc., IBM Corp., CRM, Zach, Zoho, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2008-12-16

Study: Don't repeat IT mistakes from last downturn.

Study: Don't repeat IT mistakes from last downturn.What not to do in a down economyWell written article. A couple of points of interest:1. Open Pages is a software product not a SaaS and they like doing million dollar deals. The GRC SaaS vendor to watch is Axentis - but...

Tags: Software as a Service (SaaS), cloud computing, GRC, information technology

Discussion threads 2008-11-18

SugarCRM wants to be the Linux of the CRM world

SugarCRM wants to be the Linux of the CRM worldIt's all about open customisationBoth SugarCRM and Saleforce are excellent products. The real benefit of SugarCRM however, is the open nature of the software. All companies are different and being able to easily bend your CRM solution to suit your business...

Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, SugarCRM, CRM, Linux

Discussion threads 2008-11-06

SugarCRM 5.1 sails into beta with mobile phone support, monitoring, advanced reports

SugarCRM 5.1 sails into beta with mobile phone support, monitoring, advanced reportsFollowing SplendidCRMIt is a pleasure to see the leader become the follower. SplendidCRM has had fully customizable support for mobile platforms for several months. Now if Sugar would only learn to store their data in the database...

Tags: Advertising & Promotion, SugarCRM 5.1, mobile, SugarCRM, mobile phone, beta, SplendidCRM, monitoring, phone

Discussion threads 2008-05-02

SugarCRM gets Blackberry, Sun OS support

SugarCRM is now delivering on-demand support for Blackberry Smartphone users in the SMB space and new installers for Solaris/OpenSolaris. As the open source CRM company's annual conference began today in San Jose, Calif., exec announced a partnership with iEnterprises that will give mobile Blackberry users real-time...

Tags: Mobile, Operating System, Sun Microsystems Inc., RIM BlackBerry, SugarCRM, Mobile Edge Express, Smb/Sme, Sun Solaris, Advertising & Promotion, Open Source, Handhelds, Operating Systems, Software, Marketing, Hardware, Paula Rooney

Blog posts 2008-02-06

SugarCRM 5 sweetens the deal with on-demand service, AJAX e-mail

A leading open source customer app provider launched a major upgrade of its customer relationship management CRM software that features on-demand capabilities, an AJAX e-mail client and enhanced customization. SugarCRM on Monday announced general availability of Sugar 5.0, which underwent three rounds of beta testing by more...

Tags: Software, AJAX, On-demand, SugarCRM, E-mail, SugarCRM 5, Sugar Community Edition 5.0, Paula Rooney

Blog posts 2007-12-18

Sugar sweet for GPLv3

The big news today is that SugarCRM has bowed to community pressure and will release the next version of its CRM software under an OSI-approved license.The bigger news may be the identity of the license, GPLv3.Currently Sugar uses a version of the Mozilla Public License, adding a non-standard "attribution" requirement...

Tags: Strategy, Software Licensing, resellers, Legal, General, Enterprise Policy, Applications, GPL

Blog posts 2007-07-26

Microsoft to its hosting partners: Get ready. Here we come

At its Worldwide Partner Conference in Denver this week, Microsoft officials are trying to walk the tightrope when it comes to explaining Microsoft's plan to get into the managed services business in a major way.Microsoft officials have made no bones about the fact that Microsoft is planning to offer a...

Tags: Channel, Corporate strategy, CRM Live, Dynamics CRM, Exchange Server, Network service providers, SharePoint Server, SQL Server, Systems integrators, Web 2.0

Blog posts 2007-07-10

Little red hens of open source CRM

When we last left our story, Michael Tiemann of the OSI had decided to police the term "open source" and write some CRM companies out. (Picture from Amazon.com.)There comes now another e-mail, this time from the folks at Centric CRM. They have gotten wind of the controversy and want to...

Tags: Applications, BSD, Database Management, Development, General, GPL, middleware, Software Licensing, Strategy

Blog posts 2007-06-23