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ZDNet Resources
- Short clip: 1-800 Flowers: Managing the holiday peaks
- Steve Bozzo, CIO of 1-800-Flowers speaks about managing flower delivery operations during the peak holiday periods and the excess capacity during the slower times.
- Tags: 1-800-Flowers.com Inc., Steve Bozzo, 1-800-FLOWERS
- Videos 2007-10-03
- Short clip: 1-800 Flowers on optimizing flower delivery on the web
- Steve Bozzo, CIO of 1-800 Flowers, talks about the challenges with delivering perishable goods online, and monitoring quality throughout the distribution process.
- Tags: 1-800-Flowers.com Inc., Web, Monitoring, Steve Bozzo
- Videos 2007-10-03
- Short clip: 1-800 Flowers blooms with blogs, social networks
- Steve Bozzo, CIO of 1-800 Flowers, discusses innovative technologies the company is working on to deliver flowers more efficiently to its customers including 1-click, wireless shopping and Web 2.0 technologies such as blogs and social networking.
- Tags: 1-800-Flowers.com Inc., Network, Blog, Social Networking, Web 2.0, Blogging, Online Communications, Marketing, Advertising & Promotion, Internet, Steve Bozzo, 1-800-FLOWERS
- Videos 2007-10-03
- 1-800 Flowers CIO: Steve Bozzo
- In a CIO Vision Series interview, Steve Bozzo, CIO of 1-800 Flowers talks about the e-tailer's blooming flower business, and what it takes to run the company's daily IT operations, across a network of more than 9,000 florists. Bozzo speaks with ZDNet Editor-in-Chief, Dan Farber and shares his views on...
- Tags: 1-800-Flowers.com Inc., CIO, Web 2.0, E-business/E-Commerce, Strategy, Internet, Management, Steve Bozzo, 1-800-FLOWERS
- Videos 2007-10-03
Additional Resources
- CIO Sessions: 1-800 Flowers blossoms with new technologies
- In a CIO Vision Series interview, Steve Bozzo, CIO of 1-800 Flowers talks with me about what it takes to run the company’s daily IT operations, across a network of more than 9,000 florists. Today, about 75 percent of 1-800 Flowers transactions are...
- Tags: CIO, Environment, 1-800-FLOWERS, Web 2.0, Internet, Dan Farber
- Blog posts 2007-10-04
- 1-800 Flowers: Managing the holiday peaks
- Steve Bozzo, CIO of 1-800-Flowers speaks about managing flower delivery operations during the peak holiday periods and the excess capacity during the slower times. by Andrew Mager
- Tags: 1-800-FLOWERS, Andrew Mager
- Blog posts 2007-10-03
- Optimizing flower delivery on the web
- Steve Bozzo, CIO of 1-800 Flowers, talks about the challenges with delivering perishable goods online, and monitoring quality throughout the distribution process. by Andrew Mager
- Tags: Web, Monitoring, Andrew Mager
- Blog posts 2007-10-03
- 1-800 Flowers blooms with blogs, social networks
- Steve Bozzo, CIO of 1-800 Flowers, discusses innovative technologies the company is working on to deliver flowers more efficiently to its customers including 1-click, wireless shopping and Web 2.0 technologies such as blogs and social networking. by Andrew Mager
- Tags: Network, Blog, 1-800-FLOWERS, Social Networking, Web 2.0, Blogging, Online Communications, Marketing, Advertising & Promotion, Internet, Andrew Mager
- Blog posts 2007-10-03
- 1-800 Flowers CIO: Steve Bozzo
- In a CIO Vision Series interview, Steve Bozzo, CIO of 1-800 Flowers talks about the e-tailer’s blooming flower business, and what it takes to run the company’s daily IT operations, across a network of more than 9,000 florists. Bozzo speaks with ZDNet Editor-in-Chief, Dan Farber and shares his views on...
- Tags: CIO, 1-800-FLOWERS, Web 2.0, E-business/E-Commerce, Strategy, Internet, Management, Administrator
- Blog posts 2007-10-03
- 1-800-Flowers CIO: Steve Bozzo - Transcript
- Dan Farber: Steve thanks for joining me. Steve Bozzo: Oh, my pleasure Dan. Dan Farber: Steve, you’ve been at 1800 flowers for just a short time, and prior to that you were at the MetLife insurance company in the international division. What’s...
- Tags: Web, Flower, Environment, Customer, ROI, Experience, 1-800-FLOWERS, Technology, Roi/Tco, Channel Management, Web 2.0, Finance, Managerial Accounting, Marketing, Internet, Andrew Mager
- Blog posts 2007-10-03
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