subscriber loss

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Palm's Pre can't offset Sprint's subscriber losses

Palm's Pre can't offset Sprint's subscriber losses2% Churn? That's me!I'm one of the 2% "churn", as I left Sprint for good when the 3GS came out in June. And, yes, I tried the Pre but, no, I was not impressed.RE: Palm's Pre can't offset Sprint's subscriber lossesC'mon! The...

Tags: Smart phones, Sprint Communications, subscriber loss, Palm Pre, Palm Inc.

Discussion threads 2009-07-29

Palm's Pre can't offset Sprint's subscriber losses

Sprint called the launch of the Palm Pre a success, but it wasn't enough to offset a net subscriber loss of 257,000 in the second quarter. The subscriber loss, which came amid a churn rate of 2.05 percent, illustrates Sprint's challenge. The company is launching new handsets---Palm...

Tags: Palm Inc., Sprint Communications, Subscriber Loss, Palm Pre, Smart Phones, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2009-07-29

Additional Resources

Clearwire bets on fourth quarter WiMax tipping point

Clearwire said Tuesday that it expects fourth quarter net subscriber additions to ramp as it rolls out its 4G Wimax service into more markets. That tipping point will be critical to the company's success---and possibly its survival. On a conference call with analysts, Clearwire CEO Bill Morrow...

Tags: 4G, Clearwire Corp., WiMAX, Wi-Fi, Wireless And Mobility, Larry Dignan

Blog posts 2009-08-11

Vonage: Can it grow the customer base?

Vonage continues to drop customers as the company pares marketing and subscribers opt for their wireless phones. What's unclear is whether Vonage can ever juice growth again. Vonage, however, is promising new features that may improve its standing. Vonage ended the second quarter with 2.5 million lines...

Tags: Vonage Holdings Corp., Marketing Research, Wireless And Mobility, Marketing, Larry Dignan

Blog posts 2009-08-06

Optimum Ultra: So how fast is it?

Optimum Online's $99 per month Ultra DOCSIS 3.0 service is one of fastest residential broadband offerings available today. But is it really "Up to" 101Mbps as advertised? As I mentioned in a post last week about broadband service outages, Last Friday, I was...

Tags: Cablevision Systems Corp., Router, Network, Adobe PDF, Broadband, Server, NetGear, Ultra DOCSIS 3.0, CISCO DPC3000, Speed Test, OOKLA, SRXN3205, Network Technology, Routers & Switches, Modems, Home Networking, Cable, Firewalls, Broadband Internet, Networking, Telecommunications, Hardware, Components, Personal Technology, Jason Perlow

Blog posts 2009-07-07

Sprint still drops customers, but offsets with Kindle, Boost subs

Sprint is still losing too many post paid retail customers to AT&T and Verizon but offsetting losses with wholesale additions due to the popularity of devices like the Kindle and its prepaid Boost plans.  The company on Monday reported a first quarter net loss of $594 million,...

Tags: Customer, Sprint Communications, Boost Service, Product Marketing, WiMAX, Customer Relationship Management (CRM), Wi-Fi, Operational Accounting, Wireless And Mobility, Networking, Marketing, Enterprise Software, Software, Finance, Larry Dignan

Blog posts 2009-05-04

Comcast's broadband subs shine: First quarter better than expected

Comcast's triple play of video, broadband and phone service proved to be a winning formula in the cable giant's first quarter.  The company delivered first quarter earnings of $732 million, or 27 cents a share, on revenue of $8.38 billion, up 5 percent from a year ago....

Tags: Comcast Corp., Broadband, Video, Corporate Communications, Operational Accounting, Marketing, Finance, Larry Dignan

Blog posts 2009-04-30

Outrageous Comcast customer agreement - finding a contact

Outrageous Comcast customer agreement - finding a contactThanks for the pointerI guess that if they don't respond, I'll continue to comment here on what I learn from others...Dan KYou'll never hear back from themunless you sent them numerous certified letters. I sent Comcast a few certified letters back in October...

Tags: TELECOMMUNICATIONS, Comcast Corp., Outrageous Comcast customer agreement, Outrageous Comcast, customer agreement

Discussion threads 2009-04-02

Sirius XM: We're developing an iPhone app for second quarter launch

Sirius XM said Thursday that it is developing an application so its satellite radio service will be streamed to Apple's iPhone and iPod touch. The company said it expects to launch the application in the second quarter.  Sirius XM executives--CFO David Frear, CEO Mel Karmazin and operations...

Tags: Apple iPhone, XM Satellite Radio Inc., Sirius, iPhone Application, Sales Strategy, Satellite Radio, Sales Force Management, Network Technology, Sales, Consumer Electronics, Personal Technology, Networking, Larry Dignan

Blog posts 2009-03-12

Clearwire: The race between Wimax expansion and cash burn is on

Clearwire on Thursday outlined its Wimax rollout plans for 2010 as it announced a $118 million fourth quarter net loss. The company also outlined its capital spending plan for 2009, which calls for it burning through at least half of its recently raised $3 billion in capital.  ...

Tags: Clearwire Corp., WiMAX, Wi-Fi, Wireless And Mobility, Larry Dignan

Blog posts 2009-03-05

Sprint: Customer defections continue; Can Palm's Pre reverse the slide?

Sprint Nextel showed some signs of improvement in its fourth quarter, but is still losing customers at a rapid clip. Sprint CEO Dan Hesse said the company has "high expectations" that the Palm Pre handset can attract customers to the wireless provider. "We are bullish about the potential for this device,"...

Tags: Palm Inc., Customer, Sprint Communications, Operational Accounting, Cellular Phones, Wireless And Mobility, Finance, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2009-02-19

News to know: Stimilus bill, Twitter Twestival, Microsoft stores, Netflix, Facebook value

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily .  For continuous updates see BNET’s around-the-Web tech coverage Andrew Nusca: Broadband tax credit cut from stimulus bill Sam Diaz: Tech will see direct, indirect benefits from...

Tags: NetFlix Inc., Facebook, Larry Dignan, Dana Blankenhorn, Mary Jo Foley, Apple Inc., Microsoft Corp., Twitter, Sam Diaz, Service-Oriented Architecture (SOA), Retail, Personal Finance, Microsoft Outlook, Taxes, E-mail, Strategy, Web Services, Enterprise Software, Software, Microsoft Office, Office Suites, Financial Planning, Finance, Online Communications, Management

Blog posts 2009-02-13

IAC misses analyst views; Ask.com unit revenue sinks 19%

Internet services company InterActiveCorp said Tuesday that the company swung to a profit in the fourth quarter of 2008, bolstered by the sale of a 30 percent stake in a Japanese TV shopping company. On the other hand, IAC was not "recession-proof," and...

Tags: Revenue, Web, IAC/InterActive Corp., Ask.com, Web Site Development, Channel Management, Operational Accounting, Web Technology, Internet, Marketing, Finance, Andrew Nusca

Blog posts 2009-02-03

Isle of Man proposes compulsory license for downloads

Isle of Man proposes compulsory license for downloadsSounds like a steal ;-)I like the idea of a subscription service, so I'd have:GasElectricitySatellite TV feedMusic FeedGeneral data feedThe IOM charge seems far too low. What about something like the monthly rental for SKY TV? Say 30-50$ depending on what data channels...

Tags: Taxes, Free trade, Personal finance, Strategy, UK Government, compulsory license, Isle of Man, tax, ASCAP, BMI

Discussion threads 2009-01-27

FriendFinder isn't likely to find any pals on Wall Street; Needs IPO to pay debt

FriendFinder Networks, the company formerly known as Penthouse Media Group, is filing to go public to pay off almost a half a billion in debt in an equity market that stinks. Simply put, FriendFinder is launching an IPO Hail Mary to stay alive. At least  FriendFinder's initial public offering filing...

Tags: Social Networking, Revenue, VAT, European Union, FriendFinder Networks, Various, IPO, Taxes, Free Trade, Financial Planning, Investment, Operational Accounting, Financial Services, Finance, Larry Dignan

Blog posts 2008-12-24

Sprint: Subscribers continue to bolt

Sprint continues to lose customers to other carriers as the company reported a third quarter subscriber tally of 50.5 million, down from 54 million a year ago. The company lost 1.3 million wireless customers on a net basis in the third quarter including 1.1 million post-paid. Wall...

Tags: Sprint Communications, Wi-Fi, Wireless, WiMAX, Larry Dignan

Blog posts 2008-11-07

Software as a service: It should be the best of times, but it isn't

It's a big week for the software as a service industry: Salesforce.com is establishing itself as a leading cloud computing provider, NetSuite is planning to take on SAP head on and Success Factors is upping its outlook. But underneath the surface there are more than a few questions marks lurking....

Tags: Software, Salesforce.com Inc., Software-as-a-service, SuccessFactors Inc., NetSuite Inc., Software As A Service (SaaS), Sales Force Management, Cloud Computing, Emerging Technologies, Sales, Larry Dignan

Blog posts 2008-11-05

Preserving Video Quality in IPTV Networks

Growing numbers of service providers are implementing video services over IP networks, and discovering the unique challenges of providing a high quality of experience QoE to subscribers. Delivering consistent QoE in packet-switched networks can be a complex proposition due to the high sensitivity of video traffic to packet loss, as...

Tags: Network, IP Television, IP, Video, Corporate Communications, TVs, Tv & Home Theater, Networking, Marketing, Personal Technology, Home Entertainment

White papers 2008-11-01

Netflix distribution grab continues: Hooks up with Tivo

Update: Netflix on Thursday snared its latest distribution coup: A long-overdue partnership with TiVo in what amounts to a Netflix everywhere strategy. Under a four-year deal, Netflix will stream its movie and TV episode library on TiVo's digital recorders starting in December. The deal, reported at various...

Tags: NetFlix Inc., TiVo Inc., DVR, Business Structures, Digital Video, Personal Technology, Home Entertainment, Finance, Larry Dignan

Blog posts 2008-10-30

Is there still an opportunity for TiVo?

I used to watch TiVo. There's actually a double-meaning there. As a consumer, I loved my TiVo box and the TV-viewing flexibility that it introduced to my household. As a journalist, I watched the company, as well. No contest: I liked the service far more than I...

Tags: TiVo Inc., DirecTV, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, Sam Diaz

Blog posts 2008-09-03